E business
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The document discusses e-business and its components. E-business refers to conducting business over the internet through online transactions and customer support. It involves components like e-procurement, online stores, online marketplaces, online communities, and online companies. E-procurement allows business-to-business transactions over the internet. Online stores allow online shopping. Online marketplaces connect buyers and sellers of services. Online communities are groups of people with shared interests who communicate online. Online companies form virtual businesses through common online transactions. The document then describes the order fulfillment process and its key steps of product inquiry, sales quotes, order configuration, booking, confirmation, billing, and planning.
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E-commerce involves the distribution, marketing, sale, and delivery of products and services over electronic systems like the Internet. It includes business-to-business, business-to-consumer, consumer-to-business, and consumer-to-consumer transactions. The key functions of e-commerce are communication, process management, service management, and transaction capabilities. Emerging trends include increased use of mobile devices and social media for e-commerce transactions, as well as omni-channel retailing to provide integrated online and in-store shopping experiences. E-commerce is expected to continue growing significantly with improvements in technology.
E-Commerce
E-commerce refers to the paperless exchange of business information using electronic methods like EDI, email, electronic bulletin boards, EFT, and other network technologies. It provides benefits like non-cash payment options, 24/7 availability, improved advertising and sales, better inventory management, and improved communication. Traditional commerce relies more on in-person interactions, while e-commerce allows for asynchronous electronic transactions without human intervention. The main e-commerce models are B2B, B2C, C2C, C2B, B2G, G2B, and G2C.
Ecommerce 2
The document discusses the key infrastructure decisions for e-commerce businesses, including marketing, facilities, customer service, information technology, and fulfillment. Specifically, it notes that marketing is very important to succeed, facilities can start small and grow over time, customer service can be handled in-house or outsourced, choosing an e-commerce platform is a major decision, and fulfillment options include drop shipping or outsourcing. The document provides advice on flexibly designing office space and weighing the pros and cons of in-house versus outsourced solutions.
4-1Chapter 41Electronic Business E-Commerce and E.docx
4-1
Chapter 4
1
Electronic Business: E-Commerce and E-Government
Describe different business models used to compete in cyberspace as well as different forms of electronic government.
Business-to-Consumer E-Commerce
Describe business-to-consumer electronic commerce strategies.
Understand the keys to successful electronic commerce Web sites, and explain the different forms of Internet marketing.
Electronic Commerce Websites and Internet Marketing
Mobile Commerce, Consumer-to-Consumer EC, and Consumer-to-Business EC
Describe mobile commerce, consumer-to-consumer electronic commerce, and consumer-to-business electronic commerce.
Managing Finances and Navigating Legal Issues in EC
Describe how to conduct financial transactions and navigate the legal issues of electronic commerce.
Table of Contents
Introduction
Electronic Commerce Defined
Most Common Types of E-Commerce
E-Government
1-2
Electronic Commerce Defined
Electronic Commerce
“the exchange of goods, services, and money among firms, between firms and their customers, and between customers, supported by communication technologies and, in particular, the Internet”
Electronic Commerce occurs when any aspect of the transaction is facilitated by Electronic Communication Technologies.
We typically think of the Internet, which is where the vast majority of Electronic Commerce takes place.
Exchanges can involve consumer, businesses, and the government where any of these can be the buyer, the seller, or both.
3
Most Common Types of E-Commerce
4-4Type of ECDescriptionBusiness-to-consumer (B2C)Transactions between businesses
and their customersBusiness-to-business (B2B)Transactions among businessesConsumer-to-business (C2B)Transactions between customers
and businessesConsumer-to-consumer (C2C)Transactions between people not
necessarily working togetherGovernment-to-citizen (G2C)Transactions between a
government and its citizensGovernment-to-business (G2B)Transactions between a
government and businessesGovernment-to-government (G2G)Transactions among governments
There are many types of Electronic Commerce, based on who is interacting or selling to whom.
Business to Consumer is Businesses selling to Consumers; Consumer to Business is Consumers selling to Businesses.
E-Government
4-5
Government-to-Citizens
Government-to-Business
Government-to-Government
Governments use e-Government to increase efficiency and effectiveness much like businesses do.
By reducing paperwork and allowing for the electronic dissemination of information and the automated processing of transactions, governments can significantly reduce operating costs while increasing services.
Examples of this might include the electronic filing of income tax returns, the online filing of business license applications, or the ability to share data electronically between different law enforcement agencies.
4-6
Chapter 4
6
Electronic Business: E-Commerce and E-Government
Descr ...
E comm (shalvi)
The document discusses e-commerce, which is defined as the buying and selling of goods and services over electronic systems like the internet. It describes the different types of e-commerce including business-to-business (B2B), business-to-consumer (B2C), business-to-government (B2G), consumer-to-consumer (C2C), and mobile commerce (m-commerce). The key advantages of e-commerce are faster transactions, a larger customer reach without geographic limitations, and lower costs. Some disadvantages are the inability to physically examine products and the possibility of credit card theft.
Full Notes on E-Commerce | Study Material for E-Commerce
Full Notes on E-Commerce | Study Material for E-Commerce Amity University | FMS - DU | IMT | Stratford University | KKMI International Institute | AIMA | DTU
This document provides an introduction to e-business and e-commerce. It defines e-business as conducting business electronically, including e-commerce as well as other applications like re-engineering processes, e-commerce systems, and enterprise collaboration. E-commerce is defined as a subset of e-business focused on online buying and selling. The document then discusses the history and development of e-business from the 1970s onward, outlines different e-business models and applications, and provides details on concepts like electronic data interchange and business-to-business e-commerce.Similar to E business (20)
4-1Chapter 41Electronic Business E-Commerce and E.docx
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Full Notes on E-Commerce | Study Material for E-Commerce
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E business
- 1. E-BUSINESS ITS MEANING COMPONENT MODEL FEATURES Submitted by Haider
- 2. INTRODUCTION IT is the administration of conducting any business by using internet. This would include buying and selling of good or services using commercial transactions conducted electronically along with providing customer or technical support.
- 3. COMPONENTS 1. E-Procurement 2. Online Stores 3. Online Marketplace 4. Online Communities 5. Online Companies
- 4. E-PROCUREMENT IT is supplier exchange in which business to business , business to government and sales of services. IT is a way adopted by companies to reduce the costs and efforts by scouring products
- 5. ONLINE STORES IT is an electronic sourcing for products or services such as Online shopping stores
- 6. ONLINE MARKETPLACE IT is an electronic commerce that connects the buyers and suppliers to the services over the internet
- 7. ONLINE COMMUNITIES These are the groups of people having the same interests or purposes who use the internet to communicate with each other.
- 8. ONLINE COMPANIES IT is electronic business cooperation that connects the individual companies and forms a virtual business with a common transaction offers
- 9. ORDER FULFILLMENT PROCESS It is based on all the activities needed for a customer to get ordered of products including customers services
- 10. STEP OF ORDER FULFILLMENT PROCESS 1. Product inquiry 2. Sales Quote 3. Order Configuration 4. Order Booking 5. Order Confirmation 6. Billing 7. Order Planning
- 11. PRODUCT INQUIRY Are you surfing the website of any well-reputed business brand manufacturing laptops , desktop , and able to view their all products
- 12. SALE QUOTE Laptop prices , screen size or usage are clearly mentioned on the website for sales quotation for customers
- 13. ORDER CONFIGURATION The customers select what he proposed to purchase. The products are easily adjusted or canceled during this phase
- 14. ORDER BOOKING This phase includes the booking of products available on websites
- 15. ORDER CONFIRMATION This process ensure the details of the order
- 16. BILLING It is the process that enable the customers to pay for the products
- 17. ORDER PLANNING Every customers has different options for delivery So the order will be delivered accordingly