1. Kelsey Mitchell
513 Coleman Street
Raleigh, NC 27610
(828) 713-3344
MitchellKDawn@gmail.com
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PROFESSIONAL EXPERIENCE
MENCHIE’S FROZEN YOGURT
5613 Creedmoor Road
Raleigh, NC 27612
Robert and Catherine Meynardie - Owners
(919) 615-1552
Manager
May 2014 – January 2015
 Greet customers with a smile and “Welcome to Menchie’s, have you been here
before?”
 Guide customers through the process of self-serve yogurt
 Answer any questions regarding the price, ingredients, process, etc.
 Restock spoons, cups, lids, napkins, receipt paper, stickers, etc.
 Weigh yogurt, work Micros cash register system, accept coupons if available,
and swipe credit cards or take cash
 Clean toppings area, yogurt machines, counters, and drip trays, and wipe down
tables and chairs
 Prepare and cut fresh fruits; pineapple, strawberries, kiwi, bananas, etc.
 Refill the yogurt machines as needed
 Wash and put away dishes as needed
 Clean one machine every night, wash inside parts, and wipe down the hopper
 Count the cash in the drawer and put it in the safe
Managerial Duties
 Keep records of store, freezer and cooler inventory
 Decide yogurt rotation
 Place and review orders for toppings, yogurt, and store supplies
 Unload and organize incoming orders
 Unpack yogurt and arrange freezer
 Present and execute promotional ideas, store function concepts, and new
activities and concepts
 Keep employees motivated and explain and instruct them on their strengths
and weaknesses
 Train new employees

2. PARTHENON RESTAURANT AND BAR
455 Blowing Rock Road
Boone, NC 28607
(828) 263-0990
Waitress / Bar back
September 2013 – January 2014
 Greet customers and seat them at appropriate tables
 Receive and place orders
 Prepare equipment, cut vegetables, and prepare salads
 Keep kitchen and dining area clean during the day
 Bus and clean tables after the customer has left
 Remove tables from dining area, prepare bar area, and set up tables, chairs,
and umbrellas on the patio before bar night
 Wash dishes and equipment and clean kitchen before bar night
 Receive drink orders, open beer bottles, and fill pitchers
 Check all IDs and keep tabs open of all customers who do not pay by the drink
 Consistently clean patio and bar area, pick up empty drink cups, and sweep
broken beer bottles
 Look out for / kick out underage drinkers and cut off anyone who is inebriated
 Clean bathrooms and refill paper towel and toilet paper holders.
 Watch out for potential fights / disorder and use necessary action to stop them
 Stop serving alcohol at 2:00 AM and prompt customers that they must leave
 Sweep and mop patio, bar area, and dance floor, remove patio tables, chairs
and umbrellas, and put day-time tables back up in dining area
 Clean taps, wash pitchers, empty trash, and clean bathrooms
 Collect and divide tips
BLACK FOREST RESTURANT
2155 Hendersonville Road
Arden, NC 28704
Sean Penland
(828) 687-7980
Hostess
June 2013 – August 2013
 Greet customers, ask them how many they have in their party, and seat them at
appropriate tables and in appropriate rooms
 Receive phone calls and give appropriate information as to their concern; give
directions, write down reservations, and take messages for the manager
 Write down the number of people in the party, inform the server in rotation of their
party, and keep track of the table and room they were seated
 Clean windows, sweep floors, and organize front desk
 Ask servers intermittently if they need to be skipped to take a break
 Prompt servers as to how much time has passed since I sat the party
 Give customers who have to wait an estimation as to how long their wait will be
 Polish and roll silverware, and place them on tables with water glasses

3.  Get customers water when the server is busy
 Clean bathrooms and take out bathroom and front trash
 Hold doors open for the elderly and walk them to their room and table
 Count numbers of large parties and ascertain as to where to seat them and how
many servers will be needed
 Help bus tables when bussers are busy
 Count total number of customers per lunch and dinner session, and count number
of customers each server had
 Shut and lock doors when restaurant closes
FIRST TRACKS
1380 North Carolina 105
Boone, NC 28607
(828) 264-7368
Sales Associate / Ski Technician
November 2012 - March 2013
 Greet customers and ascertain what each customer wants or needs
 Recommend, demonstrate or explain use, operation, and care of merchandise
to customers and help locate or obtain merchandise based on customer needs
and desires
 Compute sales prices, total purchases and receive and process cash or credit
payment
 Place special orders or call other stores to find desired items
 Watch for and recognize security risks and thefts, and know how to prevent or
handle these situations
 Ticket, arrange and display merchandise to promote sales
 Exchange merchandise for customers and accept returns
 Help customers try on or fit merchandise
 Estimate cost of repair or alteration of merchandise
 Rent skis and snowboards to customers
 Set skis to the proper DIN settings according to the customers’ height, weight,
and experience level
 Set snowboards and skis and verify that the bindings and boots are in proper
working condition
 Inform customers of slope safety and make sure they understand the rules and
regulations of the mountain

4. FRENCH BROAD RAFTING AND ZIPLINES
9800 U.S. 25
Marshall, NC 28753
Mike and Mitch Hampton - Owners
(800) 570-7238
Raft Guide
March 2012 – August 2012
 Describe tour points of interest to group members, and respond to questions
 Monitor visitors' activities to ensure compliance with establishment or tour
regulations and safety practices
 Provide directions and other pertinent information to visitors
 Greet and register visitors, and issue any required identification badges or safety
equipment
 Select travel routes and sites to be visited based on knowledge of specific areas
 Assemble and check the required supplies and equipment prior to departure
 Provide for physical safety of groups, performing such activities as providing first
aid and directing emergency evacuations
 Prepare, cook and serve lunch to customers, as well as clean and pack-up trash
and any other accessories
 Guide rafts and escort duckies down the river safely and efficiently, performing
specialized tasks for different situations
 Teach skills, such as proper paddling methods, and demonstrate and advise on
the use of equipment
 Provide information about wildlife varieties and habitats, as well as any relevant
regulations, such as those pertaining to hunting and fishing
WOLF RIDGE SKI SCHOOL
578 Valley View Circle
Mars Hill, NC 28754
Mike and Mitch Hampton - Managers
(828) 689-4111
Ski Instructor
November 2010 - March 2012
 Maintain a safe and responsible work environment while teaching and adheres
to those principles of conduct while skiing or riding
 Instruct a group and private lessons of varying ability levels, as assigned
 Instruct students of any age, sex, or learning ability, as assigned
 Make a conscious and continued effort to improve and expand personal riding
and skiing skills, teaching skills and professional knowledge
 Is responsible for all information contained in manuals, amendments,
addendums, posts on bulletin boards, email postings and morning meetings
 Supply modern, indemnifiable personal ski and board equipment and maintains
it in a safe, functional and attractive condition.

5. CAROLINA MORNINGS
578 Valley View Circle
Mars Hill, NC 28754
(855) 398-0712
Maid
November 2009 - August 2011
 Clean rooms, hallways, lobbies, lounges, restrooms, stairways, and other work
areas so that health standards are met
 Empty wastebaskets, empty and clean ashtrays, and transport other trash and
waste to disposal areas
 Replenish supplies, such as drinking glasses, linens, writing supplies, and
bathroom items
 Clean rugs, carpets, furniture, and floors
 Wash windows, walls, ceilings, and woodwork, waxing and polishing as
necessary
 Wash dishes and clean kitchens, cooking utensils, and silverware
 Sort, count, and mark clean linens and store them in linen closets
M7 EVENTS AT CLAXTON FARM
288 Upper Flat Creek Road
Weaverville, NC 28787
(828) 658-1390
Wedding Coordinator/Caterer
August 2009 – July 2010
 Arrange tables and decorations according to instructions
 Watch over the buffet line and refill food as needed
 Clean and restock eating, service, bathrooms, and kitchen areas
 Notify kitchen personnel of shortages or special orders
 Communicate with quests regarding orders, comments, and complaints
 Prepare items such as beverages and coffee using proper safety precautions
and sanitary measures
 Serve hors d’oeuvres to guests
 Light torches, fires, lamps and candles to prepare for ceremony
 Set up chairs in rows for wedding and move them to venue for reception
 Collect and return dirty dishes to the kitchen for washing
 Serve alcohol to quests
 Wash dishes, glassware, and silverware after meal

6. =====================================
EDUCATION
NORTH BUNCOMBE HIGH SCHOOL, WEAVERVILLE NC
August 2008 – May 2011
High School Diploma May 2011
 4.0 GPA
 Participated in Odyssey of the Mind, marching band, and the ski and snowboard team
APPALACHIAN STATE UNIVERSITY, BOONE NC
AUGUST 2011 – FEBRUARY 2013
Global Studies Candidate May 2016
 3.5 GPA
 Participated in Watauga Global Community, Language and Culture, LIPS, and promoted
for various shows at the local club
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ADDITIONAL SKILLS
 My professional and educational experience in the past, especially my most recent job as
a manager has taught me various types of skills such as:
 Time management
 Exceptional work ethic
 Training new employees
 Expertise on counting cash
 Placing retail and food orders
 Keeping inventory
 Customer service
 Reliability
 Various types of cash registers and sales programs
 Outdoor river, entertainment, and recreational safety skills
 A positive attitude
 Working efficiently and thoroughly
 Proficient in Microsoft Word, Excel, Power Point, Gimp & Photoshop
 Currently learning Italian
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 Creation of an art portfolio including acrylic paintings, pencil and pen drawings,
collages, and mixed media recyclable structures has provided me with prolific
and original ideas and a capacity for organization.
 My involvement in Odyssey of the Mind provided me with spontaneous decision-
making skills and quick thinking to solve problems.
 Volunteer work through many places such as Manna Food Bank and social
school events has provided me with an aptitude for social interaction and an
appreciation for using my time to help others.

7.  Participation in the high school marching band taught me finesse toward
patience and compliance to orders.
 Engagement with my high school ski/snowboard team contributed to my
proficiency to set individual goals to accomplish success even when I felt my
performance was unsatisfactory.
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REFERENCES
Catherine Meynardie, Robert Meynardie
Owners of Menchie’s Frozen Yogurt
Raleigh, NC
Catherine’s Phone Number: (919) 219-3399
Robert’s Phone Number: (919) 219-0183
Store Phone Number: (919) 615-1552
Catherine’s Email: cmeynardie@me.com
Robert’s Email: men181@menchiesfrozenyogurt.com
Luther Vann
Welder at Meritor
Hendersonville, NC
Personal Phone Number: (828) 702-9550
Email: LutherVann@yahoo.com
Darius Johnson
Co-Owner of The Initiative Arts Collective
Raleigh, NC
Personal Phone Number: (919) 696-8267
Email: Darius@InitiativeArts.org
Jason Leader
Chef at The Big Easy
Raleigh, NC
Personal Phone Number: (919) 438-2319
Lauren Eddins
Personal reference
Personal Phone Number: (828) 335-0774
Rebekah Kizer
Personal reference
Personal Phone Number: +1 (501) 850-3828