Learning. Experiments, mental models, self-transformation
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Discover in this deck the importance of experiments and know more about double-loop learning and mindsets. Want to attend our next webinar? Become a Shiftup Explorer: https://shiftup.work/product/explorer-agility-innovation-qualification-program/
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Learning. Experiments, mental models, self-transformation
- 1. Learning Jurgen Appelo @jurgenappelo experiments, mental models, self-transformation Wednesday 23 September 2020, 18:00 CEST
- 2. At the end of this session, you will… Understand the importance of experiments Know about double-loop learning and mindsets Share ideas on how to grow our own mindset
- 3. Experimentation Double-loop learning Learning organizations Wrapping up Growth mindset Learning
- 4. Should we celebrate failure? Photo by Quino Al on Unsplash
- 5. Don’t celebrate failure. Celebrate learning, even when you failed. https://management30.com MISTAKES EXPERIMENTS PRACTICES SUCCESS FAILURE You lucky bastard! Yay! You succeeded AND you learned! Yay! You succeeded by doing things right! WTF! You screwed up! Where’s your brain? Ok, you failed BUT you learned! Argh, bad luck! No learning No learning BEHAVIOR OUTCOME We learn by running experiments Learning
- 6. A/B Tests (Split Tests) Version A, Control “the Champion” Version B, Treatment “the Challenger”
- 7. “To invent you have to experiment, and if you know in advance that it’s going to work, it’s not an experiment. Most large organizations embrace the idea of invention, but are not willing to suffer the string of failed experiments necessary to get there.” – Jeff Bezos, Amazon
- 9. Make learning cheap and fast “LinkedIn runs about 35,000 concurrent A/B experiments.” Photo by Nan Palermo
- 10. “At Booking.com, only about 10% of experiments generate positive results.”
- 11. “At Microsoft, about 1/3 of tests are positive, 1/3 neutral, 1/3 negative.” Photo by Mohammad Rezaie on Unsplash
- 12. Success rates are low. For each successful experiment, three to ten will fail. Let’s stop talking about failures. They are investments in knowledge. Photo by Francisco Moreno on Unsplash Problem: Fear of Failure (FOF) Mindset
- 13. Many small experiments is less risky than a few big ones. Balance your experiment portfolio. Photo by Markus Winkler on Unsplash
- 14. Controlled Environments All experiments must be safe-to-fail. Photo by Ümit Yıldırım on Unsplash Have a “limited blast radius”
- 15. Opinions don’t count “Nothing ruins innovation faster than a HiPPO – Highest Paid Person’s Opinion.” “In God we trust; all others bring data” “Strong opinions weakly held – in the face of evidence” Photo by Alexandra Mirgheș on Unsplash
- 16. Experimentation requires… Autonomy Allow any employee to launch experiments, at any time. Infrastructure Centralize tools and support; decentralize ideas and tests. Culture Are you willing (and looking forward) to be proven wrong?
- 17. What do you suggest as an alternative for the slogan “celebrate failure”?
- 18. Celebrate Learning! “Move fast and break things” Cheap, safe and fast (fund, test and learn) “Fail fast, fail early, fail often” Photo by William Daigneault on Unsplash “You only fail when you give up”
- 19. Experimentation Double-loop learning Learning organizations Wrapping up Growth mindset Learning
- 20. Double-loop learning happens when we change a mental model on which a decision depends. Photo by Tyler Lastovich on Unsplash Double-loop learning The experiment failed; let’s reconsider our hypothesis (mental model changed) model II thinking Single-loop learning The experiment failed; let’s run another experiment (mental model unchanged) model I thinking
- 21. Model I Model II Win by being always right Suppress conflicting views Control everything Little testing of ideas Seek confirmation Avoid confrontations Defensive attitude Win by learning new stuff Embrace conflicting views Share/distribute control Lots of testing of ideas Seek information Facts trump feelings Productive attitude versus
- 22. https://www.goodreads.com/book/show/1774897.On_Organizational_Learning Chris Argyris Success in the marketplace increasingly depends on learning, yet most people don't know how to learn. - Chris Argyris
- 23. Experimentation Double-loop learning Learning organizations Wrapping up Growth mindset Learning
- 24. Learning Organization An organization that continuously gains and shares knowledge and adapts to new insights. Photo by Tim Mossholder on Unsplash
- 25. Peter Senge The only sustainable source of competitive edge is an organization’s ability to learn faster and better than its competitors. - Peter Senge https://www.goodreads.com/book/show/255127.The_Fifth_Discipline
- 26. The Five Disciplines Personal mastery - deliberate practice Team learning - continuous improvement Mental models - alternative perspectives Shared vision - purpose and values Systems thinking - holistic approaches
- 27. Organizational I Learning System Organizational II Learning System Win by being always right Suppress conflicting views Control everything Little testing of ideas Seek confirmation Avoid confrontations Defensive attitude Win by learning new stuff Embrace conflicting views Share/distribute control Lots of testing of ideas Seek information Facts trump feelings Productive attitude versus
- 28. Experimentation Double-loop learning Learning organizations Wrapping up Growth mindset Learning
- 29. Photo by Tyler Lastovich on Unsplash Photo by Sammie Vasquez on Unsplash Mindset Culture
- 30. Photo by Daniel Cheung on Unsplash Photo by Max Goncharov on Unsplash Fixed mindset Growth mindset “talents are innate gifts” “talents can be developed” Telling people they are smart encourages a fixed mindset. Praising effort and progress cultivates a growth mindset.
- 31. Fixed Mindset Talents are received Avoid challenges Give up easily See effort as fruitless Ignore all criticism Threatened by others Deterministic world view Talents are developed Embrace challenges Persist despite challenges Turn effort into mastery Learn from criticism Inspired by others Greater sense of free will Growth Mindset This looks very similar to Model I versus Model II.
- 32. Clearing up some confusion Mindset is a mixed bag A pure growth mindset doesn’t exist. We are all a mix of both mindsets, depending on context. Incentivize learning, not effort Don't just praise effort. Instead, focus on the learning process and progress.
- 33. Carol Dweck Real self-confidence is not reflected in a title, an expensive suit, a fancy car, or a series of acquisitions. It is reflected in your mindset: your readiness to grow. - Carol S. Dweck https://www.goodreads.com/book/show/40745.Mindset
- 34. It starts with you. Photo by Adi Goldstein on Unsplash What will you do now?
- 35. Photo by Motoki Tonn on Unsplash 10 minutes of mindfulness 10 minutes of journaling Photo by Brad Neathery on Unsplash 10 minutes of inspiration Photo by Godwin Angeline Benjo on Unsplash 10 minutes of openness
- 36. What is your favorite way of nurturing your growth mindset?
- 37. Experimentation Double-loop learning Learning organizations Wrapping up Growth mindset Learning
- 38. Google X “Maximize the rate of learning by minimizing the time to try things.” – Tom Chi, Google X