This document discusses effective leadership behavior based on a study of over 189,000 people in 81 organizations. It finds that the most effective leaders display four key behaviors: effective problem solving, results-oriented focus, support of others, and pursuit of different perspectives. These four behaviors explain 89% of the difference between strong and weak organizations. The document also presents a situational leadership staircase model for improving leadership behavior based on an organization's current state of health. It identifies baseline behaviors required at all levels and additional behaviors needed to transition to higher levels of effectiveness. Templates are included for presenting information on leadership behaviors.
The document discusses various power and influence tactics used in organizations. It describes three types of influence processes - instrumental compliance, internalization, and personal identification. It also outlines three main influence tactics - impression management tactics, political tactics, and proactive tactics. Several power sources are described such as legitimate power, reward power, coercive power, and referent power. Effective leadership is discussed as relying on personal power and positional power. Specific influence tactics like rational persuasion, inspirational appeals, consultation, and collaboration are also defined and recommendations are provided on their appropriate use.
The document discusses learning and development planning for organizational effectiveness. It outlines both long-term and short-term learning strategies, including developing a robust culture through onboarding and leadership development programs, ensuring leadership continuity through talent management and succession planning, and focusing on technical and soft skills training. It also provides details on an organizational learning plan that spans five years and covers areas like strategic learning, execution, culture, structure, leadership, and talent development.
The document discusses the key traits of effective leadership and management. It outlines that leaders provide vision, honesty, inspiration, communication skills, and think outside the box to challenge the status quo. Managers focus on executing the vision through developing a roadmap, directing day-to-day efforts, establishing processes and procedures, and catering to employee needs. While leaders invent and inspire, managers rely more on organization and control to meet short-term goals.
The document outlines the facilitation process used by an HRD department to plan corporate strategies. It involves 7 stages: 1) engaging senior leadership, 2) pre-meeting analysis, 3) strategy formulation, 4) prioritizing strategies, 5) communicating strategies, 6) aligning department plans, and 7) quarterly reviews. The process brings together information from various stakeholders and uses techniques like situation analysis, diagnostics, and prioritization matrices. The HRD department acts as a facilitator and business partner to ensure an effective strategy planning process.
The document outlines John Kotter's 8-step process for leading change which includes creating urgency, building a guiding team, developing a vision and strategy, communicating for buy-in, empowering action, creating short-term wins, maintaining momentum, and anchoring changes in the culture. Participants were divided into groups to discuss how each step could be implemented using data, engagement, and sustainability strategies like social media campaigns, newsletters, awards programs, and annual reports. The goal was to get creative in leading and managing organizational change over the long run.
This document discusses three models of change management strategy for information systems (IS) specialists: the traditional IS model, the facilitator model, and the advocate model. The traditional model views technology as the driver of change and the IS specialist as an expert responsible only for technical matters. This can lead to reduced credibility and inhibit organizational change. The facilitator model sees people, not technology, as the drivers of change and positions the IS specialist as a facilitator of group processes to build user capacity. The advocate model positions the IS specialist as responsible for achieving organizational change through technology.
The document outlines the purpose, methodology, and levers of change management. The purpose is to change conditions from a previous state to a perceived better state. The methodology involves creating a project team, analyzing change needs, designing a game plan to execute change, and sustaining momentum. The key levers of change are leadership, involvement, communication, learning, measurement, and reinforcement to sustain behavior change over time.
The document discusses the importance of technology and digital leadership in higher education. It outlines Love and Estanek's view that technology should not just be left to "techies" and that leaders need to embrace technology. It summarizes their concepts of viewing all resources, including intangibles, as important for organizations. The document also discusses Eric Sheninger's 7 pillars of digital leadership, which include communication, public relations, branding, student engagement, professional growth, re-envisioning learning spaces, and finding opportunities. Throughout, the document provides reflections on integrating more technology and an evolving view of its benefits in educational settings and leadership.
The document discusses various power and influence tactics used in organizations. It describes three types of influence processes - instrumental compliance, internalization, and personal identification. It also outlines three main influence tactics - impression management tactics, political tactics, and proactive tactics. Several power sources are described such as legitimate power, reward power, coercive power, and referent power. Effective leadership is discussed as relying on personal power and positional power. Specific influence tactics like rational persuasion, inspirational appeals, consultation, and collaboration are also defined and recommendations are provided on their appropriate use.
The document discusses learning and development planning for organizational effectiveness. It outlines both long-term and short-term learning strategies, including developing a robust culture through onboarding and leadership development programs, ensuring leadership continuity through talent management and succession planning, and focusing on technical and soft skills training. It also provides details on an organizational learning plan that spans five years and covers areas like strategic learning, execution, culture, structure, leadership, and talent development.
The document discusses the key traits of effective leadership and management. It outlines that leaders provide vision, honesty, inspiration, communication skills, and think outside the box to challenge the status quo. Managers focus on executing the vision through developing a roadmap, directing day-to-day efforts, establishing processes and procedures, and catering to employee needs. While leaders invent and inspire, managers rely more on organization and control to meet short-term goals.
The document outlines the facilitation process used by an HRD department to plan corporate strategies. It involves 7 stages: 1) engaging senior leadership, 2) pre-meeting analysis, 3) strategy formulation, 4) prioritizing strategies, 5) communicating strategies, 6) aligning department plans, and 7) quarterly reviews. The process brings together information from various stakeholders and uses techniques like situation analysis, diagnostics, and prioritization matrices. The HRD department acts as a facilitator and business partner to ensure an effective strategy planning process.
The document outlines John Kotter's 8-step process for leading change which includes creating urgency, building a guiding team, developing a vision and strategy, communicating for buy-in, empowering action, creating short-term wins, maintaining momentum, and anchoring changes in the culture. Participants were divided into groups to discuss how each step could be implemented using data, engagement, and sustainability strategies like social media campaigns, newsletters, awards programs, and annual reports. The goal was to get creative in leading and managing organizational change over the long run.
This document discusses three models of change management strategy for information systems (IS) specialists: the traditional IS model, the facilitator model, and the advocate model. The traditional model views technology as the driver of change and the IS specialist as an expert responsible only for technical matters. This can lead to reduced credibility and inhibit organizational change. The facilitator model sees people, not technology, as the drivers of change and positions the IS specialist as a facilitator of group processes to build user capacity. The advocate model positions the IS specialist as responsible for achieving organizational change through technology.
The document outlines the purpose, methodology, and levers of change management. The purpose is to change conditions from a previous state to a perceived better state. The methodology involves creating a project team, analyzing change needs, designing a game plan to execute change, and sustaining momentum. The key levers of change are leadership, involvement, communication, learning, measurement, and reinforcement to sustain behavior change over time.
The document discusses the importance of technology and digital leadership in higher education. It outlines Love and Estanek's view that technology should not just be left to "techies" and that leaders need to embrace technology. It summarizes their concepts of viewing all resources, including intangibles, as important for organizations. The document also discusses Eric Sheninger's 7 pillars of digital leadership, which include communication, public relations, branding, student engagement, professional growth, re-envisioning learning spaces, and finding opportunities. Throughout, the document provides reflections on integrating more technology and an evolving view of its benefits in educational settings and leadership.
Change Leadership Leading Significant ChangeTony Warner
This document discusses strategic change leadership. It provides several key points about the role of a strategic change leader:
1. A strategic change leader recruits people who are passionate about the vision, breathes life into the vision, models positive behaviors, and challenges others in an intellectually stimulating way.
2. They don't interfere with the change process but have the courage to let it happen. They discover talents within the organization and build an environment that fosters creativity and a sense of ownership.
3. Strategic leadership is the ability to anticipate needs for change, envision possibilities, maintain flexibility and empower others to create strategic change through substance and process. This involves determining organizational purpose and vision, exploiting core competencies
Organizational Change Management for IT ProjectsDavid Solis
Final project of the Certificate in Innovation and Design Thinking.
Management organizational change framework to ensure the complete success of IT projects
The document discusses defining the value of HR and measuring its impact. It emphasizes understanding business strategy and defining an aligned HR strategy. It suggests using a balanced scorecard approach to measure HR's impact on key areas like customer experience, business impact/satisfaction, talent strategies, and financial metrics. This helps HR quantify its value and link people initiatives to business performance.
Nine Steps to Agile HR for the Strategic HR Business PartnerAmy Armitage
This document summarizes a meeting of the Strategic HR Business Partner Council. The meeting discussed adopting an agile approach to HR and outlined nine steps for doing so:
1) Developing an obsession with customers to drive business success.
2) Encouraging purposeful collaboration in small cross-functional teams.
3) Leveraging the power of networks both within and outside the organization.
Council members shared their current experiences with agile and discussed how to start the transition, given that agile requires changes to mindsets, skills, and tools. The benefits of persistence on the agile journey include addressing a volatile, uncertain environment and supporting reinvention. The council will continue meeting to explore
Leadership role is quite significant in change process. This presentation share a framework to manage change as a Leader.
Example are in local context of Pakistan, where framework is applicable in your context.
1) The document discusses change management and organizational change, outlining various forces driving change, types of changes, and frameworks for managing change effectively.
2) It provides examples of managing change through Kotter's 8-step model and discusses techniques for each phase of Lewin's 3-step change model including unfreezing, changing, and refreezing.
3) A case example is presented on ICICI Bank's merger with Bank of Madura, highlighting the importance of change management for integrating the smaller bank.
The document discusses various aspects of organizational change including:
1. The nature of change being vital to avoid stagnation and being a constant process rather than a single event.
2. Historical, political, management, organizational, people, and cultural components influencing change.
3. External forces like globalization and internal forces like organizational silence driving change.
4. The relationship between stability and change in organizations.
5. Reasons for resistance to change like insecurity, fear, and uncertainty.
6. Reactive versus proactive responses to change opportunities and threats.
Over the years, you have been told that management of the stakeholders is crucial to your project. You have been presented with tools and techniques to achieve this goal! Are they really working? Are you getting the result you were hoping to get; positive stakeholder participation? If not, this is the presentation for you!
This talk explores the topic of engagement and its link to performance, and they key ingredients required to engage people and build a culture of high performance and high engagement
• The link between engagement and culture
• Dimensions of a high performance culture
• Engagement Meta-Studies – impact on people, performance and business metrics
• How engaged are we – the bad news and impact of the engagement deficit?
• Case studies linking engagement initiatives to performance
• Engagement and the individual
• Barriers to engagement
• 4 critical enablers to engagement
• What really motivates people?
• 3 E’s of leadership to build engaging high performance workplaces
This document outlines learning objectives and content for a chapter on leadership. It discusses several key topics:
- The evolution of leadership theories from trait theories to relational theories.
- Common reasons for leadership derailment such as poor performance, relationship issues, and inability to change or adapt.
- Characteristics of effective leaders such as optimism, self-confidence, honesty, integrity and drive.
- Different leadership roles in organizations including operational, collaborative, and advisory roles.
- Behavioral approaches including autocratic versus democratic styles and task-oriented versus people-oriented behaviors.
The document provides summaries of leadership concepts and identifies learning objectives for understanding leadership in various contexts.
Transformational leadership, its components and advantages and disadvantagesNaheed Mir
Transformational leadership motivates and inspires employees to achieve organizational goals. It involves setting a moral example, building a positive culture, empowering employees to make decisions, and mentoring them. A transformational leader encourages motivation, exemplifies ethical values, fosters open communication, and helps employees develop their skills for the greater good of the organization. While effective for enabling change, transformational leadership requires an existing structure and may not be suitable for all situations.
Hay Group leadership development programsjen_scharff
The document discusses leadership development programs offered by Hay Group. It summarizes three key points:
1) Hay Group's leadership programs are focused on improving behaviors proven to drive business results, rather than abstract concepts. The programs are based on 60 years of research linking leadership behaviors to employee motivation and performance.
2) The programs provide personalized feedback and coaching to help participants understand their strengths and weaknesses and develop plans to improve their leadership abilities.
3) Hay Group offers a variety of programs tailored to different leadership levels, from new managers to executives, and customized to organizations' specific needs.
The document discusses the role of strategic leadership in organizations. It defines strategic leadership and explains that effective strategic leaders determine the firm's strategic direction, exploit core competencies, develop human and social capital, sustain an ethical organizational culture, and establish organizational controls. Strategic leaders exercise discretion and influence based on external factors, organizational characteristics, and their own traits to shape strategies and competitive success.
Change Management is a term that is often loosely used and confused. It is an everyday specialization that deserves niche attention in the strategic framework of an organization.
Talking Points and Agenda:
Why change management is important?
Brief about the book "who moved my cheese"
The Change Curve
Emotional intelligence and people reacting to change
Guidelines on how to adopt to change
How to tackle negative resistance
Examples of change management methodologies
Lewin's Model
Beckhard and Harris
More Information:
https://flevy.com/browse/business-document/team-management-models-1212
BENEFITS OF DOCUMENT
Includes models and frameworks for improving team effectiveness, team dynamics, learning and development, coaching, motivation, communication, change management and creativity.
Applicable to all types of organizations.
DOCUMENT DESCRIPTION
This presentation is a collection of PowerPoint diagrams and templates used to convey 26 different Team Management models and frameworks.
INCLUDED MODELS/FRAMEWORKS:
1. Mintzberg's Management Roles Model
2. Butler & Waldroop's Four Dimensions of Relational Work Model
3. Lencioni's Five Dysfunctions of a Team
4. Birkinshaw's Four Dimensions of Management Framework
5. Waldroop & Butler's Six Problem Behaviors
6. The GRPI Model
7. Tuckman's Model of Team Development Stages
8. Cog's Ladder: A Model for Group Development
9. Belbin's Team Roles Model
10. The JD-R Model
11. Margerison-McCann Team Management Profile
12. Blanchard & Thacker's Training Needs Analysis Framework
13. The ADDIE Model
14. The Conscious Competence Learning Model
15. Kirkpatrick's Four-Level Training Evaluation Model
16. Heron's Six Categories of Intervention
17. The Emotional Competence Framework
18. The Nine-Box Grid for Talent Management
19. The GROW Model
20. Gibb's Reflective Cycle
21. Maslow's Hierarchy of Needs
22. Hertzberg's Motivators & Hygiene Factors
23. The Johari Window
24. Lewin's Three Stage Change Model
25. Kotter's Eight Phases of Change
26. De Bono's Six Thinking Hats
The document outlines a training program on strategic management and leadership. It discusses fundamental principles of strategic management, components of strategic plans, and leadership styles like transformational and situational leadership. It also covers developing leadership through various processes, assessing leadership maturity, and the importance of coaching in the development of global leaders.
We take a performance consulting approach to helping the performance of leaders and the organization as a whole that emphasizes achieving clearly identified business goals. Our Vision of Success framework is designed to help clients determine their unique and authentic vision, mission, values, and direction of their present and future DEI strategy and initiatives.
contact us: https://inclusiveleadersgroup.com/measuring-and-developing-inclusive-leadership/
Change Leadership Leading Significant ChangeTony Warner
This document discusses strategic change leadership. It provides several key points about the role of a strategic change leader:
1. A strategic change leader recruits people who are passionate about the vision, breathes life into the vision, models positive behaviors, and challenges others in an intellectually stimulating way.
2. They don't interfere with the change process but have the courage to let it happen. They discover talents within the organization and build an environment that fosters creativity and a sense of ownership.
3. Strategic leadership is the ability to anticipate needs for change, envision possibilities, maintain flexibility and empower others to create strategic change through substance and process. This involves determining organizational purpose and vision, exploiting core competencies
Organizational Change Management for IT ProjectsDavid Solis
Final project of the Certificate in Innovation and Design Thinking.
Management organizational change framework to ensure the complete success of IT projects
The document discusses defining the value of HR and measuring its impact. It emphasizes understanding business strategy and defining an aligned HR strategy. It suggests using a balanced scorecard approach to measure HR's impact on key areas like customer experience, business impact/satisfaction, talent strategies, and financial metrics. This helps HR quantify its value and link people initiatives to business performance.
Nine Steps to Agile HR for the Strategic HR Business PartnerAmy Armitage
This document summarizes a meeting of the Strategic HR Business Partner Council. The meeting discussed adopting an agile approach to HR and outlined nine steps for doing so:
1) Developing an obsession with customers to drive business success.
2) Encouraging purposeful collaboration in small cross-functional teams.
3) Leveraging the power of networks both within and outside the organization.
Council members shared their current experiences with agile and discussed how to start the transition, given that agile requires changes to mindsets, skills, and tools. The benefits of persistence on the agile journey include addressing a volatile, uncertain environment and supporting reinvention. The council will continue meeting to explore
Leadership role is quite significant in change process. This presentation share a framework to manage change as a Leader.
Example are in local context of Pakistan, where framework is applicable in your context.
1) The document discusses change management and organizational change, outlining various forces driving change, types of changes, and frameworks for managing change effectively.
2) It provides examples of managing change through Kotter's 8-step model and discusses techniques for each phase of Lewin's 3-step change model including unfreezing, changing, and refreezing.
3) A case example is presented on ICICI Bank's merger with Bank of Madura, highlighting the importance of change management for integrating the smaller bank.
The document discusses various aspects of organizational change including:
1. The nature of change being vital to avoid stagnation and being a constant process rather than a single event.
2. Historical, political, management, organizational, people, and cultural components influencing change.
3. External forces like globalization and internal forces like organizational silence driving change.
4. The relationship between stability and change in organizations.
5. Reasons for resistance to change like insecurity, fear, and uncertainty.
6. Reactive versus proactive responses to change opportunities and threats.
Over the years, you have been told that management of the stakeholders is crucial to your project. You have been presented with tools and techniques to achieve this goal! Are they really working? Are you getting the result you were hoping to get; positive stakeholder participation? If not, this is the presentation for you!
This talk explores the topic of engagement and its link to performance, and they key ingredients required to engage people and build a culture of high performance and high engagement
• The link between engagement and culture
• Dimensions of a high performance culture
• Engagement Meta-Studies – impact on people, performance and business metrics
• How engaged are we – the bad news and impact of the engagement deficit?
• Case studies linking engagement initiatives to performance
• Engagement and the individual
• Barriers to engagement
• 4 critical enablers to engagement
• What really motivates people?
• 3 E’s of leadership to build engaging high performance workplaces
This document outlines learning objectives and content for a chapter on leadership. It discusses several key topics:
- The evolution of leadership theories from trait theories to relational theories.
- Common reasons for leadership derailment such as poor performance, relationship issues, and inability to change or adapt.
- Characteristics of effective leaders such as optimism, self-confidence, honesty, integrity and drive.
- Different leadership roles in organizations including operational, collaborative, and advisory roles.
- Behavioral approaches including autocratic versus democratic styles and task-oriented versus people-oriented behaviors.
The document provides summaries of leadership concepts and identifies learning objectives for understanding leadership in various contexts.
Transformational leadership, its components and advantages and disadvantagesNaheed Mir
Transformational leadership motivates and inspires employees to achieve organizational goals. It involves setting a moral example, building a positive culture, empowering employees to make decisions, and mentoring them. A transformational leader encourages motivation, exemplifies ethical values, fosters open communication, and helps employees develop their skills for the greater good of the organization. While effective for enabling change, transformational leadership requires an existing structure and may not be suitable for all situations.
Hay Group leadership development programsjen_scharff
The document discusses leadership development programs offered by Hay Group. It summarizes three key points:
1) Hay Group's leadership programs are focused on improving behaviors proven to drive business results, rather than abstract concepts. The programs are based on 60 years of research linking leadership behaviors to employee motivation and performance.
2) The programs provide personalized feedback and coaching to help participants understand their strengths and weaknesses and develop plans to improve their leadership abilities.
3) Hay Group offers a variety of programs tailored to different leadership levels, from new managers to executives, and customized to organizations' specific needs.
The document discusses the role of strategic leadership in organizations. It defines strategic leadership and explains that effective strategic leaders determine the firm's strategic direction, exploit core competencies, develop human and social capital, sustain an ethical organizational culture, and establish organizational controls. Strategic leaders exercise discretion and influence based on external factors, organizational characteristics, and their own traits to shape strategies and competitive success.
Change Management is a term that is often loosely used and confused. It is an everyday specialization that deserves niche attention in the strategic framework of an organization.
Talking Points and Agenda:
Why change management is important?
Brief about the book "who moved my cheese"
The Change Curve
Emotional intelligence and people reacting to change
Guidelines on how to adopt to change
How to tackle negative resistance
Examples of change management methodologies
Lewin's Model
Beckhard and Harris
More Information:
https://flevy.com/browse/business-document/team-management-models-1212
BENEFITS OF DOCUMENT
Includes models and frameworks for improving team effectiveness, team dynamics, learning and development, coaching, motivation, communication, change management and creativity.
Applicable to all types of organizations.
DOCUMENT DESCRIPTION
This presentation is a collection of PowerPoint diagrams and templates used to convey 26 different Team Management models and frameworks.
INCLUDED MODELS/FRAMEWORKS:
1. Mintzberg's Management Roles Model
2. Butler & Waldroop's Four Dimensions of Relational Work Model
3. Lencioni's Five Dysfunctions of a Team
4. Birkinshaw's Four Dimensions of Management Framework
5. Waldroop & Butler's Six Problem Behaviors
6. The GRPI Model
7. Tuckman's Model of Team Development Stages
8. Cog's Ladder: A Model for Group Development
9. Belbin's Team Roles Model
10. The JD-R Model
11. Margerison-McCann Team Management Profile
12. Blanchard & Thacker's Training Needs Analysis Framework
13. The ADDIE Model
14. The Conscious Competence Learning Model
15. Kirkpatrick's Four-Level Training Evaluation Model
16. Heron's Six Categories of Intervention
17. The Emotional Competence Framework
18. The Nine-Box Grid for Talent Management
19. The GROW Model
20. Gibb's Reflective Cycle
21. Maslow's Hierarchy of Needs
22. Hertzberg's Motivators & Hygiene Factors
23. The Johari Window
24. Lewin's Three Stage Change Model
25. Kotter's Eight Phases of Change
26. De Bono's Six Thinking Hats
The document outlines a training program on strategic management and leadership. It discusses fundamental principles of strategic management, components of strategic plans, and leadership styles like transformational and situational leadership. It also covers developing leadership through various processes, assessing leadership maturity, and the importance of coaching in the development of global leaders.
We take a performance consulting approach to helping the performance of leaders and the organization as a whole that emphasizes achieving clearly identified business goals. Our Vision of Success framework is designed to help clients determine their unique and authentic vision, mission, values, and direction of their present and future DEI strategy and initiatives.
contact us: https://inclusiveleadersgroup.com/measuring-and-developing-inclusive-leadership/
1. Leadership development programs must differentiate themselves from other learning programs by focusing on the specific needs of senior leaders and including an application component to address organizational needs.
2. Research shows that senior leaders may lack skills in areas like change management, strategy execution, and developing others that could impact organizational success. Effective leadership development includes helping leaders apply new skills to address these gaps.
3. Programs for senior leaders should provide advanced, differentiated content on topics like business acumen and strategic planning, and include opportunities for peer collaboration to discuss challenges. They must also demonstrate clear value for the organization.
How to Unlock the Hidden Value in Your Emerging Leaders | WebinarBizLibrary
Many organizations are facing a potentially disastrous drain on top talent as an increasing number of employees approach retirement. Among the key challenges many employers face:
They don’t have strategic level initiatives in place to capture and retain the knowledge that’s about to leave
They don’t have replacement talent ready to step into leadership as these roles open up
They can’t engage and retain early career talent long enough to fill leadership roles
What if you approached the whole challenge a little bit differently? What if you looked at creative ways to tap into the vast talent pool of our emerging leaders today, and not wait until we promote them into designated leadership positions?
In this program, Chris Osborn of BizLibrary will discuss the most effective ways to give your most promising workers the tools and skills they to advance their careers. You’ll learn how to approach leadership with an intelligent, forward-thinking outlook that will return excellent results and inspire others.
Leadership Development Process - InspireOne - Redefining Learning JourneysInspireone
Development & Business results are interlinked comprehensively. Unless business leaders &
HR/OD leaders don’t work together to create and
support this linkage, a virtual tug of war will pull
people in opposite directions. InspireOne provides complete leadership development solution for your company.
The document discusses developing a leadership strategy as a critical ingredient for organizational success. It defines what a leadership strategy is and provides steps for creating one, including analyzing the business strategy to identify key drivers, and then outlining implications for the quantity, qualities, skills and collective capabilities needed in leaders, as well as the desired leadership culture. Developing a clear leadership strategy linked to business needs helps ensure an organization has the leadership talent required to implement its business strategy.
5 Ways to Build a Better Leadership Development Program | Webinar 06.09.15BizLibrary
Leadership remains the top human capital concern. Poor leadership practices costs companies millions of dollars each year by negatively impacting employee retention, customer satisfaction and overall employee productivity.
In this webinar we'll provide four leadership development best practices that meet challenges faced by today's leaders and offer you tools for implementing leadership development initiatives in your organization.
What you'll learn:
- Importance of Leadership Development
Best Practices including:
- Strong executive involvement
- Use of tailored leadership competencies
- Alignment with the business strategy
- A “leaders at all levels” approach
www.bizlibrary.com
The document discusses five big ideas that leadership books and research frequently explore: 1) Good leaders have good character, 2) There is no single best way to lead, as the approach depends on many situational factors, 3) Leaders must collaborate with stakeholders and manage conflicting interests, 4) Adaptability is key for leaders to remain effective amid constant change, and 5) Leaders are partly self-made through experimenting with different approaches and developing a personal leadership style. The document also identifies four challenges for leadership research: selection of effective leaders, training leaders, understanding followership, and developing useful metrics for measuring leadership effectiveness.
This document summarizes and promotes "The Extraordinary Leader" workshop, which teaches a strengths-based approach to leadership development. It outlines research finding dramatic performance differences between weak and strong leaders, and presents a framework to help individuals maximize their strengths to improve leadership effectiveness. The workshop uses a 360-degree feedback tool and personalized development plan to help participants build upon their top strengths.
The violations include staging processions during nomination submission; holding rallies after nomination submission; seeking votes in rallies; and using government vehicles for electioneering. As climate change is becoming the order of the day, leading to extreme weather events frequently, access to resources like water, fuelwood and food is becoming challenging. Moving to the urban setting, where women’s health and well-being are disproportionately impacted by air pollution and poor waste management, the intersection of gender and environmental issues is particularly important. Management science (or managerial science) is a wide and interdisciplinary study of solving complex problems and making strategic decisions as it pertains to institutions, corporations, governments and other types of organizational entities. It is closely related to management, economics, business, engineering, management consulting, and other fields. It uses various scientific research-based principles, strategies, and analytical methods including mathematical modeling, statistics and numerical algorithms and aims to improve an organization's ability to enact rational and accurate management decisions by arriving at optimal or near optimal solutions to complex decision problems.[1]: 113
Management science looks to help businesses achieve goals using a number of scientific methods. The field was initially an outgrowth of applied mathematics, where early challenges were problems relating to the optimization of systems which could be modeled linearly, i.e., determining the optima (maximum value of profit, assembly line performance, crop yield, bandwidth, etc. or minimum of loss, risk, costs, etc.) of some objective function. Today, the discipline of management science may encompass a diverse range of managerial and organizational activity as it regards to a problem which is structured in mathematical or other quantitative form in order to derive managerially relevant insights and solutions.[2][3]
science in everyday life composition : Now we live in the age of science. Wherever we cast Our eyes, we can see the blessings of science. It has made our life very easy, comfortable and enjoyable. We cannot think of our life without the blessings of science. from dawn to mid-night we feel the value of science in our everyday life.
Science in house : Science plays an important role in our house hold activities. Everything used in the house is the blessing of science. .Tooth brushes, toothpastes, mirrors, combs, pens, clothes, papers, shoes, utensils etc. are the blessings of science. Electric fans and air-conditioners have made us happy at home.
In recreation : Science has invented many wonderful things for our enjoyment. We use the radio, television, tape recorder, V.C.R, gramophone etc. for recreation at home. They help us to forget our sorrows and pains of life and remove monotony of day’s hard labour.
In communication : Science also plays an important role in communication.
This document discusses various concepts related to leadership behavior and community leadership. It begins by outlining the objectives of understanding different leadership models including the leadership grid model and competency model. It then discusses research conducted at Ohio State University and the University of Michigan on leadership behaviors. It also explains Blake and Mouton's leadership grid model and the five leadership styles. The document further discusses the concept of the leadership pipeline and the skills needed to transition between organizational levels. Finally, it defines community leadership and the three components needed for community leadership success: framing, building social capital, and mobilizing for action.
The document discusses developing a leadership strategy for organizational success. It defines what a leadership strategy is and provides steps for creating one, including analyzing the business strategy to identify key drivers and their implications for leadership, assessing the current and desired future leadership states, and identifying gaps to focus the leadership strategy. The leadership strategy should specify the quantity, qualities, skills/behaviors, collective capabilities, and culture needed for leaders to implement the business strategy.
Public and in-house workshop led by Jim Clemmer. Next public session in Toronto January 14, 2019. Full details and registration http://www.clemmergroup.com/events/leadership-coaching-workshops/
How to Unlock the Hidden Value in Your Emerging Leaders | Webinar 12.23.15BizLibrary
In this program, Chris Osborn of BizLibrary will discuss the most effective ways to give your most promising workers the tools and skills they to advance their careers. You’ll learn how to approach leadership with an intelligent, forward-thinking outlook that will return excellent results and inspire others.
www.bizlibrary.com
The document summarizes an upcoming leadership development workshop called "The Extraordinary Leader". It discusses research showing dramatic performance differences between weak and strong leaders, and presents a strengths-based framework for helping individuals improve leadership effectiveness. The workshop uses a 360-degree feedback tool and focuses on developing three of a leader's existing strengths to significantly boost performance.
Hewitt Associates conducted research in 2005 to identify companies that are highly successful at developing great leaders. The research examined factors that influence leader development, such as experiences, interactions, compensation, culture and succession planning. Key findings included that the top 20 companies identified by an independent panel actively involved CEOs and boards of directors in leadership development. They also formally identified and tracked "high potentials", provided differentiated compensation, developmental assignments and access to senior leaders for high potentials. These companies took a strategic approach to leadership development aligned with business goals and executed programs effectively.
Only 17% of respondents are confident their organization has the leadership to deliver on strategic priorities. Developing leaders to drive strategic change is the top leadership development priority, but nearly half report managing strategic change is the main shortcoming. Organizations need to rethink leadership development to build leaders who can drive strategic change through engaging employees and charting sustainable growth.
1. The document summarizes the findings of a study conducted by The Beacon Group on organizational effectiveness.
2. The study examined seven organizations and found that lack of focus was the top issue, with an average score of 52% across organizations. Business architecture and organizational culture also scored relatively low.
3. Key findings included that silos negatively impact performance, senior leaders fail to align frontline managers, accountability is lacking, and strategic decisions are not well communicated.
Fortune 500 companies and other leading organizations frequently seek the expertise of global consulting firms, such as McKinsey, BCG, Bain, Deloitte, and Accenture, as well as specialized boutique firms. These firms are valued for their ability to dissect complex business scenarios, offering strategic recommendations that are informed by a vast repository of consulting frameworks, subject matter expertise, benchmark data, best practices, and rich insights gleaned from a history of diverse client engagements.
The case studies presented in this book are a distillation of such professional wisdom and experience. Each case study delves into the specific challenges and competitive situations faced by a variety of organizations across different industries. The analyses are crafted from the viewpoint of consulting teams as they navigate the unique set of questions, uncertainties, strengths, weaknesses, and dynamic conditions particular to each organization.
What you can gain from this whitepaper:
Real-World Challenges, Practical Strategies: Each case study presents real-world business challenges and the strategic maneuvers used to navigate them successfully.
Expert Perspectives: Crafted from the viewpoint of top-tier consultants, you get an insider's look into professional methodologies and decision-making processes.
Diverse Industry Insights: Whether it's finance, tech, retail, manufacturing, or healthcare, gain insights into a variety of sectors and understand how top firms tackle critical issues.
Enhance Your Strategic Acumen: This collection is designed to sharpen your strategic thinking, providing you with tools and frameworks used by the best in the business.
Whether you're at the helm of a corporation or on your path to becoming a consulting expert, "100 Case Studies on Strategy & Transformation" is your essential guide to navigating the complex world of business strategy.
More Information:
https://flevy.com/browse/marketplace/project-management-for-mba-in-french-5722
BENEFITS OF DOCUMENT
Project management adapted to the needs of participants in MBA programs
Course built on the basis of the project management process: Initiating - Planning - Executing - Controlling - Closing.
Course presenting in detail not only the Waterfall approach but also the Agile & Hybrid development approaches.
DOCUMENT DESCRIPTION
This course is a presentation of over 220 pages specially edited to cover the needs of participants in Master of Business Administration - MBA programs.
This course is based on the standard PMBOK edition 6 of the Project Management Institute, it also follows the project management methodology offered by Rita Mulcahy's PMP Exam Prep 10th Edition.
This course refers to case studies chosen among those existing in the book Project Management: A Systems Approach to Planning, Scheduling, and Controlling, Author: Harold Kerzner.
This course contains exercises as well as a practical case of an open space development project.
Below is the table of contents:
• Introduction to project management,
• Pre-Project,
• Project environment,
• Project Management Process,
• Initiating,
• Planning,
• Executing,
• Controlling,
• Closing.
• Introduction to Agility,
• Role of the Project Manager.
Got a question about this presentation? Email us at support@flevy.com.
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https://flevy.com/browse/flevypro/4-stages-of-disruption-5265
Organizations are constantly trying to innovate and, likewise, all industries will eventually be disrupted, as new products, businesses, and industries emerge.
No industry is safe from Disruption. In a 2017 PwC survey of 1,379 CEOs around the world, 60% said their market has already changed or completely reshaped in the past 5 years and over 75% anticipate they would by 2022.
This presentation discusses the 4 Stages of Disruption. Research has found Innovation that eventually leads to Disruption follows a 4-stage evolution:
1. Disruption of Incumbent
2. Rapid and Linear Evolution
3. Appealing Convergence
4. Complete Reimagination
Understanding this 4-stage model will help us understand what design choices to prioritize and when. At any given time, different products and organizations are likely to be at different stages relative to local “end point†of Innovation.
Additional topics discussed include Disruptive vs. Incumbent Dynamics, the Consumer Adoption Curve, Endgame Niche Strategies, among others.
This deck also includes slide templates for you to use in your own business presentations.
Got a question about the product? Email us at flevypro@flevy.com.
More Information:
https://flevy.com/browse/flevypro/customer-centric-culture-3831
The use of Internet and other online tools have turned consumers to be more empowered and are now shopping differently. Customers are becoming more demanding and accustomed to getting what they want. With greater access to reviews and online rating, customers are better equipped to switch to new products and services. Consumers now want to buy products and services when, where, and however they like. They expect companies to interact with them seamlessly, in an easy, integrated fashion with very little friction across channels.
As customer expectation continue to evolve – accelerated by the amplifying forces of interconnectivity and technology – markets are becoming increasingly fragmented with demand for greater product variety, more price points, and numerous purchasing and distribution channels.
Companies should be able to adapt to these increasingly disparate demands quickly and at scale. Staying close to the customer experience across an increasingly diverse customer base changing over time is no longer a matter of choice. It is a business imperative and a matter of corporate survival.
The Age of the Customer now calls for companies to be a customer-centric company. Successful ones have discovered that building a customer-centric company depends, first and foremost, on building a Customer-centric Culture.
This framework focuses on the building a Customer-centric Culture utilizing the Corporate Culture Framework. The Corporate Culture Framework is anchored on 4 Primary Cultural Attributes and 4 Secondary Cultural Attributes.
The 4 primary Cultural Attributes are critical in building a Customer-centric Culture.
1. Collective Focus
2. External Orientation
3. Change and Innovation
4. Shared Beliefs
Customer-centric organizations also project 4 secondary Cultural Attributes.
1. Risk and Governance
2. Courage
3. Commitment
4. Inclusion
Companies with a Customer-centric Culture can drive superior financial results and a rich source of competitive advantage.
This deck also includes slide templates for you to use in your own business presentations.
Got a question about the product? Email us at flevypro@flevy.com.
More Information:
https://flevy.com/browse/flevypro/business-transformation-success-factors-5561
Business Transformations have become a necessity in the fast-changing technological and competitive business environment. Transformation is characterized by significant and risk-laden restart of a company, with the objective of accomplishing a profound improvement in performance and changing its future course.
Undertaking such arduous effort requires approaching the task in a structured way. Research shows that quite a few of such undertakings are based on anecdotal beliefs instead of being based on empirical data.
This presentation provides a detailed overview of the 5 Factors Critical for achieving the desired results from Business Transformation, based on empirical evidence. These 5 factors are:
1. Cost Management
2. Revenue Growth
3. Long-term Strategy and R&D Investment
4. New, External Leadership
5. Holistic Transformation Programs
Other topics discussed in the presentation include the rationale for Business Transformation, its effects, phases, and the trends that trigger Business Transformation.
The slide deck also includes some slide templates for you to use in your own business presentations.
More Information:
https://flevy.com/browse/flevypro/employee-engagement-measurement-and-improvement-5321
Employee Engagement has emerged as one of the significant pillars on which the Competitive Advantage, Productivity, and Growth of an organization rests. Measuring Employee Engagement is vital in shaping Employee Engagement Strategies that help propel the organization towards growth.
This presentation provides a detailed overview of the Employee Engagement Scorecard, a framework that is quite effective in measuring the existing levels of Employee Engagement and devising strategies based on the individuals’ requirements. The Employee Engagement Scorecard encompasses 5 dimensions or guiding principles:
1. Enhance Employee Satisfaction
2. Promote Employee Identification
3. Enhance Employee Commitment
4. Ensure Employee Loyalty
5. Manage Employee Performance
The slide deck also includes some slide templates for you to use in your own business presentations.
More Information:
https://flevy.com/browse/flevypro/digital-transformation-workforce-digitization-3969
The approaching Age of Automation, together with the impending penetration of digital technology into the labor force, threatens to destabilize crucial aspects of how employees work by. It undermines the stability companies depend on to be agile.
Executives can re-solidify their companies even while making the most of the coming Transformation. There is just a need for executives to adjust their leadership behavior, embrace Digital Workforce Platforms, and deepen their engagement with digitally enabled workers.
This framework provides a good understanding of Workforce Digitization, the Workforce Platforms, and its 4 core benefits (listed below).
1. Collaboration
2. Retention
3. Succession Planning
4. Decision Making
The use of Workforce Platforms can provide companies greater chance to succeed in making markets for talented workers inside their organizations.
This deck also includes slide templates for you to use in your own business presentations.
More Information:
https://flevy.com/browse/flevypro/strategic-human-resources-5310
Today's information-based, knowledge intensive, and service-driven economy has forced organizations to make substantial changes to the way they do business. With talented Human Capital now becoming the key strategic resource, the locus of the battle front has shifted. Managers not only have to fight for product markets and technical expertise but also for the hearts and minds of the most talented people in the market.
This presentation discusses the 3 core processes that Human Resources (HR) must adopt to evolve into the strategic HR function that has become the new realm in this age of disruption:
1. Building
2. Linking
3. Bonding
Other topics discussed in the slide deck include the changing perspective and responsibility of top management amidst rapid Business and Digital Transformation; and the shifting role of HR from being an auxiliary function to that of a driver.
The slide deck also includes some slide templates for you to use in your own business presentations.
[Whitepaper] 8 Key Steps of Data Integration: Restructuring Redeployment Asse...Flevy.com Best Practices
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https://flevy.com/browse/flevypro/restructuring-redeployment-assessment-management-5439
More Information:
https://flevy.com/browse/flevypro/restructuring-redeployment-assessment-management-5439
Restructuring becomes essential at some stage in the lifecycle of any organization. In order to emerge triumphant through this tumultuous challenge, it is necessary that the focus remains on the challenges impeding the organization, Strategy Development to tackle the challenges, and prioritizing Strategic Initiatives to deliver radical results that lead the organization to Operational Excellence.
Redeployment is the most significant phase in the Restructuring process. Within Redeployment, the Assessment phase is critical as the revitalization of the whole organization is dependent on correct Assessments and right placement of employees based on those Assessments.
Proper Redeployment Assessment Management is of utmost importance in Restructuring, and it should follow a structured approach, which means managing 5 core areas:
Manage Assessment Team
Manage Anxiety Level of Candidates
Manage Amount of “Deviant Behavior” in the Assessments
Manage Level of Duplicity, Wild Guessing, and Other Forms of Distortion
Manage Amount of Feedback and Its Timing after the Event
Managing 5 core areas ensures smooth implementation of the Redeployment Assessment process, which is a major milestone of the Restructuring project.
The Redeployment Assessment process has to be detailed, accurate, and prompt. Due Diligence in documenting the process, verifying particulars, and balance between Rapidity and Accurateness is essential because:
Organizational requirement to concentrate on post-restructuring environment is intense.
Employees’ urge to swiftly find out about their future is deep-seated.
Objections by employee stakeholders, as a consequence of large-scale retrenchment is high.
Probability of legal recourse by employees is also distinct.
Future Employee Engagement is dependent on fair Assessment and correct placements.
More Information:
https://flevy.com/browse/flevypro/strategy-classics-value-disciplines-model-5138
According to Treacy and Wiersema, organizations need to make tough strategic choices in order to become market leaders. Market leaders choose to excel in delivering extraordinarily levels of one particular value to their customers. This way they can remain focused and become the absolute best in a certain value proposition.
Gaining market and Operational Excellence requires that the company's entire Operating Model be adapted in a way this it is aligned with the chosen Value Discipline. A Value Discipline is a unique value that organizations can deliver to a chosen market. The Value Discipline Principle is in line with Porter's Generic Strategies, where Michael Porter describes how companies gain Competitive Advantage by either focusing on low cost, differentiation, or a niche market.
This presentation discusses the Value Disciplines Model and the 3 Value Disciplines organizations must choose from.
1. Operational Excellence
2. Product Leadership
3. Customer Intimacy
If your company has not reached yet any of the Value Disciplines, don't wait longer.
[Whitepaper] The Definitive Guide to Strategic Planning: Here’s What You Need...Flevy.com Best Practices
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https://flevy.com/browse/flevypro/best-practices-in-strategic-planning-2738
For many organizations, this is the time of the year is when Leadership will conduct the annual Strategic Planning process and plan the near-, mid- and long-term strategies.
This article breaks the full Strategic Planning and Execution processes into 3 sections:
Strategic Planning
Strategy Development
Strategy Execution
For each section, we will highlight important concepts core to the topic, as well as direct you to important resources for further understanding.
1. Strategic Planning
Per Wikipedia, we can define Strategic Planning as:
Strategic Planning is an organization’s process of defining its strategy, or direction, and making decisions on allocating its resources to pursue this strategy. It may also extend to control mechanisms for guiding the implementation of the strategy. Strategic Planning became prominent in corporations during the 1960s and remains an important aspect of strategic management. It is executed by strategic planners or strategists, who involve many parties and research sources in their analysis of the organization and its relationship to the environment in which it competes.
Strategic Planning is a crucial process, but often poorly executed, leading to poor translation from Strategy to Execution.
In most organizations, executives complain that their Strategic Planning is overly bureaucratic, insufficiently insightful, and doesn’t accommodate today’s rapidly changing, digital markets. To combat these issues, there are a few best practices we should follow:
Explore Strategy across 3 time horizons.
Encourage productive and stimulating Strategic Dialogue.
Engage a broad, decentralized group of stakeholders.
Let’s dive a little deeper into each of these best practices.
Explore
The 3 time horizons we want to explore can be defined as short term (1-year timeframe), medium term (3–5 years timeframe), and long term (5+ years). Each horizon is uniquely considered and has different objectives.
[Whitepaper] The Definitive Introduction to Strategy Development and Strategy...Flevy.com Best Practices
More Information:
https://flevy.com/browse/flevypro/strategy-classics-porters-five-forces-4051
More Information:
https://flevy.com/browse/flevypro/strategy-classics-porters-five-forces-4051
[Whitepaper] The “Theory of Constraints:” What’s Limiting Your Organization?Flevy.com Best Practices
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https://flevy.com/browse/flevypro/theory-of-constraints-1883
The Theory of Constraints (TOC) is a methodology for identifying the most important limiting factor — i.e. constraint — and systematically improving it. It was developed by Dr. Eliyahu Goldratt, introduced in 1984 book, The Goal.
TOC differs from traditional management views, in that traditional methods seek to make improvements throughout the organization. They divide the organization into smaller, more manageable pieces. The objective, thus, is to maximize the performance of each part, resulting in global improvement.
On the other hand, TOC takes a more focused approach. Instead of improving everywhere, the TOC approach seeks only to improve the few variables (or constraints) that have the largest impact on the organization’s performance. By trying to improve everything everywhere, the risk is that nothing will be improved that really counts. TOC follows the adage “a chain is no stronger than its weakest link.” An interesting phenomenon about chains is that strengthening any link except the weakest one does not improve the strength of the whole chain. Strengthening the weakest link produces an immediate increase in the strength of the whole chain, but only up to the level of the next weakest link.
There are 3 types of constraints that exist in an organization:
Capacity Constraint. This constraint occurs when a resource which cannot provide timely capacity as demanded by the system.
Market Constraint. This is when the amount of customers orders is not sufficient to sustain the required growth of the system.
Time Constraint. This occurs when the response time of the system to the requirement of the market is too long to the extent that it jeopardizes the system’s ability to meet its current commitment to its customers as well as the ability of winning new business.
More Information:
https://flevy.com/browse/flevypro/supply-chain-cost-reduction-transportation-5482
Companies looking to improve efficiency and reduce costs can gain significant ground in the Supply Chain Management function by incorporating Lean Management and Six Sigma techniques.
Reason this area has gone under the radar is that companies do not consider Supply Chain to be their core competency.
Not only Warehousing but Transportation also has almost the same potential in terms of opportunities for Cost Reduction and Process Improvement. The approach to Transportation Costs Reduction, though, is different to that of Supply Chain Cost Reduction in Warehousing. This is in part due to the complexity in Transportation Costs, as the costs come from numerous widely distributed individual operations every year.
The approach to Supply Chain Cost Reduction in Transportation encompasses 2 phases:
Understand the Baseline
Identify and Implement Opportunities
[Whitepaper] A Great Leadership Experience: Dr. Rachid Yazami, Inventor of th...Flevy.com Best Practices
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https://flevy.com/browse/flevypro/leadership-competency-model-3661
Leadership has become a usual term often misunderstood by many people even those holding the status of a leader. There is no doubt that everyone can be a leader, but not everyone can be a genius leader. Leadership is far limited to prestige, a high status, or to financial abundance; it is neither about authority nor power. Leadership starts when you go beyond the self to serve and empower others.
This article is not for a purpose to redefine leadership with its different aspects, but it is simply about a great example of leadership that mirrors outstanding performance and remarkable human qualities. Dr. Rachid Yazami is an eminent scientist and best known for his research on lithium ion batteries. This technology is used by billions of people worldwide for their cell phones, cameras, tablets, laptops, power tools, and many other devices. Dr. Yazami started his career from scratch to build an empire based on the battery technology. My main interest is not to make a compilation of his achievements and honors, but to tap into his personality traits and characteristics; to discuss the main qualities that enabled him to succeed as a scientist, a researcher, and a leader of his field. My purpose is to understand also the sources of his inspirations and the secret behind his motivations and limitless resilience. His unique path is a textbook of insightful lessons that I aim to summarize and share with you based on a set of interviews with him.
[Whitepaper] Finding It Hard to Manage Conflict at the Workplace? Use the Tho...Flevy.com Best Practices
More Information:
https://flevy.com/browse/flevypro/thomas-kilmann-conflict-mode-instrument-tki-3722
A major reason for employees leaving their workplaces is conflict with their bosses. To succeed in today’s fiercely competitive market, organizations need to invest in developing their leadership, such that they further develop their teams by training them on the desired competencies and create a sense of engagement in them.
A big challenge for leaders is getting their employees to believe in the organizational vision. No two personalities have the same viewpoints and aspirations, thus conflict is bound to occur between team members while they interact.
The Thomas-Kilmann Conflict Mode Instrument (TKI), developed by Dr. Ralph H. Kilmann and Dr. Kenneth W. Thomas, is an easy-to-use, online assessment tool to Conflict Management. Human Resources (HR) and Organizational Design (OD) consultants utilize the TKI tool as a mechanism to initiate discussions on differing topics and facilitate in mediation by learning how conflict-handling modes affect personal, group, and organizational dynamics.
Each of us has a predominant conflict style that we use in a particular situation. The Thomas-Kilmann Conflict Mode Instrument provides a basis to measure a person’s behavior in conflict situations, where individuals appear to be unable to get along. The individuals’ behavior in conflict situations encompasses 2 broad dimensions:
Assertiveness
Cooperativeness
These behavior dimensions define 5 predominant conflict handling styles (or modes) that we use while responding to conflict situations:
Competing
Accommodating
Avoiding
Collaborating
Compromising
Got a question about this presentation? Email us at support@flevy.com.
[Whitepaper] Key Account Management: Handling Large Global Accounts the Right...Flevy.com Best Practices
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https://flevy.com/browse/flevypro/key-account-management-kam-large-global-accounts-3765
Large accounts make up a significant portion of business for most B2B companies. Therefore, losing an important customer can have detrimental effects on the organization. The significance of key accounts is urging top B2B companies to revisit their key account management approaches. Additionally, the increasing level of sophistication of the purchase process being adopted — such as, centralized procurement, competitive bidding and auctions, and laborious negotiations — by large buyers is a crucial element for B2B companies to consider to win large accounts.
Studies have shown that large buyers suggest price, product features, and reliability as the most important factors in their purchasing decisions, even more so than sales and service experience. However, detailed analysis of data into the actual purchasing decisions by buyers reveal that suppliers’ service and support capabilities mean a lot to large purchasers — in fact, almost as equal in importance as price. Large buyers often involve senior team members in procurement, which necessitates the need for inclusion of people possessing high-quality management and sales skills while serving key accounts.
With more intensifying sophistication of the procurement process at large businesses in future, the buyers will keep trying to cut costs and gain significant advantage while negotiating with procurement. The suppliers, in turn, can create a win-win situation by providing first-rate key account support and service.
Leading suppliers utilize the 4 drivers of growth to develop best-in-class key account management practices and increase their large contract win ratios. These drivers are actually the 4 imperatives that forerunners undertake to fuel their growth:
Quantified Value Proposition (QVP)
Value-based Selling
Coordinated Account Management
Negotiation Preparation
Got a question about this presentation? Email us at support@flevy.com.
[Whitepaper] Nudge Theory: An Effective Way to Transform Negative BehaviorsFlevy.com Best Practices
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https://flevy.com/browse/flevypro/nudge-theory-key-challenges-3895
Changing the behaviors of people is the foremost issue with every transformation initiative.
Nudge theory is a novel Change Management model that underscores the importance of understanding the way people think, act, and decide. The model assists in encouraging human imagination and decision making, and transforming negative behaviors and influences on people. The approach helps understand and change human behavior, by analyzing, improving, designing, and offering free choices for people, so that their decisions are more likely to produce helpful outcomes for the others and society in general.
Nudge theory helps reform existing (often extremely unhealthy) choices and influences on people. The theory is quite effective in curtailing resistance and conflict resulting from using autocratic ways to change human behavior. The model promotes indirect encouragement and enablement — by designing choices which encourage positive helpful decisions — and avoids direct enforcement. For instance, playing a ‘room-tidying’ game with a child rather than instructing her/him to tidy the room; improving the availability and visibility of litter bins rather than erecting signs with a warning of fines.
Organizations are increasingly using behavioral economics to optimize their employee and client behavior and well-being. Nudge units or behavioral science teams are being set up in the public and corporate sectors to influence people to address pressing issues. For instance, to increase customer retention by changing the language of support center staff to motivate customers to consider long-term benefits of a product; or to make employees to follow safety procedures by placing posters of watching eyes to remind them of the criticality of the measure.
An effective Nudge initiative necessitates much more than deploying a few experts in heuristics and statistics. The senior leadership should lay out a conducive environment for successful behavioral transformation. This entails assisting the Nudge unit to focus, place it appropriately, create awareness, train and de-bias people, implement effective rewards, and follow high ethical standards.
The leadership needs to think about and prepare to tackle 6 key challenges Nudge units face when implementing effective behavioral transformation initiatives:
What should be the focus of the Nudge unit?
Should the Nudge unit be placed at the headquarters or at the business unit level?
Which resources be made part of the Nudge unit?
What are the critical success factors to consider for the unit?
How to communicate the results and early wins?
What should be done to tackle skepticism and resistance to change?
Got a question about this presentation? Email us at support@flevy.com.
[Whitepaper] Business Model Innovation: Creation of Scalable Business Models ...Flevy.com Best Practices
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https://flevy.com/browse/flevypro/business-model-innovation-bmi-scalable-business-models-5182
Scalability is described as possible meaningful changes in magnitude or capacity. In business terms, it’s the capability of a system to enhance productivity upon resource augmentation. Scalability provides an organization the capabilities to develop compelling value propositions — that are hard to imitate by the rivals — and achieve profitable growth even in the wake of external threats, cut-throat competition, stringent laws, or financial downturns.
Today’s challenging business ecosystems and economic outlook demand from the enterprises to develop novel and Scalable Business Models that are able to leverage positive returns on investments. To accomplish this, leaders need to identify and eradicate any capacity issues, enhance collaboration with existing partners, build new partnerships, or develop platforms to work with their opponents.
Executives should invest in scaling options only when they are sure to boost returns. They have to be quick to exit a business when returns on investment to scale backfire.
5 Patterns of Business Model Scalability
Benchmarking a number of successful organizations reveals that their Business Models were flexible enough to sustain internal and external pressures. Business Model Scalability hinges on aligning the strategic partners and Value Propositions to serve the customers.
To drive Business Model Innovation (BMI), leading organizations consistently display 5 critical patterns of Business Model Scalability:
Operate with multiple distribution channels
Eliminate typical capacity limitations
Outsource capital investments to partners
Allow customers and partners assume multiple roles in the business
Create platform models
Got a question about this presentation? Email us at support@flevy.com.
[Whitepaper] Shareholder Value Traps: How to Evade Them and Focus on Value Cr...Flevy.com Best Practices
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https://flevy.com/browse/flevypro/shareholder-value-traps-5239
Changing industry ecosystems and competition today demand from the organizations to undergo strategic shifts. The purpose of a company is undergoing Business Transformation from serving the interest of shareholders to serving all stakeholders that influence the organization.
Shareholders are often considered the only stakeholders that invest in a business. Senior management needs to be cognizant of the importance of shareholders as well other stakeholders who create value for the organization. They should work on building a collaborative Organizational Culture and paying heed to the welfare of all those groups that play a role in organizational growth.
This warrants a thorough evaluation of all stakeholders, their long-term interests, and Value Creation — or Value Destruction — potential for the organization. But first, this calls for finding answers to the following key questions:
Who creates the most value for the organization?
Who among the stakeholders typically secure the best deals from the organization?
Who is the victim of having the worst deals from the organization?
Who among the stakeholders is potentially untrustworthy?
Are there any intermediaries or stakeholders fulfilling their personal agendas?
Answering these questions is critical for the executives, otherwise they may risk falling into Shareholder Value Traps. Recognizing and understanding stakeholder value traps while the managing stakeholders’ various interests helps executives achieve shared and individual long-term goals. These 5 common traps prevent stakeholders’ interests to get integrated with the interests of the organization and destroy the value of a company if overlooked:
Ignoring cash-flow driving stakeholders while distributing cash
Miscalculating reaction from stakeholders
Supporting under-performing units
Conceding to willful vulture capitalists
Misjudging intermediaries role in transactions
Got a question about this presentation? Email us at support@flevy.com.
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.AnnySerafinaLove
This letter, written by Kellen Harkins, Course Director at Full Sail University, commends Anny Love's exemplary performance in the Video Sharing Platforms class. It highlights her dedication, willingness to challenge herself, and exceptional skills in production, editing, and marketing across various video platforms like YouTube, TikTok, and Instagram.
Taurus Zodiac Sign: Unveiling the Traits, Dates, and Horoscope Insights of th...my Pandit
Dive into the steadfast world of the Taurus Zodiac Sign. Discover the grounded, stable, and logical nature of Taurus individuals, and explore their key personality traits, important dates, and horoscope insights. Learn how the determination and patience of the Taurus sign make them the rock-steady achievers and anchors of the zodiac.
Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challengesHolger Mueller
Holger Mueller of Constellation Research shares his key takeaways from SAP's Sapphire confernece, held in Orlando, June 3rd till 5th 2024, in the Orange Convention Center.
buy old yahoo accounts buy yahoo accountsSusan Laney
As a business owner, I understand the importance of having a strong online presence and leveraging various digital platforms to reach and engage with your target audience. One often overlooked yet highly valuable asset in this regard is the humble Yahoo account. While many may perceive Yahoo as a relic of the past, the truth is that these accounts still hold immense potential for businesses of all sizes.
Zodiac Signs and Food Preferences_ What Your Sign Says About Your Tastemy Pandit
Know what your zodiac sign says about your taste in food! Explore how the 12 zodiac signs influence your culinary preferences with insights from MyPandit. Dive into astrology and flavors!
Understanding User Needs and Satisfying ThemAggregage
https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.
Industry expert Scott Sehlhorst will:
• Introduce a taxonomy for user goals with real world examples
• Present the Onion Diagram, a tool for contextualizing task-level goals
• Illustrate how customer journey maps capture activity-level and task-level goals
• Demonstrate the best approach to selection and prioritization of user-goals to address
• Highlight the crucial benchmarks, observable changes, in ensuring fulfillment of customer needs
LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
We will dig deeper into:
1. How to capture video testimonials that convert from your audience 🎥
2. How to leverage your testimonials to boost your sales 💲
3. How you can capture more CRM data to understand your audience better through video testimonials. 📊
Recruiting in the Digital Age: A Social Media MasterclassLuanWise
In this masterclass, presented at the Global HR Summit on 5th June 2024, Luan Wise explored the essential features of social media platforms that support talent acquisition, including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok.
How MJ Global Leads the Packaging Industry.pdfMJ Global
MJ Global's success in staying ahead of the curve in the packaging industry is a testament to its dedication to innovation, sustainability, and customer-centricity. By embracing technological advancements, leading in eco-friendly solutions, collaborating with industry leaders, and adapting to evolving consumer preferences, MJ Global continues to set new standards in the packaging sector.
Company Valuation webinar series - Tuesday, 4 June 2024FelixPerez547899
This session provided an update as to the latest valuation data in the UK and then delved into a discussion on the upcoming election and the impacts on valuation. We finished, as always with a Q&A
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
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Every industrial revolution has created a new set of categories and a new set of players.
Multiple new technologies have emerged, but Samsara and C3.ai are only two companies which have gone public so far.
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Effective Leadership Behavior
1. This is an exclusive document to the FlevyPro community - http://flevy.com/pro
Framework Primer
Effective Leadership
Behavior
Presentation created by
Effective Problem
Solving
Results-oriented
Focus
Support of Others
Pursuit of Different
Perspectives
1 2
34
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Contents
Overview
Leadership Study
Effective Leadership Behavior
Changing Leadership Behavior
Templates
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The Effective Leadership Behavior Model provides the fundamental
framework for constructive, high-performing behaviors in organizations
Presentation Overview
Leadership drives performance. CEOs are increasing investment in Leadership development.
But, what constitutes effective Leadership Behavior?
New research suggests that the secret to developing effective leaders is to encourage 4 Types
of Effective Leadership Behaviors. These 4 traits are:
These 4 behaviors explain 89% of the variance between strong and weak organizations in terms
of Leadership Effectiveness.
This presentation also gives us the essential understanding of Effective Leadership
Perspectives. Additional topics discussed include the top kinds of Leadership Behavior, the
Situational-Leadership Staircase, Leadership Skillsets, among others.
This deck also includes slide templates for you to use in your own business presentations.
Gaining a good perspective of Effective Leadership Behaviors will provide companies
the artilleries to sustainably overcome global business volatility.
1 Effective Problem Solving
2 Results-oriented Focus
3 Pursuit of Different Perspectives
4 Support of Others
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Contents
Overview
Leadership Study
Effective Leadership Behavior
Changing Leadership Behavior
Templates
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A Leadership Study is a more aesthetically informed approach
of improving Leadership
The more we study Leadership, the more we realize that we have to and want to learn.
Leadership Study – Overview
Leadership is seen as the single most important human capital issue organizations face.
Source: Decoding Leadership, McKinsey, 2015
A recent research showed that a small subset of
Leadership skills closely correlates with
Leadership success.
• A list of 20 distinct Leadership traits was first
developed.
• A survey of 189,000 people in 81 diverse
organizations around the world was then
conducted to assess how frequent certain
kinds of Leadership Behavior were applied in
organizations.
• The sample is then divided into organizations
whose Leadership performance was strong
and those that were weak.
A big unresolved issue is what sort of
Leadership Behavior should organizations
encourage.
Questions that arise include:
• Is Leadership so contextual that it defies
standard definition or development
approaches?
• Should companies concentrate on priorities
such as role modeling, making decisions,
defining visions, and shaping leaders who are
good at adapting?
• Should companies stress the virtues of
enthusiastic communication?
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Gaining better understanding of Leadership promotes better Leadership
in practice
High performing companies have established organizational systems that promote
effective Leadership Behaviors.
Leadership Study – Results
Leaders in organizations with high quality Leaderships display 4 of the 20 possible Types of Leadership Behavior.
Source: Decoding Leadership, McKinsey, 2015
TOP KINDS OF LEADERSHIP BEHAVIOR
1 Be supportive
Champion desired
change
2
Clarify objectives,
rewards, and
consequences
3
Communicate
prolifically and
enthusiastically
4
Develop others5
6 Develop and
share a collective
mission
Differentiate
among followers
7
Facilitate group
collaboration
8
Foster mutual
respect
9
Give praise10
11 Keep group
organized and on
task
Make quality
decisions
12
Motivate and bring
out best in others
13
Offer a critical
perspective
14
Operate with
strong results
orientation
15
Recover positively
from failures
16
Remain composed
and confident in
uncertainty
17
Role model
organizational
values
18
Seek different
perspectives
19
Solve problems
effectively
20
These 4
Leadership
Behaviors
explain 89%
of the variance
between strong
and weak
organizations
in terms of
Leadership
Effectiveness.
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Contents
Overview
Leadership Study
Effective Leadership Behavior
Changing Leadership Behavior
Templates
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Prioritizing the 4 Types of Effective Leadership Behavior is a good starting
point for companies developing future leaders
Effective Leadership Behavior
Effective Leadership often requires companies to switch between styles.
Leaders in organizations with high quality Leadership teams display 4 Types of Effective Leadership
Behavior.
Source: Decoding Leadership, McKinsey, 2015
The 4 Effective
Leadership
Behavior does not
refute the centuries
old debate about
what distinguishes
great leaders.
Experience shows
that different
business situations
often require
different styles
of Leadership.
The research
points to a kind
of core Leadership
Behavior that will
be relevant to
companies today.
Effective Problem
Solving
Results-oriented Focus
Support of Others
Pursuit of Different
Perspectives
1 2
34
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Effective Leadership starts with the ability to solve problems effectively
and focus on results
Effective Leadership Behavior – Details (1 of 2)
Effective Leadership Behavior is having the essential skills to enable our company
to successfully achieve our goals.
SKILLSETS
• Gather, analyze and consider information effectively.
• Have strong results orientation.
• Emphasize the importance of efficiency and productivity.
• Prioritize the highest value work.
Effective Problem
Solving
Results-oriented
Focus
LEADERSHIP BEHAVIOR DESCRIPTION
• Problem solving is the
process that precedes
decision making.
• It is deceptively
difficult to get right yet
it is a key input to
decision making.
• Leadership is not only
about developing and
communicating a
vision and setting
objectives.
• It is also about
following through to
achieve results.
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Effective Leaders have a broad perspective and support others
Effective Leadership Behavior – Details (2 of 2)
Having the right effective Leadership Behavior lays the groundwork for sustained growth.
SKILLSETS
• Monitor trends affecting organization.
• Grasp changes in the environment.
• Encourage employees to contribute ideas that could
improve performance.
• Can accurately differentiate between important and
unimportant issues.
• Give appropriate weight to stakeholder concerns.
• Show authenticity and a sincere interest in those around
them.
• Build trust, inspire, and help colleagues to overcome
challenges.
• Intervene in group work to promote organizational efficiency.
• Allay unwarranted fears about external threats.
• Prevent the energy of employees from dissipating into
internal conflict.
Pursuit of Different
Perspectives
Support of Others
LEADERSHIP BEHAVIOR DESCRIPTION
• An organizational
dimension where
decisions are based
on sound analysis.
• Avoids many biases
to which decisions
are prone.
• Leaders who are
supportive understand
and sense how other
people feel.The content on this page has been partially hidden.
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Contents
Overview
Leadership Study
Effective Leadership Behavior
Changing Leadership Behavior
Templates
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We’ve established what ideal Leadership Behavior looks like—the next
step is to improve our Leadership Behavior to that higher performing state
Changing Leadership Behavior – Overview
This research led to the development of the Situational-Leadership Staircase—a maturity
model for changing Leadership Behavior.
A survey was conducted to explore the effectiveness of different kinds of Leadership behavior at
companies in different states of Organizational Health.
PURPOSE
To identify behaviors that
matches Organizational
Health with perceived
effectiveness and to isolate
those behaviors that were
most effective in different
situations.
375,000 people from 165
organizations across
multiple industries and
geographies.
SAMPLE SIZE
Two core elements were analyzed.
1 First quartile: Organizational
Health
Leadership behaviors that
are always present and those
that are more or less
prevalent in each quartile
were identified.
2 Second quartile: Leadership
Effectiveness
Behaviors that are perceived
to be most effective were
identified.
RESULT
The analysis showed the
development of a
Leadership Staircase—
a pyramid of behavior
analogous to Maslow’s
hierarchy of needs.
Source: Leadership in Context, McKinsey, 2016
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You can improve the current Leadership Behavior situation of your
organization by using the Situational-Leadership Staircase
Changing Leadership Behavior – Situational Leadership Staircase
For a more in-depth discussion on the Situation-Leadership Staircase, refer to this
framework: https://flevy.com/browse/flevypro/situational-leadership-staircase-3406
Motivate and bring out the best in
others
Model organizational values
Keep group on
task
Be fast and
agile
Employ strong
results
orientation
Clarify
objectives and
consequences
Seek different
perspectives
Solve problems effectively
Focus positively on recovery
from failures
Make fact-based decisions
Baseline
(essential in any
situation)
Facilitate group
collaboration
effectively
Demonstrate concern
for people
Champion desired
change
Offer a critical
perspective
To 1st
quartile from
2nd
To 2nd
quartile from
3rd
To 3rd
quartile from
4th
Third Quartile
transition
Second Quartile transition
Top Quartile transition
Leadership Behavior (Situational)
Situational-Leadership Staircase is a pyramid of behavior analogous to Maslow’s hierarchy of needs.
Some behaviors are always essential.
Additional behavior become apparent as Organizational Health improves.
Some behaviors are differentiators that can lift the Organizational Health of a company.
Transition
points in organi-
zational health
Source: Leadership in Context, McKinsey, 2016
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The first step is to establish the Baseline Behavior
Changing Leadership Behavior – Baseline Behavior
Reaching the top quartile requires a steady climb of preparation and growth—top quartile
leaders are the motivators and models of organizational values.
A set of behaviors are essential for companies at every level. This is called the baseline behavior. Baseline
behavior in and of itself will not determine the difference between mediocre and leading practice behavior.
The following practices are appropriate no matter what the company’s
state of leadership behavior is.
Effectiveness at facilitating group collaboration
Demonstrating concern for people
Championing desired change
Offering critical perspectives
The absence of such fundamentals of healthy interpersonal interaction invites
disorder. Shoring up these behaviors can serve to keep organizations from
sliding backward into organizational trouble.
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Contents
Overview
Leadership Study
Effective Leadership Behavior
Changing Leadership Behavior
Templates
The content on this page has been partially hidden.
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Insert headline
Insert bumper.
Top 20 Kinds of Leadership Behavior – TEMPLATE
Source: Decoding Leadership, McKinsey, 2015
TOP KINDS OF LEADERSHIP BEHAVIOR
1 Be supportive
Champion desired
change
2
Clarify objectives,
rewards, and
consequences
3
Communicate
prolifically and
enthusiastically
4
Develop others5
6 Develop and
share a collective
mission
Differentiate
among followers
7
Facilitate group
collaboration
8
Foster mutual
respect
9
Give praise10
11 Keep group
organized and on
task
Make quality
decisions
12
Motivate and bring
out best in others
13
Offer a critical
perspective
14
Operate with
strong results
orientation
15
Recover positively
from failures
16
Remain composed
and confident in
uncertainty
17
Role model
organizational
values
18
Seek different
perspectives
19
Solve problems
effectively
20
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Insert headline
Effective Leadership Behavior – TEMPLATE
Insert bumper.
Source: Decoding Leadership, McKinsey, 2015
Effective Problem
Solving
Results-oriented Focus
Support of Others
Pursuit of Different
Perspectives
1 2
34
The content on this page has been partially hidden.
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18. 18This document is an exclusive document available to FlevyPro members - http://flevy.com/pro
Insert headline
Effective Leadership Behavior – TEMPLATE ALTERNATE
Insert bumper.
Source: Decoding Leadership, McKinsey, 2015
Effective
Problem
Solving
Results-
oriented
Focus
Pursuit of
Different
Perspec-
tives
Support of
Others
1
3
24
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filler text, filler text, filler text.
• Insert filler text, filler text,
filler text, filler text, filler text.
• Insert filler text, filler text,
filler text, filler text, filler text.
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Insert headline
Effective Leadership Behavior – TEMPLATE ALTERNATE
Insert bumper.
Source: Decoding Leadership, McKinsey, 2015
Effective
Problem
Solving
Results-
oriented
Focus
Support
of Others
Pursuit
of Different
Perspectives
1 2
4 3
• Insert filler text, filler text,
filler text, filler text, filler text.
• Insert filler text, filler text,
filler text, filler text, filler text.
• Insert filler text, filler text,
filler text, filler text, filler text.
The content on this page has been partially hidden.
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Insert headline
Situational-Leadership Staircase – TEMPLATE
Insert bumper.
Source: Leadership in Context, McKinsey, 2016
Motivate and bring out the
best in others
Model organizational values
Keep group
on task
Be fast and
agile
Employ
strong results
orientation
Clarify
objectives and
consequences
Seek different
perspectives
Solve problems effectively
Focus positively on recovery
from failures
Make fact-based decisions
Baseline
(essential in any
situation)
Facilitate group
collaboration
effectively
Demonstrate
concern for people
Champion desired
change
Offer a critical
perspective Transition points
in organizational
health
To 1st
quartile from
2nd
To 2nd
quartile from
3rd
To 3rd
quartile from
4th
Third
Quartile
transition
Second Quartile
transition
Top Quartile transition
LEADERSHIP BEHAVIOR (SITUATIONAL)
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Download 100s of similar frameworks from the
FlevyPro Library:
https://flevy.com/pro/library/frameworks
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Need more frameworks? Download our Complete Business Frameworks
Reference Guide, a 350+ slide compilation of 50+ frameworks, on Flevy
The Complete Business Frameworks Reference
Guide is a best selling document on Flevy. It is 350+
slides--covering 50+ common management consulting
frameworks and methodologies. A summary is
provided for each business framework.
The frameworks in this deck span across Corporate
Strategy, Sales, Marketing, Operations, Organization,
Change Management, and Finance.
This reference guide is great for those who need a
refresher on common frameworks, as well as be
introduced and learn new useful frameworks.
You can find this document here:
http://flevy.com/browse/business-document/complete-
consulting-frameworks-toolkit-644
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24. 1
Flevy (www.flevy.com) is the marketplace
for premium documents. These
documents can range from Business
Frameworks to Financial Models to
PowerPoint Templates.
Flevy was founded under the principle that
companies waste a lot of time and money
recreating the same foundational business
documents. Our vision is for Flevy to
become a comprehensive knowledge base
of business documents. All organizations,
from startups to large enterprises, can use
Flevy— whether it's to jumpstart projects, to
find reference or comparison materials, or
just to learn.
Contact Us
Please contact us with any questions you may have
about our company.
• General Inquiries
support@flevy.com
• Media/PR
press@flevy.com
• Billing
billing@flevy.com