This document discusses collaboration technologies and trends in mobility solutions and cloud computing. It notes that mobility solutions and cloud computing are top priorities for CIOs. Tablets and smartphones are being adopted much faster than previous technologies. The cloud provides benefits but collaboration currently happens across different solutions in pieces rather than being integrated. Fully integrating mobility solutions, collaboration, and cloud computing can transform how employees work and benefit organizations by improving communication and reducing costs.

1. 1
DRIVING BUSINESS
TRANSFORMATION WITH
INTEGRATED COLLABORATION

2. 2
THE CIO LANDSCAPE

3. 3
TOP CIO PRIORITIES
Mobility Solutions and
Cloud Computing
made the biggest jumps
Top priorities remain
consistent
• Business Intelligence
• Mobility Solutions
• Virtualization
Source: The Essential CIO, IBM 2011

4. 4
MOBILITY: DEVICE OVERVIEW
Adoption of mobile technology in the last decade has been
• 2X faster than 1990s internet adoption
• 3X faster than social networking adoption, and
• 10X faster than 1980s PC adoption

5. 5
TABLETS AND USAGE TRENDS
Source: Forrsights Workforce Employee Survey, Q2 2012

6. 6
BENEFITS OF THE CLOUD

7. 7
MARKET & INDUSTRY INSIGHTS

8. 8
WE ARE THE MEETING EXPERTS
Data and observations from
• 20 years in collaboration technology
• Exclusive focus on collaboration
• 75% of Fortune 100 clientele
• Over 35,000 customers
• In the last five years:
• Connecting nearly 1-billion people
• From 137 countries
• In over 200 million meetings

9. 9
COLLABORATION YESTERDAY

10. 10
COLLABORATION TRANSFORMED
Audio conferencing naturally evolved into web and video conferencing

11. 11
MISSED OPPORTUNITIES: WEB
CONFERENCING
• Over 60% of PGi customers agree that meeting online is more effective than phone
calls
• Yet only 30% of our customers are actually using BOTH audio and web
conferencing meetings at the same time!

12. 12
MISSED OPPORTUNITIES: MOBILITY SOLUTIONS
The devices are out there
Forrester estimates:
• 555 Million Information Workers will grow to
865 Million by 2016
• 70% of firms issue executives both a
laptop and smartphone
• 52% of information workers across 17 countries
report using three or more devices for work
But they are not being used in collaboration
• 34% of all conference call access was through a
mobile or VoIP device. (Wainhouse)
• 21% of meeting participants access via smartphone
(PGi customer survey)

13. 13
BENEFITTING FROM
INTEGRATED COLLABORATION

14. 14
RECOGNIZED COLLABORATION BENEFITS
• A business and its IT department both benefit
from the rollout of collaboration technology
• Forrester research shows that collaboration tools
help business leaders
• reduce travel expenses,
• improve corporate communication, and
• improve project management while helping IT
leaders reduce their costs
• These benefits are attributable to improvements
that include communications technologies like
cloud-based conferencing services
Source: “Info Workers Will Erase The Boundary Between Enterprise And Consumer Technologies,” Forrester Research, 2012.

15. 15
COLLABORATION INVESTMENTS
• Firms are using more team workspaces, Web 2.0 tools, and real-time communications
Source: “Info Workers Will Erase The Boundary Between Enterprise And Consumer Technologies,” Forrester Research, 2012.

16. 16
COLLABORATION IN PIECES
MOBILITY
SOLUTIONS
COLLABORATION
CLOUD
COMPUTING
SELF SERVICE
PORTALS

17. 17
INTEGRATING THE PIECES TOGETHER
MOBILITY
SOLUTIONS
COLLABORATION
CLOUD
COMPUTING
SELF SERVICE
PORTALS

18. 18
PROOF POINT: LYNC ONLINE INTEGRATION
Growth in Lync Online Audio Integration
usage
• From January 2012 to March 2013
Cloud Computing for IM/Chat & Audio
Conferencing
• Audio Conferencing Adapter for Lync
provides:
• Global PSTN audio conferencing
• Integrated with Lync Online VoIP
• Meeting scheduling from Lync

19. 19
When Collaboration technologies integrate with Mobile and Cloud technologies, you can
Transform how your employees work, meet and benefit from collaboration.
YOU COULD COLLABORATE BETTER
TODAY

20. 20
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