Deepak Shetty is a senior administration and facility management professional with over 25 years of experience leading facilities operations and administrative functions for various large companies. He currently serves as the Head of Facility and Administration for ABB India Ltd, where he oversees a 1 lakh square foot facility and is responsible for infrastructure management, budgeting, vendor management, and ensuring compliance. Prior to his current role, Shetty held facility and administrative leadership roles at other major companies such as Modern India, Raymond, Countrywide Financials, HDFC Bank, and Tata Share Registry. He has a proven track record of reducing costs, improving efficiencies, and successfully delivering relocation and renovation projects on time and on budget.
1. DDEEEEPPAAKK SSHHEETTTTYY
SENIOR ADMINISTRATION & FACILITY / PROPERTY MANAGEMENT PROFESSIONAL
Head Facility & Corporate Administration with ABB INDIA LTD, Mumbai; achieved significant milestones while
working with companies like Raymond’s, Modern India, HDFC Bank, Countrywide Financials, Tata Share Registry & UB Air.
Comprehensive experience in executing Facility Management Projects (Infrastructure & Shared Services) involving
identification of real estate requirements (office, guest house, expat house, etc.), negotiations, human resource mobilization,
structured communication as well as execution within cost & time parameters.
Adept at ensuring smooth execution of daily administrative activities like Safety, Security, Transportation, Travel, Guest
house Management, Material Management, AMC, Inventory management, VIP movements, Expat management, &
Housekeeping.
Track record of successfully ramping up new establishment projects apart from renovation, expansion and relocation
projects in close coordination with Architects, Consultants, Engineers as well as the local officials.
Proficient in effective liaison with State / Central Government Departments & Development Authorities; skilled in
obtaining necessary sanctions / approvals for effective handling of commercial & administrative activities of the respective
offices.
Enthusiastic, Self Motivated with an Entrepreneurial Approach; distinguished abilities in leading & training multi-
functional teams for successful process operations; effective in developing service standards (SLA) for performance excellence.
CORE SKILLS:
Real Estate & Project Management
Space Acquisition
Lease Negotiation and Finalization
Office Space Design & Conceptualization
Interior Fit out Contract Finalization
Project Delivery - Budget & Time
Project Cost Certification
Lease Administration
Lease Management
Renewal and Termination
Lease terms Compliance
Corporate and Legal Governance
Contract Management
Request for Proposal (RFP) Expertise
SOW (Scope of works) Development
SLA Development and Execution
Vendor Evaluation Matrix
Negotiation and Finalization
STPI and Custom Bonding Processes
Property & Facilities Management
Engineering Services
Janitorial and Pest Control
Physical Security & Fire Safety
Vendor Management
Administration & Cost Management
General Administration
Department Policies & Procedures
Budget Control and Variance Reports
Infrastructure Management
Front Office & Contract Administration
IT / Telecom Infrastructure, AMC’s
Travel Desk Operations
Housekeeping / Security
Canteen / Transport Management
Space Management
EHS Process & Evacuation Procedures
CSR and Green Initiatives
WORK EXPERIENCE
ABB INDIA LTD since October 2008 till date
Head – Facility and Administration | Reporting to Country Head- Administration
Heading the Facility Management and General Administration for the Taloja site admeasuring 1 Lac Sq. ft. set up
Responsible for overall budgeting & cost management; policies & procedures formulation & implementation; contract
management; engineering services and lease administration.
Managing day-to-day general administrative activities including Infrastructure management, Cafeteria, Travel, Housekeeping,
Couriers, Printers, Stationary, logistics, Security, Legal, etc. and have good control on overall Administration
Establishing standardized processes and systems across the site to achieve efficiencies and cost optimization.
CAPEX, OPEX budgeting, Spend analytics and allocations of OPEX cost with cost centre.
Organising & participating in several internal & external audits by auditors
Successfully driving major cost reduction projects and have achieved substantial savings viz. reduction of Transportation cost
by 11% (Usage of CNG vehicles) and reduction in Electricity Consumption by 5%.
Liaising with the other departments to have the facility planning and proposing the budget planning for the project; driving the major
facilities consolidation with high level of project management.
Successfully led the entire project of shifting from Deonar to Taloja in Feb. 2009 within a record timeline of 3 months
2. Act as a cross-functional business partner for major procurement decisions/negotiations, including managing RFP processes,
analyzing cost-benefit information, drafting, reviewing, negotiating & executing purchase contracts that are beneficial for the company.
Managing the Real Estate, Property Management, Business planning, and setting up all the facility standards for operation.
Maintaining a standardized system for delivery of World Class Housekeeping services, ensuring that the Housekeeping Warden
Culture is uniformly instituted in confirmation to the defined standards.
Review and ensure timely maintenance of Records of AMC for HVAC & Electrical Maintenance and Equipment consisting of Water
Coolers, Fire Extinguishers, Security Systems, Fire Alarms, Access Control Systems, DG Set, Air Conditioners, UPS
Nominated as Safety Champion, part of Safety Audit Team and In-charge of Safety Observation Team; Internal Auditor for ISO
9001:2008 & ISO 19011:2002; Safety Incidents have came down drastically from 10 to 2.
MODERN INDIA LTD April 2008 to October 2008
Manager – Administration | Reporting to President | Team: 6 Admin / Facility Staff Members
Responsible for complete property and facility management, ensuring Regular Maintenance and upkeep of Building and equipments;
Stay current on facilities best practices and trends to facilitate effective delivery of facilities services i.e. Security, Housekeeping,
Catering, Transportation, Vendor management, Purchase, technical maintenance etc.
Framing new policies and revamping existing policies, develop cost effective methods / solutions through negotiations with vendors,
control over expenses, other initiatives leading to reduction in overhead cost and savings for the company
Responsible for all statutory compliances / approvals from various Govt. agencies for the facility.
Maintain vendor relationships to facilitate delivery of outsourced services & ensure fulfillment of terms of vendor agreements &
contracts.
RAYMOND LTD June 2007 to April 2008
Assistant Manager – Coordination, CMDs Office
Overall supervision of the Chairman’s office both at his corporate office and residence; identify work and operational requirements such
as cost estimation of material, selection of staff etc; overall tracking and monitoring progress of all administrative functions.
COUNTRYWIDE FINANCIALS INDIA LTD July 2005 to March 2007
Customer Service Executive (CLIENT: BARCLAYS BANK – UK)
Managing Bank Account Transaction on the Siebel database; Interface with UK staff; Quality Monitoring; Identifying problem areas and
error detection; Training need analysis of CSEs and initiating training programs; and MIS reporting.
HDFC BANK February 1999 to June 2005
Customer Service Executive | Payroll of Intelenet Global Services | February 2004 to June 2005
Assistant Manager – Operations | Demat Section | HDFC Bank Payroll | February 1999 to September 2003
Customer Interface: handling all customer queries; processing Demat transactions; coordination with demat agencies, responding to
client complaints, handling dividends, debts, power of attorney etc.; Liaison with group companies on issues related to demat;
Managing data on NSDL servers; Tracking of end to end process & constant monitoring of process gaps, ensuring they are tied up.
TATA SHARE REGISTRY LTD. July 1993 to Jan 1999
Assistant Supervisor – Customer Support | Reporting to Head Customer Support
Customer Interface, Liaison with bank officials on share holder related issues with the bank; Bank Reconciliation
Custodian for cheque and cash transactions (safe keeping of cash and live cheques, daily monitoring, etc.)
Induction and training new employees including ISO 9001 procedures, documentation and Audit.
UB AIR PVT LTD April 1991 to June 1993
Customer Service Executive
Provided general technical as well as administrative support to the system including facilities, security and transportation management
for the fleet of 8 Helicopters of Mr. Vijay Malya.
EDUCATION
B.A., Bachelor of Arts from Mumbai University in 1992
PERSONAL DETAILS
Languages Known : English, Hindi
Contact Details : Mobile: +91-9870010192 | E-Mail: deepakshetty.abb@gmail.com
Address : A-701, Anand Garden, Anand Park Complex, Off Link Rd, Kandarpada, Dahisar (W), Mumbai – 68.