This document provides information and advice for preparing for an Emirates Open Day interview. It summarizes that candidates should understand the strict standards and high expectations of Emirates as one of the world's most prestigious airlines. Cabin crew are expected to provide outstanding customer service and remember that passengers will remember their interactions with crew. The document urges candidates to demonstrate qualities like being professional, empathetic, progressive, and visionary in their answers to convince recruiters they are capable of the demands of the job.

1. #createthedream
Want to know
more about how to
ensure success at
the Emirates Open
Day?

2. #createthedream
So, where
to begin?

3. Well, it probably makes
sense to have a think
about the role of cabin
crew with Emirates
#createthedream

4. why?
#createthedream
Because EVERY answer
you give at your Open
Day and beyond should
relate to the skills that
Emirates are looking
for.

5. #createthedream
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6. Yet another
#createthedream
Why?

7. Ok,the first thing you need to
realise is that you are trying
to become cabin crew for one
of the world’s most
PRESTIGIOUS airlines
#createthedream

8. so#createthedream

9. thefirststepis
havingaclear
understandingof
whatthejobrequires
andwhatwillbe
expectedofyou.
#createthedream

10. Emirates has built its
reputation on
uncompromising luxury,
service and presentation
to its passengers
#createthedream

11. Emirates
will rely
on
#createthedream

12. #createthedream
You

13. to provide the extremely
high level of service its
passengers are
accustomed to.
#createthedream

14. Now you know
all the
advantages the
job brings
#createthedream

15. so you have to
understand that with
those benefits
#createthedream

16. #createthedream
come strict
standards
and VERY high
expectations
from its
employees.

17. YouareTHEfaceofcustomerservice
andsoyouarethemostimportantpart
oftheairline.
#createthedream

18. Remember , passengers are paying
a premium for flying with
Emirates and when they consider
their experience, who will they
remember? #createthedream

19. #createthedream
Will it be the
pilot, sitting up
front, flying the
plane and
making the odd
passenger
announcement?

20. Will it be the girl
checking your
boarding pass at
the boarding
gate?
#createthedream

21. Or the lovely baggage handler who
works hard to ensure your baggage
doesn't go missing?
#createthedream

22. No, passengers
will
remember YOU
and your
fellow cabin
crew members
and the service
you offered
them on-board.
#createthedream

23. Studies show that the
single biggest negative
memory passengers
retain from a flight is an
unfriendly experience
with cabin crew
#createthedream

24. Passengers will
forget about long
delays, bad food
and cramped
seats but
will NEVER forget
bad service.
#createthedream

25. You will be
expected to
provide
OUTSTANDING
customer service
on long flights all
around the world
even if someone is sick on you or gets a bit shouty
or you've been flying for 16 hours and your feet are really sore :(
#createthedream

26. You will also be trained
for any emergency you
encounter on-board, so
you must be able to
remain calm and
composed at all time.
#createthedream

27. Why do you need to
know this?
These are some of the
qualities that
Emirates recruiters
are looking for, so
you MUST be able to
convince them that
you are capable of this
and SO MUCH MORE.
#createthedream

28. The very specific qualities Emirates
are looking for are:
professional
empathetic
progressive
visionary
cosmopolitan
so every answer you give should try and demonstrate these very qualities
(remember, I did warn you this would be hard work!)
#createthedream

29. Join me in a completely free
private Facebook group I
started to help people like you
Click here
to join my
private FB
group :-)
Pauline Park
Co­Founder & Director
My Travel Teacher
Let me into the group now