2. AGENDA FOR THE DAY
GE T T ING ahead of the curve
S PE E D + innovation
E VOLV I N G the role of IT
BE N E FI TS of managed cloud
S ECURI T Y considerations
CLOUD models
2 0 1 6
3. MEET CHRIS PATTERSON
• Key player in building NaviSite’s cloud computing platform, NaviCloud, from
the ground up.
• Responsible for overseeing NaviCloud’s continual upgrades and
improvement.
• Oversees the development and implementation teams for NaviSite’s
Desktop-as-a-Service and NaviCloud Intelligent Storage solutions.
• Prior to joining NaviSite, Patterson spent nine years at MTM technologies as
the Director of Information Security Services.
4. MEET RAY GLASS
• Cloud Enablement Manager in the New York City market for NaviSite.
• Long time technology educator, Ray started his career more than 25 years
ago in the proprietary world of IBM. Ray has been involved in the
Datacenter environment as it evolved from Mainframe centric to
Client/Server to Hybrid Cloud to today’s agile computing.
• Adapted the latest skillsets and remains an educator of creative ideas for
clients seeking cloud and hybrid solutions.
• His skills formed within the datacenter of yesterday, now focus on cloud
enablement which give him a unique perspective from all sides:
Infrastructure, Application and Service Provider.
5. GETTING AHEAD OF THE CURVE
C R E AT I N G P R O A C T I V E
I T S O L U T I O N S2
T R U E C O S T O F R E A C T I O N A R Y
I T D E C I S I O N S3
I T ’ S C R I T I C A L R O L E I N S P E E D
A N D I N N O VAT I O N
4
B E H I N D T H E W H E E L
W I T H N A S C A R1
6. R E M O V E
B U R D E N
of commodity IT tasks
M A N A G E M E N T
needs to provide a vision
C O R E S TA F F
needs to focus on constant innovation
P I V O T S TA F F
to improve end user experience
THE EVOLVING ROLE OF IT
7. IT AND THE
COMPETITIVE
ADVANTAGE
C R E AT E C O M P E T I T I V E
D I F F E R E N T I AT O R2
U S E R E X P E R I E N C E3
F O C U S O N C O R E B U S I N E S S1
8. SPEED
OF INNOVATION
Biggest IT spend outside of
the core applications is
M A R K E T I N G
I P H O N E
consumer culture has
made an impact on business
F O S T E R I N G
collaboration is essential
9. MANAGED CLOUD
with cloud, timing is everything
S OLUT ION
Create opportunities to work on strategic initiatives1
Business case example – mobile enablement
Reallocate resources spent on management tasks2
13. Managed Office 365
Productivity Suite
APPLICATION
SERVICES
Managed Microsoft Exchange
Managed SharePoint
Managed Lync
Enterprise Mobility & Mgmt.
Managed Oracle Suite
Managed Microsoft Dynamics
Managed Custom Application
Development & Management
Mngd. IBM Notes & Domino
Colocation
HOSTING
SERVICES
Managed Server
Managed Database
Managed Security
Managed Storage
Managed Network
Managed Application /
Middleware Server
Managed Web Server
CLOUD
INFRASTRUCTURE
SERVICES (IaaS)
CLOUD DESKTOP
SERVICES (DaaS)
NAVISITE ENTERPRISE PRODUCT PORTFOLIO
Enterprise Offerings
Mid-Market / Enterprise Product
Offerings
Key
Managed
CollaborationSuite
Managed
ApplicationsSuite Self-Service Cloud
Managed Cloud
NaviCloud® Vault
Cloud Onboarding &
Migration
NaviCloud® Desktops
NaviCloud® Sessions
NaviCloud® DaaS with
Accelerated Graphics
14. There are many cloud providers to
choose from, but there is only
QUESTIONS?
To speak with someone from the Time Warner
Cable Business Services and NaviSite teams about
how your company could move from scramble
to strategy with the cloud
call 1-877-265-6467 or visit
go.navisite.com/cloudmadeeasy.
that offers the simplicity of
combining connectivity and
a suite of cloud services on
one network.
Editor's Notes
Chris
Kicking this off with NASCAR example. Keep it brief. Sports organization leveraging tech to create more fan engagement.
Draw parallel between being proactive about adopting tech solutions and the future of IT as a business function
More strategic role of IT
Cost of maintenance
Cost of being reactionary
Moderator: Ray, how does this NASCAR example reflect what’s going on with regard to innovation?
Ray
Speak to “IT’s critical role in speed and innovation.” Include communication, messaging and integration of customer experience.
Moderator: Why is this necessary to stay competitive? [[create new slide]]
Moderator
Chris, how is has all this impact the role of IT ?
Chris
Change from reactive to proactive
Fulfilling vision vs fulfilling tasks.
Company leadership and long term thinking. If doesn’t exist, how can IT get management thinking more long term abut their function?
Value of data…advantage of what I know. USE EXAMPLE
Creating strategic ways to deliver an improved customer experience.
Moderator: Ray, What are you seeing with respect to the new role of IT?
Ray
Pivot staff
Build off of Chris’ example
MODERATOR
Is the answer in the cloud? [[Create new slide]]
Moderator: Chris: What should we know about this new role?
Chris
Start with Gartner Survey
Marketing campaigns have to change quickly based on social media trends.
Marriott app on my phone was version 4.0.0 on 12/5/2014 – relate back to hundreds, thousands or tens of thousands of users
Version 5.7 (14 separate updates) released on 12/21/2015
Updates on CRM and other programs
Cost and resources of testing apps today
Moderator
How has this trend impacted communication?
Ray
Why messaging and collaboration is critical to speed of business
Do you have any data or trends?
Please use a real world example. Or should Chris be prepared with one?
Working across the city or across the globe – technology and work flow.
Communication and the customer.
Moderator
How does cloud technology play into this?
Moderator: Chris, how does cloud technology fit in?
Chris
Kick this off with a real world example – How managed cloud was used by one company to keep up with the speed of innovation.
“No one picks one hospital over another based on their email system”
Why cloud improves speed and provides the agility necessary to be innovative
How to justify reallocation or resources. Business case of devoting resources to growth and customer experience.
Address concern for layoffs
Moderator: Ray, what does this mean, big picture?
Ray
Big picture on business case for enterprise business
CapEx vs OpenEx
Reference mobile enablement and set up security in next slide:
Issues around personal devices being used for business. Example of CEO using his own iPad. Rapid change is key.
TRANSITION TO CLOUD SECURITY TOPIC BY KEYING UP MISCONCEPTIONS AROUND CLOUD SECURITY
Moderator: Chris, what do executives need to know about cloud security?
Chris
Explain source and context for “most cited concern for those not in the cloud”
Piggy Bank vs Bank Vault analogy – keep this brief. One or two sentences
Compliance: spirit versus letter of the law and encrypted desktop analogy. Address controls.
Ray
Evolving security concerns
Customers and partners demand security
Moderator: We spoke about managed solutions and security, but what about the options for implementation?
Chris
Brief history lesson – start approx 12 years ago with Saas, private vs public cloud
Under Hybrid IT, discuss:
Public cloud becomes one more tool
Most environments are hybrids of one kind or another:
Public/Private cloud
SP/On-prem
Hosted cloud/hosted physical
You don’t have to go all in. Pick what works. - CASE STUDY OR REAL WORLD EXAMPLE
Ray
Hybrid as a trend.
Part of the future of all companies. DATA or STATS
Chris
Developing closing thought.
Ray
In summing up, a key takeaway from today’s webinar is the realization that in order to meet the ever demanding needs of overworked internal users and ever increasing speed of innovation demanded by clients and consumers, Enterprises will require Flexible & Agile hybrid solutions to maintain any competitive edge.
Data is flowing faster and changing more than ever before. More new data is being created now than ever before.
Hybrid IT solutions offer more ways of distributing, securing and monetizing data than older on premise and less scalable fixed cost architectures. A change towards a more collaborative and more inclusive sharing experience based on a vision that IT creates will be the new normal. This strategic role is where I feel IT professionals should move towards.