Distribution Channel Decisions
Supply Chain
• The value delivery system that begins at the point of
supply and ends at the point of consumption
– Raw materials
– Component parts
– Finished product
– Middlemen – wholesalers/distributors & retailers
– Final consumer
Supply Chain Management
• Supply chain management
– Viewing the supply chain as a single entity
– Managing the supply chain in a way that
maximizes the total value delivered
Channels of distribution
• The part of the supply chain that focuses
on making the product available to the
customer.
Are channel decisions important?
Consider what consumers pay.
Specialty store price: food item 10.00
Retailer gross margin (50%) 5.00
Price to retailer 5.00
Wholesaler gross margin (25%) 1.25
Selling price to wholesaler (revenue
to manufacturer) 3.75
Note what the consumer pays for
distribution: 62.5% of price paid!
Are costs different in lower cost
channels like supermarkets?
Supermarket price: similar item 5.00
Retailer gross margin (25%) 1.25
Price to retailer 3.75
Food broker commission (3%-5%) .19
Revenue to manufacturer 3.56
More efficient, lower price, but the consumer
still pays 29% for distribution!
Types of Channel members
• Merchant wholesalers
– Industrial products distributors
• Agent middlemen
– Manufacturer’s agents or manufacturer’s reps
– Sales agents
– Brokers
– E-Hubs
Types of Channel
Members (cont’d)
• Retailers
• Facilitating agencies
– Logistics companies
– Trucking companies
– Advertising agencies
– Custom marketing research firms
– Etc.
Channel Design Options
for a Consumer Product
Producer
Consumer
Retailer
B
Producer
Consumer
Retailer
Wholesaler
C
Producer
Agents
Wholesaler
Retailer
Consumer
D
Consumer
A
Producer
E
Producer
Agents
Retailer
Consumer
Exhibit 13.5
Exhibit 13.6
Channel options for
industrial goods and services
Producer
Industrial Buyer
Wholesaler
B
Producer
Industrial Buyer
Agent
C
Producer
Agent
Wholesaler
Industrial Buyer
D
Industrial Buyer
A
Producer
Major Channel Objectives
• Making the right product available to the
right buyer at the right place and time
• Meeting the buyers’ customer service
requirements
• Cost effectiveness
Distribution Intensity
• Intensive distribution
• Exclusive distribution
• Selective distribution
Exhibit 13. 8
Example of a Hybrid Marketing Channel
Supplier
Company Website
& Sales Force
Wholesale
Distributor
Company
Help Line &
Outside
Service Centers
Customer
Demand Generation
Physical
Distribution
Post-Sale Service
Push vs. Pull Strategies
• Push
Manufacturer Wholesaler Retailer Consumer
Push vs. Pull Strategies
• Pull
Manufacturer Wholesaler Retailer Consumer

Distribution channel-decisions ppt

  • 1.
  • 2.
    Supply Chain • Thevalue delivery system that begins at the point of supply and ends at the point of consumption – Raw materials – Component parts – Finished product – Middlemen – wholesalers/distributors & retailers – Final consumer
  • 3.
    Supply Chain Management •Supply chain management – Viewing the supply chain as a single entity – Managing the supply chain in a way that maximizes the total value delivered
  • 4.
    Channels of distribution •The part of the supply chain that focuses on making the product available to the customer.
  • 5.
    Are channel decisionsimportant? Consider what consumers pay. Specialty store price: food item 10.00 Retailer gross margin (50%) 5.00 Price to retailer 5.00 Wholesaler gross margin (25%) 1.25 Selling price to wholesaler (revenue to manufacturer) 3.75 Note what the consumer pays for distribution: 62.5% of price paid!
  • 6.
    Are costs differentin lower cost channels like supermarkets? Supermarket price: similar item 5.00 Retailer gross margin (25%) 1.25 Price to retailer 3.75 Food broker commission (3%-5%) .19 Revenue to manufacturer 3.56 More efficient, lower price, but the consumer still pays 29% for distribution!
  • 7.
    Types of Channelmembers • Merchant wholesalers – Industrial products distributors • Agent middlemen – Manufacturer’s agents or manufacturer’s reps – Sales agents – Brokers – E-Hubs
  • 8.
    Types of Channel Members(cont’d) • Retailers • Facilitating agencies – Logistics companies – Trucking companies – Advertising agencies – Custom marketing research firms – Etc.
  • 9.
    Channel Design Options fora Consumer Product Producer Consumer Retailer B Producer Consumer Retailer Wholesaler C Producer Agents Wholesaler Retailer Consumer D Consumer A Producer E Producer Agents Retailer Consumer Exhibit 13.5
  • 10.
    Exhibit 13.6 Channel optionsfor industrial goods and services Producer Industrial Buyer Wholesaler B Producer Industrial Buyer Agent C Producer Agent Wholesaler Industrial Buyer D Industrial Buyer A Producer
  • 11.
    Major Channel Objectives •Making the right product available to the right buyer at the right place and time • Meeting the buyers’ customer service requirements • Cost effectiveness
  • 12.
    Distribution Intensity • Intensivedistribution • Exclusive distribution • Selective distribution
  • 13.
    Exhibit 13. 8 Exampleof a Hybrid Marketing Channel Supplier Company Website & Sales Force Wholesale Distributor Company Help Line & Outside Service Centers Customer Demand Generation Physical Distribution Post-Sale Service
  • 14.
    Push vs. PullStrategies • Push Manufacturer Wholesaler Retailer Consumer
  • 15.
    Push vs. PullStrategies • Pull Manufacturer Wholesaler Retailer Consumer