Presentation exclusively for
Vermont League of Cities and Towns
Mr. Ken Canning, CPCU,
Director, Risk Management Services
Email: kcanning@vlct.orgOffice: (802) 262-1921Mobile: (802) 373-1806
Fax: (802) 229-2211 Website: http://www.vlct.org
By Douglas Babcock, Program Director
Mark Renkert, Chair, SMARTVT
Christine Sultan, Senior Investigator
Michael J. Kipp, CPA, CEO SMARTVT
Business Betrayal
Understanding Embezzlement, Prevention and Detection
• 2011 Marquet Report on Embezzlement ranked
Vermont #1 in the nation for the highest Embezzlement
Propensity Factor
• U.S. Chamber of Commerce estimates $50+ billion
annual lost to Employee theft
• 2004 Report to the Nation on Occupational Fraud and
Abuse
– 6% of annual revenue to Employee theft
– Roughly $660 billion annually
• Between 60 – 75% percent of employees steal at some
point
• 1 in 3 businesses bankruptcy are related to employee
theft
4/1/2014 © Cygnus Security
Who We Are
• Business Management Professionals
• CPA’S
• Auditors
• Bookkeepers
• Current / Former Law Enforcement
• Trained Embezzlement Investigators
4/1/2014 (c) Cygnus Security
Victims
Name Victim Organization Amount
Melissa G. King Sandhogs’ Union Local 147 $42,608,232
Arnold Mullen Paul and Phyllis Fireman Foundation $25,000,000
Nancy Saldana Moreno Davis-Lynch Inc. $15,000,000
Donna White John W. Stone Oil Distributor LLC $12,700,000
Charles Antonucci, Sr. US TARP Program $11,200,000
Terry Scott Welch Wachovia Bank $11,200,000
Douglas Ross Zuber Harvard Investments, Inc. $11,000,000
Bernie D. Metz Center Valley Federal Credit Union $8,989,484
Lori Lockman Julian William C. Webb Co. $7,345,050
Chris Orsaris Major Automotive Companies $7,000,000
4/1/2014 © Cygnus Security
Marquet International, Ltd. 1 The 2010 Marquet Report On Embezzlement
www.marquetinternational.com January 11, 2011
Types of Perpetrators
• Women are more likely to be major embezzlers than men (62.7% vs.
36.3%). (Cygnus Consulting Note: This depends on the study.)
• Men embezzle significantly more than women, on average ($1,811,380 vs.
$845,517).
• Major embezzlers on average begin their schemes in their early 40s (42.6).
• 40 – 49 year olds caused the greatest overall losses while 50 – 59 year olds
had the highest average theft by age category ($1.52 million).
• By a significant margin, major embezzlers are most likely to be individuals
who hold bookkeeping or finance positions within organizations (63.4% of
all cases).
• Most major embezzlers appear to have been motivated by a desire to live
a relatively more lavish lifestyle, rather than driven by financial woes.
(2012)
4/1/2014 © Cygnus Security
Marquet International, Ltd. 1 The 2010 Marquet Report On Embezzlement
www.marquetinternational.com January 11, 2011
How do we know?
Besides the obvious, money is missing…
• Anomalies: Things that make you go, Hmmmm…
• Being at work at irregular (unattended) hours
• Offers to change the standard way of doing things to
personal time, car, resources
• Differences between words and actions, pay and
lifestyle
• Failure to follow, especially a new failure to follow,
procedure
• Defensiveness
• Follow your gut instinct
4/1/2014 © Cygnus Security
Importance of preserving the case
• Dollar amount lost determines felony /
misdemeanor for most crimes
–Not embezzlement
• Evidence on computer can be easily erased
– Forensic re-creation is possible but takes your
computer system out of service for a long time
• Direct evidence is always better than
circumstantial
4/1/2014 © Cygnus Security
How do we prevent this?
– Hiring Practices
• Learn interview techniques
– http://www.crfonline.org/orc/ca/ca-14.html
– Search “job interview” websites
– Background checks
• http://vcic.vermont.gov/record_checks
• http://vcic.vermont.gov/record_checks/vermont
• https://secure.vermont.gov/DPS/criminalrecords/
• DMV license checks
• Court houses – civil and criminal records are public
records
4/1/2014 © Cygnus Security
Organizational Policies
Decentralize, no one person should have control of a
closed system
• Diversify, no one person should be the lynch-pin, or
pigeon-holed
• Accounts receivable, accounts payable, and signing checks
are separate functions
• Two party checks
• Petty cash disbursements are reconciled by someone
other than those who have access to the cashbox
• Video systems, more than just your “IT person” must have
access and be able to conduct audits
4/1/2014 © Cygnus Security
Organizational Policies
• Education in understanding the importance of
trade secrets
– Even small bits of information can hurt if leaked
• pricing information
• wholesale cost information
• Customer lists
• Recipes
– Programs, technologies, strategies
• Mandatory vacations with job coverage
• Have an audit system, and use it more than just
when you think there is a problem
4/1/2014 © Cygnus Security
Stewardship
– Lead by example
– Create a positive work environment
• Develop controls that allow for trust and team spirit
• Have growth opportunities built in
– Consider total cost
• Lower paid employees are more likely to steal or be less
responsible
• Paying for related training breeds loyalty
• Intangible or side benefits
– Allowing employees to use shop after hours with their own materials
– Daycare on site or contracted with local provider to provide discount
– Hold people accountable
Prevent this from happening again
4/1/2014 © Cygnus Security

Embezzlement vlct v3

  • 1.
    Presentation exclusively for VermontLeague of Cities and Towns Mr. Ken Canning, CPCU, Director, Risk Management Services Email: kcanning@vlct.orgOffice: (802) 262-1921Mobile: (802) 373-1806 Fax: (802) 229-2211 Website: http://www.vlct.org By Douglas Babcock, Program Director Mark Renkert, Chair, SMARTVT Christine Sultan, Senior Investigator Michael J. Kipp, CPA, CEO SMARTVT
  • 2.
    Business Betrayal Understanding Embezzlement,Prevention and Detection • 2011 Marquet Report on Embezzlement ranked Vermont #1 in the nation for the highest Embezzlement Propensity Factor • U.S. Chamber of Commerce estimates $50+ billion annual lost to Employee theft • 2004 Report to the Nation on Occupational Fraud and Abuse – 6% of annual revenue to Employee theft – Roughly $660 billion annually • Between 60 – 75% percent of employees steal at some point • 1 in 3 businesses bankruptcy are related to employee theft 4/1/2014 © Cygnus Security
  • 3.
    Who We Are •Business Management Professionals • CPA’S • Auditors • Bookkeepers • Current / Former Law Enforcement • Trained Embezzlement Investigators 4/1/2014 (c) Cygnus Security
  • 4.
    Victims Name Victim OrganizationAmount Melissa G. King Sandhogs’ Union Local 147 $42,608,232 Arnold Mullen Paul and Phyllis Fireman Foundation $25,000,000 Nancy Saldana Moreno Davis-Lynch Inc. $15,000,000 Donna White John W. Stone Oil Distributor LLC $12,700,000 Charles Antonucci, Sr. US TARP Program $11,200,000 Terry Scott Welch Wachovia Bank $11,200,000 Douglas Ross Zuber Harvard Investments, Inc. $11,000,000 Bernie D. Metz Center Valley Federal Credit Union $8,989,484 Lori Lockman Julian William C. Webb Co. $7,345,050 Chris Orsaris Major Automotive Companies $7,000,000 4/1/2014 © Cygnus Security Marquet International, Ltd. 1 The 2010 Marquet Report On Embezzlement www.marquetinternational.com January 11, 2011
  • 5.
    Types of Perpetrators •Women are more likely to be major embezzlers than men (62.7% vs. 36.3%). (Cygnus Consulting Note: This depends on the study.) • Men embezzle significantly more than women, on average ($1,811,380 vs. $845,517). • Major embezzlers on average begin their schemes in their early 40s (42.6). • 40 – 49 year olds caused the greatest overall losses while 50 – 59 year olds had the highest average theft by age category ($1.52 million). • By a significant margin, major embezzlers are most likely to be individuals who hold bookkeeping or finance positions within organizations (63.4% of all cases). • Most major embezzlers appear to have been motivated by a desire to live a relatively more lavish lifestyle, rather than driven by financial woes. (2012) 4/1/2014 © Cygnus Security Marquet International, Ltd. 1 The 2010 Marquet Report On Embezzlement www.marquetinternational.com January 11, 2011
  • 6.
    How do weknow? Besides the obvious, money is missing… • Anomalies: Things that make you go, Hmmmm… • Being at work at irregular (unattended) hours • Offers to change the standard way of doing things to personal time, car, resources • Differences between words and actions, pay and lifestyle • Failure to follow, especially a new failure to follow, procedure • Defensiveness • Follow your gut instinct 4/1/2014 © Cygnus Security
  • 7.
    Importance of preservingthe case • Dollar amount lost determines felony / misdemeanor for most crimes –Not embezzlement • Evidence on computer can be easily erased – Forensic re-creation is possible but takes your computer system out of service for a long time • Direct evidence is always better than circumstantial 4/1/2014 © Cygnus Security
  • 8.
    How do weprevent this? – Hiring Practices • Learn interview techniques – http://www.crfonline.org/orc/ca/ca-14.html – Search “job interview” websites – Background checks • http://vcic.vermont.gov/record_checks • http://vcic.vermont.gov/record_checks/vermont • https://secure.vermont.gov/DPS/criminalrecords/ • DMV license checks • Court houses – civil and criminal records are public records 4/1/2014 © Cygnus Security
  • 9.
    Organizational Policies Decentralize, noone person should have control of a closed system • Diversify, no one person should be the lynch-pin, or pigeon-holed • Accounts receivable, accounts payable, and signing checks are separate functions • Two party checks • Petty cash disbursements are reconciled by someone other than those who have access to the cashbox • Video systems, more than just your “IT person” must have access and be able to conduct audits 4/1/2014 © Cygnus Security
  • 10.
    Organizational Policies • Educationin understanding the importance of trade secrets – Even small bits of information can hurt if leaked • pricing information • wholesale cost information • Customer lists • Recipes – Programs, technologies, strategies • Mandatory vacations with job coverage • Have an audit system, and use it more than just when you think there is a problem 4/1/2014 © Cygnus Security
  • 11.
    Stewardship – Lead byexample – Create a positive work environment • Develop controls that allow for trust and team spirit • Have growth opportunities built in – Consider total cost • Lower paid employees are more likely to steal or be less responsible • Paying for related training breeds loyalty • Intangible or side benefits – Allowing employees to use shop after hours with their own materials – Daycare on site or contracted with local provider to provide discount – Hold people accountable Prevent this from happening again 4/1/2014 © Cygnus Security