Effective communication skills are crucial for personal and professional success, facilitating understanding, collaboration, and conflict resolution. The key components include clarity, listening, feedback, and empathy, while good communication often begins with active listening. The document emphasizes that improving communication can enhance leadership and drive efficiency.

1. BUILDING
EFFECTIVE
COMMUNICATION
SKILLS
By Shivam Tiwari

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• Effective communication skills are essential for success in various areas of life, from
relationships to the workplace.

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Definition and Importance of Effective Communication
Effective communication means sharing information, thoughts, ideas, and feelings with others in a way that's
easy to understand and helps achieve what you want.
1. Fosters Understanding:
2. Builds Relationships:
3. Enhances Collaboration:
4. Aids Decision-Making:
5. Resolves Conflicts:
6. Facilitates Learning:
7. Boosts Leadership:
8. Drives Efficiency:
9. Navigates Diversity:
10.Influences and Persuades:

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Key Components of Effective Communication
Clarity Conciseness Listening
Feedback
Nonverbal
Cues
Empathy
Respect Openness Timing
Medium

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Verbal & Nonverbal Communication

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Tips for Improving Verbal Communication

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Enhancing Nonverbal Communication

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Overcoming Communication Barriers

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Listing and speaking are used a lot….
9%
16%
30%
45%
Writing Reading Speaking Listening

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…. But not taught enough
9%
16%
30%
45%
Writing Reading Speaking Listening

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•Every good communication starts with listening.
• Listening is the accurate perception of what is being communicated.
• People who listen are trusted more than those who grab the talking stick
• Good listeners are perceived as competent and capable of leadership.
LISTENING

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Quotes
"Most people do not listen with the intent to understand; they listen with the intent to reply. “
― Stephen R.
Covey
"Effective communication is 20%what you know and80% how you feel about what you know. “
― Jim Rohn
“When the trust account is high, communication is easy, instant, and effective.”
― Stephen R. Covey
“We are stronger when we listen, and smarter when we share.”
― Rania Al-Abdullah

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