A free validated self-test assessment which will take approx 15 minutes to complete - useful insights can be gained.
Ideal for Coaching Mentoring & Supervision
Although the study of emotional intelligence is no longer a new topic, many people are still unaware of what EI is. This presentation provides clarification on the subject of emotional intelligence and includes several easy to understand definitions.
A group program using Compassion Focused Therapy, adapted from the book CFT Made Easy by Russel Kolts, and The Power of Self Compassion by Mary Welford and the Untethered Soul by Michael Singer
Although the study of emotional intelligence is no longer a new topic, many people are still unaware of what EI is. This presentation provides clarification on the subject of emotional intelligence and includes several easy to understand definitions.
A group program using Compassion Focused Therapy, adapted from the book CFT Made Easy by Russel Kolts, and The Power of Self Compassion by Mary Welford and the Untethered Soul by Michael Singer
Learn how mindfulness-based stress reduction (MBSR) can help relax your body, calm your mind and spirit, and reduce overall stress. Our meditation techniques are ideal for women and men coping with chronic anxiety, illness, and pain.
PPT presentation based on editors Messer & Gurman’s Essential Psychotherapies, Theory and Practice, Third Edition | Guilford Press, 2011, created by Luba Rascheff, MDiv Harvard University, for the Psycho-Spiritual Care and Therapy Practicum, Supervised Pastoral Education (SPE Basic I): Integrative Theory and Practice (EMP3551Y), taken in the Winter term of 2020 at the University of Toronto which explains Cognitive & Behavior Therapy (CBT).
Search Inside Yourself is the mindfulness-based emotional intelligence program that started at Google and is now taught world wide to develop clarity, resilience, and compassionate leadership in organizations.
If you are curious to learn more, please email shalini@MFactor.org
An increasing amount of studies have demonstrated that emotional intelligence is essential for workplace success. Understand its relationship within the workplace and get tips on how to implement emotionally intelligent practices in your company with this PowerPoint. Emotional Intelligence PowerPoint Presentation Content slides include topics such as: 6 points on the importance of Emotional Intelligence in the workplace, 6 points on the difference between Emotional Intelligence and IQ, 5 Major categories of EI, 9 tips to improve your emotional intelligence, 13 points on the relationship between EI, Leadership, & Retention, 12 points on EI and Hiring Decisions, 5 slides on the Sales Implications of EI, 5 points on EI and Negotiation, 8 points on EI and Organizational change, 7 points on EI and Decision making, 7 points on EI and mentorships, 11 points on group emotional intelligence, 4 points on the future of EI, 5 slides for final action steps, and much more. Royalty Free - Use Them Over and Over Again. Once purchased, download instructions will be sent to you via email. (PC and MAC Compatible).
Ten Tips to Develop Emotional Intelligence for Organizing Classroom EffectivelyRajeev Ranjan
Emotional intelligence importance implication and benefits in the classroom-What are the five components of emotional intelligence?
What are the four types of emotional intelligence?
How do you know if you are emotionally intelligent?
Emotional Intelligence (E.I.) ‘the ability to perceive accurately, appraise and express emotions; the ability to access and or generate feelings when they facilitate thought; the ability to understand emotion and emotional knowledge; and the ability to regulate emotions to promote emotional and intellectual growth’ (Mayer & Salovey, 2001)
Rajeev Ranjan
Principal, Teacher Trainer
www.rajeevelt.com
A group program using Compassion Focused Therapy, adapted from the book CFT Made Easy by Russel Kolts, and The Power of Self Compassion by Mary Welford and the Untethered Soul by Michael Singer
SMART Recovery is an abstinence-based mutual-help group for dealing with all types of addiction including alcohol abuse, substance abuse, smoking, gambling and other addictions and compulsive behaviors.
SMART Recovery's 4-Point Program focuses on Increasing Motivation, Coping with Urges, Problem Solving, and Lifestyle Balance.
http://www.smartrecovery.org
Objective:
The Self-Test can help you to become more aware of your confidence and understanding of your emotional intelligence skills.
Identifying Emotions: Your score indicates how you feel about identifying emotions accurately. Do you attend to this source of data, or do you ignore it? And if you do try to figure other people out, are your guesses accurate or not?
Using Emotions: Your score gives you an idea or whether you use your feelings to help you gain insight into others or to enhance the way you decide and think.
Understanding Emotions: Your score for this set of questions helps you better understand the depth of your emotional knowledge.
Managing Emotions: Your score on managing emotions indicates the extent to which you allow your feelings to positively affect your decision-making.
This free Self-Test can help you to become more aware of your confidence and understanding of your emotional intelligence skills.
Consider your highest area and ask yourself:
• What strengths do I have?
• How might I approach a situation?
Consider your lowest area and ask yourself:
• What obstacles do I face?
• What possible problems might I have in a given situation?
This gives you a picture of where your strengths lie and your opportunities for self-development.
Learn how mindfulness-based stress reduction (MBSR) can help relax your body, calm your mind and spirit, and reduce overall stress. Our meditation techniques are ideal for women and men coping with chronic anxiety, illness, and pain.
PPT presentation based on editors Messer & Gurman’s Essential Psychotherapies, Theory and Practice, Third Edition | Guilford Press, 2011, created by Luba Rascheff, MDiv Harvard University, for the Psycho-Spiritual Care and Therapy Practicum, Supervised Pastoral Education (SPE Basic I): Integrative Theory and Practice (EMP3551Y), taken in the Winter term of 2020 at the University of Toronto which explains Cognitive & Behavior Therapy (CBT).
Search Inside Yourself is the mindfulness-based emotional intelligence program that started at Google and is now taught world wide to develop clarity, resilience, and compassionate leadership in organizations.
If you are curious to learn more, please email shalini@MFactor.org
An increasing amount of studies have demonstrated that emotional intelligence is essential for workplace success. Understand its relationship within the workplace and get tips on how to implement emotionally intelligent practices in your company with this PowerPoint. Emotional Intelligence PowerPoint Presentation Content slides include topics such as: 6 points on the importance of Emotional Intelligence in the workplace, 6 points on the difference between Emotional Intelligence and IQ, 5 Major categories of EI, 9 tips to improve your emotional intelligence, 13 points on the relationship between EI, Leadership, & Retention, 12 points on EI and Hiring Decisions, 5 slides on the Sales Implications of EI, 5 points on EI and Negotiation, 8 points on EI and Organizational change, 7 points on EI and Decision making, 7 points on EI and mentorships, 11 points on group emotional intelligence, 4 points on the future of EI, 5 slides for final action steps, and much more. Royalty Free - Use Them Over and Over Again. Once purchased, download instructions will be sent to you via email. (PC and MAC Compatible).
Ten Tips to Develop Emotional Intelligence for Organizing Classroom EffectivelyRajeev Ranjan
Emotional intelligence importance implication and benefits in the classroom-What are the five components of emotional intelligence?
What are the four types of emotional intelligence?
How do you know if you are emotionally intelligent?
Emotional Intelligence (E.I.) ‘the ability to perceive accurately, appraise and express emotions; the ability to access and or generate feelings when they facilitate thought; the ability to understand emotion and emotional knowledge; and the ability to regulate emotions to promote emotional and intellectual growth’ (Mayer & Salovey, 2001)
Rajeev Ranjan
Principal, Teacher Trainer
www.rajeevelt.com
A group program using Compassion Focused Therapy, adapted from the book CFT Made Easy by Russel Kolts, and The Power of Self Compassion by Mary Welford and the Untethered Soul by Michael Singer
SMART Recovery is an abstinence-based mutual-help group for dealing with all types of addiction including alcohol abuse, substance abuse, smoking, gambling and other addictions and compulsive behaviors.
SMART Recovery's 4-Point Program focuses on Increasing Motivation, Coping with Urges, Problem Solving, and Lifestyle Balance.
http://www.smartrecovery.org
Objective:
The Self-Test can help you to become more aware of your confidence and understanding of your emotional intelligence skills.
Identifying Emotions: Your score indicates how you feel about identifying emotions accurately. Do you attend to this source of data, or do you ignore it? And if you do try to figure other people out, are your guesses accurate or not?
Using Emotions: Your score gives you an idea or whether you use your feelings to help you gain insight into others or to enhance the way you decide and think.
Understanding Emotions: Your score for this set of questions helps you better understand the depth of your emotional knowledge.
Managing Emotions: Your score on managing emotions indicates the extent to which you allow your feelings to positively affect your decision-making.
This free Self-Test can help you to become more aware of your confidence and understanding of your emotional intelligence skills.
Consider your highest area and ask yourself:
• What strengths do I have?
• How might I approach a situation?
Consider your lowest area and ask yourself:
• What obstacles do I face?
• What possible problems might I have in a given situation?
This gives you a picture of where your strengths lie and your opportunities for self-development.
Emotional Intelligence and 10 Tips for Improving your Emotional Intelligence....Gregory77 Dcosta
Emotional intelligence has become a hot topic in recent years, and it is something that is vital to success in every aspect of life. It is something that has been linked to success in many career fields and emotional intelligence has been found to increase our overall happiness. If you want to learn about emotional intelligence and how to improve your EQ, read on to discover 10 tips for improving your EQ.
1. Introduction to Emotional Intelligence
Emotional intelligence is an important skill to have in the workplace and in life. Emotional Intelligence is one of the most important skills in our lives. It is the ability to understand, use and manage our emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict.
It is a set of cognitive abilities such as self-control, empathy, stress management, and social awareness. Emotional intelligence is the ability to understand people and emotions and it is a life-long skill that is improved with practice. It is a set of skills that help us to10 Tips for Improving our Emotional Intelligence and being more successful in our lives and relationships. It is a valuable skill that can help you become more successful, happy, and fulfilled.
2. The Three Components of Emotional Intelligence
Emotional intelligence is a person’s ability to understand, use, and manage their own emotions in positive ways. Emotional intelligence is the key to success in any part of life. In order to increase your emotional intelligence, you must focus on the three components of emotional intelligence. These components are self-awareness, self-regulation, and social awareness. It’s important to focus on these three components in order to increase your emotional intelligence. 3. How to Improve Emotional Intelligence
Emotional intelligence is the ability to understand, your own emotions use, and manage in positive ways. It helps to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict.
Here are 10 Tips for Improving your Emotional Intelligence.
1. Understand your emotions to improve your Emotional Intelligence.
Instead of trying to control your emotions, understand them. Emotional awareness means understanding your emotions. It is the ability to recognize, respect, and accept your feelings as they happen. It is an important skill to have because it allows you to recognize when you are feeling something and how you are feeling it.Emotional awareness is also important because it can help you manage your emotions as well as your relationships. When you are not aware of your feelings, you may find yourself reacting in ways that you don’t want to.
For example, you may be feeling upset and you might lash out at someone. Or, you might find yourself struggling to express how you feel to others, and then you might not get the response that you want. When you are able to recognize, respect, and accept your feelings, you are a
Emotional Intelligence The Social Skills You Werent Taught in Sc.docxchristinemaritza
Emotional Intelligence: The Social Skills You Weren't Taught in School
503,784
92
Eric Ravenscraft
Filed to: MIND HACKS4/14/15 8:00am
Ads by Google
Google AdWordsReach Your Customers In The Moments That Matter. Learn More Now.
www.google.com/AdWords
You’re taught about history, science, and math when you’re growing up. Most of us, however, aren’t taught how to identify or deal with our own emotions, or the emotions of others. These skills can be valuable, but you’ll never get them in a classroom.
Emotional intelligence is a shorthand that psychological researchers use to describe how well individuals can manage their own emotions and react to the emotions of others. People who exhibit emotional intelligence have the less obvious skills necessary to get ahead in life, such as managing conflict resolution, reading and responding to the needs of others, and keeping their own emotions from overflowing and disrupting their lives. In this guide, we’ll look at what emotional intelligence is, and how to develop your own.
What Is Emotional Intelligence?
Measuring emotional intelligence is relatively new in the field of psychology, only first being explored in the mid-80s. Several models are currently being developed, but for our purposes, we’ll examine what’s known as the “mixed model,” developed by psychologist Daniel Goleman. The mixed model has five key areas:
· Self-awareness: Self-awareness involves knowing your own feelings. This includes having an accurate assessment of what you’re capable of, when you need help, and what your emotional triggers are.
· Self-management: This involves being able to keep your emotions in check when they become disruptive. Self-management involves being able to control outbursts, calmly discussing disagreements, and avoiding activities that undermine you like extended self-pity or panic.
· Motivation: Everyone is motivated to action by rewards like money or status. Goleman’s model, however, refers to motivation for the sake of personal joy, curiosity, or the satisfaction of being productive.
· Empathy: While the three previous categories refer to a person’s internal emotions, this one deals with the emotions of others. Empathy is the skill and practice of reading the emotions of others and responding appropriately.
· Social skills: This category involves the application of empathy as well as negotiating the needs of others with your own. This can include finding common ground with others, managing others in a work environment, and being persuasive.
You can read a bit more about these different categories here. The order of these emotional competencies isn’t all that relevant, as we all learn many of these skills simultaneously as we grow. It’s also important to note that, for our purposes, we’ll only be using this as a guide. Emotional intelligence isn’t an area that most people receive formal training in. We’ll let psychologists argue over the jargon and models, but for now let’s explore what each of these me.
Empathy Is a Stress Response - Choose Compassion insteadAlex Clapson
Research shows that empathy is a whole-body experience: We mirror each other’s physiology alongside the emotion. Negative states, whether it is pain, anger, or anxiety, create high activation & arousal in the body, so when you empathize with someone stressed, you become stressed, too. This is why so many caregivers experience burnout.
7 tips to help you become a SupercommunicatorAlex Clapson
Supercommunicators are rarely the most dynamic people in the room. They are the normies who are blessed with the ability to make those around them feel truly understood. The benefits aren’t only altruistic. Supercommunicators are scarily good at getting what they want.
Why people crave feedback - & why we're afraid to give it.pdfAlex Clapson
We all like to think of ourselves as someone who would give someone constructive feedback, but the study suggests that even in a low-cost situation, most people don’t. People overestimate the negative consequences giving feedback for themselves, as well as underestimate the benefits for the other person.
Microsoft recently reported that in the spring of 2022, the number of videoenabled Teams meetings per week more than doubled globally for the average user
since the start of the pandemic. And there was no evidence of a reversal.
That one question — What did you learn? — changed the way that I view my own missteps — with more compassion & understanding — & how I treat others when they make mistakes. As my experience shows, by making psychological safety a priority, leaders set up their teams for success now & long into the future.
"...A Coach is someone who tells you what you don't want to hear so you can see
what you don't want to see so you can be what you always wanted to be."
Stop Asking for Feedback - Ask for advice insteadAlex Clapson
Advice-giving leads one to think about future actions that the person in need of guidance could take. As such, when asked to give advice, people are more likely to think critically & specifically about strategies the person could use to improve.
Why we need to change the language that we use in relation to allegationsAlex Clapson
The key message is that we ought to stop using the word Disclosure,
unless there has been a Finding of Fact hearing carried out by the court.
We risk all our efforts gathering evidence for proceedings to be
disregarded if we (as expert witnesses) continue to use the incorrect
terminology.
Getting comfortable with discomfort, by Professor David ClutterbuckAlex Clapson
Putting the client in control of their own feelings of comfort or discomfort, by making them transparent and adjustable, can provide the confidence boost that allows them to take tentative steps into greater discomfort.
Trust Recovery in the Team by David Clutterbuck.pdfAlex Clapson
Once trust is broken in a team, it is hard to recover. Yet the requirement to collaborate remains as strongly as ever.
If they learn from the breakdown of that relationship, they become a wiser person, better able to trust and be trusted.
Building Psychological Safety is the key to rebuilding trust.
Why Traditional Parenting Logic Doesnt WorkAlex Clapson
Traditional parenting logic is all about rewards and consequences. Good parents use these methods with their children all the time with excellent results. But, what happens when good people are raising a child that has a significant history of trauma?
This brief article offers some practical approaches.
Action Learning focuses on the experience, feelings, & insights of the individual. Rather than jumping to solve a problem as quickly as possible, Action Learning enables deeper enquiry, & results in deeper understanding.
Why walking through the countryside 'tames' our brainAlex Clapson
Exposure to nature decreases amygdala activity & has beneficial effects on stress-related brain regions. This suggests that walking in the countryside buffers the detrimental effects of city life. And, in turn, it potentially acts as a preventive measure against the development of some mental disorders.
Where companies go wrong with Learning & Development by Steve Glaveski -HBRAlex Clapson
Organizations spent $359 billion globally on training in 2016, but was it worth it?
Not only is most of the training in today’s companies ineffective, but the purpose, timing, & content of training is flawed. Want to see eyes glaze over quicker than you can finish this sentence? Mandate that busy employees attend a training session on “business writing skills”, or “conflict resolution”, or some other such course with little alignment to their needs. Like lean manufacturing & the lean start-up before it, lean learning supports the adaptability that gives organizations a competitive advantage in today’s market. It’s about learning the core of what you need to learn, applying it to real-world situations immediately, receiving immediate feedback & refining your understanding, & then repeating the cycle. To begin practicing lean learning, organizations need to move from measuring credits earned to measuring business outcomes created. Lean learning ensures that employees not only learn the right thing, at the right time, & for the right reasons, but also that they retain what they learn.
Negative Mental States Become Negative Neural Traits, by Debbie HamptonAlex Clapson
“Your brain is like Velcro for negative experiences but Teflon for positive ones.” Even though the negativity bias is great for ensuring survival, it’s lousy at promoting happiness, peace, fulfilling relationships, & long-term physical & mental health.
This brief article shares a method to alter the way in which our brain focuses to much on the negative, to the detriment of the positive.
Feedback is a gift that you give to the recipient. If you think that it matters enough to say something about the way in which someone has behaved, then you should be concerned to see that it is both given & received in the best possible way. If you bear the following four points in mind when giving feedback, then they may help to ensure that your message is effectively delivered.
Free Communication Guide - Top Tips by Emma QuinnAlex Clapson
The key skill in communication in any language is to be equally invested in all the participants, and to truly listen as well as getting your own points across.
This guide includes:
1. Section 1 - How to communicate effectively
2. Section 2 - How to communicate well when working remotely
Emotional intelligence EI Self Test assessment - free insights for Coaching Mentoring Supervision etc.
1. Emotional Intelligence (EI) Self-Test Assessment
Objective - The four parts of this self-test are designed to raise your awareness, & enhance your
understanding of your emotional intelligence skills.
Instructions - Read each question & select one response (A, B, or C) that best describes you. It may help
to think of a specific example to demonstrate your response.
Part 1. Identifying Emotions: Assess your emotional awareness
1. Awareness of emotions
A [ ] I am aware of my feelings
B [ ] At times I am aware of my feelings
C [ ] I don’t pay much attention to my feelings
2. Expression of feelings
A [ ] I am open about how I feel & show this through emotional expression
B [ ] I show some of my feelings
C [ ] I am not good at expressing my feelings
3. Reading of other people’s emotions
A [ ] I always know how someone else feels
B [ ] I sometimes pick up on the feelings of others
C [ ] I tend to misread people’s feelings
4. Ability to read subtle, nonverbal emotional cues
A [ ] I can read between the lines & pick up on how another person feels
B [ ] At times, I can read nonverbal cues such as body language
C [ ] I don’t pay much attention to these cues
5. Awareness of false emotions
A [ ] I always pick up on lies
B [ ] I am usually aware of when a person is lying
C [ ] I can be fooled by people
6. Perception of emotion in art & music
A [ ] I am sensitive to & moved by the emotional content of art & music
B [ ] At times I can feel it
C [ ] I’m not moved by art or music
7. Ability to monitor emotions
A [ ] I am always aware of my own feelings
B [ ] I am usually aware
C [ ] I rarely know
8. Awareness of manipulative emotions
A [ ] I always know when a person is trying to manipulate me
B [ ] I usually know
C [ ] I rarely know
Part 2. Using Emotions to help you to think – Assess your ability to regulate your emotions
1. When people describe experiences to me
A [ ] I often can feel what they feel
B [ ] I have an understanding of what they feel
C [ ] I prefer to focus on the rational facts & information
2. 2. I can generate emotions on demand
A [ ] Easily, for all emotions
B [ ] For most emotions
C [ ] Rarely, or with great difficulty
3. Before an important event
A [ ] I can get into a positive, energetic mood
B [ ] I may be able to psych myself up for it
C [ ] I keep my mood just the same
4. Is my thinking influenced by my feelings?
A [ ] Different moods affect my thinking & decision making
B [ ] It may be important to be in a particular mood at different times
C [ ] My thinking is not clouded by emotions
5. What is the influence of strong feelings on my thinking?
A [ ] Feelings help me focus on what’s important
B [ ] Feelings have little impact on me
C [ ] Feelings distract me
6. My emotional imagination is
A [ ] Very Strong
B [ ] Mildly interesting
C [ ] Adds little value
7. I can change my mood
A [ ] Easily
B [ ] Sometimes
C [ ] Rarely
8. When people describe powerful emotional events
A [ ] I feel what they feel
B [ ] My feelings change a little
C [ ] My feelings stay the same
Part 3. Understanding Emotions - Assess your emotional knowledge
1. My emotional vocabulary is
A [ ] Very detailed & rich
B [ ] About average
C [ ] Not very large
2. My understanding of why people feel the way they do usually produces
A [ ] Excellent insights
B [ ] Some insight
C [ ] Some missing pieces
3. My knowledge of how emotions change & develop is
A [ ] Sophisticated
B [ ] Somewhat developed
C [ ] Limited & of little interest to me
3. 4. The ability to anticipate the impact that my emotions will have upon others
A [ ] Accurate prediction of responses in most situations
B [ ] A good prediction sometimes
C [ ] I tend not to be able to predict how people will feel / respond to me
5. When I try to determine what causes emotions, I
A [ ] Always link the feeling to an event or trigger
B [ ] I sometimes link feelings to an event or trigger
C [ ] I believe that feelings aren’t always triggered by an event
6. I believe that contradictory emotions
A [ ] Can be felt, such as love & hate at the same time
B [ ] May be possible
C [ ] Make little sense
7. I think emotions
A [ ] Change / develop following a predictable pattern
B [ ] Sometimes follow other emotions in a set pattern
C [ ] Usually occur in a random order
8. My emotional reasoning could be described this way:
A [ ] I have a sophisticated emotional vocabulary
B [ ] I can usually describe emotions
C [ ] I struggle for words to describe feelings
Part 4. Managing Emotions: Assess your emotional intelligence
1. I listen to my to feelings
A [ ] Usually
B [ ] At times
C [ ] Rarely
2. I act on my feelings
A [ ] Immediately
B [ ] At times
C [ ] Hardly ever
3. Strong emotions
A [ ] Motivate me & help me
B [ ] At times take over
C [ ] Should be controlled & dealt with, or even forgotten
4. I am clear about how I feel
A [ ] Usually
B [ ] At times
C [ ] Rarely
5. The influence feelings have on me
A [ ] Is usually understood in terms of how feelings affect me
B [ ] Is understood at times
C [ ] Is rarely processed or felt
4. 6. I process strong emotions
A [ ] In order not to exaggerate or minimise them
B [ ] At times
C [ ] So as to either minimise or maximise
7. I am able to change a bad mood
A [ ] Usually
B [ ] At times
C [ ] Rarely
8. I can keep a good mood going
A [ ] Usually
B [ ] At times
C [ ] Rarely
What do your answers mean? Check how many times you selected A, B or C responses for each of the
four sets of questions. Then create a score for each of the four parts of the self-test by giving yourself 2
points for every A response, 1 point for a B response, & 0 points for a C response.
The four skills of EI A B C
Total Total Total Total Score
Part 1 – Identifying Emotions
Part 2 – Using Emotions
Part 3 – Understanding Emotions
Part 4 – Managing Emotions
This quick self-test can help you better understand your emotional intelligence skills – it is designed to
stimulate your thinking regarding your Emotional Intelligence, not as a diagnosis. A lower score is one
that is around 8 or less, & a higher score one that is about 9 or above.
You can interpret these scores as follows:
Identifying Emotions: Your score indicates how you feel about identifying emotions accurately. Do you
attend to this source of data, or do you ignore it? If you do try to figure other people out, are your
guesses accurate or not?
Using Emotions: Your score gives you an idea or whether you use your feelings to help you gain insight
into others or to enhance the way you think & make decisions.
Understanding Emotions: Your score for this set of questions helps you better understand the depth of
your emotional knowledge.
Managing Emotions: Your score on managing emotions indicates the extent to which you allow your
feelings to positively affect your decision-making.
Consider your highest scoring area & ask yourself:
• What strengths do I have?
• How might I approach a situation?
Consider your lowest scoring area & ask yourself:
• What obstacles do I face?
• What possible problems might I have in a given situation?
This gives you a picture of your Emotional Intelligence strengths & areas for development