This document discusses effective communication for school leaders. It emphasizes the importance of listening skills and two-way communication. Effective communication in schools provides direction by maintaining a consistent vision, creates security by establishing clear guidelines, and empowers staff members through feedback and rewards. School leadership must take responsibility for effective communication in all directions to ensure a shared understanding of goals.

1. Effective
Communication

2. Effective
Communication
0 2
Objective
To be able to communicate
effectively
Target audience
School Leaders

3. Effective Communication
It does involve many elements.
Its more than being a good speaker or
being knowledgeable about a given
subject.

4. Effective Communication
4
Effective communication is as much about
listening as it is about talking. Without
good listening skills. Without good
listening skills, you cannot be an effective
communicator. Listening transforms a
conversation.

5. Process of Communication
0 4
S L I D E T E M P L A T E
step 1
Encode
step 3
Decode
step 2
Mode
M

6. Why is effective Communication
important?
4
• Clarity
• Conciseness
• Consideration
• Concreteness
• Completeness
• Courtsey
• Correctness

7. Whose responsibility is
Communication ?
4
Effective communication should pulse in all
directions of an organization like a heartbeat but
this just doesn’t happen. It is therefore the
responsibility of leadership at all levels.

8. Leaders play three roles as
communicators
4
The three roles are embedded in the three skills
below.
• Active listening
• Interpersonal Engagement
• Intuition and alertness

9. Active Listening
4
Great leaders listen first to understand a situation, key factors and challenges in a
given situation.

10. Interpersonal Engagement
4
Face to face Interaction is considered the best by far
to ensure effective message delivery.

11. Intuition and Alertness
4
Reading body language is a key communication
ability for great leaders.

12. What does Effective
Communication do a school?
4
Provides Direction
• All employees are able to maintain consistency
in vision for every decision that is to be made.
• Constant articulation of the vision is key for all
employees so each one has an idea there the
school is heading to in terms of vision.

13. What does Effective
Communication do to a school?
4
Creates Security
• Creates security by effectively laying down the
boundaries and guidelines of the school.

14. What does Effective
Communication do to a school?
4
Empower staff members
• By creating an effective
reward system and a feedback
forum.

16. Thank you
R A C H E A L K A L E M B E
A D V A N C I N G L E A D E R S
I N T E R N A T I O N A L