Cara DuBaldo has over 15 years of experience in property management, operations, and quality control. She is currently the Director of Operations and Processes at Milacy Management, where she oversees preservation functions and ensures quality standards are being met. Prior to this, she held various project management and compliance roles ensuring properties were properly maintained according to HUD guidelines. She has a track record of developing processes, training staff, and achieving financial and operational goals across multiple property management contracts.

1. Cara DuBaldo
752 Main St, Apt. 2 Phone: 860-819-1048
Somers, CT 06071 E-mail: rileyc7885@aol.com
Detail-Oriented professional with a strong track record of management and customer
service skills – willing to relocate
Qualifications
-Good leadership ability
-Proficient in Microsoft Word, Excel, and Office -Learns quickly
-Excellent problem solving skills -Work well under pressure and time lines
-Work well in a team environment -Multitasking
Experience
Milacy Management May 2014 – Present
Ellington, CT
Director of Operations & Processes / Quality Control
-Milacy Management is noted as the 2nd
largest P&P contractor in the nation for one of the
largest nationwide P&P & REO company managing foreclosed properties including HUD
-Responsible for the day to day operations of the company’s preservation functions including
supervision and direction
-Reviews quality control efforts ensuring standards are being met in the field along with
internally
-Plan and coordinate daily work for tracking
-Create & modifies processes and conducts training and meetings to ensure compliance and
changes in processes are being met in order to effectively achieve desired results
-Coach and develop field vendor network to introduce new client guidelines
-Maintain profitability reports and payroll reports to ensure company is financially successful
Ofori & Associates PC September 2010 – May 2014
Hartford, CT
Alt. Contract/Project Manager – MMIII Contract
-Manage a staff and work load for HUD Asset Management contract
-Develop strategies that support the short-term/long-term goals of the contract & determine
areas of strength and weaknesses to support efficiency levels throughout the company
-Direct and manage the development and implementation of programs and policies
-Conduct training and meetings with staff - train and motivate
-Travel to contract areas to assist with HUD training seminars
-Direct liaison between HUD, lenders, public officials, real estate agents, and buyers
-Work with HUDs Field Service Managers as well as other clients to develop
relationships in order to run a successful business operation
-Establish market strategies to create highest NET selling price and highest amount of
closings possible
-Determining eligibility for special government financing programs
-Manage Asset Control Area properties and NSP Program according to agreement with HUD
-Authority to sign legal documents as HUDs delegate / AM2 government security clearance

2. HMB, Inc. May 2006 – September 2010
Hartford, CT
Mortgagee Compliance/Acquisition - MMII Contract
-Corresponded with multiple banks to ensure accurate preservation and protection of the
properties according to HUD's guidelines
-Reviewed contractor bids and determined eligibility according to HUD’s guidelines
-Reviewed inspections on damaged properties to determine if there was Mortgagee or
Mortgagor neglect
-Reviewed Part A & B expense claims to determine if the documentation supports the
expenditures and that the mortgagee took appropriate action to preserve and protect the
property
-Updated HUD's SAMS system when properties conveyed from the banks
-Sent electronic notification letters to specific city and county departments
-Obtained bills, liens, and violations to be paid to help ensure free and clear title for
future closings
-government security clearance
The ABC Group, LLC December 2008 – April 2009
Willington, CT
Assistant Property Manager/Office Manager
-Business assistant to the owner
-Reviewed resumes and interviewed prospective employees
-Implemented all property policies and procedures
-Responsible for managing up to 16 HOAs
-Reviewed bids from various contractors/vendors for property projects
-Inspected and approved work done by maintenance staff
-Supervised, monitored, inspected, and approved all work completed by sub-contractors
and/or vendors
-Instituted legal actions as required and supervised/monitored any active legal proceedings
-Attended monthly board meetings for review of all property financial reports, projects, claims, &
member issues
Hunt Leibert June 2004 – April 2006
Hartford, CT
Administrative Assistant
-Assisted the bankruptcy department paralegals and attorneys
-Assisted the foreclosure paralegals and attorneys
-Documented and processed Sheriff Returns / Lis Pendens
Ohio Casualty Group June 2002 – May 2004
Windsor, CT
Support Technician
-Insurance policy renewals and cancellations
-Reviewed loss control reports
-Assisted insurance agent inquiries
-Assisted in CAR and workers comp ratings
Accomplishments – Received “Way To Go” award and bonus for performance