E-Mail Marketing It’s Not Spam!This isn’t creepy at all!@webuquerqueChris Kenworthy@skyhawk133#notspam
BEGIN: NARCICISSMChris Kenworthy - @skyhawk133Marketing Manager – Escalate Media LP10 Years Of Online Marketing, Design, Analytics, Development, and MonetizationFounder – DreamInCode.netI Send 5,000,000+ E-Mails Per MonthI’ve Built Lists With 1,000,000+ Double Opt-In Subscribers
Serious Business!
WHY E-MAIL MARKETING?
ATTRACT INTEREST
GENERATE SALES
INCREASE ENGAGEMENT
BUILD RELATIONSHIPS
BRAND AWARENESSTransactionalPromotionalNewsletters
Special Offers
Coupons
Content
Confirmations
Alerts/Notifications
Billing Changes
Subscription/GoodsTHE ESSENTIALSYou might just need these
COLLECT
CREATE
SEND
MEASURE
COLLECT: List BuildingYou’ve gotta start somewhere…
PERMISSION BASED MARKETINGSingle Opt-InGoodConfirmation Opt-InBetter (My Personal Favorite)Double Opt-InBest**The Best Isn’t Always Best
ExistingCustomersPotential CustomersEncourage Loyalty
Word Of Mouth
Rewards/Savings
Branding
Engagement
Up-Sell
Cross-Sell
Lead Generation
Segment/Qualify
Auto Responders
Free Trial
Big Discounts
Free Shipping
Follow-Up
RemindersLIST BUILDING IDEASNewsletterRSS E-Mail SubscriptioneBook/WhitepaperCoupons/SavingsFreebie/TrialCo-RegistrationCross-PromotionContestsPoint-Of-SaleSign-In Sheet
CREATE: DESIGNOooohpurrdy!
E-MAIL DESIGN Keep It SimpleSend HTML & Text (You Don’t Have To Use HTML)Use Tables (Sorry Emily )No Wider Than 600pxKeep CSS Use To A MinimumNo External Style Sheets – Stick To InlineGive All Images Alt TagsEncode CharactersNo JavaScript!Avoid Spam KeywordsTest, Test, Test
SUBJECT LINESFrom: http://kb.mailchimp.com/article/how-do-i-know-if-im-writing-a-good-subject-line[COMPANY] Newsletter – October 2011[COMPANY] October News & Specials30% Off At [COMPANY] This WeekendNew Coupons & Deals At [COMPANY]Your [COMPANY] UpdatesDescribe What’s In The E-Mail!A/B or Split Test Your Subject Lines!

E-Mail Marketing - It's Not Spam

Editor's Notes

  • #2 Thanks everyone for coming outThankswebuquerque volunteersGreat Excuse to drink heavilyHope you come away with a better understanding of email marketing and the spam you find in your own inbox every day
  • #3 Totally doesn’t look like meDon’t even own a pink shirt or hipster glasses…
  • #4 This is serious business
  • #5 Picks up where traditional marketing leaves offCosts less than direct mailHas been found as effective or moreIf done RIGHT can be very successfulIf done WRONG can ruin a brand
  • #6 GOALS OF EMAIL
  • #7 Before we startYou should know2 main types of emailFocus on promotionalBut transactional is very powerful…
  • #8 FOUR (4) main parts to an email marketing campaign
  • #9 First stepCollect or gather and store email addresses and contacts through “list building”Which I’ll go in to more detail about shortly
  • #10 Second step is creating your email campaignFrom template, I’ll share some best practices later
  • #11 Third step, and probably one of the most difficultFinding the right softwareFinding a good service providerDealing with problemsBlacklistsBounced Emails
  • #12 If you know meYou know I love analyticsAnd that goes for email tooMeasuring success and optimizing
  • #13 First things first
  • #14 When collecting3 types
  • #15 Know who’s on your listChanges your goalsAnd what info you need
  • #33 One of the most difficult things
  • #34 Full Service Providers (except for FeedBurner)SoftwareMail Relays
  • #40 Soft Bounce – 1.58% Can’t Connect, Inbox Full, BlacklistedHard Bounce – 2.18%Address Doesn’t Exist
  • #44 Tracked via pixelLarger/Older Lists = Lower Open RateBetween 15-20%