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Don’t believe the hype –
why O365 might not be the Droid you are looking for
Andreas Ponte
PLATINUM SPONSORPLATINUM SPONSORS
GOLD SPONSORS
SILVER SPONSORS
BRONZE SPONSORS SPEEDSPONSORING BEER SPONSOR
Social Connections 15 Munich, September 16-18 2019
What I will talk about
• Introduction
• Some background information
• Complains, fears, challenges about the
O365 offering and cloud offerings in
general
Social Connections 15 Munich, September 16-18 2019
Andreas Ponte
Combining reporting, audit and compliance experience from the
reinsurance industry with about 25 years of technical IT know-how
to enable security and collaboration adoption.
Joined Belsoft AG in 2007
Since 2014 CEO of Belsoft Collaboration AG
2015 - 2019

Regularly speaking at own events and various user groups
Initiator of Icon Switzerland - a customer forum/user group about
IBM HCL Collaboration solutions
about me
Social Connections 15 Munich, September 16-18 2019
Don’t believe the hype –
why O365 might not be the Droid you are looking for
Social Connections 15 Munich, September 16-18 2019
The market wave (what everyone else is doing..)
!
Innovators Early Adopters Early Majority Late Majority Laggards
Social Connections 15 Munich, September 16-18 2019
The market wave (what everyone else is doing..)
!
Innovators Early Adopters Early Majority Late Majority Laggards
• In the days of Agile and Cloud (add your flavour of service here)
this wave is constantly moving and cycles are getting faster
• Companies are struggling with the overwhelming offering and
constant changes
• They have concerns about regulations & security (and pricing)
• and often a wrong perception of «Digital Transformation»
Social Connections 15 Munich, September 16-18 2019
Let’s start with a simple one..
?
Social Connections 15 Munich, September 16-18 2019
a few months back
Social Connections 15 Munich, September 16-18 2019
the current offering
Social Connections 15 Munich, September 16-18 2019
This is from two days ago
Guess	who’s	back?
Social Connections 15 Munich, September 16-18 2019
The when-to-use-what paradigm
«When To Use What In Office 365» by Richard Harbridge, Kanwal Khipple & Haniel Croitoru, 2toLead
Social Connections 15 Munich, September 16-18 2019
Infographic by OnPoint Solutions
Social Connections 15 Munich, September 16-18 2019
it’s all about the loops
Social Connections 15 Munich, September 16-18 2019
it’s all about the loops
«Microsoft 365 Teamwork infographic» from metalogix.com / «Where to start the conversation for teamwork» infographic from 365forall.com
Social Connections 15 Munich, September 16-18 2019
added bonus slide
• at last years Inspire (in July) Microsoft CEO
Satya Nadella explained his taxonomy of
communication boosting Yammer’s role
• Yammer was removed from the sign-up offering
3 months later
• Customers were «convinced» to move to Teams
• and today?
Social Connections 15 Munich, September 16-18 2019
added bonus slides
this: explains this:
Guess	who’s	back?
Social Connections 15 Munich, September 16-18 2019
Performance & Stability
Social Connections 15 Munich, September 16-18 2019
• 99% uptime means 1% downtime.
• Over the course of 365 days, that’s 3.65 days 

the service can be down
• That’s equal to 87.6 hours
No outages in the cloud (aka not my problem)
panagenda | How to minimize the impact of cloud outages on your business with real-time monitoring / https://istheservicedown.com
Social Connections 15 Munich, September 16-18 2019
• !
Security & Regulation concerns aka the comeback of..
Social Connections 15 Munich, September 16-18 2019
Experience and feedback from customers
• Not happy with
• Performance - Reliability - Complexity
• Background changes breaking custom code
(we have stories to tell..)
• «Continuous implementation..»
• no pricing transparency
• the need of additional security tools - $$$$
Social Connections 15 Munich, September 16-18 2019
Experience and feedback from customers
• They want
• simplicity
• more control
• more time to adapt solutions
• «scheduled implementation..»
• flexibility
• small(er) solutions
Social Connections 15 Munich, September 16-18 2019
HCL Connections – flexible and modular for users and IT
Graphic by Alan Hamilton
Social Connections 15 Munich, September 16-18 2019
Social Connections 15 Munich, September 16-18 2019
want to know more? get in touch with us
Belsoft Collaboration AG

collaboration@belsoft.ch
https://belsoft-collaboration.ch

@belsoft
Tel: +41 44 388 13 41

PLATINUM SPONSORPLATINUM SPONSORS
GOLD SPONSORS
SILVER SPONSORS
BRONZE SPONSORS SPEEDSPONSORING BEER SPONSOR
Don’t believe the hype – why O365 might not be the Droid you are looking for

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Don’t believe the hype – why O365 might not be the Droid you are looking for

  • 1. Don’t believe the hype – why O365 might not be the Droid you are looking for Andreas Ponte
  • 2. PLATINUM SPONSORPLATINUM SPONSORS GOLD SPONSORS SILVER SPONSORS BRONZE SPONSORS SPEEDSPONSORING BEER SPONSOR
  • 3. Social Connections 15 Munich, September 16-18 2019 What I will talk about • Introduction • Some background information • Complains, fears, challenges about the O365 offering and cloud offerings in general
  • 4. Social Connections 15 Munich, September 16-18 2019 Andreas Ponte Combining reporting, audit and compliance experience from the reinsurance industry with about 25 years of technical IT know-how to enable security and collaboration adoption. Joined Belsoft AG in 2007 Since 2014 CEO of Belsoft Collaboration AG 2015 - 2019
 Regularly speaking at own events and various user groups Initiator of Icon Switzerland - a customer forum/user group about IBM HCL Collaboration solutions about me
  • 5. Social Connections 15 Munich, September 16-18 2019 Don’t believe the hype – why O365 might not be the Droid you are looking for
  • 6. Social Connections 15 Munich, September 16-18 2019 The market wave (what everyone else is doing..) ! Innovators Early Adopters Early Majority Late Majority Laggards
  • 7. Social Connections 15 Munich, September 16-18 2019 The market wave (what everyone else is doing..) ! Innovators Early Adopters Early Majority Late Majority Laggards • In the days of Agile and Cloud (add your flavour of service here) this wave is constantly moving and cycles are getting faster • Companies are struggling with the overwhelming offering and constant changes • They have concerns about regulations & security (and pricing) • and often a wrong perception of «Digital Transformation»
  • 8. Social Connections 15 Munich, September 16-18 2019 Let’s start with a simple one.. ?
  • 9. Social Connections 15 Munich, September 16-18 2019 a few months back
  • 10. Social Connections 15 Munich, September 16-18 2019 the current offering
  • 11. Social Connections 15 Munich, September 16-18 2019 This is from two days ago Guess who’s back?
  • 12. Social Connections 15 Munich, September 16-18 2019 The when-to-use-what paradigm «When To Use What In Office 365» by Richard Harbridge, Kanwal Khipple & Haniel Croitoru, 2toLead
  • 13. Social Connections 15 Munich, September 16-18 2019 Infographic by OnPoint Solutions
  • 14. Social Connections 15 Munich, September 16-18 2019 it’s all about the loops
  • 15. Social Connections 15 Munich, September 16-18 2019 it’s all about the loops «Microsoft 365 Teamwork infographic» from metalogix.com / «Where to start the conversation for teamwork» infographic from 365forall.com
  • 16. Social Connections 15 Munich, September 16-18 2019 added bonus slide • at last years Inspire (in July) Microsoft CEO Satya Nadella explained his taxonomy of communication boosting Yammer’s role • Yammer was removed from the sign-up offering 3 months later • Customers were «convinced» to move to Teams • and today?
  • 17. Social Connections 15 Munich, September 16-18 2019 added bonus slides this: explains this: Guess who’s back?
  • 18. Social Connections 15 Munich, September 16-18 2019 Performance & Stability
  • 19. Social Connections 15 Munich, September 16-18 2019 • 99% uptime means 1% downtime. • Over the course of 365 days, that’s 3.65 days 
 the service can be down • That’s equal to 87.6 hours No outages in the cloud (aka not my problem) panagenda | How to minimize the impact of cloud outages on your business with real-time monitoring / https://istheservicedown.com
  • 20. Social Connections 15 Munich, September 16-18 2019 • ! Security & Regulation concerns aka the comeback of..
  • 21. Social Connections 15 Munich, September 16-18 2019 Experience and feedback from customers • Not happy with • Performance - Reliability - Complexity • Background changes breaking custom code (we have stories to tell..) • «Continuous implementation..» • no pricing transparency • the need of additional security tools - $$$$
  • 22. Social Connections 15 Munich, September 16-18 2019 Experience and feedback from customers • They want • simplicity • more control • more time to adapt solutions • «scheduled implementation..» • flexibility • small(er) solutions
  • 23. Social Connections 15 Munich, September 16-18 2019 HCL Connections – flexible and modular for users and IT Graphic by Alan Hamilton
  • 24. Social Connections 15 Munich, September 16-18 2019
  • 25. Social Connections 15 Munich, September 16-18 2019 want to know more? get in touch with us Belsoft Collaboration AG
 collaboration@belsoft.ch https://belsoft-collaboration.ch
 @belsoft Tel: +41 44 388 13 41

  • 26. PLATINUM SPONSORPLATINUM SPONSORS GOLD SPONSORS SILVER SPONSORS BRONZE SPONSORS SPEEDSPONSORING BEER SPONSOR