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BoomTech’s Custom Collateral
© 2015 eFolder, Inc. All Rights Reserved.
1
Marketing for the Masses: How One Partner
Cost-Effectively Markets to Clients
Carlo Tapia
Product Marketing Manager, eFolder
ctapia@efolder.net
Agenda
• Introduction: Philipp Baumann and
BoomTech
• Partner Challenges
• Why Invest Time in Marketing?
• BoomTech: Partner Testimonial
• Questions and Discussion
3
© 2015 eFolder, Inc. All Rights Reserved.
Partner Introduction
© 2015 eFolder, Inc. All Rights Reserved.
4
BoomTech
© 2015 eFolder, Inc. All Rights Reserved.
5
33 managed service clients
Founded in 2005
Clients in S. Florida (Miami, Palm Beach, Broward Counties)
Clients include large real estate firms, numerous
law firms, and more
Based in Boca Raton, FL
Partner Challenges
© 2015 eFolder, Inc. All Rights Reserved.
6
• Margins for resellers of “big box” services in
rapid decline1
• Owning a business requires much more than
technical expertise
• Marketing takes time and energy away from
other activities
1 Talbot, Chris. "Microsoft to Cut Online Services Advisory Partner Commission." Talkin' Cloud. Penton Technology, 13 Jan. 2014. Web.
Why Invest Time in Marketing?
© 2015 eFolder, Inc. All Rights Reserved.
7
• Partners need:
– A scalable growth strategy beyond referrals
– A way to stand apart from other MSPs
– Solutions that offer high margins and make them more than a
mere reseller
• Clients want their MSPs to offer:
– A professional-looking image
– Managed services that clients feel are tailored specifically to
their wants & needs
Growth Drivers
© 2015 eFolder, Inc. All Rights Reserved.
8
Client Type Existing clients New clients “Wedge” clients
“Hook”
• Upsell
• Cross-sell
• Expand
relationship
• Expose
existing
pain/risk
• Expose specific
Introducing eFolder Anchor
9
eFolder Anchor allows your clients to work…
…across any device
…with anyone
….with any content
…without compromising security and control
© 2015 eFolder, Inc. All Rights Reserved.
Business-grade file sync
Introducing eFolder Anchor
© 2015 eFolder, Inc. All Rights Reserved.
Business-grade file sync
Introducing eFolder Anchor
© 2015 eFolder, Inc. All Rights Reserved.
Business-grade file sync
Introducing eFolder Anchor
© 2015 eFolder, Inc. All Rights Reserved.
Partner Testimonial: BoomTech
BoomTech
© 2015 eFolder, Inc. All Rights Reserved.
14
BoomTech’s Marketing Activities
© 2015 eFolder, Inc. All Rights Reserved.
15
Branding
Email
campaigns
Content
Marketing
In-person
consulting
BoomSync
© 2015 eFolder, Inc. All Rights Reserved.
16
BoomSync
© 2015 eFolder, Inc. All Rights Reserved.
17
BoomTech’s Custom Collateral
© 2015 eFolder, Inc. All Rights Reserved.
18
Questions for Phil
© 2015 eFolder, Inc. All Rights Reserved.
19
• Why do you put such a high priority on
marketing? Does branding make a difference?
Questions for Phil
© 2015 eFolder, Inc. All Rights Reserved.
20
• Why do you put such a high priority on
marketing? Does branding make a difference?
• How long did it take you to ramp up all of your
marketing activities?
Questions for Phil
© 2015 eFolder, Inc. All Rights Reserved.
21
• Why do you put such a high priority on
marketing? Does branding make a difference?
• How long did it take you to ramp up all of your
marketing activities?
• Which marketing activities have you found your
customers engage with the most?
Questions for Phil
© 2015 eFolder, Inc. All Rights Reserved.
22
• Why do you put such a high priority on
marketing? Does branding make a difference?
• How long did it take you to ramp up all of your
marketing activities?
• Which marketing activities have you found your
customers engage with the most?
• Who do you partner with to make your branding
and promotions look professional?
Questions for Phil
© 2015 eFolder, Inc. All Rights Reserved.
23
• Can you tell us about a time that marketing
“won you the deal”?
Questions for Phil
© 2015 eFolder, Inc. All Rights Reserved.
24
• Can you tell us about a time that marketing
“won you the deal”?
• How should partners leverage vendor
relationships to market their solutions?
Questions for Phil
© 2015 eFolder, Inc. All Rights Reserved.
25
• Can you tell us about a time that marketing
“won you the deal”?
• How should partners leverage vendor
relationships to market their solutions?
• When launching a new campaign, what process
do you follow to get your marketing work done?
Questions for Phil
© 2015 eFolder, Inc. All Rights Reserved.
26
• Can you tell us about a time that marketing
“won you the deal”?
• How should partners leverage vendor
relationships to market their solutions?
• When launching a new campaign, what process
do you follow to get your marketing work done?
• What advice do you have for partners who want
to start marketing their solutions?
Choosing Products and Vendors
© 2015 eFolder, Inc. All Rights Reserved.
27
67%
BoomTech’s gross margin
on eFolder Anchor
28 © 2015 eFolder, Inc. All Rights Reserved.
eFolder Playbooks
Playbooks include pre-made
marketing materials:
• Videos
• Emails
• White papers
• Brochures
• eBooks
• Client pitch decks
• And much more!
Questions & Discussion
Thank you!
Carlo Tapia
Product Marketing Manager, eFolder
ctapia@efolder.net

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eFolder Partner Chat Webinar — Marketing for the Masses: How One Partner Cost-Effectively Markets to Clients

  • 1. BoomTech’s Custom Collateral © 2015 eFolder, Inc. All Rights Reserved. 1
  • 2. Marketing for the Masses: How One Partner Cost-Effectively Markets to Clients Carlo Tapia Product Marketing Manager, eFolder ctapia@efolder.net
  • 3. Agenda • Introduction: Philipp Baumann and BoomTech • Partner Challenges • Why Invest Time in Marketing? • BoomTech: Partner Testimonial • Questions and Discussion 3 © 2015 eFolder, Inc. All Rights Reserved.
  • 4. Partner Introduction © 2015 eFolder, Inc. All Rights Reserved. 4
  • 5. BoomTech © 2015 eFolder, Inc. All Rights Reserved. 5 33 managed service clients Founded in 2005 Clients in S. Florida (Miami, Palm Beach, Broward Counties) Clients include large real estate firms, numerous law firms, and more Based in Boca Raton, FL
  • 6. Partner Challenges © 2015 eFolder, Inc. All Rights Reserved. 6 • Margins for resellers of “big box” services in rapid decline1 • Owning a business requires much more than technical expertise • Marketing takes time and energy away from other activities 1 Talbot, Chris. "Microsoft to Cut Online Services Advisory Partner Commission." Talkin' Cloud. Penton Technology, 13 Jan. 2014. Web.
  • 7. Why Invest Time in Marketing? © 2015 eFolder, Inc. All Rights Reserved. 7 • Partners need: – A scalable growth strategy beyond referrals – A way to stand apart from other MSPs – Solutions that offer high margins and make them more than a mere reseller • Clients want their MSPs to offer: – A professional-looking image – Managed services that clients feel are tailored specifically to their wants & needs
  • 8. Growth Drivers © 2015 eFolder, Inc. All Rights Reserved. 8 Client Type Existing clients New clients “Wedge” clients “Hook” • Upsell • Cross-sell • Expand relationship • Expose existing pain/risk • Expose specific
  • 9. Introducing eFolder Anchor 9 eFolder Anchor allows your clients to work… …across any device …with anyone ….with any content …without compromising security and control © 2015 eFolder, Inc. All Rights Reserved.
  • 10. Business-grade file sync Introducing eFolder Anchor © 2015 eFolder, Inc. All Rights Reserved.
  • 11. Business-grade file sync Introducing eFolder Anchor © 2015 eFolder, Inc. All Rights Reserved.
  • 12. Business-grade file sync Introducing eFolder Anchor © 2015 eFolder, Inc. All Rights Reserved.
  • 14. BoomTech © 2015 eFolder, Inc. All Rights Reserved. 14
  • 15. BoomTech’s Marketing Activities © 2015 eFolder, Inc. All Rights Reserved. 15 Branding Email campaigns Content Marketing In-person consulting
  • 16. BoomSync © 2015 eFolder, Inc. All Rights Reserved. 16
  • 17. BoomSync © 2015 eFolder, Inc. All Rights Reserved. 17
  • 18. BoomTech’s Custom Collateral © 2015 eFolder, Inc. All Rights Reserved. 18
  • 19. Questions for Phil © 2015 eFolder, Inc. All Rights Reserved. 19 • Why do you put such a high priority on marketing? Does branding make a difference?
  • 20. Questions for Phil © 2015 eFolder, Inc. All Rights Reserved. 20 • Why do you put such a high priority on marketing? Does branding make a difference? • How long did it take you to ramp up all of your marketing activities?
  • 21. Questions for Phil © 2015 eFolder, Inc. All Rights Reserved. 21 • Why do you put such a high priority on marketing? Does branding make a difference? • How long did it take you to ramp up all of your marketing activities? • Which marketing activities have you found your customers engage with the most?
  • 22. Questions for Phil © 2015 eFolder, Inc. All Rights Reserved. 22 • Why do you put such a high priority on marketing? Does branding make a difference? • How long did it take you to ramp up all of your marketing activities? • Which marketing activities have you found your customers engage with the most? • Who do you partner with to make your branding and promotions look professional?
  • 23. Questions for Phil © 2015 eFolder, Inc. All Rights Reserved. 23 • Can you tell us about a time that marketing “won you the deal”?
  • 24. Questions for Phil © 2015 eFolder, Inc. All Rights Reserved. 24 • Can you tell us about a time that marketing “won you the deal”? • How should partners leverage vendor relationships to market their solutions?
  • 25. Questions for Phil © 2015 eFolder, Inc. All Rights Reserved. 25 • Can you tell us about a time that marketing “won you the deal”? • How should partners leverage vendor relationships to market their solutions? • When launching a new campaign, what process do you follow to get your marketing work done?
  • 26. Questions for Phil © 2015 eFolder, Inc. All Rights Reserved. 26 • Can you tell us about a time that marketing “won you the deal”? • How should partners leverage vendor relationships to market their solutions? • When launching a new campaign, what process do you follow to get your marketing work done? • What advice do you have for partners who want to start marketing their solutions?
  • 27. Choosing Products and Vendors © 2015 eFolder, Inc. All Rights Reserved. 27 67% BoomTech’s gross margin on eFolder Anchor
  • 28. 28 © 2015 eFolder, Inc. All Rights Reserved. eFolder Playbooks Playbooks include pre-made marketing materials: • Videos • Emails • White papers • Brochures • eBooks • Client pitch decks • And much more!
  • 30. Thank you! Carlo Tapia Product Marketing Manager, eFolder ctapia@efolder.net