In this webinar, Melanie Meyer and George Staton from Tech Impact discussed standardizing your technology devices, management tools, and support options to support remote and hybrid workforce. Having the right strategy and tools can allow for ease of configuring new devices for staff and automating security patches, inventory controls, and remote support.

1. Efficient Management of Your
Technology Devices
Aretha Simons
Webinar Producer
1.23.2024

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4. WE’RE A NONPROFIT ON A
MISSION TO LEVERAGE
TECHNOLOGY TO ADVANCE
SOCIAL IMPACT.

5. WE DO THIS BY DELIVERING
TECH SERVICES, EDUCATION, AND TRAINING THAT
HELP NONPROFITS AND COMMUNITIES THRIVE.
NONPROFIT
EDUCATION & TRAINING:
• Unbiased research
• Easy-to-understand​
• One-to-many approach
NONPROFIT
TECH SERVICES:
• Impartial advice​
• Well-aligned solutions​
• Adopt technology that fulfills
missions
WORKFORCE
DEVELOPMENT:
• Hands-on experience​
• Launching careers​
• Improved quality of life

6. MELANIE MEYER
Managing Director of Customer Success,
Tech Impact
Melanie Meyers has worked in the nonprofit sector for over 25
years and is passionate about using technology solutions to
solve community-based issues.
At Tech Impact, Melanie overseas the account Management
team for Managed Service customers, and supports internal
process creation and onboarding for new organizations.

7. GEORGE STATON
Managing Director, Systems and
Cybersecurity
My goal at Tech Impact is to bring my passion for
building stable and reliable IT infrastructure to the
nonprofit community. This includes a robust backup
environment along with the necessary procedures to
ensure the proper protection of your valuable data
assets.
george@techimpact.org

8. WHERE TO START

9. SIMPLIFY YOUR IT
INFRASTRUCTURE
• Consolidate/Standardize
• Minimize Applications/
Admin Access
• Consider Moving IT
Infrastructure to the Cloud

10. DEVICE MANAGEMENT

11. WORK LOCATION TRENDS AT
NONPROFITS
57% of Staff work hybrid or fully remote
What emerging trends tell us about the future of remote work in the nonprofit sector |
National Council of Nonprofits (June 2023)

12. COMPUTERS
• Where are your devices? How old are
they?
• Does it have a virus or malware?
When was the last time it was
scanned?
• What apps have been downloaded?
Are they safe?
• Are they being patched? How are you
ensuring they are up to date? OS, Web
Browser, 3rd party application.
• What if one is lost or stolen? What data
is on it?

13. IMPLEMENT A DEVICE MANAGER
The toolset to manage devices, including the ability to deploy and update
software, configure settings, enforce policies, and monitor with data and reports
The ability to administer and manage virtual and physical devices, regardless of
their physical location
Maintain a network of devices running common operating systems, including
Windows, macOS, iOS/iPadOS, Linux, and Android
Automate policy management and deployment for apps, device features, security,
and compliance
Provide a single point of management for devices, including the ability to manage
devices from a central console
Secure and protect data on devices, including safeguards and measures to
prevent unauthorized access

14. MICROSOFT GOOGLE

15. GENUITY
SPICEWORKS
JAMF - MACS

16. LET’S ANSWER SOME
QUESTIONS!

17. WHERE DO YOU GO
FOR HELP?

18. BENEFITS OF
MANAGED IT SUPPORT
Expertise
Proactive
Guidance/Planning
Reporting
Monitoring
Remote
Support/Help Desk
Centralized
Management
Strategy

19. IT SUPPORT OPTIONS
Hire staff to
handle all IT
functions
Outsource
the entire IT
function
Hire consultants
for specific point
projects
Outsource your help
desk, but keep
strategy in-house
Outsource strategy,
but have someone
in-house to help staff
A director is
responsible for
decisions, but all
work is outsourced

20. IT Support and
Services for
Nonprofits
(techsoup.org)

21. Managed IT
Services
Support for
Nonprofits

22. LET’S ANSWER SOME
QUESTIONS!