To achieve the required outcomes, Business Analysts need to be able to collaborate effectively with various individuals and teams by using a wide variety of tools at our disposal. Emotional intelligence could be considered as one of those tools that elevates a good BA into a great BA.
In this talk Kristy shares her journey of discovery and how learning to utilise the application of emotional intelligence has enabled true collaboration in her day to day working with remote teams over the past 15 years.
User Experience Doesn’t Happen on a Screen - It Happens in the Mind. Introduc...UXPA International
User experience happens in the mind, not on a screen. The document discusses an approach to understanding user experience called the "Six Minds" which are the vision/attention, wayfinding, memory, language, emotion, and decision making aspects of how users think. It describes methods like eye tracking, interviews, and observation to understand each of these areas and gain insights into the user's experience. The real-world application section then shows how these insights can be used throughout an emergent design process to develop validated prototypes that meet user needs.
This is the presentation deck from UX Workshop held by Yan Lim and Joan Cheong of Standard Chartered Bank as a part of UXSEA Summit 2018 in Singapore. UXSEA Summit 2018 was held from 18th to 20th November, 2018. For more information about UXSEA Society, visit https://uxsea.org/
The copyright of this material is with those who created this presentation material. Please take permissions from the authors if you are in doubt about copyright infringement.
Scott Dodson - The gamification of journalism - motivational designAlessandro Iacovangelo
Scott Dodson gave a presentation on motivational design and gamification. He discussed several key topics:
1. Common pitfalls to avoid like assuming one size fits all, rewards can backfire, and being manipulative.
2. Designing for sustained engagement through satisfying intrinsic needs of competence, autonomy and relatedness.
3. Applying motivational psychology and habit formation models to engage users through triggers, simple actions, and rewards.
Communication Hacks: Strategies for fostering collaboration and dealing with ...All Things Open
Communication Hacks: Strategies for fostering collaboration and dealing with conflict in open source
Presented by Nuritzi Sanchez, GitLab, Inc.
Presented at Open Source 101 2021
Abstract: During this talk, you'll learn about topics like cross-cultural collaboration, giving and receiving feedback, and active listening -- all things that are vital to the health of our open source communities.
After reading many self-help books, watching various TED Talks, and listening to a ton of podcasts, I've condensed my learnings to help you improve your communications skills, deal with conflict, and collaborate better than ever, not only in FOSS, but also everywhere else.
This document summarizes a workshop delivered by Dr. Pratik P. Surana, founder and chief mentor of Quantum, India. It provides details about Dr. Surana's qualifications and experience in training and coaching. It also gives an overview of Quantum, including its clients, services offered, and geographic presence. The workshop discusses concepts of accountability and taking ownership of one's work or "job." It emphasizes developing a mindset of owning rather than renting one's job to increase motivation and responsibility.
Brand Box 5 - How To Say It - The Marketer's Ultimate ToolkitAshton Bishop
http://www.stepchangemarketing.com/
In this Slideshare presentation:
1. Brand Box 5 - How to say it 2. Actions from Insights 3. How to say it 4. Ogilvy on Advertising 5. Reason and Emotion 6. Cialdini's tools of influence 7. Advertising 8. Uses of advertising 9. Advertising: Broad definitions 10. The advertising cycle 11. The advertising cycle cont... 12. Neuromarketing 13. The typical major league baseball pitch 14. Decision making 15. Major league baseball pitch cont... 16. The new model for decision making 17. Why do we need somatic markers 18. When is one faculty used over the other 19. How does this sell things 20. Classic media theory 21. Neuromedia theory 22. Example: Share of mind case study 23. A couple of examples 24. A couple of examples cont... 25. Direct response 26. Styles of direct response marketing 27. Direct Response 28. Direct Response Implementation 29. The BOSCH Formula 30. The 5 step (POWER) copywriting process 31. Single Mindedness 32. Defining great communication 33. Essence of Communication 34. Ideas vs. Information 35. What makes a great idea 36. Example: Papa John's pizza 37. Example: Copenhagen Zoo 38. Example: Belgium Cancer foundation 39. Example: Australian Red Cross 40. Example: BBC World 41. Example: Seeing eye dogs Australia 42. Example: Global Coalition for Peace 43. Example: Panasonic 44. Example: Summerville 45. Example: Karate Bushido 46. Example: Heinz 47. Example: Jobs in town 48. Example: Colgate 49: Example: Yoga center 50. Keeping it simple 51. Assessing Ads 52. Assessing communication 53. AIDA(S) 54. Tools for driving great advertising 55. The 3 part brief 56. The 9 questions 57. Testimonials 58. Power of testimonials 59.
User Experience Doesn’t Happen on a Screen - It Happens in the Mind. Introduc...UXPA International
User experience happens in the mind, not on a screen. The document discusses an approach to understanding user experience called the "Six Minds" which are the vision/attention, wayfinding, memory, language, emotion, and decision making aspects of how users think. It describes methods like eye tracking, interviews, and observation to understand each of these areas and gain insights into the user's experience. The real-world application section then shows how these insights can be used throughout an emergent design process to develop validated prototypes that meet user needs.
This is the presentation deck from UX Workshop held by Yan Lim and Joan Cheong of Standard Chartered Bank as a part of UXSEA Summit 2018 in Singapore. UXSEA Summit 2018 was held from 18th to 20th November, 2018. For more information about UXSEA Society, visit https://uxsea.org/
The copyright of this material is with those who created this presentation material. Please take permissions from the authors if you are in doubt about copyright infringement.
Scott Dodson - The gamification of journalism - motivational designAlessandro Iacovangelo
Scott Dodson gave a presentation on motivational design and gamification. He discussed several key topics:
1. Common pitfalls to avoid like assuming one size fits all, rewards can backfire, and being manipulative.
2. Designing for sustained engagement through satisfying intrinsic needs of competence, autonomy and relatedness.
3. Applying motivational psychology and habit formation models to engage users through triggers, simple actions, and rewards.
Communication Hacks: Strategies for fostering collaboration and dealing with ...All Things Open
Communication Hacks: Strategies for fostering collaboration and dealing with conflict in open source
Presented by Nuritzi Sanchez, GitLab, Inc.
Presented at Open Source 101 2021
Abstract: During this talk, you'll learn about topics like cross-cultural collaboration, giving and receiving feedback, and active listening -- all things that are vital to the health of our open source communities.
After reading many self-help books, watching various TED Talks, and listening to a ton of podcasts, I've condensed my learnings to help you improve your communications skills, deal with conflict, and collaborate better than ever, not only in FOSS, but also everywhere else.
This document summarizes a workshop delivered by Dr. Pratik P. Surana, founder and chief mentor of Quantum, India. It provides details about Dr. Surana's qualifications and experience in training and coaching. It also gives an overview of Quantum, including its clients, services offered, and geographic presence. The workshop discusses concepts of accountability and taking ownership of one's work or "job." It emphasizes developing a mindset of owning rather than renting one's job to increase motivation and responsibility.
Brand Box 5 - How To Say It - The Marketer's Ultimate ToolkitAshton Bishop
http://www.stepchangemarketing.com/
In this Slideshare presentation:
1. Brand Box 5 - How to say it 2. Actions from Insights 3. How to say it 4. Ogilvy on Advertising 5. Reason and Emotion 6. Cialdini's tools of influence 7. Advertising 8. Uses of advertising 9. Advertising: Broad definitions 10. The advertising cycle 11. The advertising cycle cont... 12. Neuromarketing 13. The typical major league baseball pitch 14. Decision making 15. Major league baseball pitch cont... 16. The new model for decision making 17. Why do we need somatic markers 18. When is one faculty used over the other 19. How does this sell things 20. Classic media theory 21. Neuromedia theory 22. Example: Share of mind case study 23. A couple of examples 24. A couple of examples cont... 25. Direct response 26. Styles of direct response marketing 27. Direct Response 28. Direct Response Implementation 29. The BOSCH Formula 30. The 5 step (POWER) copywriting process 31. Single Mindedness 32. Defining great communication 33. Essence of Communication 34. Ideas vs. Information 35. What makes a great idea 36. Example: Papa John's pizza 37. Example: Copenhagen Zoo 38. Example: Belgium Cancer foundation 39. Example: Australian Red Cross 40. Example: BBC World 41. Example: Seeing eye dogs Australia 42. Example: Global Coalition for Peace 43. Example: Panasonic 44. Example: Summerville 45. Example: Karate Bushido 46. Example: Heinz 47. Example: Jobs in town 48. Example: Colgate 49: Example: Yoga center 50. Keeping it simple 51. Assessing Ads 52. Assessing communication 53. AIDA(S) 54. Tools for driving great advertising 55. The 3 part brief 56. The 9 questions 57. Testimonials 58. Power of testimonials 59.
This document provides an introduction to the Theory of Constraints (TOC), a management philosophy focused on identifying and managing an organization's constraints to maximize throughput. The TOC defines five steps for ongoing improvement: identify the constraint, exploit the constraint, subordinate other processes, elevate the constraint, and avoid inertia. It also introduces Thinking Processes diagrams that use cause-and-effect logic to answer questions about what to change, to what to change, and how to cause the change. The goal is to give managers tools to simplify complex systems by focusing on key constraints.
This webinar discussed effective communication techniques for project managers. It emphasized that while functional tools like selecting the right communication medium are important, good communication form through dialogue, active listening, and being present are also critical. The webinar provided tips for defining problems clearly with stakeholders, overcoming obstacles to communication, and managing discomfort during challenging exchanges. The goal was to help project managers improve their most important skill of communicating across diverse project teams.
This document discusses core management skills including emotional intelligence, communication skills, planning and time management, managing individuals, and negotiation skills. It provides an experiential learning cycle model and describes different personality types and brain modes. It emphasizes developing self-awareness, listening skills, giving feedback, dealing with conflict, and adapting management style based on an individual's competence level. The overall goal is to enable participants to improve their leadership skills and achieve more effective results as a manager.
Design thinking is a problem solving process geared for ambiguous situations. There are four principles of design thinking: empathize, visualize, co-create and iterate. This presentation gives tips and techniques for empathizing includes how to interview and how to analyze research data.
How listening deeply can transform you into a better leader, designer, resear...Pei Ling Chin
It almost sounds silly to attend a talk on listening, because surely we know how to listen. But do we, really? I discovered during and after this talk that a lot of team issues can be resolved if only teams learn to develop empathy, and empathy can only be developed through listening deeply. The listening deeply method was first learnt through Indi Young's Advanced Training Series.
The document discusses knowledge management strategies and approaches for an organization called EMPHASIS. It recommends establishing communities of practice to share knowledge and experiences. It emphasizes creating and sharing knowledge as critical resources and outlines various knowledge management processes, tools, and techniques to leverage existing knowledge and promote continuous learning within the organization.
The document advertises an upcoming MSDN Developer Conference that will cover Microsoft's cloud computing platform, Windows 7, and .NET skills. It will take place in multiple cities and early registration costs $99. The conference will include sessions on soft skills like managing your career, communication, and creativity as well as organizational dynamics, strategies for success, and a presentation by Philip Wheat from Microsoft.
Personal summary of the World Creativity Forum about creativity and innovation at the 16th and 17th November 2011 in Hasselt, Flanders.
Keynotes: Malcolm Gladwell, Alexander Osterwalder, Scott Belski, Peter Hinssen, Garr Reynolds, Keith Sawyer, Jamie Anderson, Patti Maes
creativityworldforum.be
Texts in Dutch and English.
Taking Charge, Chapter 5.1: Thinking Critically in Your Personal LifeTSTC Publishing
This document discusses the importance of critical thinking in personal life and decision making. It defines critical thinking as making decisions based on logic while weighing consequences. It also discusses problem solving through root cause analysis, evaluating information, and effective communication. The document notes that critical thinking can help people save money, choose wisely, and avoid negative consequences by analyzing arguments and positions logically despite information overload. It asks the reader to reflect on how and when they have used critical thinking skills in the past.
How to turn your boring event into a TED like experience.azards
Not only do you not want to attend or exhibit, but you have no idea why you’re even going in the first place. Is it the motivational speaker who has nothing to do with your industry? The bad entertainment? The educational tracks that are really just vendor sales pitches? Nothing worth your time as usual.
If you’re lucky, you meet up with an old acquaintance and catch up on the status of your industry. About one hour of actual useful time over a 2 day event.
What if you could take that one valuable hour and extend it across the entire three days?
You can.
This document provides an overview of an onboarding presentation focused on establishing ground rules, expectations, values and lessons for professional life. The presentation covers defining one's values and beliefs, tips for excelling professionally including developing emotional intelligence and system thinking, common project failures and emphasizing the customer perspective. It recommends related books, webinars, TED talks and defines three critical aspects for success as change management, solution delivery and project sponsorship.
Team Membership - Focus on your style to find successMike Cardus
1. The document provides instructions and questions for an activity involving team roles and communication. Participants are asked to complete tasks based on their assigned team role from the Team Dimensions Profile.
2. Questions prompt reflection on communication styles used in the activity, effectiveness of idea generation and implementation based on roles, and how well roles aligned with individual preferences.
3. The goal is to better understand team dynamics, communication, and how roles contribute to success through an interactive group exercise.
The document discusses the principles and techniques of SMART Conversations, which are described as dialogues characterized by the unrestricted flow of thoughts and feelings, trust, and shared meaning. The key principles are that connecting precedes content, relationships are co-created, honoring others through shared respect, valuing shared interest over self-interest, and seeking synergy through shared understanding.
You're smart. You deliver. What more could your company want from you? Why don’t they come to you for the big technical decisions? Why won’t they listen to your proposals? It seems like everyone has an agenda and they’re doing everything they can to kill your great ideas.
We focus on the soft skills that architects need to master. Learning these skills will boost your emotional intelligence and help you become a more professional, well rounded contributor. You’ll gain insight into the architect’s role as leader, influencer, and business professional and learn how to leverage your position to become a positive force within your organization.
Session 1: Mastering the Soft Skills
In this session, we’ll discuss key interpersonal skills and how they can affect your projects and career. We cover how to positively connect with humans, how to participate in and influence the business processes you support, and how to transcend your technical role and maximize your connections with all members of your organization.
Session 2: Organizational Dynamics
This session examines the dynamic nature of large organizations – their structures, decision making processes, and political landscapes. We’ll discuss the goals of key business and technical decision makers and their influence on architects and software projects. We’ll conclude with some strategies for maximizing the soft skills from Session 1 to ensure successful outcomes for your projects and career.
The document outlines the decision-making process and skills needed to be a critical thinker. It discusses that decision-making involves selecting an action from alternatives using logical, emotional, or creative thinking processes. Younger people's decisions are often made by others while older adults use logic and emotion. Skills like being curious, open-minded, avoiding irrelevant information, handling confusion, controlling emotions, distinguishing conclusions, admitting what you don't know, seeking other perspectives, and possessing relevant information are important for critical thinking.
Gamify it until you make it Improving Agile Development and Operations with ...Ben Linders
So many challenges, so little time. While we’re busy developing software and keeping it operational, we also need to sharpen the saw, but how? Gamification can be a way to look at how you’re doing and find out where to improve. It’s a great way to have everyone involved and get the best out of people.
In this presentation, Ben Linders will show how playing games with the DevOps coaching cards can help to explore your current development and deployment (DevOps) practices and decide as a team what to improve or experiment with.
The games that we play are based on an engagement model. Instead of imposing change, the games enable people to pull in ideas for change and apply those in a way that best suits their collective needs.
By playing games, you can learn from each other. Teams can use games, exercises, and coaching cards to discuss values, principles, and practices, and share their experiences and learnings.
Different game formats can be used to share experiences on DevOps principles and practices and explore how they can be applied effectively. This presentation provides an overview of playing formats and will inspire you to come up with your own formats.
This document provides an introduction to the Theory of Constraints (TOC), a management philosophy focused on identifying and managing an organization's constraints to maximize throughput. The TOC defines five steps for ongoing improvement: identify the constraint, exploit the constraint, subordinate other processes, elevate the constraint, and avoid inertia. It also introduces Thinking Processes diagrams that use cause-and-effect logic to answer questions about what to change, to what to change, and how to cause the change. The goal is to give managers tools to simplify complex systems by focusing on key constraints.
This webinar discussed effective communication techniques for project managers. It emphasized that while functional tools like selecting the right communication medium are important, good communication form through dialogue, active listening, and being present are also critical. The webinar provided tips for defining problems clearly with stakeholders, overcoming obstacles to communication, and managing discomfort during challenging exchanges. The goal was to help project managers improve their most important skill of communicating across diverse project teams.
This document discusses core management skills including emotional intelligence, communication skills, planning and time management, managing individuals, and negotiation skills. It provides an experiential learning cycle model and describes different personality types and brain modes. It emphasizes developing self-awareness, listening skills, giving feedback, dealing with conflict, and adapting management style based on an individual's competence level. The overall goal is to enable participants to improve their leadership skills and achieve more effective results as a manager.
Design thinking is a problem solving process geared for ambiguous situations. There are four principles of design thinking: empathize, visualize, co-create and iterate. This presentation gives tips and techniques for empathizing includes how to interview and how to analyze research data.
How listening deeply can transform you into a better leader, designer, resear...Pei Ling Chin
It almost sounds silly to attend a talk on listening, because surely we know how to listen. But do we, really? I discovered during and after this talk that a lot of team issues can be resolved if only teams learn to develop empathy, and empathy can only be developed through listening deeply. The listening deeply method was first learnt through Indi Young's Advanced Training Series.
The document discusses knowledge management strategies and approaches for an organization called EMPHASIS. It recommends establishing communities of practice to share knowledge and experiences. It emphasizes creating and sharing knowledge as critical resources and outlines various knowledge management processes, tools, and techniques to leverage existing knowledge and promote continuous learning within the organization.
The document advertises an upcoming MSDN Developer Conference that will cover Microsoft's cloud computing platform, Windows 7, and .NET skills. It will take place in multiple cities and early registration costs $99. The conference will include sessions on soft skills like managing your career, communication, and creativity as well as organizational dynamics, strategies for success, and a presentation by Philip Wheat from Microsoft.
Personal summary of the World Creativity Forum about creativity and innovation at the 16th and 17th November 2011 in Hasselt, Flanders.
Keynotes: Malcolm Gladwell, Alexander Osterwalder, Scott Belski, Peter Hinssen, Garr Reynolds, Keith Sawyer, Jamie Anderson, Patti Maes
creativityworldforum.be
Texts in Dutch and English.
Taking Charge, Chapter 5.1: Thinking Critically in Your Personal LifeTSTC Publishing
This document discusses the importance of critical thinking in personal life and decision making. It defines critical thinking as making decisions based on logic while weighing consequences. It also discusses problem solving through root cause analysis, evaluating information, and effective communication. The document notes that critical thinking can help people save money, choose wisely, and avoid negative consequences by analyzing arguments and positions logically despite information overload. It asks the reader to reflect on how and when they have used critical thinking skills in the past.
How to turn your boring event into a TED like experience.azards
Not only do you not want to attend or exhibit, but you have no idea why you’re even going in the first place. Is it the motivational speaker who has nothing to do with your industry? The bad entertainment? The educational tracks that are really just vendor sales pitches? Nothing worth your time as usual.
If you’re lucky, you meet up with an old acquaintance and catch up on the status of your industry. About one hour of actual useful time over a 2 day event.
What if you could take that one valuable hour and extend it across the entire three days?
You can.
This document provides an overview of an onboarding presentation focused on establishing ground rules, expectations, values and lessons for professional life. The presentation covers defining one's values and beliefs, tips for excelling professionally including developing emotional intelligence and system thinking, common project failures and emphasizing the customer perspective. It recommends related books, webinars, TED talks and defines three critical aspects for success as change management, solution delivery and project sponsorship.
Team Membership - Focus on your style to find successMike Cardus
1. The document provides instructions and questions for an activity involving team roles and communication. Participants are asked to complete tasks based on their assigned team role from the Team Dimensions Profile.
2. Questions prompt reflection on communication styles used in the activity, effectiveness of idea generation and implementation based on roles, and how well roles aligned with individual preferences.
3. The goal is to better understand team dynamics, communication, and how roles contribute to success through an interactive group exercise.
The document discusses the principles and techniques of SMART Conversations, which are described as dialogues characterized by the unrestricted flow of thoughts and feelings, trust, and shared meaning. The key principles are that connecting precedes content, relationships are co-created, honoring others through shared respect, valuing shared interest over self-interest, and seeking synergy through shared understanding.
You're smart. You deliver. What more could your company want from you? Why don’t they come to you for the big technical decisions? Why won’t they listen to your proposals? It seems like everyone has an agenda and they’re doing everything they can to kill your great ideas.
We focus on the soft skills that architects need to master. Learning these skills will boost your emotional intelligence and help you become a more professional, well rounded contributor. You’ll gain insight into the architect’s role as leader, influencer, and business professional and learn how to leverage your position to become a positive force within your organization.
Session 1: Mastering the Soft Skills
In this session, we’ll discuss key interpersonal skills and how they can affect your projects and career. We cover how to positively connect with humans, how to participate in and influence the business processes you support, and how to transcend your technical role and maximize your connections with all members of your organization.
Session 2: Organizational Dynamics
This session examines the dynamic nature of large organizations – their structures, decision making processes, and political landscapes. We’ll discuss the goals of key business and technical decision makers and their influence on architects and software projects. We’ll conclude with some strategies for maximizing the soft skills from Session 1 to ensure successful outcomes for your projects and career.
The document outlines the decision-making process and skills needed to be a critical thinker. It discusses that decision-making involves selecting an action from alternatives using logical, emotional, or creative thinking processes. Younger people's decisions are often made by others while older adults use logic and emotion. Skills like being curious, open-minded, avoiding irrelevant information, handling confusion, controlling emotions, distinguishing conclusions, admitting what you don't know, seeking other perspectives, and possessing relevant information are important for critical thinking.
Gamify it until you make it Improving Agile Development and Operations with ...Ben Linders
So many challenges, so little time. While we’re busy developing software and keeping it operational, we also need to sharpen the saw, but how? Gamification can be a way to look at how you’re doing and find out where to improve. It’s a great way to have everyone involved and get the best out of people.
In this presentation, Ben Linders will show how playing games with the DevOps coaching cards can help to explore your current development and deployment (DevOps) practices and decide as a team what to improve or experiment with.
The games that we play are based on an engagement model. Instead of imposing change, the games enable people to pull in ideas for change and apply those in a way that best suits their collective needs.
By playing games, you can learn from each other. Teams can use games, exercises, and coaching cards to discuss values, principles, and practices, and share their experiences and learnings.
Different game formats can be used to share experiences on DevOps principles and practices and explore how they can be applied effectively. This presentation provides an overview of playing formats and will inspire you to come up with your own formats.
• For a full set of 530+ questions. Go to
https://skillcertpro.com/product/servicenow-cis-itsm-exam-questions/
• SkillCertPro offers detailed explanations to each question which helps to understand the concepts better.
• It is recommended to score above 85% in SkillCertPro exams before attempting a real exam.
• SkillCertPro updates exam questions every 2 weeks.
• You will get life time access and life time free updates
• SkillCertPro assures 100% pass guarantee in first attempt.
This presentation by Professor Giuseppe Colangelo, Jean Monnet Professor of European Innovation Policy, was made during the discussion “The Intersection between Competition and Data Privacy” held at the 143rd meeting of the OECD Competition Committee on 13 June 2024. More papers and presentations on the topic can be found at oe.cd/ibcdp.
This presentation was uploaded with the author’s consent.
This presentation by OECD, OECD Secretariat, was made during the discussion “The Intersection between Competition and Data Privacy” held at the 143rd meeting of the OECD Competition Committee on 13 June 2024. More papers and presentations on the topic can be found at oe.cd/ibcdp.
This presentation was uploaded with the author’s consent.
The importance of sustainable and efficient computational practices in artificial intelligence (AI) and deep learning has become increasingly critical. This webinar focuses on the intersection of sustainability and AI, highlighting the significance of energy-efficient deep learning, innovative randomization techniques in neural networks, the potential of reservoir computing, and the cutting-edge realm of neuromorphic computing. This webinar aims to connect theoretical knowledge with practical applications and provide insights into how these innovative approaches can lead to more robust, efficient, and environmentally conscious AI systems.
Webinar Speaker: Prof. Claudio Gallicchio, Assistant Professor, University of Pisa
Claudio Gallicchio is an Assistant Professor at the Department of Computer Science of the University of Pisa, Italy. His research involves merging concepts from Deep Learning, Dynamical Systems, and Randomized Neural Systems, and he has co-authored over 100 scientific publications on the subject. He is the founder of the IEEE CIS Task Force on Reservoir Computing, and the co-founder and chair of the IEEE Task Force on Randomization-based Neural Networks and Learning Systems. He is an associate editor of IEEE Transactions on Neural Networks and Learning Systems (TNNLS).
This presentation by Tim Capel, Director of the UK Information Commissioner’s Office Legal Service, was made during the discussion “The Intersection between Competition and Data Privacy” held at the 143rd meeting of the OECD Competition Committee on 13 June 2024. More papers and presentations on the topic can be found at oe.cd/ibcdp.
This presentation was uploaded with the author’s consent.
1.) Introduction
Our Movement is not new; it is the same as it was for Freedom, Justice, and Equality since we were labeled as slaves. However, this movement at its core must entail economics.
2.) Historical Context
This is the same movement because none of the previous movements, such as boycotts, were ever completed. For some, maybe, but for the most part, it’s just a place to keep your stable until you’re ready to assimilate them into your system. The rest of the crabs are left in the world’s worst parts, begging for scraps.
3.) Economic Empowerment
Our Movement aims to show that it is indeed possible for the less fortunate to establish their economic system. Everyone else – Caucasian, Asian, Mexican, Israeli, Jews, etc. – has their systems, and they all set up and usurp money from the less fortunate. So, the less fortunate buy from every one of them, yet none of them buy from the less fortunate. Moreover, the less fortunate really don’t have anything to sell.
4.) Collaboration with Organizations
Our Movement will demonstrate how organizations such as the National Association for the Advancement of Colored People, National Urban League, Black Lives Matter, and others can assist in creating a much more indestructible Black Wall Street.
5.) Vision for the Future
Our Movement will not settle for less than those who came before us and stopped before the rights were equal. The economy, jobs, healthcare, education, housing, incarceration – everything is unfair, and what isn’t is rigged for the less fortunate to fail, as evidenced in society.
6.) Call to Action
Our movement has started and implemented everything needed for the advancement of the economic system. There are positions for only those who understand the importance of this movement, as failure to address it will continue the degradation of the people deemed less fortunate.
No, this isn’t Noah’s Ark, nor am I a Prophet. I’m just a man who wrote a couple of books, created a magnificent website: http://www.thearkproject.llc, and who truly hopes to try and initiate a truly sustainable economic system for deprived people. We may not all have the same beliefs, but if our methods are tried, tested, and proven, we can come together and help others. My website: http://www.thearkproject.llc is very informative and considerably controversial. Please check it out, and if you are afraid, leave immediately; it’s no place for cowards. The last Prophet said: “Whoever among you sees an evil action, then let him change it with his hand [by taking action]; if he cannot, then with his tongue [by speaking out]; and if he cannot, then, with his heart – and that is the weakest of faith.” [Sahih Muslim] If we all, or even some of us, did this, there would be significant change. We are able to witness it on small and grand scales, for example, from climate control to business partnerships. I encourage, invite, and challenge you all to support me by visiting my website.
11June 2024. An online pre-engagement session was organized on Tuesday June 11 to introduce the Science Policy Lab approach and the main components of the conceptual framework.
About 40 experts from around the globe gathered online for a pre-engagement session, paving the way for the first SASi-SPi Science Policy Lab event scheduled for June 18-19, 2024 in Malmö. The session presented the objectives for the upcoming Science Policy Lab (S-PoL), which featured a role-playing game designed to simulate stakeholder interactions and policy interventions for food systems transitions. Participants called for the sharing of meeting materials and continued collaboration, reflecting a strong commitment to advancing towards sustainable agrifood systems.
This presentation by Katharine Kemp, Associate Professor at the Faculty of Law & Justice at UNSW Sydney, was made during the discussion “The Intersection between Competition and Data Privacy” held at the 143rd meeting of the OECD Competition Committee on 13 June 2024. More papers and presentations on the topic can be found at oe.cd/ibcdp.
This presentation was uploaded with the author’s consent.
The Intersection between Competition and Data Privacy – KEMP – June 2024 OECD...
Emotional Intelligence - There's More To It Than Empathy for JAX London 2022.pptx
1. www.perform-partners.com
Event: JAX London 2022
Speaker: Kristy Dean, Head of People & Culture
Subject: Emotional Intelligence – There’s More To
It Than Empathy
Date: 5th Oct 2022
2. Emotional
Intelligence – There’s
More To It Than
Empathy
Kristy Dean
Head of People & Culture at Perform Partners
5th October 2022
www.perform-partners.com
3. www.perform-partners.com
1, Understanding what emotional
intelligence is and why it’s a key skill
Talking
Points
2, Ideas for recognising and managing your
emotional responses
3, Practical steps to enhance collaborating
with your stakeholders
5. www.perform-partners.com
Use emotions
to inform
thoughts
Use thoughts
to understand
& manage
emotions
Empathise &
manage your
responses
You
Your
Interaction
s
Emotional Intelligence Pocketbook by Gill Hasson https://www.goodreads.com/book/show/31580992-emotional-intelligence-pocketbook/
So what is EI?
13. www.perform-partners.com
Decision Making
ProblemSolving – Using emotions
to make decisions & how it affects
others
RealityTesting – Seeing situation as
it really is rather than what we think
ImpulseControl – Resist or delay
response
16. www.perform-partners.com
Let’s talk about Empathy
Make time for
“watercooler” chats
Create
space
Actively
listen
Be curious
An appreciation of how
other people may feel Be present
What are one or two things
you appreciate from a
colleague when starting on
a new project?
Interpersonal
30. www.perform-partners.com
1, Understanding what emotional intelligence is
and why it’s a key skill
Summary
2, Ideas for recognising and managing your
emotional responses
3, Practical steps to enhance collaborating with
your stakeholders
Dynamic feedback loop about using your emotions to inform your thinking and then using your thinking to understand, then manage your emotions.
For BAs a key part of the skill is to take it one step further, to try to understand emotions other people are feeling and using that information to manage how you respond i.e. using the information as you would any other input into your collaborative working as a BA.
You are not responsible for the emotions of other people, however how you respond can have an impact on how the conversation continues.
Where people actually WANT to work with you!
NOT conflict avoidance, rather creating a safe space for effective collaboration.
Purple = countries with teams I’ve visited
Pink = countries with teams I’ve not visited
Majority of career so far as a Digital BA Achieved global rollout of bespoke data capture system for printing product trials, implemented an ecommerce solution for vehicle sales in various countries and in my last role before joining Perform Partners I was working in an agile product squad who have described me as “glue” that brings everyone together. Most of the was achieved while working remotely.
Briefly mention the different resources e.g. Talent Smart / LinkedIn Learning / etc
Introduce the EQ-i 2.0 wheel from Multi-Health Systems as it’s the one I’ve connected with the most and how we’ll go round the wheel exploring the components that I believe elevates you from being good into great! HINT: it’s all about balance! You wouldn’t want a bumpy ride from an uneven wheel!
Review the components that I believe could elevate you from good into great. HINT: it’s all about balance!
Build on our understanding of the feedback loop.
Important part of EI skill for gaining an appreciation of how people may feel.
Can be as simple as asking at the beginning of a project ‘What are one or two things you appreciate from a colleague when starting on a new project?’ Let them tell you, ensure you understand what they are and why they are important, clarify your understanding. Empathy! You can then tell them what’s important to you, shared understanding, clarity, clear boundaries. Result!
Practical tips to “exercise your empathy”.
Understand different emotions & their causes
The time we need empathy the most can be when we demonstrate it the least. When we feel vulnerable, attacked, undermined, doubted. Managing our self-awareness effectively can help empathy develop immensely.
It does not mean you are a soft touch. It means you can respond responsibly and respond with ability (response ability).
1 – heart rate, temperature & movement e.g. fidgeting
2 – naming something can help ground you
3 – If you usually go with I’m nervous about meeting new people, try I’m feeling nervous about meting new people to be one step removed, or reframing to a positive such as I’m excited for this opportunity to learn about new people. You are not the embodiment of the feeling like Disney’s Inside Out film
Mindfulness can help bring you back into the moment
For times when you feel overwhelmed, mindfulness can help bring you back into the moment
Review square breathing technique
With all these things I was becoming aware of, there are times when it doesn’t come together.
Talk about my experience of being low in this area and the car bump Sainsbury’s car park! I didn’t recognise my highly emotional state from working on an integration with a 3rd party so was standing outside the feedback loop. How learning to be more self-aware was a major step towards becoming more balanced in how I approached interactions
Interpersonal Relationships – Building relationships & rapport
Independence – Freedom from emotional dependency
Need to go on a journey together WITH your stakeholders
Be inclusive with decision making & planning – defining who has authority, preferences of information delivery methods and where they are located i.e. time zones, to provide opportunities for virtual attendance
Distracted by items that don’t contribute to the overall goal
Being emotionally dependent on your stakeholders could mean that you don’t proactively challenge
Talk about this being me and my personal experience of being too dependant on what others think, how that held me back for many years and how I’m still working on becoming more independent.
Becoming less panicked by stakeholders “just wanting to chat”
Balance comes from connecting with stakeholders and going on a journey together with the recognition that it’s not personal and the space to proactively challenge
Take a moment to reflect and share your thoughts in the chat
Optimism – Positive outlook & resilience
Reality Testing – Seeing situation as it really is rather than what we think
AKA Yellow Hat and Black Hat from De Bono’s Six Thinking Hats https://www.debonogroup.com/services/core-programs/six-thinking-hats/
You may initially be thinking it’s good to be optimistic, and previously I would have agreed with you.
When Optimism is considered in relation to Reality Testing though, it being higher can lead to… 1, 2 and 3
A couple of years ago I joined a new company and had a desire to be involved in activities beyond my role as a BA. I volunteered for various teams such as Learning Month, Digital Conference hosting (broadcast to ~800 people from my kitchen!) and joined the Wellbeing Guild and the irony of burning the candle at both ends does not escape me! Checking in with what was important to me as an individual really helped me to prioritise what was important and regain some perspective.
Could be seen as a bit of an Eeyore. Very valuable to view things without biases but again it comes back to balance. This way round could lead to stakeholders not wanting to ask you a question as they’re working through their own challenges without wanting to manage yours as well.
Balance comes from simple things such as smiling, being open to ideas in your interactions and asking the appropriate questions – consider using De Bono’s Six Thinking Hats to provide space for stakeholders to look from different view points and get a balanced view https://www.debonogroup.com/services/core-programs/six-thinking-hats/
Take a moment to reflect and share your thoughts in the chat
Stress Tolerance – Coping with stressful situations
Impulse Control – Resist or delay response
This last set we’ll focus more on our stakeholders, how you can spot the signs and how you could manage particular situations.
1, 2 and 3 are more sequential than all at once. You can spot these stakeholders by their lack of vocal involvement and agitated body language. Keep an eye out and invite them by name into the discussion thereby reducing the risk of a Big Boom Moment.
My colleague had a stakeholder on a project who would remain quiet throughout meetings and repeatedly blow up 15 – 5 mins before the end, thus causing things to be revisited time and again.
Low impulse control tends to lead to whatever someone is thinking is verbalised. This can detract from the goal of the meeting and take projects off track depending on the seniority of the stakeholder. Always have an agenda and required outcomes, and consider how you gather information from your stakeholders i.e. provide opportunities for non-verbal activities (Post Its!!) to provide everyone a chance to contribute.
Beware in this combination of the distribution of actions – maybe someone keeps volunteering or is named as the best person to pick something up. Aim to keep momentum through even distribution where possible.