Organisations are witnessing rapid changes in business environment that necessitates businesses to be nimble. Large organisations, given their scale of operations, find it particularly challenging to roll-out changes – especially if the change/s involved constitute a major departure from established and institutionalized procedures. Change Management comes in as an important discipline in this context.

1. THE DIFFICULT SIDE
OF
CHANGE MANAGEMENT
"The systematic approach and application of knowledge, tools and resources to deal with change. It
involves defining and adopting corporate strategies, structures, procedures and technologies to handle
changes in external conditions and the business environment. The primary goal of change management is
to successfully implement new processes, products and business strategies while minimising negative
outcomes.”
- The Society of Human Resource Management
Management behaviour
does not support change
ORGANISATION-WIDE CHANGES INCLUDE
STRUCTURAL CULTURAL ECONOMIC POLITICAL LEADERSHIP
of organisations experience 3 or
more changes in a year61%
organisations have six or more
changes26%
say there are more changes to
come45%
say the pace of change is faster
and more unpredictable48%
ROLE OF LEARNING PACE OF CHANGE
27%
provide change
management training
to all employees
43%
provide change
management
training to
managers
MANAGING CHANGE
17%
Organisations
aren't prepared to
manage change:
of respondents rate
their organisations
as highly effective at
managing change 30%
of organisations
have change
management teams
BARRIERS & FACTORS CONTRIBUTING TO FAILURE
33%
14%
Employees resistant to
change
39%
Other obstacles
14% Inadequate resources or
budget
SOURCES:
ATD Research
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