SlideShare a Scribd company logo
OUR
AMAZING PANEL
Nonprofit Marketing in the Digital Age | 2013
Stephanie Christiansen
Executive Director
MISSION
To improve the lives of individuals and
families affected by autism
FUNDS RAISED
Raised and distributed over $6 million
Raised an additional $3.4 million for the
Emory Autism Center
COMMUNITY OUTREACH
Support programs across Georgia
Annual Events
Nonprofit Marketing in the Digital Age | 2013
James Franklin
CEO
Founded in 2000 to provide technology support to other nonprofits.
We connect the needs of nonprofits with the skills and financial resources of
the technology community.
In 2012, TechBridge served 100 nonprofits who collectively touched over 5
million people.
Services
• Cloud migrations
• Process documentation & optimization
• IT outsourcing
• Nonprofit applications
Programs
• Free and discounted software
• Adopt-a-Nonprofit
• NPXchange (coming soon)
Nonprofit Marketing in the Digital Age | 2013
Greg Hodgin
Executive Director
The Problem:
•40 million refugees worldwide
•Refugees suffer from exposure, illness,
assaults, and death
The Solution:
Peacebuilding Solutions is reshaping and
improving current practices in the fields of
peacebuilding, humanitarian aid, and
reconstruction of communities affected by conflict
and natural disasters.
Nonprofit Marketing in the Digital Age | 2013
About Peacebuilding Solutions:
•Established 2008
•Partnerships with CH2M Hill, EWB-Atlanta, EWB-GA Tech and UNHCR-USA
Which Marketing Channel Takes The Lead?
Nonprofit Marketing in the Digital Age | 2013
Tablet Growth More Rapid than Smartphones
Nonprofit Marketing in the Digital Age | 2013
Tablets Surpassed Desktop PCs & Notebooks in Q4
Nonprofit Marketing in the Digital Age | 2013
Nonprofit Marketing in the Digital Age | 2013
How well is your website
optimized for mobile users?
Top Communication
Goals for Nonprofits
1. Acquire New Donors
2. Engage Community
3. Generate Brand Awareness
4. Retain Current Donors
November 2012 survey of 1,435 nonprofits
Source: NonprofitMarketingGuide.com
Nonprofit Marketing in the Digital Age | 2013
75%
48%
Most Popular
Communication
Frequencies for Nonprofits
Monthly Email Quarterly Direct Mail
Nonprofit Marketing in the Digital Age | 2013
How Does Your Email
Marketing Stack Up?
Nonprofit Marketing in the Digital Age | 2013
Convio Online Marketing Nonprofit Benchmark Index™ Study.
Published April 2012. Based on data from 700 organizations.
• The medium rate at which organizations convert website visitors to
their email file is 1.9%.
• Organization’s email files experienced a media growth of 12.45%
• Organizations in the 250,000 email tier excel at conversion with
4.9%
21%
29%
36%
56%
51%
69%
37%
33%
36%
28%
36%
24%
Print
Media Relations
Live Events
Email Marketing
Social Media
Website
Very Important Somewhat Important
Most Important
Communication Channels
Nonprofit Marketing in the Digital Age | 2013
Source: NonprofitMarketingGuide.com
24%
42%
62%
94%
LinkedIn
YouTube
Twitter
Facebook
Most Important Social Media
Networks for Nonprofits
Nonprofit Marketing in the Digital Age | 2013
Source: NonprofitMarketingGuide.com
Google+
26%
Pinterest
36%
Instagram
21%
YouTube
25%
LinkedIn
26%
Where Nonprofits are
Experimenting with Social Media
Nonprofits most likely to
add or experiment with
Pinterest
Nonprofit Marketing in the Digital Age | 2013
Source: NonprofitMarketingGuide.com
How Does Your Social Media
Efforts Stack Up?
Nonprofit Marketing in the Digital Age | 2013
According to Convio Online Marketing Nonprofit Benchmark
Index™ Study.
• Number of people who’ve taken at least on online advocacy action
grew 17% from 2010 to 2011
• The percentage of online advocates also making an online donation
grew from 6.% in 2010 to 11.9% in 2011
What’s Exciting
• Investing in a new website
• Real plans in place for the first
time
• Integrating communications
channels to increase
effectiveness
• Using social media to reach
new supporters
What’s Scary
• Vying for supporters’ attention
• Trying something new,
especially social media
• The slow economy & lack of
investment in marketing
• Being overworked & burning
out
What Nonprofits Find
Exciting and Scary
Nonprofit Marketing in the Digital Age | 2013
Source: NonprofitMarketingGuide.com
DIGITAL
STRATEGY
WEB
DESIGN
SEARCH
MARKETING
ONLINE
DISPLAY
EMAIL
MARKETING
SOCIAL
MEDIA
MOBILE
MARKETING
WEB
ANALYTICS
About:
• Digital marketing agency founded in 1997
• Privately held
• Headquartered in Atlanta, GA
• Award Winning Design Team
High-performance digital marketing. Delivered.
Thank you!
3340 Peachtree Road Suite 750 | Atlanta, GA 30326 | (404) 751-1043

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Dma atlanta june 27, 2013 presentation

  • 1.
  • 2. OUR AMAZING PANEL Nonprofit Marketing in the Digital Age | 2013
  • 3. Stephanie Christiansen Executive Director MISSION To improve the lives of individuals and families affected by autism FUNDS RAISED Raised and distributed over $6 million Raised an additional $3.4 million for the Emory Autism Center COMMUNITY OUTREACH Support programs across Georgia Annual Events Nonprofit Marketing in the Digital Age | 2013
  • 4. James Franklin CEO Founded in 2000 to provide technology support to other nonprofits. We connect the needs of nonprofits with the skills and financial resources of the technology community. In 2012, TechBridge served 100 nonprofits who collectively touched over 5 million people. Services • Cloud migrations • Process documentation & optimization • IT outsourcing • Nonprofit applications Programs • Free and discounted software • Adopt-a-Nonprofit • NPXchange (coming soon) Nonprofit Marketing in the Digital Age | 2013
  • 5. Greg Hodgin Executive Director The Problem: •40 million refugees worldwide •Refugees suffer from exposure, illness, assaults, and death The Solution: Peacebuilding Solutions is reshaping and improving current practices in the fields of peacebuilding, humanitarian aid, and reconstruction of communities affected by conflict and natural disasters. Nonprofit Marketing in the Digital Age | 2013 About Peacebuilding Solutions: •Established 2008 •Partnerships with CH2M Hill, EWB-Atlanta, EWB-GA Tech and UNHCR-USA
  • 6. Which Marketing Channel Takes The Lead? Nonprofit Marketing in the Digital Age | 2013
  • 7. Tablet Growth More Rapid than Smartphones Nonprofit Marketing in the Digital Age | 2013
  • 8. Tablets Surpassed Desktop PCs & Notebooks in Q4 Nonprofit Marketing in the Digital Age | 2013
  • 9. Nonprofit Marketing in the Digital Age | 2013 How well is your website optimized for mobile users?
  • 10. Top Communication Goals for Nonprofits 1. Acquire New Donors 2. Engage Community 3. Generate Brand Awareness 4. Retain Current Donors November 2012 survey of 1,435 nonprofits Source: NonprofitMarketingGuide.com Nonprofit Marketing in the Digital Age | 2013
  • 11. 75% 48% Most Popular Communication Frequencies for Nonprofits Monthly Email Quarterly Direct Mail Nonprofit Marketing in the Digital Age | 2013
  • 12. How Does Your Email Marketing Stack Up? Nonprofit Marketing in the Digital Age | 2013 Convio Online Marketing Nonprofit Benchmark Index™ Study. Published April 2012. Based on data from 700 organizations. • The medium rate at which organizations convert website visitors to their email file is 1.9%. • Organization’s email files experienced a media growth of 12.45% • Organizations in the 250,000 email tier excel at conversion with 4.9%
  • 13. 21% 29% 36% 56% 51% 69% 37% 33% 36% 28% 36% 24% Print Media Relations Live Events Email Marketing Social Media Website Very Important Somewhat Important Most Important Communication Channels Nonprofit Marketing in the Digital Age | 2013 Source: NonprofitMarketingGuide.com
  • 14. 24% 42% 62% 94% LinkedIn YouTube Twitter Facebook Most Important Social Media Networks for Nonprofits Nonprofit Marketing in the Digital Age | 2013 Source: NonprofitMarketingGuide.com
  • 15. Google+ 26% Pinterest 36% Instagram 21% YouTube 25% LinkedIn 26% Where Nonprofits are Experimenting with Social Media Nonprofits most likely to add or experiment with Pinterest Nonprofit Marketing in the Digital Age | 2013 Source: NonprofitMarketingGuide.com
  • 16. How Does Your Social Media Efforts Stack Up? Nonprofit Marketing in the Digital Age | 2013 According to Convio Online Marketing Nonprofit Benchmark Index™ Study. • Number of people who’ve taken at least on online advocacy action grew 17% from 2010 to 2011 • The percentage of online advocates also making an online donation grew from 6.% in 2010 to 11.9% in 2011
  • 17. What’s Exciting • Investing in a new website • Real plans in place for the first time • Integrating communications channels to increase effectiveness • Using social media to reach new supporters What’s Scary • Vying for supporters’ attention • Trying something new, especially social media • The slow economy & lack of investment in marketing • Being overworked & burning out What Nonprofits Find Exciting and Scary Nonprofit Marketing in the Digital Age | 2013 Source: NonprofitMarketingGuide.com
  • 18. DIGITAL STRATEGY WEB DESIGN SEARCH MARKETING ONLINE DISPLAY EMAIL MARKETING SOCIAL MEDIA MOBILE MARKETING WEB ANALYTICS About: • Digital marketing agency founded in 1997 • Privately held • Headquartered in Atlanta, GA • Award Winning Design Team
  • 19. High-performance digital marketing. Delivered. Thank you! 3340 Peachtree Road Suite 750 | Atlanta, GA 30326 | (404) 751-1043