Downloaded 12 times
Uploaded byIntranet Future
ebay for Beginners
The document is a workshop outline for beginners on using eBay, covering essential topics such as registration, selling, and buying items. Key tips include taking good photos, being descriptive in listings, and understanding eBay's fees and safety practices. It also emphasizes the importance of communication and feedback in transactions.
More Related Content
ebay for Beginners
- 1. 17 September 2012 ebayfor Beginners
- 3. Today’s workshop WiFi:MAXWAP_1 11.00am - Coffee Break 12.00pm - Close Facilities Cables Fire exit Please complete feedback form Link to slide deck will be emailed @intranetfuture
- 4. @intranetfuture The total numberof women’s shoes sold globally on ebay mobile in Q2 2012 would cover the feet of the entire female population of Austin, Texas.
- 5. Navigation @intranetfuture • What isebay? • What do you need? • Getting started • Selling • Buying • Top tips • Search • Beware – dangers! • Questions
- 6. • World’s largestonline marketplace • Founded September 1995 • 200 million registered users • More than 725,000 people make a full- or part-time living on ebay • Localised websites in 30 countries • You can be a seller or a buyer • Sellers can choose auction or ‘Buy it now’ What is ebay? @intranetfuture
- 7. • A PC,laptop or iPad • A digital camera (if not using iPad) • Internet connection • Shipping supplies (eg boxes, packets, tape, bubble wrap) • Royal mail account or access to Post Office What do you need? @intranetfuture
- 8. • Go toebay.co.uk • Select Register or Sign in • Register standard or business account • Fill in contact details • Choose user id, password, security question and answer • Select Submit then Confirm email You’re all set to sell or buy on ebay! Getting started @intranetfuture
- 9.
- 10. • Sign upwith www.paypal.co.uk • Decide what item you’re going to sell • Search for similar items to get an idea on price • Take 2 or 3 good photos • Have all the important details about your item to hand eg size, colour, condition • Work out postage costs Selling preparation @intranetfuture
- 11. Example of asale @intranetfuture
- 12. • Click onSell/Sell an item • (top right of page) • Select Quick sell or Advanced Sell Selling @intranetfuture
- 13. • Enter EAN– books, CDs, electronics or name of item • Click Start selling • Enter title – be descriptive and include keywords • Select category • Add at least one photo – add then browse to your hard drive (cont.) Quick sell @intranetfuture
- 14. Quick sell (cont.) @intranetfuture •Add description – include keywords. Use bold text with large font, list main features but using bullets, stress BENEFITS, include condition, shipping info, guarantees • Select Auction or Buy it now or both • Choose listing duration • Enter postage amount • Add Payment details • Save and preview • List item after review
- 15. Advanced sell @intranetfuture • Title •Subtitle • Condition • EAN • Item specifics • Add pictures • Add description • Listing designer • Visitor counter • Select Auction or Buy it now or both • Choose listing duration • Postage and packing • Add Payment details • Save and preview • List item after review
- 16. • Select Myebay • Review active listings • Answer buyer’s questions • Review number of watchers and bids • Edit listings as required Reviewing/editing listing @intranetfuture
- 17. • Ebay notifiesyou by email • Check ebay fees – insertion plus final value • PayPal takes 2.9% plus $0.30 transaction fee • Receive payment • Leave feedback • Pack your item • Post immediately The sale @intranetfuture
- 18. • Pay attentionto what Top-rated Sellers do – eg descriptions, pricing • Spell and grammar check your listing • Take good photos • Use ebay iPad app • Be a good communicator • Give lots of feedback to buyers • List in the evening and at weekends • View videos on ebay YouTube channel • Use Help and Customer Support • Read ebay Selling Basics Top tips for selling @intranetfuture
- 19.
- 20. • Find anitem with Search or browse categories or use ebay Fashion • Read description carefully • Check feedback – beware of buying from people with less than 98% rating. Look at number of ratings as well as feedback score • Check photograph carefully • ‘Buy it now’ (if offered) or Bid • Pay immediately – via Pay Now button in listing or email notification Buying @intranetfuture
- 21. • Use http://www.ebay.co.uk/fashion/ •Use ebay iPhone Fashion app • Use ebay iPad, iPhone and Android apps • Be a good communicator • Give lots of feedback to sellers • View videos on ebay YouTube channel • Use Help and Customer Support Top tips for buyers @intranetfuture
- 22. • Search bycategory and filters • Search for similar items when selling - use completed listings filter • See whether Buy it now or Auction most successful • Use search to obtain best price when buying Search @intranetfuture
- 23. • Shilling • Goodsnot as described scam • Fake goods • Fake emails • False feedback • Inflated postage • Claiming goods not received • Ship abroad to friend/relative scam More advice: Ebay Safety Centre ebay dangers @intranetfuture
- 24. @intranetfuture The total numberof handbags sold globally on mobile in Q2 2012 could outfit double the female population of Luxemburg.
- 25. Advanced ebay @intranetfuture • ebaystats • Selling • Advanced tips for sellers • Buying • Advanced tips for buyers • ebay shop benefits • Setting up an ebay shop • ebay tools • Alternatives to ebay • Attracting buyers • Mobile ebay • Using applications • Questions
- 26.
- 27. Connect with Jonathan Pollinger +44(0)1242 332016 intranetfuture.com facebook.com/intranetfuture @intranetfuture on Twitter info@intranetfuture.com uk.linkedin.com/in/jonathanpollinger pinterest.com/intranetfuture youtube.com/intranetfuture @intranetfuture
Editor's Notes
- #9 Id will be displayed – used in all transactions – poss use to reflect business
- #11 Id will be displayed – used in all transactions – poss use to reflect business
- #13 Id will be displayed – used in all transactions – poss use to reflect businessListing duration – short for in demand items. Longer for high value items.
- #14 Id will be displayed – used in all transactions – poss use to reflect businessListing duration – short for in demand items. Longer for high value items.
- #23 Red prices are items that didn’t sell. Green prices sold.