SlideShare a Scribd company logo
Discover Actionable
Customer Insights &
Drive Engagement
Using Proximity MX™
A location analytics and engagement Platform
2COPYRIGHT © 2017, JULY SYSTEMS, INC. ALL RIGHTS RESERVED
The Online & Offline Disconnect
You know everything about your customer’s
online behavior even though you’re only
interacting with them through a computer
or mobile screen. But if the same customer
walks in through your door, you know
absolutely nothing about him.
This gap in understanding severely limits
your ability to offer a seamless and
consistent experience across channels.
That’s why you need an effective tool to
map on-premise behavior with what you
already know.
3COPYRIGHT © 2017, JULY SYSTEMS, INC. ALL RIGHTS RESERVED
Blending Online & Offline Worlds
In a digital environment, one of the best way to
know your customers is through data analytics.
Understanding the customer’s patterns and
behaviors can unlock valuable insights that will
help sales and marketing attract new customers
and retain existing ones.
But it’s not just about digital. Combining the
physical location strategy with digital strategies
results in a holistic view of the customer.
4COPYRIGHT © 2017, JULY SYSTEMS, INC. ALL RIGHTS RESERVED
So, how do enterprises blend
digital & physical worlds?
5COPYRIGHT © 2017, JULY SYSTEMS, INC. ALL RIGHTS RESERVED
Enter Proximity MX™
Customer Analytics & Engagement Tool For
Physical Spaces.
Proximity MX™ enables you to connect and
identify customers from the moment they enter
your premises, using their smart phones. It gives
you a truly holistic view of each customer by
integrating customers’ location data with your
enterprise systems and allows you to deliver
personalized engagement in order to achieve true
customer delight.
6COPYRIGHT © 2017, JULY SYSTEMS, INC. ALL RIGHTS RESERVED
Digital Marketing In Real-time
Seamlessly integrate at‐location customer data
with backend enterprise and CRM systems using
Proximity MX™. Through location data, gain real-
time actionable insights about customers’ at-
location behavior, analyze behavior patterns and
deliver customized content and offers, all while
the customer is still present at your premises!
Deliver data‐driven marketing programs with
strong ROI metrics, all in real-time!
7COPYRIGHT © 2017, JULY SYSTEMS, INC. ALL RIGHTS RESERVED
How Proximity MX™ Works?
A customer walks into
your premises at a
particular location.
Wi-Fi access-points
‘read’ his/her smart
phone and determine
his history of visiting
your premises.
If it’s his/her first visit, he/she
gets a captive portal asking for
his phone number, email or
loyalty card number (for free
Wi-Fi or loyalty points).
That’s it! Proximity MX starts gathering
analytics based on customer’s past and
present location behavior at the premises.
It will identify that customer every time
he/she walks into any of your locations in
the future.
8COPYRIGHT © 2017, JULY SYSTEMS, INC. ALL RIGHTS RESERVED
How Proximity MX™ Works?
Armed with rich at-location customers
behavioral data and insights, you can now
deliver personalized engagements to them.
Use SMS, Email, App notifications, and
Smart Captive Portals™ to directly engage
customers using Proximity MX
9COPYRIGHT © 2017, JULY SYSTEMS, INC. ALL RIGHTS RESERVED
Proximity MX™ Features
Uses WiFi and Beacons to
acquire or associate the
customer’s digital device
identity by location and capture
information
Provides deep insights into
customer behavior by profile,
persona, location, and
enterprise identity
Enables multi‐channel mobile
engagement (SMS, Email, App
Notifications and Smart Captive
Portals™)
Unlocks valuable at-location
customer insights to gain a 360
degree view of customers for
physical retargeting across
online channels.
Integrates seamlessly with
backend enterprise, CRM &
loyalty systems
10
About July Systems
Founded in 2001, we are pioneers in mobile experience
and engagement platforms. Through a process of
continuous innovation we have stayed ahead of the
curve in a fast changing mobile landscape. We’re now
on a mission to digitize physical spaces through our
latest product Proximity MX, a SaaS tool that provides
WiFi analytics and mobile customer engagements for
physical spaces.
Connect with us:
www.julysystems.com | Facebook | Twitter | LinkedIn
11
THANK YOU

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Discover Actionable Customer Insights & Drive Customer Engagement

  • 1. Discover Actionable Customer Insights & Drive Engagement Using Proximity MX™ A location analytics and engagement Platform
  • 2. 2COPYRIGHT © 2017, JULY SYSTEMS, INC. ALL RIGHTS RESERVED The Online & Offline Disconnect You know everything about your customer’s online behavior even though you’re only interacting with them through a computer or mobile screen. But if the same customer walks in through your door, you know absolutely nothing about him. This gap in understanding severely limits your ability to offer a seamless and consistent experience across channels. That’s why you need an effective tool to map on-premise behavior with what you already know.
  • 3. 3COPYRIGHT © 2017, JULY SYSTEMS, INC. ALL RIGHTS RESERVED Blending Online & Offline Worlds In a digital environment, one of the best way to know your customers is through data analytics. Understanding the customer’s patterns and behaviors can unlock valuable insights that will help sales and marketing attract new customers and retain existing ones. But it’s not just about digital. Combining the physical location strategy with digital strategies results in a holistic view of the customer.
  • 4. 4COPYRIGHT © 2017, JULY SYSTEMS, INC. ALL RIGHTS RESERVED So, how do enterprises blend digital & physical worlds?
  • 5. 5COPYRIGHT © 2017, JULY SYSTEMS, INC. ALL RIGHTS RESERVED Enter Proximity MX™ Customer Analytics & Engagement Tool For Physical Spaces. Proximity MX™ enables you to connect and identify customers from the moment they enter your premises, using their smart phones. It gives you a truly holistic view of each customer by integrating customers’ location data with your enterprise systems and allows you to deliver personalized engagement in order to achieve true customer delight.
  • 6. 6COPYRIGHT © 2017, JULY SYSTEMS, INC. ALL RIGHTS RESERVED Digital Marketing In Real-time Seamlessly integrate at‐location customer data with backend enterprise and CRM systems using Proximity MX™. Through location data, gain real- time actionable insights about customers’ at- location behavior, analyze behavior patterns and deliver customized content and offers, all while the customer is still present at your premises! Deliver data‐driven marketing programs with strong ROI metrics, all in real-time!
  • 7. 7COPYRIGHT © 2017, JULY SYSTEMS, INC. ALL RIGHTS RESERVED How Proximity MX™ Works? A customer walks into your premises at a particular location. Wi-Fi access-points ‘read’ his/her smart phone and determine his history of visiting your premises. If it’s his/her first visit, he/she gets a captive portal asking for his phone number, email or loyalty card number (for free Wi-Fi or loyalty points). That’s it! Proximity MX starts gathering analytics based on customer’s past and present location behavior at the premises. It will identify that customer every time he/she walks into any of your locations in the future.
  • 8. 8COPYRIGHT © 2017, JULY SYSTEMS, INC. ALL RIGHTS RESERVED How Proximity MX™ Works? Armed with rich at-location customers behavioral data and insights, you can now deliver personalized engagements to them. Use SMS, Email, App notifications, and Smart Captive Portals™ to directly engage customers using Proximity MX
  • 9. 9COPYRIGHT © 2017, JULY SYSTEMS, INC. ALL RIGHTS RESERVED Proximity MX™ Features Uses WiFi and Beacons to acquire or associate the customer’s digital device identity by location and capture information Provides deep insights into customer behavior by profile, persona, location, and enterprise identity Enables multi‐channel mobile engagement (SMS, Email, App Notifications and Smart Captive Portals™) Unlocks valuable at-location customer insights to gain a 360 degree view of customers for physical retargeting across online channels. Integrates seamlessly with backend enterprise, CRM & loyalty systems
  • 10. 10 About July Systems Founded in 2001, we are pioneers in mobile experience and engagement platforms. Through a process of continuous innovation we have stayed ahead of the curve in a fast changing mobile landscape. We’re now on a mission to digitize physical spaces through our latest product Proximity MX, a SaaS tool that provides WiFi analytics and mobile customer engagements for physical spaces. Connect with us: www.julysystems.com | Facebook | Twitter | LinkedIn