Denise Richards has over 15 years of experience as a quality engineer for defense contractors, including Harris Corporation. She has extensive experience managing quality for multiple defense programs and projects, resolving issues to minimize impacts on quality and schedules. Her responsibilities included auditing, supplier management, configuration management, and software validation. She has certifications in Six Sigma Green Belt and various quality standards.

1. DENISE RICHARDS
(260) 312-3578 Fort Wayne, Indiana 46835 denisetrichards@outlook.com
QUALITY ENGINEER
Project leader with extensive experience supporting defense contractor in all facets of product development from
product design through development, implementation and production. Known for bringing resolution to diverse
issues requiring cross functional cooperation by working well with various functional areas. Resolved quality
issues by working with internal and external customers and suppliers. Certified Six Sigma greenbelt.
 Contract Review  Supplier Support
 Audit Practices  Engineering Change Board
 Material Review Board  Configuration Management
 Customer Liaison  Floor Support
 SQA
PROFESSIONAL EXPERIENCE
HARRIS CORPORATION (formerly ITT Exelis Inc.), Fort Wayne, Indiana 2005 – 2016
Harris provides advanced technology based solutions that solve government and commercial customers’ mission
critical challenges. The company has $8B in annual revenue with 23K employees including 9K engineers and
scientists supporting customers in more than 124 countries.
Senior Quality Engineer – Defense Communications
Developed, directed, performed and managed activities necessary to correct, maintain and improve quality of
product and designs developed and manufactured at Harris. Managed multiple programs and projects at various
stages of development and multiple facilities nationwide running concurrently.
 Supported production floor; resolving quality defects identified during assembly due to internal processes
and supplier issues, while eliminating impact to quality and schedule and improving process used to remove
defective/suspect parts from production to limit the impact to quality and test yield.
 Performed internal and external audits, monitoring adherence to contractual and company quality
requirements.
 Mitigated impact to quality and production schedule when introducing new parts or suppliers to
production/design, as part of design obsolescence team.
 Provided support to engineering and operations to transition new designs from design phase to production
phase, limiting impact to quality and schedule.
 Participated on Configuration/Engineering Change Board as the Quality Approval and Software Quality
Approval signature for multiple programs, reducing need for corrective action engineering changes as well
as improving consistency in drawing notes and requirements across multiple programs.
 Collaborated and participated in transition to become RoHS compliant, which included internal processes
and parts program.
 Performed software validations and presented software and firmware to DCMA for approval by
collaborating with software engineers.
 Interfaced with Design Engineering, Component Engineering, Production Control, Procurement, Program
Management, and Operations, promoting resolution to quality issues.
 Supported quality management on bids to estimate activities and hours needed to perform necessary quality
activities for future projects.

2. DENISE RICHARDS 2 | Page
ADDITIONAL EXPERIENCE
HARRIS CORPORATION (Formerly ITT Exelis Inc.), Fort Wayne, Indiana
Senior Project Quality Engineer / Auditor – ITT Aerospace
Senior Project Quality Engineer for Space Flight
Project Quality Engineer
TEXAS INSTRUMENTS INC., Sherman, Texas
Quality Assurance Engineer
EDUCATION
B.S. in Industrial Technology
Texas A & M University (formerly known as East Texas State), Commerce, Texas
A.S. in Industrial Engineering Technology
Kent State University, New Philadelphia, Ohio
PROFESSIONAL DEVELOPMENT
Six Sigma Green Belt Certification
AS9100
IPC-A-610
IPC-A-620
J-STD-001
IPC-7711/7721
RoHS
Procurement Quality & Engineering (ASQC)
ITT Middle Management Program
ISO 9000
Leadership, Supervisory, & Assertiveness
Juran on Quality Improvement
QFD
Krensky’s Improving Quality and Productivity Using Statistical Analysis
GD&T