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GRADE
11
DAILY LESSON
LOG
School Grade level
Teacher Learning Area
Teaching Dates & Time Quarter
Section
I. OBJECTIVES
A. Content Standard The learner
demonstrates
understanding of the
core concepts in
Housekeeping.
The learner demonstrates understanding of providing effective housekeeping
services to house guests.
B. Performance Standard The learner
independently
demonstrates core
competencies in
Housekeeping as
prescribed in the TESDA
Training Regulation.
The learner independently demonstrates understanding of providing
effective housekeeping services to house guests.
C. Learning
Competencies/Objectives
1. Explain core concepts
in Housekeeping
2. Discuss the relevance
of the course
3. Explore on
opportunities for
Housekeeping as a
career
LO1: Handle
Housekeeping request
TLE_HEHK9-12HS-Ia-
c-1
1.1 Discuss
implementing Hotel
Codes, rules and
regulations
1.2 Explain different
skills of good
housekeeper needs
such as inter and
1.3 List down and
describe the basic
functions of each
personnel in the
housekeeping
department
1.4 Discuss nature and
scope of guestroom
cleaning, care and
maintenance
1.5 Enumerate bedroom
and bathroom amenities
offered in an institution
1.6 List down
procedures in
conducting room check,
turn down and make up
beds
1.7 Demonstrate proper
handling of guests’
requests in
intrapersonal skills TLE_HEHK9-12HS-Ia-
c-1
housekeeping following
safety and security
standards
TLE_HEHK9-12HS-Ia-
c-1
II. CONTENT INTRODUCTION TO
HOUSEKEEPING
HOTEL CODE AND
REGULATIONS/BASIC
SKILLS NEEDED FOR
HOUSEKEEPER
HOUSEKEEPING
DEPARTMENT/NATURE
OF GUESTROOM
CLEANING
BEDROOM AND
BATHROOM
AMENETIES
III. LEARNING
RESOURCES
CG, Printed Materials,
laptop, Monitor,
Worksheets
CG, Printed Materials,
laptop, Monitor, Manila
paper and pens
CG, Printed Materials,
laptop, Monitor
CG, Printed Materials,
laptop, Monitor
A. References
1.Curriculum Guide pages CG page 5 CG page 5 Cg page 5 Cg page 5
2. Textbook’s page N/A N/A N/A N/A
3.Additional Resources Internet
https://www.google.com
https://www.youtube.com
Internet
https://www.google.co
m
Internet
https://www.google.com
https://www.youtube.co
m
Internet
https://www.google.com
https://www.youtube.co
m
4. Other Learning
Resources
IV. PROCEDURES
A. Reviewing previous
lesson or presenting the
new lesson
The teacher will review
the previous lesson
Food and beverages
concepts
The teacher will give
relevance of the previous
course to housekeeping
Recall the topic
discussed yesterday
ASK: What are the core
competencies and
concepts of
housekeeping?
MOL (5 mins)
Codes, rules and
regulations
MOL (5 mins)
Personnel of
housekeeping
department
Duties/responsibilities of
the housekeeping
department
B. Establishing a purpose
for the lesson
Students will take up the
pre- test/ pre assessment
-test proper
- checking the test
The teacher will show
different pictures of
hotel
 If you are one of
the owners of
these hotel,
how you will
going to run
this?
4A’s Activity
AKTO KO,HULA MO!
The teacher will ask
some of the students to
pick up a piece of paper
and act what is written
in the paper. (the group
with the most highest
Showing pictures or
actual thing of bedroom
amenities and bathroom
amenities
-asking student
perception on those
things.
score will be the wiiner)
1.butler
2. valet
3. roomboy
4. front
desk/receptionist
(activity)
(sharing of ideas)
C. Presenting
examples/instances of the
new lesson
Analyzing the result of
the pre – test/ pre –
assessment.
 Asking the class
on what specific
part of the test
they had
difficulties in
answering
 Base from the
answers of the
students, the
teacher will
introduce the
housekeeping, its
core
competencies and
concepts
4A’s Activity
PICTURE ME OUT!
Each group will choose
picture of hotel they
brought. Suppose you
owned the hotel,
have a group
discussion on what are
the rules and
regulations you want to
implement in your
hotel.
After 10 minutes-
group presentation
(Activity)
What did you feel upon
doing the activity?
How did your group
come up with the
activity?
Are there similarities
and differences
between the work of
your group to other
groups?(Analysis)
How did you find the
activity?
are you having
difficulties in naming
those personnel?
(Analysis)
from the answer of the
student, the teacher will
have( Online
collaborative)
Video presentation of
the housekeeping
department personnel.
Additional information
(abstraction)
Online collaborative
Video presentation on
how to replenish
amenities
-bedroom amenities
-bathroom amenities
D. Discussing new
concepts and practicing
new skills#1
Using Online
Collaborative, the
teacher will show a video
presentation about the
concepts of
housekeeping
Based from the
answers of the
students, the teacher
will elaborate those
hotel codes, rules, and
regulations.
(Abstraction)
Identify the codes of
the hotel:
C/O
Have a role play
showing the different
personnel in
housekeeping
department(Applicatio
n)
Replenishing bathrooms
-hoe to disinfect
How to clean
How to replenish
MUR
Occ
VD
OOO (Application)
E. Discussing new
concepts and practicing
new skills#2
Brainstorming of the
students based from the
video presentation
-sharing session
(responses of the group)
Discussion of
Intrapersonal and
interpersonal skills
-Giving examples
Collaborative work of
each group
Introduction to
guestroom cleaning,
care and maintenance
Polishing, sweeping.
make up beds
Using 3A Activity
Group 1 –Act
Have a concept map (or
other graphic organizer)
about bedroom and
bathroom amenities
Group 2: Analyze
Compare the two:
bedroom and bathroom
amenities
Group 3: Apply
Given the sample
amenities, demonstrate
how to replenish it,
F. Developing mastery Group Activity
By the help of the
Process/activity. Each
group will discuss the
relevance of the
housekeeping to the
following:
G1- job opportunities
G2 – career preparation
G3 – market and
demands
-presentation of the
group
-feedback of the teacher
When you receive your
room assignment, what
would should be the
important thing to
write down?
What would you do if
you found a important
thing in the guestroom?
To whom you should
report?
What are the steps in
replenishing bedroom
amenities?
G. Finding practical
applications of concepts
and skills in daily living
What are the different
opportunities for
housekeeping as a
career?
Hotel rules are
management policy or
agreements between
the guest and the
hotel. Mentioned some
policies on the guest
registration card which
What are the provisions
of other services to
house guests?
What are the steps in
disinfecting bathrooms?
is signed by the guest
at the time of check in.
H. Making generalization
and abstractions and
about the lesson
Based on the discussions
and activity done, what
are concepts sand core
competencies of
housekeeping?
How important are the
codes, rules and
regulations in the
hotel?
How you will going to
collect dirty bath
towels?
I. Evaluating the learning Using graphic organizer,
explain the core
concepts of
housekeeping
Give the differences of
the intrapersonal and
interpersonal skills and
give examples of each.
Identify the duties of the
housekeeping
department
1. ironing the clothes
2. assisting to the g uest
room
3. welcoming the guest
4. getting soiled clothes
for laundry
5. making up beds
Identify the following
amenities.
BD- bedroom
BT- bathroom
1. dirty towels
2. bed sheets
3. blanket
4. toiletries
5. personal hygiene
J. Additional activities for
application
Each group will prepare
manila paper, coloring
pens and a picture of a
hotel
Name the personnel in
housekeeping
department and their
duties
What are the different
bedroom and bathroom
amenities?
Make a list of bedroom
and bathroom amenities
found in your home.
V. REMARKS
VI. REFLECTION
A. No. of learners who
earned 80% on the
formative assessment
Solaire-
Shangrila-
Solaire-
Shangrila-
Solaire-
Shangrila-
Solaire-
Shangrila-
Solaire
Shangri-la
B. No. of learners who
require additional
activities for remediation
Solaire-
Shangrila-
Solaire-
Shangrila-
Solaire-
Shangrila-
Solaire-
Shangrila-
Solaire
Shangri-la
C. Did the remedial lesson
work? No. of learners who
have caught up with the
lesson
D. No. of learners who
continue to require
remediation
E. Which of my teaching
strategies worked well?
Why did these work?
F. What difficulties did I
encounter which my
principal can help me
solve?
G. What innovations or
localize materials did I
use which I wish to share
with other teachers?
GRADE
11
DAILY LESSON
LOG
School ITLUGAN SENIOR HIGH SCHOOL Grade level 11
Teacher ANGELITA G. NAMUCO Learning Area Housekeeping
Teaching Dates & Time Nov.14-17, 2016 Quarter First
Section G11 –SOLAIRE G11- SHANGRILA
Monday- Thursday 7:00 – 9:00 am 1:00 – 3:00 pm
November 14, 2016
Monday
November 15, 2016
Tuesday
November 16, 2016
Wednesday
November 17, 2016
Thursday
November 18,
2016
Friday
I. OBJECTIVES
A. Content Standard The learner demonstrates understanding of providing effective housekeeping services to house guests.
ANGELITA G. NAMUCO
TVL Teacher
Prepared by:
JACQUELINE A. ARIAS
Officer- in - Charge
Checked and verified by:
B. Performance Standard The learner independently demonstrates understanding of providing effective housekeeping services to
house guests.
C. Learning
Competencies/Objectives
LO 2. ADVISE GUESTS
ON ROOM AND
HOUSEKEEPING
EQUIPMENT
2.1 Describe and explain
the use of different
types of housekeeping
and front office forms
2.2. Provide guest
orientation on house
rules and use of hotel
tools, materials,
equipment and other
amenities.
(TLE_HEHK9-12HS-Id-
2
2.3 Practice proper
handling of clients’
queries through
telephone, fax
machine, e-mail,
etc.
(TLE_HEHK9-12HS-
Id-2)
2.3 Practice proper
handling of clients’
queries through
telephone, fax
machine, e-mail, etc.
(TLE_HEHK9-12HS-Id-
2)
2.4 Identify common
problems related to
Housekeeping Services
(TLE_HEHK9-12HS-Id-
2)
II. CONTENT 1. Types and uses
of different
housekeeping
and front
service forms
2. Institutional
house rules and
procedures for:
2.1Guest safety
and security
Use of tools,
materials, equipment
and other amenities
Handle clients’
queries through
telephone, fax
machine, e-mail, etc.
Handle clients’
queries through
telephone, fax
machine, e-mail, etc.
Common problems
related to
housekeeping
III. LEARNING
RESOURCES
CG, Printed Materials,
laptop, Monitor,
Worksheets
CG, Printed Materials,
laptop, Monitor
CG, Printed Materials,
laptop, Monitor
CG, Printed Materials,
laptop, Monitor
A. References
1.Curriculum Guide pages CG page 6 CG page 6 CG page 6 CG page 6
2. Textbook’s page N/A N/A N/A N/A
3.Additional Resources Internet
https://www.google.com
https://www.youtube.com
Internet
https://www.google.co
m
https://www.youtube.co
m
Internet
https://www.google.com
https://www.youtube.co
m
Internet
https://www.google.com
https://www.youtube.co
m
4. Other Learning
Resources
IV. PROCEDURES
A. Reviewing previous
lesson or presenting the
new lesson
MOL (Assigned group)
5 mins.
Bedroom and bathroom
ameneties
MOL (5 minutes)
1. Types and uses
of different
housekeeping
and front office
forms
2. Institutional
house rules and
procedures
MOL (5 minutes)
1. Types and uses
of different
housekeeping
and front office
forms
2. Institutional
house rules and
procedures
MOL (5 minutes)
Handle clients’ queries
through telephone, fax
machine, e-mail, etc.
B. Establishing a purpose
for the lesson 4A’s Activity
The class will be divided
into 5. Each group will be
given the assigned task:
Read Information Sheet.
”Office Security, Facility
and After Hour Access/
Visitor Control and Guest
Procedures”
Sub topics to be
discussed by each group
are the following:
Group I – Houskeeping
Terminologies and
Visitor Control and Guest
Procedures
Group II - Office and
Building Security
Group III - General
Rules for Office Security
Using Online
collaborative, the
teacher will show a
video presentation on
how to handle client’s
queries through
telephone, fax,
machine, e mail, etc.
Using Online
collaborative, the
teacher will show a
video presentation on
how to handle client’s
queries through
telephone, fax,
machine, e mail, etc.
Using Online
collaborative, the
teacher will show a
video of the common
problems related to
housekeeping services
Group IV- Workplace
Security
Group V –Incident
Response(Activity)
C. Presenting
examples/instances of the
new lesson
 Sharing of ideas
to the group
How do you find the
activity?
Why did you encounter
hindrances to the given
task?
How did you cope with
it?
What insights can you
give? (Analysis)
Elaboration/additional
information from the
teacher about the topic
from the answers of
each group
(Abstraction)
By the help of
Process/activity,
each group will list
down the steps on how
to handle
guests/clients queries
through:
G1: telephone
G2:fax machine
G3:email
Presentation of the
group
By the help of
Process/activity, each
group will list down the
steps on how to handle
guests/clients queries
through:
G1: telephone
1.
G2:fax machine
G3:email
Presentation of the
group
Using 4A’s Activity
Each group will
enumerate those
problems shown in the
video
presentation(Activity)
1. What reactions have
you encountered within
your group?
2. How did you handle
the situation?
3. What particular
strategy can you share
with your classmates?
(Analysis)
D. Discussing new
concepts and practicing
new skills#1
Have each group a short
skit /role play on the
topic assigned to you
showing your
understanding on what
you have read.
1. What do you
feel when
planning the
activity?
2. What are the
things that you
consider when
doing the task?
1. What do you feel
when planning the
activity?
2. What are the
things that you
consider when doing
the task?
TASK:
Read information sheet
“ Common Problems
related to
housekeeping”
(Abstraction)
E. Discussing new
concepts and practicing
new skills#2
What are the forms used
in housekeeping?
1. doing the task?
2. What difficulties
did you
encounter?
Why is team work
necessary in doing the
task?
1. doing the task? 1
2. What difficulties
did you
encounter?
Why is team work
necessary in doing the
task?
. . Create a presentation
wherein common
related problems are
identified.
(Application)
F. Developing mastery What are the rules and
regulations as far as
tools, materials,
equipment and other
amenities are concerned
What are the things to
consider when
handling clients’
queries through phone,
and e-mail etc.
What are the things to
consider when handling
clients’ queries through
phone, and e-mail etc.
What concepts did you
get from the
presentation?
in housekeeping
department?
G. Finding practical
applications of concepts
and skills in daily living
Why should you prepare
this form? How to
accomplish the forms
needed in housekeeping?
How will you handle
clients’ queries through
phone, e-mail etc.
How will you handle
clients’ queries through
phone, e-mail etc.
If you encounter
situations like what they
had presented, What
are you going to do?
H. Making generalization
and abstractions and
about the lesson
What should you keep in
mind to keep the security
in housekeeping?
What are the reminders
when talking/
entertaining to the
clients?
What are the reminders
when talking/
entertaining to the
clients?
What insights can you
give?
I. Evaluating the learning Identify the following.
Write your answer in ¼
sheet of paper.
1. Form that
indicates special work
tasks required for a given
day and are assigned to
a specific worker (Daily
Work Assignment
Sheet)
2. Form allows for
the control and
processing of work and
the recording of man-
hours and materials
involved in the repairs
performed.
(Maintenance Work
Request Form)
3. Document used
as a guide in the
performance of a
maintenance inspection.
(Maintenance
Checklist)
Enumerate the
Learners are evaluated
their performance
while demonstrating
the proper handling of
clients’ queries through
phone, e-mail etc.
Criteria:
Setting..............10%
Readiness……30%
Relativity… … 30%
Over all impact..30%
100%
Learners are evaluated
their performance while
demonstrating the
proper handling of
clients’ queries through
phone, e-mail etc.
Criteria:
Setting ............. 10%
Readiness……30%
Relativity… … 30%
Over all impact..30%
100%
Learners are evaluated
their performance while
demonstrating the
proper handling of
common problems in
housekeeping
Criteria:
Setting..............10%
Readiness……30%
Relativity… … 30%
Overall................ 30%
following:
4- 6 Importance of
wearing employee
identification
7-10 General rules
J. Additional activities for
application
What are the different
front office forms?
Be ready for the actual
demonstration of
How to handle common
problems in the hotel?
V. REMARKS Continuation of the
lesson tomorrow..
(Performance)
VII. REFLECTION
A. No. of learners who
earned 80% on the
formative assessment
Solaire-
Shangrila-
Solaire-
Shangrila-
Solaire-
Shangrila-
Solaire-
Shangrila-
Solaire
Shangri-la
B. No. of learners who
require additional
activities for remediation
Solaire-
Shangrila-
Solaire-
Shangrila-
Solaire-
Shangrila-
Solaire-
Shangrila-
Solaire
Shangri-la
C. Did the remedial lesson
work? No. of learners who
have caught up with the
lesson
D. No. of learners who
continue to require
remediation
E. Which of my teaching
strategies worked well?
Why did these work?
F. What difficulties did I
encounter which my
principal can help me
solve?
G. What innovations or
localize materials did I
use which I wish to share
with other teachers?
GRADE
11
DAILY LESSON
LOG
School ITLUGAN SENIOR HIGH SCHOOL Grade level 11
Teacher ANGELITA G. NAMUCO Learning Area Housekeeping
Teaching Dates & Time Nov.21-24, 2016 Quarter First
Section G11 -SOLAIRE G11- SHANGRILA
Monday- Thursday 7:00 – 9:00 am 1:00 – 3:00 pm
November 21, 2016
Monday
November 22, 2016
Tuesday
November 23, 2016
Wednesday
November 24, 2016
Thursday
November 25,
2016
Friday
I. OBJECTIVES
A. Content Standard The learner demonstrates
understanding of
providing effective
housekeeping services to
house guests.
The learner demonstrates understanding in preparing rooms for guests
correctly.
B. Performance Standard The learner
independently
demonstrates
understanding of
providing effective
housekeeping services to
house guests.
The learner independently demonstrates understanding in preparing rooms for guests
correctly.
C. Learning
Competencies/Objectives
2.5 Observe proper
handling of different
problems in
Housekeeping Services
LO 1. Set up
equipment and
trolleys
1.1 Identify and explain
the different types and
1.2 Correctly select and
demonstrate proper use
of tools, materials, and
1.2 Correctly select and
demonstrate proper use
of tools, materials, and
equipment according to
ANGELITA G. NAMUCO
TVL Teacher
Prepared by:
JACQUELINE A. ARIAS
Officer – in - Charge
Checked and verified by: :
(TLE_HEHK9-12HS-Id-
2)
uses of cleaning tools,
materials and
equipment for room
servicing
TLE_HEHK9-12RG-Ie-
f-3
equipment according to
task requirement
TLE_HEHK9-12RG-Ie-
f-3
task requirement
TLE_HEHK9-12RG-Ie-
f-3
II. CONTENT HANDLING DIFFERENT
PROBLEMS IN
HOUSEKEEPING
SERVICES
CLEANING TOOLS,
MATERIALS, AND
EQUIPMENT IN
ROOM SERVICING
CLEANING TOOLS,
MATERIALS, AND
EQUIPMENT IN ROOM
SERVICING
CLEANING TOOLS,
MATERIALS, AND
EQUIPMENT IN ROOM
SERVICING
III. LEARNING
RESOURCES
CG, Printed Materials,
laptop, Monitor,
Worksheets
CG, Printed Materials,
laptop, Monitor, Manila
paper and pens
CG, Printed Materials,
laptop, Monitor, Manila
CG, Printed Materials,
laptop, Monitor, Manila
A. References
1.Curriculum Guide pages CG page 6 CG page 6 CG page 6 CG page 6
2. Textbook’s page N/A N/A N/A N/A
3.Additional Resources Internet
https://www.google.com
https://www.youtube.com
Internet
https://www.google.co
m
Internet
https://www.google.com
https://www.youtube.co
m
Internet
https://www.google.com
https://www.youtube.co
m
4. Other Learning
Resources
VIII. PROCEDURES
MOL MOL MOL MOL
Cleaning tools,
materials, and
equipment
A. Reviewing previous
lesson or presenting the
new lesson
Common problems
related to housekeeping
Proper handling of
problems in
housekeeping
Cleaning tools,
materials, and
equipment
B. Establishing a purpose
for the lesson
Starting the lesson by
asking the students: if
you are in the situation,
how you would handle
problems like this?
The teacher will show
different pictures of the
tools, materials and
equipment needed in
room servicing
 Students will
name the
posted picture
of the tools,
materials and
equipments
The teacher will
introduce the lesson by
asking the students:
Who among you has the
The teacher will
introduce the lesson by
asking the students:
Who among you has the
following equipment at following equipment at
home? home?
a. floor polisher
b. vacuum cleaner
c. tornado mop
a. floor polisher
b. vacuum cleaner
c. tornado mop
who knows how to
operate these
equipment?( the one
who knows will be the
leader of the group)
who knows how to
operate these
equipment?( the one
who knows will be the
leader of the group)
C. Presenting
examples/instances of the
new lesson
Group activity using
TDAR activity..
Each group will pick up a
problem ,think and
analyze the
problem(THINK)
Using 4A’s Activity
PUZZLE TIME
Each group will be
given a short envelop
consisting of puzzles
(tools, materials and
equipment). After
arranging the puzzle
the group will post it in
the board and one of
the members of the
group will explain their
work. (Activity)
Lecture /demonstration
The teacher will give a
lecturette about the
parts of the each
equipment and how it is
being assembled.
a. floor polisher
b. vacuum cleaner
c. tornado mop
Lecture /demonstration
The teacher will give a
lecturette about the
parts of the each
equipment and how it is
being assembled.
a. floor polisher
b. vacuum cleaner
c. tornado mop
D. Discussing new
concepts and practicing
new skills#1
The group have their
brainstorming/ sharing
ideas on how to solve the
problem( Discuss)
How did you find the
activity?
What are the things
your group considers to
come up with the
activity (Analysis)?
Additional information
from the learners
answer
Types and uses of
different cleaning tools,
materials and
equipment for room
servicing(Abstraction)
Returned Demonstration
Peer teaching (assigned
leaders of the group will
lead the activity)
G1- floor polisher
G2 – vacuum cleaner
G3 – tornado mop
Returned Demonstration
Peer teaching (assigned
leaders of the group will
lead the activity)
G1- floor polisher
G2 – vacuum cleaner
G3 – tornado mop
E. Discussing new
concepts and practicing
new skills#2
After the sharing, the
group will have their
collaborative work –
group presentation(ACT)
-peers and teacher
feedback
Explain the uses of
different types of
cleaning tools,
materials and
equipment for room
servicing
(showing pictures of
tools, materials and
equipment)
(Application)
Using Online
Collaborative, the
teacher will have a
video presentation on
the proper use of the
equipment
Video 1- floor polisher
Video 2- vacuum
cleaner
Video 3 – tornado mop
Using Online
Collaborative, the
teacher will have a
video presentation on
the proper use of the
equipment
Video 1- floor polisher
Video 2- vacuum
cleaner
Video 3 – tornado mop
F. Developing mastery What are the proper
ways of handling
problems in
housekeeping services?
What are the tools
materials and
equipment needed in
room servicing?
Returned demonstration
of the students on the
proper use of the
equipment
Returned demonstration
of the students on the
proper use of the
equipment
G. Finding practical
applications of concepts
and skills in daily living
How you will going to
arrange the tools
materials and
equipment in
attendant’s cart?
What is the importance
of knowing the proper
use of the equipments?
What is the importance
of knowing the proper
use of the equipments?
H. Making generalization
and abstractions and
about the lesson
Based on the discussions
and activity done, how
we will going to observe
the proper way of
handling problems in
housekeeping?
What are the
materials, cleaning
tools and equipment
used in room servicing?
Based on the videos
presented and the
discussions, what are
the proper way of using
equipment? What
should be done to have
a long lasting
equipment?
Based on the videos
presented and the
discussions, what are
the proper way of using
equipment? What
should be done to have
a long lasting
equipment?
I. Evaluating the learning Make poster on proper
handling of problems in
housekeeping
Identify the following:
CT- cleaning tools
MT- materials
EQ- equipment
1. vacuum cleaner
2. dusting tools
3. chemicals
4. linens
5. cleaning towels
6. cleaning tools caddy
7. bath linens
8. room amenities
9. toilet tools
10.
disinfectant/sanitizer
Learners are evaluated
their performance while
demonstrating the
proper use of the
equipment
Criteria:
Floor polisher
Prepare materials
needed........................15%
Check condtion of
equipment..................10%
Check heavy plug and
cable..........................15%
Proper use----------------
60%
Total .................100%
Learners are evaluated
their performance while
demonstrating the
proper use of the
equipment
Criteria:
vacuum
Prepare materials
needed ........................15%
Check the bag and
filters…..............10%
Use proper attachments
for
surfaces….......................35
%
Proper use
40%
Total................. 100%
Mop
Gather all necessary
materials…..................15
%
Prepare the area for dry
mopping................... 15%
Insert dust
mop ............10%
Proper way of
mopping................... 40%
Cleaning the mop-------
20%
Total......................... 100%
J. Additional activities for
application
What are the tools,
material and equipment
for room servicing?
Make a scrap book of
cleaning tools,
materials and
equipment for room
servicing.
Continuation of the plan
tomorrow, continuation
of the actual
assessment
on the proper use of
vacuum cleaner and
tornado mop
Look for the different
pictures of equipment in
a magazine and have a
compilation of it
IX. REMARKS
X. REFLECTION
A. No. of learners who
earned 80% on the
formative assessment
Solaire-
Shangrila-
Solaire-
Shangrila-
Solaire-
Shangrila-
Solaire-
Shangrila-
Solaire
Shangri-la
B. No. of learners who
require additional
activities for remediation
Solaire-
Shangrila-
Solaire-
Shangrila-
Solaire-
Shangrila-
Solaire-
Shangrila-
Solaire
Shangri-la
C. Did the remedial lesson
work? No. of learners who
have caught up with the
lesson
D. No. of learners who
continue to require
remediation
E. Which of my teaching
strategies worked well?
Why did these work?
F. What difficulties did I
encounter which my
principal can help me
solve?
G. What innovations or
localize materials did I
use which I wish to share
with other teachers?
ANGELITA G. NAMUCO
TVL Teacher
Prepared by:
JACQUELINE A. ARIAS
School Head
Checked and verified by :
dll-housekeeping.docx

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dll-housekeeping.docx

  • 1. GRADE 11 DAILY LESSON LOG School Grade level Teacher Learning Area Teaching Dates & Time Quarter Section I. OBJECTIVES A. Content Standard The learner demonstrates understanding of the core concepts in Housekeeping. The learner demonstrates understanding of providing effective housekeeping services to house guests. B. Performance Standard The learner independently demonstrates core competencies in Housekeeping as prescribed in the TESDA Training Regulation. The learner independently demonstrates understanding of providing effective housekeeping services to house guests. C. Learning Competencies/Objectives 1. Explain core concepts in Housekeeping 2. Discuss the relevance of the course 3. Explore on opportunities for Housekeeping as a career LO1: Handle Housekeeping request TLE_HEHK9-12HS-Ia- c-1 1.1 Discuss implementing Hotel Codes, rules and regulations 1.2 Explain different skills of good housekeeper needs such as inter and 1.3 List down and describe the basic functions of each personnel in the housekeeping department 1.4 Discuss nature and scope of guestroom cleaning, care and maintenance 1.5 Enumerate bedroom and bathroom amenities offered in an institution 1.6 List down procedures in conducting room check, turn down and make up beds 1.7 Demonstrate proper handling of guests’ requests in
  • 2. intrapersonal skills TLE_HEHK9-12HS-Ia- c-1 housekeeping following safety and security standards TLE_HEHK9-12HS-Ia- c-1 II. CONTENT INTRODUCTION TO HOUSEKEEPING HOTEL CODE AND REGULATIONS/BASIC SKILLS NEEDED FOR HOUSEKEEPER HOUSEKEEPING DEPARTMENT/NATURE OF GUESTROOM CLEANING BEDROOM AND BATHROOM AMENETIES III. LEARNING RESOURCES CG, Printed Materials, laptop, Monitor, Worksheets CG, Printed Materials, laptop, Monitor, Manila paper and pens CG, Printed Materials, laptop, Monitor CG, Printed Materials, laptop, Monitor A. References 1.Curriculum Guide pages CG page 5 CG page 5 Cg page 5 Cg page 5 2. Textbook’s page N/A N/A N/A N/A 3.Additional Resources Internet https://www.google.com https://www.youtube.com Internet https://www.google.co m Internet https://www.google.com https://www.youtube.co m Internet https://www.google.com https://www.youtube.co m 4. Other Learning Resources IV. PROCEDURES A. Reviewing previous lesson or presenting the new lesson The teacher will review the previous lesson Food and beverages concepts The teacher will give relevance of the previous course to housekeeping Recall the topic discussed yesterday ASK: What are the core competencies and concepts of housekeeping? MOL (5 mins) Codes, rules and regulations MOL (5 mins) Personnel of housekeeping department Duties/responsibilities of the housekeeping department B. Establishing a purpose for the lesson Students will take up the pre- test/ pre assessment -test proper - checking the test The teacher will show different pictures of hotel  If you are one of the owners of these hotel, how you will going to run this? 4A’s Activity AKTO KO,HULA MO! The teacher will ask some of the students to pick up a piece of paper and act what is written in the paper. (the group with the most highest Showing pictures or actual thing of bedroom amenities and bathroom amenities -asking student perception on those things.
  • 3. score will be the wiiner) 1.butler 2. valet 3. roomboy 4. front desk/receptionist (activity) (sharing of ideas) C. Presenting examples/instances of the new lesson Analyzing the result of the pre – test/ pre – assessment.  Asking the class on what specific part of the test they had difficulties in answering  Base from the answers of the students, the teacher will introduce the housekeeping, its core competencies and concepts 4A’s Activity PICTURE ME OUT! Each group will choose picture of hotel they brought. Suppose you owned the hotel, have a group discussion on what are the rules and regulations you want to implement in your hotel. After 10 minutes- group presentation (Activity) What did you feel upon doing the activity? How did your group come up with the activity? Are there similarities and differences between the work of your group to other groups?(Analysis) How did you find the activity? are you having difficulties in naming those personnel? (Analysis) from the answer of the student, the teacher will have( Online collaborative) Video presentation of the housekeeping department personnel. Additional information (abstraction) Online collaborative Video presentation on how to replenish amenities -bedroom amenities -bathroom amenities D. Discussing new concepts and practicing new skills#1 Using Online Collaborative, the teacher will show a video presentation about the concepts of housekeeping Based from the answers of the students, the teacher will elaborate those hotel codes, rules, and regulations. (Abstraction) Identify the codes of the hotel: C/O Have a role play showing the different personnel in housekeeping department(Applicatio n) Replenishing bathrooms -hoe to disinfect How to clean How to replenish
  • 4. MUR Occ VD OOO (Application) E. Discussing new concepts and practicing new skills#2 Brainstorming of the students based from the video presentation -sharing session (responses of the group) Discussion of Intrapersonal and interpersonal skills -Giving examples Collaborative work of each group Introduction to guestroom cleaning, care and maintenance Polishing, sweeping. make up beds Using 3A Activity Group 1 –Act Have a concept map (or other graphic organizer) about bedroom and bathroom amenities Group 2: Analyze Compare the two: bedroom and bathroom amenities Group 3: Apply Given the sample amenities, demonstrate how to replenish it, F. Developing mastery Group Activity By the help of the Process/activity. Each group will discuss the relevance of the housekeeping to the following: G1- job opportunities G2 – career preparation G3 – market and demands -presentation of the group -feedback of the teacher When you receive your room assignment, what would should be the important thing to write down? What would you do if you found a important thing in the guestroom? To whom you should report? What are the steps in replenishing bedroom amenities? G. Finding practical applications of concepts and skills in daily living What are the different opportunities for housekeeping as a career? Hotel rules are management policy or agreements between the guest and the hotel. Mentioned some policies on the guest registration card which What are the provisions of other services to house guests? What are the steps in disinfecting bathrooms?
  • 5. is signed by the guest at the time of check in. H. Making generalization and abstractions and about the lesson Based on the discussions and activity done, what are concepts sand core competencies of housekeeping? How important are the codes, rules and regulations in the hotel? How you will going to collect dirty bath towels? I. Evaluating the learning Using graphic organizer, explain the core concepts of housekeeping Give the differences of the intrapersonal and interpersonal skills and give examples of each. Identify the duties of the housekeeping department 1. ironing the clothes 2. assisting to the g uest room 3. welcoming the guest 4. getting soiled clothes for laundry 5. making up beds Identify the following amenities. BD- bedroom BT- bathroom 1. dirty towels 2. bed sheets 3. blanket 4. toiletries 5. personal hygiene J. Additional activities for application Each group will prepare manila paper, coloring pens and a picture of a hotel Name the personnel in housekeeping department and their duties What are the different bedroom and bathroom amenities? Make a list of bedroom and bathroom amenities found in your home. V. REMARKS VI. REFLECTION A. No. of learners who earned 80% on the formative assessment Solaire- Shangrila- Solaire- Shangrila- Solaire- Shangrila- Solaire- Shangrila- Solaire Shangri-la B. No. of learners who require additional activities for remediation Solaire- Shangrila- Solaire- Shangrila- Solaire- Shangrila- Solaire- Shangrila- Solaire Shangri-la C. Did the remedial lesson work? No. of learners who have caught up with the lesson D. No. of learners who continue to require remediation E. Which of my teaching strategies worked well? Why did these work?
  • 6. F. What difficulties did I encounter which my principal can help me solve? G. What innovations or localize materials did I use which I wish to share with other teachers? GRADE 11 DAILY LESSON LOG School ITLUGAN SENIOR HIGH SCHOOL Grade level 11 Teacher ANGELITA G. NAMUCO Learning Area Housekeeping Teaching Dates & Time Nov.14-17, 2016 Quarter First Section G11 –SOLAIRE G11- SHANGRILA Monday- Thursday 7:00 – 9:00 am 1:00 – 3:00 pm November 14, 2016 Monday November 15, 2016 Tuesday November 16, 2016 Wednesday November 17, 2016 Thursday November 18, 2016 Friday I. OBJECTIVES A. Content Standard The learner demonstrates understanding of providing effective housekeeping services to house guests. ANGELITA G. NAMUCO TVL Teacher Prepared by: JACQUELINE A. ARIAS Officer- in - Charge Checked and verified by:
  • 7. B. Performance Standard The learner independently demonstrates understanding of providing effective housekeeping services to house guests. C. Learning Competencies/Objectives LO 2. ADVISE GUESTS ON ROOM AND HOUSEKEEPING EQUIPMENT 2.1 Describe and explain the use of different types of housekeeping and front office forms 2.2. Provide guest orientation on house rules and use of hotel tools, materials, equipment and other amenities. (TLE_HEHK9-12HS-Id- 2 2.3 Practice proper handling of clients’ queries through telephone, fax machine, e-mail, etc. (TLE_HEHK9-12HS- Id-2) 2.3 Practice proper handling of clients’ queries through telephone, fax machine, e-mail, etc. (TLE_HEHK9-12HS-Id- 2) 2.4 Identify common problems related to Housekeeping Services (TLE_HEHK9-12HS-Id- 2) II. CONTENT 1. Types and uses of different housekeeping and front service forms 2. Institutional house rules and procedures for: 2.1Guest safety and security Use of tools, materials, equipment and other amenities Handle clients’ queries through telephone, fax machine, e-mail, etc. Handle clients’ queries through telephone, fax machine, e-mail, etc. Common problems related to housekeeping III. LEARNING RESOURCES CG, Printed Materials, laptop, Monitor, Worksheets CG, Printed Materials, laptop, Monitor CG, Printed Materials, laptop, Monitor CG, Printed Materials, laptop, Monitor A. References 1.Curriculum Guide pages CG page 6 CG page 6 CG page 6 CG page 6 2. Textbook’s page N/A N/A N/A N/A
  • 8. 3.Additional Resources Internet https://www.google.com https://www.youtube.com Internet https://www.google.co m https://www.youtube.co m Internet https://www.google.com https://www.youtube.co m Internet https://www.google.com https://www.youtube.co m 4. Other Learning Resources IV. PROCEDURES A. Reviewing previous lesson or presenting the new lesson MOL (Assigned group) 5 mins. Bedroom and bathroom ameneties MOL (5 minutes) 1. Types and uses of different housekeeping and front office forms 2. Institutional house rules and procedures MOL (5 minutes) 1. Types and uses of different housekeeping and front office forms 2. Institutional house rules and procedures MOL (5 minutes) Handle clients’ queries through telephone, fax machine, e-mail, etc. B. Establishing a purpose for the lesson 4A’s Activity The class will be divided into 5. Each group will be given the assigned task: Read Information Sheet. ”Office Security, Facility and After Hour Access/ Visitor Control and Guest Procedures” Sub topics to be discussed by each group are the following: Group I – Houskeeping Terminologies and Visitor Control and Guest Procedures Group II - Office and Building Security Group III - General Rules for Office Security Using Online collaborative, the teacher will show a video presentation on how to handle client’s queries through telephone, fax, machine, e mail, etc. Using Online collaborative, the teacher will show a video presentation on how to handle client’s queries through telephone, fax, machine, e mail, etc. Using Online collaborative, the teacher will show a video of the common problems related to housekeeping services
  • 9. Group IV- Workplace Security Group V –Incident Response(Activity) C. Presenting examples/instances of the new lesson  Sharing of ideas to the group How do you find the activity? Why did you encounter hindrances to the given task? How did you cope with it? What insights can you give? (Analysis) Elaboration/additional information from the teacher about the topic from the answers of each group (Abstraction) By the help of Process/activity, each group will list down the steps on how to handle guests/clients queries through: G1: telephone G2:fax machine G3:email Presentation of the group By the help of Process/activity, each group will list down the steps on how to handle guests/clients queries through: G1: telephone 1. G2:fax machine G3:email Presentation of the group Using 4A’s Activity Each group will enumerate those problems shown in the video presentation(Activity) 1. What reactions have you encountered within your group? 2. How did you handle the situation? 3. What particular strategy can you share with your classmates? (Analysis) D. Discussing new concepts and practicing new skills#1 Have each group a short skit /role play on the topic assigned to you showing your understanding on what you have read. 1. What do you feel when planning the activity? 2. What are the things that you consider when doing the task? 1. What do you feel when planning the activity? 2. What are the things that you consider when doing the task? TASK: Read information sheet “ Common Problems related to housekeeping” (Abstraction) E. Discussing new concepts and practicing new skills#2 What are the forms used in housekeeping? 1. doing the task? 2. What difficulties did you encounter? Why is team work necessary in doing the task? 1. doing the task? 1 2. What difficulties did you encounter? Why is team work necessary in doing the task? . . Create a presentation wherein common related problems are identified. (Application) F. Developing mastery What are the rules and regulations as far as tools, materials, equipment and other amenities are concerned What are the things to consider when handling clients’ queries through phone, and e-mail etc. What are the things to consider when handling clients’ queries through phone, and e-mail etc. What concepts did you get from the presentation?
  • 10. in housekeeping department? G. Finding practical applications of concepts and skills in daily living Why should you prepare this form? How to accomplish the forms needed in housekeeping? How will you handle clients’ queries through phone, e-mail etc. How will you handle clients’ queries through phone, e-mail etc. If you encounter situations like what they had presented, What are you going to do? H. Making generalization and abstractions and about the lesson What should you keep in mind to keep the security in housekeeping? What are the reminders when talking/ entertaining to the clients? What are the reminders when talking/ entertaining to the clients? What insights can you give? I. Evaluating the learning Identify the following. Write your answer in ¼ sheet of paper. 1. Form that indicates special work tasks required for a given day and are assigned to a specific worker (Daily Work Assignment Sheet) 2. Form allows for the control and processing of work and the recording of man- hours and materials involved in the repairs performed. (Maintenance Work Request Form) 3. Document used as a guide in the performance of a maintenance inspection. (Maintenance Checklist) Enumerate the Learners are evaluated their performance while demonstrating the proper handling of clients’ queries through phone, e-mail etc. Criteria: Setting..............10% Readiness……30% Relativity… … 30% Over all impact..30% 100% Learners are evaluated their performance while demonstrating the proper handling of clients’ queries through phone, e-mail etc. Criteria: Setting ............. 10% Readiness……30% Relativity… … 30% Over all impact..30% 100% Learners are evaluated their performance while demonstrating the proper handling of common problems in housekeeping Criteria: Setting..............10% Readiness……30% Relativity… … 30% Overall................ 30%
  • 11. following: 4- 6 Importance of wearing employee identification 7-10 General rules J. Additional activities for application What are the different front office forms? Be ready for the actual demonstration of How to handle common problems in the hotel? V. REMARKS Continuation of the lesson tomorrow.. (Performance) VII. REFLECTION A. No. of learners who earned 80% on the formative assessment Solaire- Shangrila- Solaire- Shangrila- Solaire- Shangrila- Solaire- Shangrila- Solaire Shangri-la B. No. of learners who require additional activities for remediation Solaire- Shangrila- Solaire- Shangrila- Solaire- Shangrila- Solaire- Shangrila- Solaire Shangri-la C. Did the remedial lesson work? No. of learners who have caught up with the lesson D. No. of learners who continue to require remediation E. Which of my teaching strategies worked well? Why did these work? F. What difficulties did I encounter which my principal can help me solve? G. What innovations or localize materials did I use which I wish to share with other teachers?
  • 12. GRADE 11 DAILY LESSON LOG School ITLUGAN SENIOR HIGH SCHOOL Grade level 11 Teacher ANGELITA G. NAMUCO Learning Area Housekeeping Teaching Dates & Time Nov.21-24, 2016 Quarter First Section G11 -SOLAIRE G11- SHANGRILA Monday- Thursday 7:00 – 9:00 am 1:00 – 3:00 pm November 21, 2016 Monday November 22, 2016 Tuesday November 23, 2016 Wednesday November 24, 2016 Thursday November 25, 2016 Friday I. OBJECTIVES A. Content Standard The learner demonstrates understanding of providing effective housekeeping services to house guests. The learner demonstrates understanding in preparing rooms for guests correctly. B. Performance Standard The learner independently demonstrates understanding of providing effective housekeeping services to house guests. The learner independently demonstrates understanding in preparing rooms for guests correctly. C. Learning Competencies/Objectives 2.5 Observe proper handling of different problems in Housekeeping Services LO 1. Set up equipment and trolleys 1.1 Identify and explain the different types and 1.2 Correctly select and demonstrate proper use of tools, materials, and 1.2 Correctly select and demonstrate proper use of tools, materials, and equipment according to ANGELITA G. NAMUCO TVL Teacher Prepared by: JACQUELINE A. ARIAS Officer – in - Charge Checked and verified by: :
  • 13. (TLE_HEHK9-12HS-Id- 2) uses of cleaning tools, materials and equipment for room servicing TLE_HEHK9-12RG-Ie- f-3 equipment according to task requirement TLE_HEHK9-12RG-Ie- f-3 task requirement TLE_HEHK9-12RG-Ie- f-3 II. CONTENT HANDLING DIFFERENT PROBLEMS IN HOUSEKEEPING SERVICES CLEANING TOOLS, MATERIALS, AND EQUIPMENT IN ROOM SERVICING CLEANING TOOLS, MATERIALS, AND EQUIPMENT IN ROOM SERVICING CLEANING TOOLS, MATERIALS, AND EQUIPMENT IN ROOM SERVICING III. LEARNING RESOURCES CG, Printed Materials, laptop, Monitor, Worksheets CG, Printed Materials, laptop, Monitor, Manila paper and pens CG, Printed Materials, laptop, Monitor, Manila CG, Printed Materials, laptop, Monitor, Manila A. References 1.Curriculum Guide pages CG page 6 CG page 6 CG page 6 CG page 6 2. Textbook’s page N/A N/A N/A N/A 3.Additional Resources Internet https://www.google.com https://www.youtube.com Internet https://www.google.co m Internet https://www.google.com https://www.youtube.co m Internet https://www.google.com https://www.youtube.co m 4. Other Learning Resources VIII. PROCEDURES MOL MOL MOL MOL Cleaning tools, materials, and equipment A. Reviewing previous lesson or presenting the new lesson Common problems related to housekeeping Proper handling of problems in housekeeping Cleaning tools, materials, and equipment B. Establishing a purpose for the lesson Starting the lesson by asking the students: if you are in the situation, how you would handle problems like this? The teacher will show different pictures of the tools, materials and equipment needed in room servicing  Students will name the posted picture of the tools, materials and equipments The teacher will introduce the lesson by asking the students: Who among you has the The teacher will introduce the lesson by asking the students: Who among you has the following equipment at following equipment at home? home? a. floor polisher b. vacuum cleaner c. tornado mop a. floor polisher b. vacuum cleaner c. tornado mop
  • 14. who knows how to operate these equipment?( the one who knows will be the leader of the group) who knows how to operate these equipment?( the one who knows will be the leader of the group) C. Presenting examples/instances of the new lesson Group activity using TDAR activity.. Each group will pick up a problem ,think and analyze the problem(THINK) Using 4A’s Activity PUZZLE TIME Each group will be given a short envelop consisting of puzzles (tools, materials and equipment). After arranging the puzzle the group will post it in the board and one of the members of the group will explain their work. (Activity) Lecture /demonstration The teacher will give a lecturette about the parts of the each equipment and how it is being assembled. a. floor polisher b. vacuum cleaner c. tornado mop Lecture /demonstration The teacher will give a lecturette about the parts of the each equipment and how it is being assembled. a. floor polisher b. vacuum cleaner c. tornado mop D. Discussing new concepts and practicing new skills#1 The group have their brainstorming/ sharing ideas on how to solve the problem( Discuss) How did you find the activity? What are the things your group considers to come up with the activity (Analysis)? Additional information from the learners answer Types and uses of different cleaning tools, materials and equipment for room servicing(Abstraction) Returned Demonstration Peer teaching (assigned leaders of the group will lead the activity) G1- floor polisher G2 – vacuum cleaner G3 – tornado mop Returned Demonstration Peer teaching (assigned leaders of the group will lead the activity) G1- floor polisher G2 – vacuum cleaner G3 – tornado mop E. Discussing new concepts and practicing new skills#2 After the sharing, the group will have their collaborative work – group presentation(ACT) -peers and teacher feedback Explain the uses of different types of cleaning tools, materials and equipment for room servicing (showing pictures of tools, materials and equipment) (Application) Using Online Collaborative, the teacher will have a video presentation on the proper use of the equipment Video 1- floor polisher Video 2- vacuum cleaner Video 3 – tornado mop Using Online Collaborative, the teacher will have a video presentation on the proper use of the equipment Video 1- floor polisher Video 2- vacuum cleaner Video 3 – tornado mop
  • 15. F. Developing mastery What are the proper ways of handling problems in housekeeping services? What are the tools materials and equipment needed in room servicing? Returned demonstration of the students on the proper use of the equipment Returned demonstration of the students on the proper use of the equipment G. Finding practical applications of concepts and skills in daily living How you will going to arrange the tools materials and equipment in attendant’s cart? What is the importance of knowing the proper use of the equipments? What is the importance of knowing the proper use of the equipments? H. Making generalization and abstractions and about the lesson Based on the discussions and activity done, how we will going to observe the proper way of handling problems in housekeeping? What are the materials, cleaning tools and equipment used in room servicing? Based on the videos presented and the discussions, what are the proper way of using equipment? What should be done to have a long lasting equipment? Based on the videos presented and the discussions, what are the proper way of using equipment? What should be done to have a long lasting equipment? I. Evaluating the learning Make poster on proper handling of problems in housekeeping Identify the following: CT- cleaning tools MT- materials EQ- equipment 1. vacuum cleaner 2. dusting tools 3. chemicals 4. linens 5. cleaning towels 6. cleaning tools caddy 7. bath linens 8. room amenities 9. toilet tools 10. disinfectant/sanitizer Learners are evaluated their performance while demonstrating the proper use of the equipment Criteria: Floor polisher Prepare materials needed........................15% Check condtion of equipment..................10% Check heavy plug and cable..........................15% Proper use---------------- 60% Total .................100% Learners are evaluated their performance while demonstrating the proper use of the equipment Criteria: vacuum Prepare materials needed ........................15% Check the bag and filters…..............10% Use proper attachments for surfaces….......................35 % Proper use 40% Total................. 100% Mop Gather all necessary
  • 16. materials…..................15 % Prepare the area for dry mopping................... 15% Insert dust mop ............10% Proper way of mopping................... 40% Cleaning the mop------- 20% Total......................... 100% J. Additional activities for application What are the tools, material and equipment for room servicing? Make a scrap book of cleaning tools, materials and equipment for room servicing. Continuation of the plan tomorrow, continuation of the actual assessment on the proper use of vacuum cleaner and tornado mop Look for the different pictures of equipment in a magazine and have a compilation of it IX. REMARKS X. REFLECTION A. No. of learners who earned 80% on the formative assessment Solaire- Shangrila- Solaire- Shangrila- Solaire- Shangrila- Solaire- Shangrila- Solaire Shangri-la B. No. of learners who require additional activities for remediation Solaire- Shangrila- Solaire- Shangrila- Solaire- Shangrila- Solaire- Shangrila- Solaire Shangri-la C. Did the remedial lesson work? No. of learners who have caught up with the lesson D. No. of learners who continue to require remediation E. Which of my teaching strategies worked well? Why did these work?
  • 17. F. What difficulties did I encounter which my principal can help me solve? G. What innovations or localize materials did I use which I wish to share with other teachers? ANGELITA G. NAMUCO TVL Teacher Prepared by: JACQUELINE A. ARIAS School Head Checked and verified by :