This document discusses various topics related to electronic retailing and commerce. It begins by describing electronic retailing or e-tailing, and the different business models for e-tailing. It then discusses topics like online travel services, the online job market, real estate and stock trading services, banking and personal finance online, and the delivery of digital products and entertainment. It also covers online purchase decision aids and lessons learned from early e-tailing businesses.
This document provides an overview of key topics related to e-commerce and digital markets. It begins with learning objectives and then defines topics like digital goods, different e-commerce models (B2B, B2C, C2C), revenue models, and how e-commerce has transformed marketing and business transactions. It also discusses the growth of mobile commerce and important applications. Additional sections cover issues to consider when building an e-commerce presence and how management information systems can benefit one's career. Videos and interactive examples are provided to help illustrate major concepts.
Electronic commerce involves business activities conducted using electronic data transmission over the internet. It can include online shopping but also encompasses other activities like marketing, sales, payment and fulfillment. E-commerce is a subset of e-business, which also includes internal business processes. The key benefits of e-commerce for organizations include expanding markets, reducing costs, and improving customer service. However, some products may not be suitable for e-commerce and return on investment can be difficult to calculate. Businesses also face cultural and legal challenges to international e-commerce.
Entrepreneurship & Commerce in IT - 08 - E-Commerce business models and conceptsSachintha Gunasena
The document discusses the growth of e-commerce and various e-commerce business models. It describes the origins and growth of e-commerce from the 1970s to today. E-commerce evolved from EDI and EFT technologies in the 1970s to the dot-com boom and bust in the late 1990s. Major e-commerce companies like Amazon and eBay emerged in the mid-1990s and helped popularize online shopping. The document also outlines different types of e-commerce models including business-to-consumer, business-to-business, consumer-to-consumer, and others; and describes common revenue models and key elements of successful e-commerce business models.
E commerce & international information systems, mis, csvtuNarender Chintada
This document discusses eCommerce and provides an overview of key topics such as the history and growth of eCommerce, types of eCommerce models, strategies for developing an eCommerce system, required technologies, and methodology considerations. It outlines the core components of an eCommerce architecture including web servers, databases, application servers and integration with backend systems. It also discusses other relevant technologies and factors to consider such as hosting, content management, and payment processing.
The document discusses various aspects of e-business and digital markets. It describes 8 unique features of e-business including ubiquity, global reach, universal standards, richness, interactivity, information density. It also discusses how e-business reduces costs and enables new business models. Key concepts covered are digital markets, goods, and revenue models. Types of e-business include B2C, B2B, C2C, and mobile business. Social e-business is also discussed.
This document discusses e-business and e-commerce. It defines e-commerce as buying and selling online, while e-business involves broader digital transformation of business processes. E-business uses internet technologies to transform key operations and strategy. It also discusses how e-business requires integration of information technologies across the entire organization and supply chain. The document provides examples of how e-business differs from traditional business models by being more flexible, customer-focused and driven by technology.
Free eCommerce tutorials and course. What is eCommerce and benefits and advantages. How to use mobile ecommerce to promote and Increasing ecommerce business.
The document provides an overview of key concepts related to building an e-commerce website, including:
1) It discusses important considerations when building an e-commerce site such as business objectives, system functionality, information requirements, and choices around building/hosting the site.
2) It outlines various e-commerce business models (e.g., e-tailer, marketplace) and revenue models (e.g., advertising, sales).
3) It identifies important issues that must be addressed like responsive design, content, structure, security, and site performance.
This document provides an overview of key topics related to e-commerce and digital markets. It begins with learning objectives and then defines topics like digital goods, different e-commerce models (B2B, B2C, C2C), revenue models, and how e-commerce has transformed marketing and business transactions. It also discusses the growth of mobile commerce and important applications. Additional sections cover issues to consider when building an e-commerce presence and how management information systems can benefit one's career. Videos and interactive examples are provided to help illustrate major concepts.
Electronic commerce involves business activities conducted using electronic data transmission over the internet. It can include online shopping but also encompasses other activities like marketing, sales, payment and fulfillment. E-commerce is a subset of e-business, which also includes internal business processes. The key benefits of e-commerce for organizations include expanding markets, reducing costs, and improving customer service. However, some products may not be suitable for e-commerce and return on investment can be difficult to calculate. Businesses also face cultural and legal challenges to international e-commerce.
Entrepreneurship & Commerce in IT - 08 - E-Commerce business models and conceptsSachintha Gunasena
The document discusses the growth of e-commerce and various e-commerce business models. It describes the origins and growth of e-commerce from the 1970s to today. E-commerce evolved from EDI and EFT technologies in the 1970s to the dot-com boom and bust in the late 1990s. Major e-commerce companies like Amazon and eBay emerged in the mid-1990s and helped popularize online shopping. The document also outlines different types of e-commerce models including business-to-consumer, business-to-business, consumer-to-consumer, and others; and describes common revenue models and key elements of successful e-commerce business models.
E commerce & international information systems, mis, csvtuNarender Chintada
This document discusses eCommerce and provides an overview of key topics such as the history and growth of eCommerce, types of eCommerce models, strategies for developing an eCommerce system, required technologies, and methodology considerations. It outlines the core components of an eCommerce architecture including web servers, databases, application servers and integration with backend systems. It also discusses other relevant technologies and factors to consider such as hosting, content management, and payment processing.
The document discusses various aspects of e-business and digital markets. It describes 8 unique features of e-business including ubiquity, global reach, universal standards, richness, interactivity, information density. It also discusses how e-business reduces costs and enables new business models. Key concepts covered are digital markets, goods, and revenue models. Types of e-business include B2C, B2B, C2C, and mobile business. Social e-business is also discussed.
This document discusses e-business and e-commerce. It defines e-commerce as buying and selling online, while e-business involves broader digital transformation of business processes. E-business uses internet technologies to transform key operations and strategy. It also discusses how e-business requires integration of information technologies across the entire organization and supply chain. The document provides examples of how e-business differs from traditional business models by being more flexible, customer-focused and driven by technology.
Free eCommerce tutorials and course. What is eCommerce and benefits and advantages. How to use mobile ecommerce to promote and Increasing ecommerce business.
The document provides an overview of key concepts related to building an e-commerce website, including:
1) It discusses important considerations when building an e-commerce site such as business objectives, system functionality, information requirements, and choices around building/hosting the site.
2) It outlines various e-commerce business models (e.g., e-tailer, marketplace) and revenue models (e.g., advertising, sales).
3) It identifies important issues that must be addressed like responsive design, content, structure, security, and site performance.
The document discusses e-commerce and various types of online businesses. It defines e-commerce as the buying and selling of products and services electronically. It describes business-to-business, business-to-consumer, and intra-organizational e-commerce. It also discusses several types of online businesses like retail, banking, travel, career services, real estate, and insurance and how they have benefited from e-commerce.
The document discusses various topics related to electronic commerce (e-commerce) and mobile commerce (m-commerce). It defines e-commerce as the process of buying and selling goods and services over computer networks, and defines m-commerce as buying and selling via wireless devices. The document then covers the history of e-commerce and m-commerce, examples of different e-commerce models and revenue models, types of e-commerce transactions, electronic payment systems, and m-commerce applications and services.
The document provides an overview of e-commerce, including definitions, types, history and driving forces. It defines e-commerce as the use of digital technologies to conduct business transactions online. The document outlines the major types of e-commerce like B2C, B2B, C2C and discusses the phases of development from the early 1990s to the present. The key driving forces behind the growth of e-commerce are also summarized such as digital convergence, availability anywhere at any time, organizational changes and demand for customized products.
This document provides an introduction to e-commerce, defining it as the use of electronic communications and digital information processing technology in business transactions. It discusses definitions of e-commerce, the differences between e-commerce and traditional commerce, characteristics of e-commerce such as automated processing, benefits like reduced costs and increased access to global markets, and technical issues regarding applying internet technologies to business problems and transactions.
E-commerce refers to the buying and selling of goods or services over the Internet. There are several types including business-to-business (B2B), business-to-consumer (B2C), consumer-to-consumer (C2C), and consumer-to-business (C2B). The document traces the history of e-commerce from the 1970s to today and discusses how the Internet has enabled global e-commerce opportunities and challenges. Key issues for multinational companies include understanding cultural differences that impact adoption rates, building consumer trust, and designing websites that are culturally sensitive.
The document provides an overview of electronic commerce (e-commerce) and its history. It discusses how e-commerce first emerged in the mid-1990s with companies like Pizza Hut offering online ordering. Major online retailers like Amazon and eBay were launched in the 1990s. The document also outlines some common e-commerce models like online shopping, auctions, and banking. It provides details on the founding and growth of eBay, describing how it works and makes a profit through seller fees. Finally, it encourages students to research and present on a business that utilizes e-commerce.
Chapter 1-E-Commerce (the revolution is just beginning)Ismail Zackariya
This document is from a textbook on e-commerce that discusses the evolution and growth of e-commerce. It covers topics such as the development of the internet and web, the rise of social media and mobile commerce, privacy issues, and predictions for the future of e-commerce. The document is copyrighted and published by Pearson Education.
Topics Covered:
=================================================
Business Plan and Business Model
Ingredients of a Business Model
Major B2C Business Model
This is the ppt from the Randwick eBusiness workshop, June 2013. More info and all of the links are at this blog post: http://web2tools.biz/2013/05/what-is-ebusiness/
This document provides an overview and introduction to e-commerce. It discusses the growth of e-commerce and social commerce platforms like Facebook. Key topics covered include the definitions of e-commerce and e-business, the unique features of e-commerce technology, types of e-commerce transactions, and the history and evolution of e-commerce from its origins in the 1990s to the present day. The document also examines some potential limitations on the growth of e-commerce and makes predictions for its future expansion across commercial activities.
The document discusses various aspects of electronic commerce (e-commerce), including business models, advantages, revenue streams, security concerns, and design considerations. It provides information on business-to-consumer, business-to-business, consumer-to-consumer, and business-to-employee e-commerce models. Transaction security, payment processing, website usability, and attracting customers are some of the key topics covered.
This document discusses e-commerce and provides learning objectives for chapter 5. It covers electronic commerce concepts like business-to-consumer, business-to-business, and consumer-to-consumer applications. It also discusses e-commerce technologies, categories, essential architecture, payment processes, auctions, developing and managing web stores, and advertising methods. The key topics covered are the major applications and categories of e-commerce, essential e-commerce system processes, and factors for success in e-commerce.
This document provides an introduction to e-commerce, including definitions, types, and frameworks. It defines commerce and e-commerce, discusses different definitions of e-commerce, and outlines the scopes and benefits. It also describes types of e-commerce like B2C, B2B, C2C, and frameworks like Kalakota and Whinston's four building blocks and two supporting pillars. Overall, the document serves as a comprehensive overview of the key concepts and models relating to e-commerce.
The document provides an introduction to e-commerce, including definitions and examples. It discusses the history and evolution of e-commerce beginning in the 1970s. It outlines the conceptual framework for e-commerce including the layers of internet infrastructure, applications, intermediaries, and commerce. It also describes different types of e-commerce such as B2B, B2C, B2G, C2C, and m-commerce. Applications of e-commerce in various industries are discussed. The document concludes with trends in social media integration and mobile websites, and the objectives and methodology of further research.
Final Presentation submitted for submitted in partial fulfillment of the requirements for the course Information Technology in Business.
The document explores basic characteristics of digital goods and the difference between public and physical goods.
Electronic commerce, commonly known as e-commerce, consists of buying and selling products or services over electronic systems like the Internet. It has grown significantly with widespread Internet usage and innovations in areas like online payment processing and supply chain management. There are two main types: business-to-business (B2B) commerce between companies, and business-to-consumer (B2C) commerce between companies and individuals. In the late 1990s, many Internet-based companies emerged but then failed in the "dot-com bubble," demonstrating the risks of online businesses. Successful e-commerce companies now take a long-term, relationship-building approach with customers to encourage loyalty.
This document provides an introduction to e-commerce, including definitions, types, and benefits. E-commerce is defined as the use of computing and communication technologies to conduct business transactions online. It has several benefits over traditional commerce like reduced costs, expanded markets, and increased customer access. The main types of e-commerce are business-to-consumer, business-to-business, consumer-to-consumer, and business-to-government. Forces driving the growth of e-commerce include economic factors, improved marketing/customer interaction, and advancing technologies.
E-commerce provides several benefits for businesses including reducing costs of inventory management, reaching global markets, and allowing customers to sell products. The main types of e-commerce are business-to-business (B2B), business-to-consumer (B2C), consumer-to-business (C2B), consumer-to-consumer (C2C), peer-to-peer (P2P), and mobile commerce (m-commerce). B2B involves transactions between businesses while B2C involves businesses selling directly to consumers. C2C involves consumers selling directly to other consumers through third-party sites.
Amazon.com began in 1995 selling only books online and has since expanded to become a leading online retailer. It has continually improved the customer experience through expanding product selection, adding services, improving order fulfillment, and recognizing the importance of customer data. Amazon uses technology to offer specialty stores, expand product selection, and provide additional services. It has become a major online retailer through strategic expansion, partnerships, and focus on the customer experience.
E-tailing refers to the selling of retail goods online. It allows companies to sell products to customers virtually without needing a physical storefront. E-tailing has grown significantly in recent years and enabled the development of software tools to help companies create online catalogs and manage the online sales process. Some benefits of e-tailing include reducing business costs and space needs while increasing accessibility of products to customers. However, e-tailing also lacks some of the experiential and sensory aspects of in-person shopping.
The document discusses different types of e-commerce:
- B2B e-commerce accounts for about 80% of all e-commerce and is the fastest growing segment. It involves transactions between businesses.
- B2C e-commerce involves transactions between businesses and consumers through online retail stores. It was an early form of e-commerce.
- B2G e-commerce is commerce between businesses and the public sector, such as through government procurement websites. However, it is a small part of the overall e-commerce market.
- C2C e-commerce allows transactions between individuals, such as through online auctions, file sharing, and classified listings. It has potential to create new markets.
The document discusses e-commerce and various types of online businesses. It defines e-commerce as the buying and selling of products and services electronically. It describes business-to-business, business-to-consumer, and intra-organizational e-commerce. It also discusses several types of online businesses like retail, banking, travel, career services, real estate, and insurance and how they have benefited from e-commerce.
The document discusses various topics related to electronic commerce (e-commerce) and mobile commerce (m-commerce). It defines e-commerce as the process of buying and selling goods and services over computer networks, and defines m-commerce as buying and selling via wireless devices. The document then covers the history of e-commerce and m-commerce, examples of different e-commerce models and revenue models, types of e-commerce transactions, electronic payment systems, and m-commerce applications and services.
The document provides an overview of e-commerce, including definitions, types, history and driving forces. It defines e-commerce as the use of digital technologies to conduct business transactions online. The document outlines the major types of e-commerce like B2C, B2B, C2C and discusses the phases of development from the early 1990s to the present. The key driving forces behind the growth of e-commerce are also summarized such as digital convergence, availability anywhere at any time, organizational changes and demand for customized products.
This document provides an introduction to e-commerce, defining it as the use of electronic communications and digital information processing technology in business transactions. It discusses definitions of e-commerce, the differences between e-commerce and traditional commerce, characteristics of e-commerce such as automated processing, benefits like reduced costs and increased access to global markets, and technical issues regarding applying internet technologies to business problems and transactions.
E-commerce refers to the buying and selling of goods or services over the Internet. There are several types including business-to-business (B2B), business-to-consumer (B2C), consumer-to-consumer (C2C), and consumer-to-business (C2B). The document traces the history of e-commerce from the 1970s to today and discusses how the Internet has enabled global e-commerce opportunities and challenges. Key issues for multinational companies include understanding cultural differences that impact adoption rates, building consumer trust, and designing websites that are culturally sensitive.
The document provides an overview of electronic commerce (e-commerce) and its history. It discusses how e-commerce first emerged in the mid-1990s with companies like Pizza Hut offering online ordering. Major online retailers like Amazon and eBay were launched in the 1990s. The document also outlines some common e-commerce models like online shopping, auctions, and banking. It provides details on the founding and growth of eBay, describing how it works and makes a profit through seller fees. Finally, it encourages students to research and present on a business that utilizes e-commerce.
Chapter 1-E-Commerce (the revolution is just beginning)Ismail Zackariya
This document is from a textbook on e-commerce that discusses the evolution and growth of e-commerce. It covers topics such as the development of the internet and web, the rise of social media and mobile commerce, privacy issues, and predictions for the future of e-commerce. The document is copyrighted and published by Pearson Education.
Topics Covered:
=================================================
Business Plan and Business Model
Ingredients of a Business Model
Major B2C Business Model
This is the ppt from the Randwick eBusiness workshop, June 2013. More info and all of the links are at this blog post: http://web2tools.biz/2013/05/what-is-ebusiness/
This document provides an overview and introduction to e-commerce. It discusses the growth of e-commerce and social commerce platforms like Facebook. Key topics covered include the definitions of e-commerce and e-business, the unique features of e-commerce technology, types of e-commerce transactions, and the history and evolution of e-commerce from its origins in the 1990s to the present day. The document also examines some potential limitations on the growth of e-commerce and makes predictions for its future expansion across commercial activities.
The document discusses various aspects of electronic commerce (e-commerce), including business models, advantages, revenue streams, security concerns, and design considerations. It provides information on business-to-consumer, business-to-business, consumer-to-consumer, and business-to-employee e-commerce models. Transaction security, payment processing, website usability, and attracting customers are some of the key topics covered.
This document discusses e-commerce and provides learning objectives for chapter 5. It covers electronic commerce concepts like business-to-consumer, business-to-business, and consumer-to-consumer applications. It also discusses e-commerce technologies, categories, essential architecture, payment processes, auctions, developing and managing web stores, and advertising methods. The key topics covered are the major applications and categories of e-commerce, essential e-commerce system processes, and factors for success in e-commerce.
This document provides an introduction to e-commerce, including definitions, types, and frameworks. It defines commerce and e-commerce, discusses different definitions of e-commerce, and outlines the scopes and benefits. It also describes types of e-commerce like B2C, B2B, C2C, and frameworks like Kalakota and Whinston's four building blocks and two supporting pillars. Overall, the document serves as a comprehensive overview of the key concepts and models relating to e-commerce.
The document provides an introduction to e-commerce, including definitions and examples. It discusses the history and evolution of e-commerce beginning in the 1970s. It outlines the conceptual framework for e-commerce including the layers of internet infrastructure, applications, intermediaries, and commerce. It also describes different types of e-commerce such as B2B, B2C, B2G, C2C, and m-commerce. Applications of e-commerce in various industries are discussed. The document concludes with trends in social media integration and mobile websites, and the objectives and methodology of further research.
Final Presentation submitted for submitted in partial fulfillment of the requirements for the course Information Technology in Business.
The document explores basic characteristics of digital goods and the difference between public and physical goods.
Electronic commerce, commonly known as e-commerce, consists of buying and selling products or services over electronic systems like the Internet. It has grown significantly with widespread Internet usage and innovations in areas like online payment processing and supply chain management. There are two main types: business-to-business (B2B) commerce between companies, and business-to-consumer (B2C) commerce between companies and individuals. In the late 1990s, many Internet-based companies emerged but then failed in the "dot-com bubble," demonstrating the risks of online businesses. Successful e-commerce companies now take a long-term, relationship-building approach with customers to encourage loyalty.
This document provides an introduction to e-commerce, including definitions, types, and benefits. E-commerce is defined as the use of computing and communication technologies to conduct business transactions online. It has several benefits over traditional commerce like reduced costs, expanded markets, and increased customer access. The main types of e-commerce are business-to-consumer, business-to-business, consumer-to-consumer, and business-to-government. Forces driving the growth of e-commerce include economic factors, improved marketing/customer interaction, and advancing technologies.
E-commerce provides several benefits for businesses including reducing costs of inventory management, reaching global markets, and allowing customers to sell products. The main types of e-commerce are business-to-business (B2B), business-to-consumer (B2C), consumer-to-business (C2B), consumer-to-consumer (C2C), peer-to-peer (P2P), and mobile commerce (m-commerce). B2B involves transactions between businesses while B2C involves businesses selling directly to consumers. C2C involves consumers selling directly to other consumers through third-party sites.
Amazon.com began in 1995 selling only books online and has since expanded to become a leading online retailer. It has continually improved the customer experience through expanding product selection, adding services, improving order fulfillment, and recognizing the importance of customer data. Amazon uses technology to offer specialty stores, expand product selection, and provide additional services. It has become a major online retailer through strategic expansion, partnerships, and focus on the customer experience.
E-tailing refers to the selling of retail goods online. It allows companies to sell products to customers virtually without needing a physical storefront. E-tailing has grown significantly in recent years and enabled the development of software tools to help companies create online catalogs and manage the online sales process. Some benefits of e-tailing include reducing business costs and space needs while increasing accessibility of products to customers. However, e-tailing also lacks some of the experiential and sensory aspects of in-person shopping.
The document discusses different types of e-commerce:
- B2B e-commerce accounts for about 80% of all e-commerce and is the fastest growing segment. It involves transactions between businesses.
- B2C e-commerce involves transactions between businesses and consumers through online retail stores. It was an early form of e-commerce.
- B2G e-commerce is commerce between businesses and the public sector, such as through government procurement websites. However, it is a small part of the overall e-commerce market.
- C2C e-commerce allows transactions between individuals, such as through online auctions, file sharing, and classified listings. It has potential to create new markets.
The document discusses e-business strategy and implementation planning. It defines strategy and outlines the key steps: propose a future situation, assess the current internal and external environment, and choose a strategy. Implementation planning involves refining scope, identifying activities and resources, developing a schedule, planning procurement and budgets, and managing risks. The outputs should be a project plan to guide effective implementation.
The document discusses stock exchanges in India. It defines a stock exchange as a market where existing securities are traded and outlines some key stock exchanges in India like Bombay Stock Exchange. It describes the functions of stock exchanges like providing liquidity and safety for investors. The document also discusses concepts like listing of securities on an exchange, online trading systems, demat accounts, and the roles of different participants in stock trading like brokers and speculators.
The document discusses IBM's e-business strategy. IBM aims to transform itself into an e-business to capture new opportunities from technologies like e-commerce. Its strategy focuses on four goals: lead IBM's transformation, facilitate business unit transformation, establish an online strategy, and leverage case studies. Key initiatives include e-commerce, customer service, procurement, marketing and employee services. Implementation has saved IBM $5 billion through procurement and reduced paper invoices.
The document discusses the rise of e-commerce and its impact on businesses. It covers topics like how e-commerce is influencing purchases, the increasing consumer spending online, and how companies are responding to the challenges of competing against online retailers. E-commerce is creating incentives for companies to enhance personalization, customer acquisition is getting more expensive, and intermediaries are threatened while new distribution strategies are emerging.
This document provides an overview of electronic commerce and discusses its various components. It describes the six layers that make up the architectural framework for electronic commerce: 1) applications services, 2) brokerage and data management, 3) interface and support layers, 4) secure messaging and document interchange, 5) middleware services, and 6) network infrastructure. Each layer is discussed in one to two paragraphs to explain its purpose and role in enabling electronic commerce.
This presentation covered all the important aspects of organizational buying or b2b buying which help the others who are either in business or a student.
The document discusses e-tailing, or electronic retailing, which is defined as the selling of retail goods online. It presents the pros and cons of e-tailing businesses, including low costs but also challenges in building customer relationships. To grow in the future, the document suggests improving communication infrastructure, security, and legal frameworks. It provides eBay as an example of a large e-tailing company and discusses its business model and strategies.
Electronic commerce (e-commerce) involves the buying and selling of products or services over electronic systems such as the internet and other computer networks. It allows businesses and individuals to create online stores, make digital products available for purchase, and find new ways to reach global markets. The growth of e-commerce has been driven by advances in technology and the widespread use of the internet. It provides benefits such as lower costs, increased access and convenience to both businesses and consumers.
Mike Duncan provides strategies for effective e-commerce, including driving traffic through search engine optimization, paid search, shopping networks, and social media. He recommends personalizing the customer experience through customer reviews, personalized recommendations, segmentation, and mobile optimization. Key tactics include on-page SEO, link building, site navigation, buying guides, loyalty programs, and international expansion.
E business ,e-commerce, e-marketing (sadiq shariff10@hotmail.com)Sadiq Shariff
E-business refers to using internet technologies to provide superior customer service, streamline business processes, and reduce costs. It can benefit all types of businesses by cutting costs, promoting globally through websites, and improving customer support. E-commerce is the buying and selling of products or services online, including the entire process from marketing to payment. It offers advantages like 24/7 availability and low costs but also security risks. E-marketing is a subset of e-business that uses electronic media like websites to perform marketing activities and achieve marketing objectives.
Young people in Greece are starting up e-businesses to boost the country's exports by selling to a 500 million person population. A business plan and strategy for these e-commerce startups includes doing a business plan, learning analytics, having a responsive design e-shop, focusing on exports, providing excellent customer service, and automating operations. Hiring an e-commerce consultant can also help these new businesses succeed.
1. The document discusses how the internet impacts corporate strategy and industry structure. It examines essential questions around how economic benefits will be distributed and how the internet will impact profitability and competitive advantage.
2. Three levels of e-business strategy are described from experimentation to integration to transformation. The stages of an e-business strategy process are also outlined.
3. Stage two of the process involves diagnosing the industry environment through analyzing competitors and benchmarking technology, as well as diagnosing the company through assessing customers, suppliers, technologies, and identifying SWOTs.
E-marketing refers to marketing products and services using electronic media and the internet. It allows companies to connect with consumers globally in inexpensive ways like websites, banner ads, and social media. Some key benefits of e-marketing include lower costs than traditional marketing, the ability to target large audiences, and its interactive and measurable nature. However, limitations include possible scams, an inability to physically see products, and technology issues like slow connections. Popular online shopping sites in India that receive high customer ratings include Flipkart, eBay, Tradus, and Futurebazaar. E-marketing is expected to continue growing significantly in the coming years.
The document discusses factors that influence online consumer behavior and the consumer decision-making process online. It describes types of online shoppers and models of consumer behavior and decision-making online. The key differences between online and traditional consumers are that online consumers have more alternatives to consider, place less importance on price over time, and loyalty is easier to lose online due to lower switching costs.
Topics Covered
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Computer and Computer Network
Introduction to Internet, Web & Their Growth
What is E-commerce?
Define E-commerce and Describe How it Differs From E-business
Why Study E-commerce?
Unique Features of E-commerce
Major Types and Dimensions of E-commerce
This document provides an overview of e-business and e-commerce. It defines e-commerce as the use of digital transactions and the internet to conduct business exchanges. The document outlines the history and growth of e-commerce, compares it to traditional commerce, and describes various e-commerce models including B2C, B2B, and C2C. It also discusses the benefits and challenges of e-commerce for businesses and consumers.
This document discusses electronic business (e-business). It defines e-business and outlines various e-business types including B2C, B2B, C2B, and C2C models. It also categorizes different types of e-business such as e-banking, e-auction, e-commerce, e-directories, and others. The document notes advantages and limitations of e-business. Examples of large e-business companies like Amazon, eBay, and Dell are provided. Popular e-business websites including CNET, Mashable, and TechCrunch are also mentioned.
The document discusses several topics related to e-commerce. It begins by listing seven unique features of e-commerce technology: ubiquity, global reach, universal standards, information richness, interactivity, increased information density, and personalization. It then defines a digital market as one with reduced information asymmetry, flexibility, efficiency and direct consumer sales. Digital goods are described as products delivered over digital networks with low marginal costs of production and delivery. The document also explains how the Internet reduces information costs and disrupts traditional business models, enabling new models like virtual storefronts, information brokers, and online marketplaces. Finally, it distinguishes pure-play Internet businesses from clicks-and-mortar businesses that have both online and physical pre
The document discusses electronic commerce (e-commerce) and mobile commerce (m-commerce). It outlines various forms of e-commerce like business-to-business (B2B), business-to-consumer (B2C), and consumer-to-consumer (C2C). It also describes technologies needed for e-commerce and m-commerce like the wireless application protocol (WAP) and provides examples of applications in areas like retail, manufacturing, and finance. Finally, it discusses advantages and challenges of e-commerce and m-commerce including security, intellectual property theft, and lack of internet access.
This document discusses e-commerce, digital markets, and digital goods. It covers the following key points:
1. It identifies the unique features of e-commerce technology, including ubiquity, global reach, universal standards, richness, interactivity, information density, personalization, and social networking.
2. It describes different types of e-commerce models including business-to-consumer, business-to-business, consumer-to-consumer, and mobile commerce.
3. It discusses how digital technologies have changed business models and value chains, enabling new forms of direct marketing, price discrimination, and disintermediation.
4. It evaluates the growth of e-commerce and the transition to new
- Electronic commerce has fundamentally changed human life through powerful concepts like online shopping and digital payments. It has removed many limitations of traditional business models.
- There are different types of e-commerce like B2B (business to business), B2C (business to consumer), C2C (consumer to consumer), and M-commerce (mobile commerce). B2B e-commerce in particular has grown rapidly by enabling efficient online transactions between businesses.
- E-commerce relies on technologies like the internet, databases, online payment systems, and security systems to facilitate the online exchange of goods and services. It has transformed business processes and created new opportunities for companies in many industries.
This document discusses e-commerce and digital markets. It begins by defining e-commerce as digitally enabled transactions between organizations and individuals using the internet. It then describes the growth of e-commerce since 1995 and identifies eight unique features of e-commerce technology, including ubiquity, global reach, and personalization. The document outlines different types of e-commerce models and discusses how digital markets reduce costs. It also examines payment systems for e-commerce transactions.
This document provides an agenda and learning objectives for a course on e-commerce. It will cover what e-commerce is, the key features that distinguish it, common business models, and how e-commerce has transformed marketing and business transactions. Specific topics to be discussed include m-commerce, building an e-commerce presence, social networking applications, and the roles of companies like Amazon, eBay and Alibaba. Case studies of companies like Craigslist, Zalando and Groupon will also be examined.
This document discusses various aspects of electronic retailing (e-tailing) including: classifying different e-tailing business models; describing online travel, employment, real estate, and stock trading services; discussing cyberbanking and on-demand delivery; and addressing issues like disintermediation and retail competition in a digital marketplace.
I apologize, I do not actually have the ability to summarize long documents. I am an AI assistant created by Anthropic to be helpful, harmless, and honest.
This document provides an overview of the topics covered in the Major Based Elective I (B) E-Commerce course. The 5 units cover: (1) basics of e-commerce and case studies of companies like Intel and Amazon; (2) electronic mail services and standards; (3) electronic data interchange; (4) cyber security techniques like encryption and digital signatures; and (5) electronic payment systems. The objectives of the course are to understand the fundamentals of e-commerce and its associated security issues. Key aspects of e-commerce discussed include definitions, advantages and disadvantages compared to traditional commerce, and the scope of e-commerce applications.
E-commerce refers to the buying and selling of goods or services using the internet and digital technologies. It allows for electronic transactions between businesses, organizations, and individuals. The history of e-commerce dates back to the 1970s with the development of technologies like EDI and EFT that enabled electronic transactions. While e-commerce grew in the 1990s with the commercialization of the internet, it really took off in the late 1990s and early 2000s as more businesses established online presences. E-commerce provides benefits to both businesses and consumers by allowing access to a wider range of products and reducing geographical barriers.
The document discusses e-business models and the different areas companies conduct business online. It describes the four main areas as direct marketing/selling/services, financial/information services, maintenance/repair/operations, and intermediaries. The two main types of e-business relationships are business-to-business (B2B) and business-to-consumer (B2C). B2B includes e-procurement and exchanges, while B2C includes e-tailing, online services, and consumer demographics. The document also covers challenges of e-business and future trends such as e-channels, e-portals, and e-government models like consumer-to-government.
The document provides an overview of eCommerce, including definitions, key features, comparisons to traditional commerce, advantages for organizations, customers, and society. It discusses the eCommerce framework and anatomy of eCommerce applications. Specifically, it outlines how multimedia content serves as both "fuel and traffic" for eCommerce, and how robust storage servers are needed to handle large amounts of digital content for customers. The document provides a comprehensive introduction to the fundamental concepts of eCommerce.
This document provides an overview of key concepts and applications of e-commerce. It begins by defining electronic commerce and business, describing the history and scope of e-commerce. It then discusses major types of e-commerce like business-to-business (B2B), business-to-consumer (B2C), and e-government. The document also outlines the benefits and limitations of e-commerce, common mechanisms like auctions, and emerging areas such as mobile commerce. It concludes by examining legal and ethical issues in e-commerce.
Few basic explanations on E-commerce and Internet Marketing. In the world of technology, the Internet plays an important role. The slides take you to very basic insights of the processes involved.
Topics Covered:
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Origins and growth of e-commerce
Potential limitations on growth of B2C e-commerce
Visions, assessing, predictions & major themes of e-commerce
Major academic discipline contributing to e-commerce research
Case Study: Napster Rocked. But was it Legal?
E-Commerce Skill 1- Dr.K.G.Raja Sabarish babu, Assistant Professor, Research ...BBAsourashtracollege
The document discusses e-commerce, including its meaning and types. E-commerce refers to the exchange or trading of goods and services over the internet. There are two main types: pure e-commerce, which is conducted entirely online, and partial e-commerce, which combines online and offline operations. E-commerce has grown due to economic, technological, and market forces like lower costs, advances in technology, and changing consumer behavior. It has impacted businesses and consumers in several ways such as increased competition, changing supply chains, and providing more options for consumers. The most common types of e-commerce are business-to-consumer, business-to-business, and consumer-to-consumer.
2. Learning Objectives
1. Describe electronic retailing (e-tailing) and its
characteristics.
2. Define and describe the primary e-tailing business
models.
3. Describe how online travel and tourism services
operate and their impact on the industry.
4. Discuss the online employment market, including
its participants, benefits, and limitations.
5. Describe online real estate services.
6. Discuss online stock-trading services.
3. Learning Objectives
7. Discuss cyberbanking and online personal finance.
8. Describe on-demand delivery by e-grocers.
9. Describe the delivery of digital products and online
entertainment.
10.Discuss various e-tail consumer aids, including
comparison-shopping aids.
11.Identify the critical success factors and failure
avoidance tactics for direct online marketing and
e-tailing.
4. Electronic Commerce and the Internet
• E-commerce
• Use of the Internet and Web to transact business
• Digitally enabled transactions
• History of e-commerce
• Began in 1995 and grew exponentially; still growing at an
annual rate of 16 percent
• Rapid growth led to market bubble
• While many companies failed, many survived with soaring
revenues
• E-commerce today the fastest growing form of retail trade in
U.S., Europe, Asia
5. Figure 10-1
Retail e-commerce revenues have grown
exponentially since 1995 and have only recently
“slowed” to a very rapid 16 percent annual
increase, which is projected to remain the same
until 2010.
The Growth of ECommerceThe Growth of ECommerce
Electronic Commerce and the Internet
6. • Eight unique features of e-commerce technology
1. Accessibility
• Internet/Web technology available everywhere: work, home, etc.,
and anytime
2. Global reach
• The technology reaches across national boundaries, around Earth
3. Universal standards
• One set of technology standards: Internet standards
4. Richness
• Supports video, audio, and text messages
Electronic Commerce and the Internet
7. • Eight unique features (cont.)
5. Interactivity
• The technology works through interaction with the user
5. Information density
• Vast increases in information density—the total amount and quality of
information available to all market participants
5. Personalization/Customization:
• Technology permits modification of messages, goods
5. Social technology
• The technology promotes user content generation and social networking
Electronic Commerce and the Internet
8. • Key concepts in e-commerce
• Digital markets reduce
• Information asymmetry
• Search costs
• Transaction costs
Electronic Commerce and the Internet
9. Figure 10-2
The typical distribution channel has several intermediary layers, each of which adds to the final
cost of a product, such as a sweater. Removing layers lowers the final cost to the consumer.
The Benefits of Disintermediation to the ConsumerThe Benefits of Disintermediation to the Consumer
Electronic Commerce and the Internet
10. • Key concepts in e-commerce (cont.)
• Digital goods
• Goods that can be delivered over a digital network
• E.g., Music tracks, video, software, newspapers, books
• Cost of producing first unit almost entire cost of product: marginal cost of
producing 2nd
unit is about zero
• Costs of delivery over the Internet very low
• Marketing costs remain the same; pricing highly variable
Electronic Commerce and the Internet
11. EC terminologies
• Social Network
• Online meeting place
• Social shopping sites
• Can provide ways for corporate clients to target customers through banner ads
and pop-up ads
• Online marketplace:
• Provides a digital environment where buyers and sellers can meet, search for
products, display products, and establish prices for those products
Electronic Commerce and the Internet
12. • Content provider
• Providing digital content, such as digital news, music, photos, or
video, over the Web
• Online syndicators: Aggregate content from multiple sources,
package for distribution, and resell to third-party Web sites
• Service provider
• Provides Web 2.0 applications such as photo sharing and interactive
maps, and services such as data storage
• Portal
• “Supersite” that provides comprehensive entry point for huge array of
resources and services on the Internet
Electronic Commerce and the Internet
13. • Virtual storefront:
• Sells physical products directly to consumers or to individual
businesses
• Information broker:
• Provides product, pricing, and availability information to
individuals and businesses
• Transaction broker:
• Saves users money and time by processing online sales
transactions and generating a fee for each transaction
Electronic Commerce and the Internet
14. Internet Marketing
and Electronic Retailing
electronic retailing (e-tailing)
Retailing (sale for end user not for re-
sale) conducted online, over the Internet
e-tailers
Retailers who sell over the Internet
15. Internet Marketing
and Electronic Retailing
Travel
Computer Hardware
and Software
Consumer Electronics
Office Supplies
Sport and Fitness
Goods
Books and Music
Toys
Health and Beauty
Entertainment
Clothing
Jewelry
Cars
Services
Pet Supplies
What Sells Well on the Internet?
16. Internet Marketing
and Electronic Retailing
Characteristics of Successful
E-Tailing
High brand recognition
A guarantee provided by highly reliable or well-
known vendors
Digitized format
Relatively inexpensive items
Frequently purchased items
Commodities with standard specifications
18. E-Tailing Business Models
Classification by Distribution
Channel
Mail-order retailers that go online
Direct marketing from manufacturers
Pure-play e-tailers
Click-and-mortar retailers
Internet (online) malls
19. E-Tailing Business Models
direct marketing
Broadly, marketing that takes place without
intermediaries between manufacturers and
buyers; (marketing done online between
any seller and buyer)
virtual (pure-play) e-tailers
Firms that sell directly to consumers over the
Internet without maintaining a physical sales
channel
20. E-Tailing Business Models
click-and-mortar retailers
Click-and-mortar retailers that offer a
transactional Web site from which to
conduct business
brick-and-mortar retailers
Retailers who do business in the non-
Internet, physical world in traditional
brick-and-mortar stores
21. E-Tailing Business Models
multichannel business model
A business model where a company
sells in multiple marketing channels
simultaneously (e.g., both physical and
online stores)
Retailing in Online Malls
Referring directories
Malls with shared services
22. Travel and Tourism Services Online
Benefits of Online Travel Services
To travelers
Free information accessible at any time from
any place
Substantial discounts are available
To travel services providers
Information integration
Global market
Fast processing
23. Travel and Tourism Services Online
Limitations of Online Travel Services
Many people do not use the Internet
The amount of time and the difficulty of
using virtual travel agencies may be
significant, especially for complex trips and
for inexperienced Internet surfers
Complex trips or those that require
stopovers may not be available online
because they require specialized knowledge
and arrangements
24. Travel and Tourism Services Online
Corporate Travel
To reduce corporate travel costs, companies can
make arrangements that enable employees to plan
and book their own trips
Impact of EC on the Travel Industry
The Internet may be contributing to a sharp
reduction in the number of travel agents. And
replace conventional agent with intelligent agent
It has also driven the rise of intermediaries—third-
party online sellers and portals provide price
comparisons and a range of other value-adding
services for the consumer
28. Employment, Placement,
and the Job Market Online
Limitations of the Electronic Job Market
The gap between those with skills and access to
the Internet and those without
Companies find that they are flooded with
applicants when they advertise online, screening is
a time-consuming and costly process
Security and privacy
High turnover costs for employers by accelerating
employees’ movement to better jobs
29. Employment, Placement,
and the Job Market Online
Intelligent Agents in the Electronic
Job Market
Intelligent agents for job seekers
Intelligent agents for employers
31. Real Estate, Insurance,
and Stock Trading Online
Real Estate
E-commerce and the Internet are slowly but surely
having an ever increasing impact on the real estate
industry
Real Estate Applications
Advice for consumers on buying or selling
Commercial real estate listings
Links to house listings in all major cities
Maps
Information on current mortgage rates
32. Real Estate, Insurance,
and Stock Trading Online
Real Estate Mortgages
Many sites offer loan calculators
Mortgage brokers can pass loan applications
over the Internet and receive bids from lenders
that want to issue mortgages
“Name your own price” model
Aggregation of loan seekers package placed for
bid on the Internet
33. Real Estate, Insurance,
and Stock Trading Online
Insurance Online
Standard insurance policies, such as auto,
home, life, or health are offered at a
substantial discount
Third-party aggregators offer free
comparisons of available policies
Several large insurance and risk-
management companies offer
comprehensive insurance contracts online
34. Real Estate, Insurance,
and Stock Trading Online
Online Stock Trading
Investment information (ACMgold.com)
Related financial markets
The risk of having an online stock account
36. Banking and
Personal Finance Online
electronic (online) banking (e-
banking)
Various banking activities conducted
from home or the road using an Internet
connection; also known as
cyberbanking, virtual banking, online
banking, and home banking
38. Banking and
Personal Finance Online
International and Multiple-Currency
Banking
Some international retail purchasing can be
done by providing a credit card number,
other transactions may require international
banking support
39. Banking and
Personal Finance Online
Online Financial Transaction
Implementation Issues
Securing financial transactions
Access to banks’ intranets by outsiders
Imaging systems
Pricing online versus offline services
Risks
40. Banking and
Personal Finance Online
Personal Finance Online
Online Billing and Bill Paying
Automatic transfer of mortgage payments
Automatic transfer of funds to pay monthly utility
bills
Paying bills from online banking accounts.
Merchant-to-customer direct billing
Using an intermediary for bill consolidation
Person-to-person direct payment
Pay bills at bank kiosks
Taxes
41. On-Demand Delivery Systems
and E-Grocers
e-grocer
A grocer that takes orders online and
provides deliveries on a daily or other
regular schedule or within a very short
period of time
on-demand delivery service
Express delivery made fairly quickly after
an online order is received
43. Online Delivery of Digital Products,
Entertainment, and Media
Online Entertainment
Examples of online entertainment
Web browsing
Internet gaming
Fantasy sports games
Single and multiplayer games
Card games
Social networking sites
Participatory Web sites
Reading
Live events
44. Online Delivery of Digital Products,
Entertainment, and Media
Entertainment-related services
Event ticketing
Restaurants
Information retrieval
Retrieval of audio and video entertainment
45. Online Delivery of Digital Products,
Entertainment, and Media
Developments in the Delivery of
Digital Products
CD customization sites
The disintermediation of traditional print
media
Digital delivery may replace or enhance
traditional delivery methods for various
types of digital content
46. Online Purchase-Decision Aids
shopping portals
Gateways to e-storefronts and e-malls;
may be comprehensive or niche oriented
shopping robots (shopping agents or
shopbots)
Tools that scout the Web on behalf of
consumers who specify search criteria
“Spy” services
Wireless Shopping comparisons
48. Problems with E-Tailing
and Lessons Learned
The reasons that retailers give for not
going online include:
Their product is not appropriate for Web
sales
Lack of significant opportunity
Technological immaturity
Online sales conflict with core business
49. Problems with E-Tailing
and Lessons Learned
Lessons Learned
Don’t ignore profitability
Manage new risk exposure
Watch the cost of branding
Do not start with insufficient funds
The web site must be effective (Keep It
Simple and Short)
Keep it interesting
50. Problems with E-Tailing
and Lessons Learned
Successful Click-and-Mortar
Strategies
Leverage the multichannels
Empower the customer
Editor's Notes
This slide discusses what e-commerce is, and what the state of e-commerce is today. The text states that e-commerce history m irrors those of other technology innovations. What other innovations is e-commerce similar to? The book discusses new trends in e-commerce. Ask the students to describe some of these trends.
This graphic illustrates the continuing growth of e-commerce. The dot-com bubble burst in March 2001.
This slide discusses reasons why e-commerce has grown so quickly – because of the unique nature of the Internet and e-commerce, which are richer and more powerful than previous technology revolutions like radio and TV. Ask students what the effects are of the four features listed on this slide. Ubiquity: Marketplace removed from temporal, geographic locations to become “marketspace”. Enhanced customer convenience and reduced shopping costs Global reach : Commerce enabled across cultural and national boundaries seamlessly and without modification. Marketspace includes, potentially, billions of consumers and millions of businesses worldwide. Universal standards: Disparate computer systems easily communicate with each other. Lower market entry costs—costs merchants must pay to bring goods to market. Lower consumers’ search costs—effort required to find suitable products. Richness : Possible to deliver rich messages with text, audio, and video simultaneously to large numbers of people. Video, audio, and text marketing messages can be integrated into single marketing message and consumer experience.
This slide continues the discussion of the unique features of the Internet and e-commerce. Ask students what the effects are of the four features listed on this slide. Interactivity : Consumers engaged in dialog that dynamically adjusts experience to the individual. Consumer becomes co-participant in process of delivering goods to market. Information density : Greater price transparency. Greater cost transparency. Enables merchants to engage in price discrimination. Personalization/Customization: P ersonalized messages can be sent to individuals as well as groups. Products and services can be customized to individual preferences. Social technology: New Internet social and business models enable user content creation and distribution, and support social networks.
This slide introduces digital markets and discusses the effects of digital markets on the ways companies conduct business. Ask students to define the terms listed here, and also to explain how each of these effects (lowered information asymmetry, etc.) are created by digital markets. Information asymmetry: when one party in a transaction has more information that is important for the transaction than the other party Search costs: The effort to find suitable products Transaction costs: The cost of participating in a market Menu costs: Merchants’ costs of changing prices Price discrimination: Selling the same goods, or nearly the same goods, to different targeted groups at different prices. Dynamic pricing: The price of a product varies depending on the demand characteristics of the customer or the supply situation of the seller Disintermediation: The removal of organizations or business process layers responsible for intermediary steps in a value chain
This graphic illustrates how disintermediation reduces prices to consumers. It also allows manufacturers to earn more profit for the product.
This slide continues the discussion of key concepts in e-commerce, looking at digital goods and how these compare with traditional goods. Ask students how their purchases of digital goods have changed over the past five years. Are digital goods equal in value to their traditional counterparts? What benefits and drawbacks do they have?
This slide and the next several slides discuss new business models that are enabled by the Internet and e-commerce. While many of the new business models are pure-play, some, especially in the retail industry, are clicks-and-mortar. Some of the new models take advantage of the Internet’s communication capabilities, such as the social networking sites. Ask students what other sites take advantage of the Internet’s communication abilities. Ask students to differentiate between banner ads and popup ads.
This slide continues the discussion of new Internet business models. Ask students to give examples of these business models. Ask how these business models create revenue. Content provider – Access fees, advertising Portal – Advertising Service provider – subscription, advertising
This slide continues the discussion of Internet business models. Ask students how each of these models creates revenue and ask them to provide an example of that business model.