Mark San Juan is seeking a job that utilizes his technical expertise in product engineering. He has over 15 years of experience in fields related to power supplies, solar inverters, and IT components. Currently he is a senior product engineer at Delta Electronics Thailand, where he is responsible for product quality assurance through testing and failure analysis. He leads a team and aims to achieve company goals. Previously he held engineering roles at Delta and Emerson focused on repair, root cause analysis, and ensuring high product yields. San Juan has a bachelor's degree in electronics and communications engineering and has attended various technical seminars.
1. JOB OBJECTIVE
To gain employment with a company where my Professional Technical expertise and knowledge can be
used effectively and contribute to the Company’s goal and visions.
WORK EXPERIENCE
DELTA Electronics Thailand Public Company Limited
Manufacturer and provider of Solar Inverters, Power Supplies, IT Components, Video Displays
Technology and Automotive Components on top companies like NOKIA, DELL, FUJITSU, HITACHI, IBM,
CISCO, MOTOROLA, HPQ, SUN MICROSYSTEM, INTEL, LUCENT TECHNOLOGIES, CELESTICA,
GOOGLE, TRUE MOVE, PISE.
Senior Product Engineer, October 2012 to Present
Aside from Product Engineering functions, Quality and Test related functions were added on the job
responsibilities.
• Responsible for the assurance of Good Quality of Power supply and Solar Inverter Products through
proper product testing, accurate product analysis and consistent implementation of corrective and
preventive actions on both New Product Development stage and Mass Production Stage.
• Prepare necessary reports (FA Summary Report, DFx and SPC) for all NPI models.
• Conduct Failure Analysis for Customer returns and complains. Prepare and provide 8D Report to
Customer. Also provide oversea and onsite support if required.
• Responsible for creating and maintaining the Test Programs. Also responsible for the tester program
optimization to improve the product test yield that will contribute to the achievement of Good Quality
Products and Good delivery performance.
• Generate new Test Programs for new models which are unique and require different topologies and
testing methods.
• Lead the Product Engineering team for providing accurate product analysis for the issues encountered
on the production line and coordination of the issues to the concerned groups in order to generate
corrective actions for the closure of the issues.
• Supervise and lead the team in order to achieve the group and company’s KPI and objectives.
Product Engineer, February 2007 to Sept 2012
• Perform repair and rootcause analysis of the manufactured failed PSU (AC/DC, DC/DC Power Supplies)
and Low and High Power Solar Inverters for both Mass Production and New Product Introduction stage.
• Generate Failure Analysis Report for the New Product Models and propose corrective actions for
improvement.
• Perform Cpk Analysis for the New Product models to prevent potential failures during the MP stage.
• Coordinate and follow-up with the concerned groups, both Design and Manufacturing support groups,
the identified problem for corrective actions.
• Work hand in hand with the QA group to ensure the implementation of corrective actions and closure of
the issues.
• Work hand in hand with the Test Engineering group to solve tester related problems and improvements.
• Supervised and train the repair technicians for continues improvements.
369/315 Fortune City, Sukhumvit Km 38
Rd., Tambol Bangpoo, Amphur
Muang, Samutprakan 10280
Mobile no. +66890387776(Thailand)
E-mail:mark.sanjuan@gmail.com
Mark Ocampo San Juan
2. • Ensure high Product Yield through resolving and closure of issues.
Repair Engineer, April 2005 to January 2007
- Technical
• Perform Repair and Root cause analysis on the returned PSU (AC/DC and DC/DC) from customer.
• Coordinate with the concerned groups, Design and Manufacturing groups, for the generation of
corrective actions for the encountered problem and ensure its effectiveness.
• Perform first level component analysis on the failure concerning component issues and coordinate to
supplier, together with the SQE group for the corrective actions.
• Support the test and reprocess activities of the repaired units on ATE machine and perform Test
program debugging if necessary, specifically on ATE functional test and EEPROM test.
• Coordinate with customers for fast resolution of customer related issues.
• Generate improvements to achieve on time Repair Turn-Around Time to satisfy customers.
- Logistics
• Ensure the on-time delivery of the repaired units to Customer.
• Process the RMA on SAP system.
• Monitor the closure of Work Orders on the SAP system.
EMERSON (Astec Power Philippines) Cavite, Philippines
A division of EMERSON NETWORK POWER which manufactures standard and customize Power
Supply Unit for customers, which include companies like INTEL, FUJITSU, AGILENT, KODAK, NORTEL,
CISCO, TEXAS INSTRUMENTS SUN MICROSYSTEM and HP COMPAQ.
Product Engineer, March 2000 – March 2005
• Perform in depth failure analysis on the failed Power Supply Unit to determine the rootcause of the
problem. Use Statistical approach and Problems solving tools like SPC (Statistical Process Control)
and DOE (Design of Experiments) in performing failure analysis.
• Generate solutions and corrective actions for the problem.
• Perform circuit analysis to determine PSU design related problems.
• Work hand-in-hand with the design group regarding circuit design modification as solutions to design
related problems and improvements on PSU performance.
• Coordinate, together with the SQE (Supplier Quality Engineering) group, to supplier/vendor the
encountered problems with supplier/vendor issue.
• Responsible for maintaining high test yield of the assigned product.
• Generate Yield and SPC reports to monitor the performance of the product
• Generate improvements that will maintain the high yield and good performance of the product.
OTHER SKILLS
Solar Inverter Installation. Have knowledge on the installation of Solar Inverter on the field. Also have
knowledge on the on-site failure analysis of the Solar Inverter.
Microsoft Applications : MS Word, MS Excel, MS Power Point, MS Access, MS Outlook
Proficient skills in Microsoft Office applications in making Reports, Presentations, macros for
spreadsheets, etc..
Programming Languages : Visual Basic6, VB.NET, Quick Basic, Turbo C++, Turbo Pascal
Intermediate skills in Visual Basic. Able to create a program using the RS232, PCAN and GPIB (IEEE)
interface to command and communicate with the NI DAQ instruments, Chroma AC Source, DC Source
and Digital Multimeter test equipments. Able to create a program to read and write the EEPROM data
using RS232 and PCAN interface.
Application / Test Programs : HPVEE Program, Chroma 8000 and NHR
Knowledgeable in test program debugging for test process optimization and improvements.
3. Photo/Video Editing Software : Adobe Photoshop, Adobe After Effects, Sony Vegas, Corel Drawer,
Microsoft Photo Editor
Intermediate skills in photo and video editing.
Computer Hardware/Software Skills :
Able to identify and repair Computer hardware problems, software related problems (Installations,
upgrades, etc...).
Problem Solving Tools : SPC, 8D’s, FMEA and Design of Experiments (DOE)
Apply the problem solving tools in determining the cause of the problem.
Measurement Analysis Tools and Equipment.
Knowledgeable and able to use various signal measurement analysis tools like Digital Oscilloscopes
(Agilent, Tektronics, LeCroy,..etc), Power analyzers, Current probes and High voltage probes.
EDUCATIONAL BACKGROUND
BS Electronics and Communications Engineering
Mapua Institute of Technology
Intramuros, Manila Philippines
1994 -1999
EXAMINATION TAKEN:
License no. 0019685
Philippine Board Examination for Electronics and Communications Engineering
November 1999.
SEMINARS ATTENDED
DATE TRAININGS AND SEMINARS SPEAKER
January-99 OTDR Measurements (Optical Time Domain Reflectometer) Engr. Edward V. Munar
January-99 ATM Essentials Engr. Allan De Jesus
January-99 Network Synchronization Management System Engr. Edward V. Munar
January-99 Career Planning Workshop Engr. Yalung
January-99 Telecommunications Trends and Technology Engr. Allan De Jesus
August-99 Global Positioning System (GPS) Engr. Edward V. Munar
August-99 Synchronous Digital Hierarchy (SDH) Engr. Edward V. Munar
September-99 Signaling System no.7 (SS7) Engr. Edward V. Munar
June-01 Basic Power Supply Engr. Deneng Cabigting
August-02 Shainin Design of Experiments (D.O.E) Engr. Rhoneil Gabriel
September-02 Customer Delivery Performance and Lean Manufacturing Mr. Julius Chu
October-02 Basic Probabilities and Statistics Engr. Rhoneil Gabriel
November-02 Failure Mode and Effect Analysis Mr. Noriel Dollentas
March-03 Failure Analysis Training Joe Loe
September-04 HPVEE Programming Ronal Fuentes
July-05 Advance Programming for Chroma 8000 Jeff Lee
4. PERSONAL INFORMATION
Age : 37 years old
Birth date : February 20, 1978
Citizenship : Filipino
Religion : Catholic
Marital Status : Married
Spouse’s Name : Maythika Chanhom San Juan
Current Address : 369/315 Fortune City Village, Sukhumvit Km 38 Rd., Tambol Bangpoo,
Amphur Muang, Samutprakan 10280
I hereby certify that the above information’s are true and correct.
Engr. Mark Ocampo San Juan