Maria Divina P. Tabisaura has over 20 years of experience in facilities management and administration. She is currently the Site Lead at VMWare Pte. Ltd. in Singapore, where she oversees helpdesk management, space planning, maintenance contracts, and vendor relations. Previously, she held facilities roles at Johnson & Johnson, Google Asia Pacific, Jones Lang Lasalle, and other companies. She has a Bachelor's degree in International Studies from Miriam College.

1. MARIA DIVINA P. TABISAURA
7 Bright Hill drive – 08-08 Thomson View Condo
Hp# 83384924 or 98274509
JOB EXPERIENCE
November 2015 up to present Site Lead VMWare Pte. Ltd.
Singapore
Oversee Helpdesk Management
• Assist Project Manager in space planning.
• Management of all faults and queries raised through the Helpdesk.
• Management of policies and procedures including regular review and update as
necessary.
• Reporting of all facilities related activities at predetermined frequencies.
• Submit regular reports to client such as Monthly Management Report, Monthly
Highlights, Vendor KPI report, Help Desk related Report, etc
• Procurement of services
• Conduct regular facilities ocular inspections, and coordinate/ follow-up with the
necessary parties for any actions required.
• Interfacing with the landlord on various matters such as building related issues
• Ensure the contractors follow the house rules at all times and the projects are handled
with minimum inconvenience to the Client
• Manage maintenance contracts and conduct vendor meetings
Facilities Administration & Maintenance
• Furniture & fittings
• Janitorial
• Office / work space
• Landscaping
• Air conditioning
• Electrical
• Coordination & liaising with Landlord, Contractors & Vendors.

2. April 1 2012 upto October 2015 Assistant Facilities Manager
Johnson & Johnson
Facilities Administration&Maintenance
• Furniture & fittings
• Janitorial
• Office / work space
• Landscaping
• Air conditioning
• Electrical
• Coordination & liaising with Landlord, Contractors & Vendors.
Security Administration – programming of security access cards & staff data parameters
for J & J IBP office.
Oct. 1, 2008 upto 2012 Facilities Coordinator
GOOGLEASIA PACIFC
AsiaSquare
Singapore 068811
Current set-up on site, I’m reporting to a Google Facility Manager in Sydney, Australia. I
have one FA cum reception.
 Oversee Helpdesk Management
 Assist Project Manager in space planning.
 Management of all faults and queries raised through the Helpdesk.
 Management of policies and procedures including regular review and update as
necessary.
 Reporting of all facilities related activities at predetermined frequencies.
 Submit regular reports to client such as Monthly Management Report, Monthly
Highlights, Vendor KPI report, Help Desk related Report, etc
 Procurement of services
 Conduct regular facilities ocular inspections, and coordinate/ follow-up with the
necessary parties for any actions required.
 Interfacing with the landlord on various matters such as building related issues
 Ensure the contractors follow the house rules at all times and the projects are
handled with minimum inconvenience to the Client
 Manage maintenance contracts and conduct vendor meetings

3. Oct 2007 up to present IntegratedFacility Management
Jones Lang Lasalle
55 Market Street, Raffles Place
Oct ‘07 up to Sept. 2008 Floating/Reliever
Provide relief cover for Facilities Manager /Assistant Facilities Manager
or FacilitiesCoordinator where necessary. Assigned to various projects such as:
 UBS
 Morgan Stanley
 RBS
 Citibank
 CISCO
 Merryl Lynch
March2003 up toOct 2007 - CB RichardEllis
10th
flr., AyalaTower 1 & Exchange Plaza
AyalaAve., Makati City
- IS/IA Coordinator for NokiaPhilippines - ( Aug 2006 up to Oct
2007 )
Leasing Executive /Residential Leasing Services
 Prior or upon arrival of IA to Manila or local employees, housing requirements will
have to be established. Initial inspection done by me.
 After a specific property is chosen, I will negotiate the lease terms and conditions to
Nokia’s best advantage, with their guidelines in mind.
 Execution of the final contract using Nokia’s Standard Contract of Lease.
 Coordinate with expats for housing concerns such as repairs and other housing
requests and queries.
 Prepare RFP to be noted by HR/Admin Director before seeking approval from
Signatory.
 Liase with landlord for any issues and concerns about rental billing, utilities, power
shutdowns, etc.

4. - Facilities Administrator of TeletechInc - ( April 05 up to Feb 2006 )
- Facilities Administrator of TrendMicro - ( Feb – Aug 2006 )
1) Preparing of Request for Payments (RFP) for utilities of such as electric, water,
chiller & aircon extension.
2) Preparing vendor selection for various client requirements such as services - (
e.g. tour packages or shuttle services & refill of fire extinguishers), Vendors are
not accredited vendors yet.
3) Preparing PR/PO for various client requirements such as services or repair from
existing vendor pool - (e.g. replacement of card readers & repair of pedestal
cabinets)
4) Liase with Building Administrator for any issues and concerns about rental billing,
utilities, power shutdowns, etc
5) Implementation of Administrative Guidelines, contributes to policy discussion
and is responsible for implementing policy decisions as directed
 Visitor's Access Guidelines,
 Use of the Incident Report Form
 Emergency Preparedness (e.g. Fire Drill Seminar & Evac )
 Housekeeping Work Order Tracking Sheet
6) Facilitate weekly/monthly meetings with various Service Providers, such as
Housekeeping & Security.
7) Responsible for the delivery of a full range of administrative services.
8) Manages all office services covering facilities, maintenance, leasing, insurances,
office equipments and supplies purchased.
9) Control a broad span of service departments (possibly through contractors), such
as catering, maintenance, post/messenger services, janitorial services, car
pooling, printing, mailing property services, reception, switchboard/telex, stores
and storage areas, vehicle fleet administration.
10) Liaises for repair and maintenance of cars, office equipment and premises.
Ensures office cleanliness.
11) May be in charge of other miscellaneous administration duties as may be
assigned.

5. June 2000 upto Aug. 2003 - Sales and Marketing Coordinator
/ Front Desk Officer
BODYBASIC FITNESS CENTER
Century Park Hotel Manila
- in charge of getting new members
- responsible for updating the accounts of all members
- in charge of coordinating special events and occasions held in the gym
- front desk duties / receptionist
Nov 1996 to October 1999 - Sales Executive
SECURITY PACIFIC REALTY
Security Bank,Head Office
- Marketing agent for various office/ residential condominiums in the
Central Business District of Makati and Ortigas.
Sept. 1992 to Oct. 1996 - Branches Department Clerk
PRUDENTIAL BANK, Head Office
- In charge of all transaction made from the cash department to the
accounting department. Validates transaction such as deposits, withdrawals,
cash transfers and check clearing.
May 11-30,1992 - NAMFREL
- Volunteer encoder for the Media Citizens Quick Count at the National
Tabulation Center at La Salle, Greeenhills.
Dec. 1990 to March 1991
- completed training at the Department of Foreign Affairs Consular Service /
Passport Division.

6. SEMINARS ATTENDED
Sales Training Program - Century Properties, Inc. (December, 1996)
Corporate Image Workshop - Megaworld Properties, Inc. (August, 1996)
Sales Training Program - Megaworld Properties, Inc. (July, 1996)
EDUCATION
COLLEGE
BACHELOR OF ARTS (1992)
Major in INTERNATIONAL STUDIES
MIRIAM (formerly Maryknoll) COLLEGE
HIGH SCHOOL
Stella Maris College (1988)
(References will be provided upon request)