Preventing a Brain Drain - Summer 2014 NCLGBA Conference

1. Employee Climate Survey
Rock Hill,
South Carolina

2. Employee Climate Survey 2
• Purpose
• Survey Design
• Data Analysis
• Sharing Results
• Addressing Results
Employee Climate Survey
Rock Hill

3. Employee Climate Survey 3
• Purpose
• Serve as step for enhanced employee engagement
• Learn about employees’ opinions and priorities in a
systematic way
• Identify organizational strengths and weaknesses as an
employer
‐‐‐‐‐‐‐‐‐
• Assist with employee retention
• Assist with employee recruitment
• Survey Design
• Data Analysis
• Sharing Results
• Addressing Results
Employee Climate Survey
Rock Hill

4. Employee Climate Survey 4
• Purpose
• Survey Design
• Reviewed other organizations
• Monica Allen, Ph.D. – Mecklenburg County
• Engaged Department Heads
• Data Analysis
• Sharing Results
• Addressing Results
Employee Climate Survey
Rock Hill

5. Employee Climate Survey 5
• Purpose
• Survey Design
• Data Analysis
– Dale Roenigk, SOG (provided assistance)
• Sharing Results
• Addressing Results
Employee Climate Survey
Rock Hill

6. Employee Climate Survey 6
Data Analysis
Descriptive
Statistics
Correlation &
Regression Analysis
Weaknesses &
Strengths

7. Employee Climate Survey 7
• Purpose
• Survey Design
• Data Analysis
• Sharing Results
• Department Reports
• Department Head Retreat
• Employee Sessions
• Employees able to receive City & Department
Report
• Review strengths & weaknesses
• Question & Answer
• Addressing Results
Employee Climate Survey
Rock Hill

8. Employee Climate Survey 8
Sharing Results
Sample slides from the presentation used during the
employee sessions.

9. Employee Climate Survey 9
• Purpose
• Survey Design
• Data Analysis
• Sharing Results
• Addressing Results
Employee Climate Survey
Rock Hill
• Very action oriented

10. Employee Climate Survey 10
Addressing Results
These were a few of our corporate efforts. Each department was required
to choose one or two low ranking areas to focus on addressing.

11. Employee Climate Survey 11
Addressing Results
1. Performance Appraisal System
2. Facilitating Collaboration
a. Org chart
b. Outlook – org chart info
3. Recognition
a. Supervisor Thank You
Luncheons
b. Quality in Action
Program

12. Employee Climate Survey 12
Reflective Notes
• Involve management in survey design
but don’t recreate the wheel.
• Analyze results to help focus on valuable
returns for the investment.
• Be transparent – share the results; the
good, the bad, and the ugly.
• Address results in a collaborative and
deliberate manner.
Employee Climate Survey
Rock Hill