Mobilizing the
Enterprise
Moving Away from 90s
Infrastructure to a Cloud-centric
Consumer Friendly Environment


August 3, 2012
Jacob Hsu, CEO


Philana Chen, VP Strategy
A Mobile World
(A World Without PCs)
Good Morning!
Off to a Meeting
After the Meeting
Having Lunch?
No more fa piao!
Just kidding 
Heading back to the office
Where’s the office?




      You don’t go to the office, anymore.
         The office is WHERE YOU ARE
Good Evening
Really?
A World Without PCs?
Emerging Mobility
Purchasing Trends




                    Source: Citi Research Group, 7/8/12
Remote Access
Takeaway 1: Get ready for a world
without PCs
   - Centralize your data (cloud)
   - Have the right tools
   - Empower knowledge workers
Takeaway 2: Tailor your Business
Processes for Consumer Behavior
   - Improved user experience
   - Shift your focus from web
     interface to mobile interface
   - Today’s consumers want
     information instantly
Takeaway 3: Start now

   - Work incrementally
Takeaway 2: Tailor your business
processes for Consumer Behavior
Takeaway 2: Tailor your business
processes for Consumer Behavior
Before 2007




             Mobile app’s was something
             the mobile operators discussed
             at conferences
                      The Walled Garden

      Rest of the                   End
                     Telco
      Value Chain                   User


                                              Page 22
After 2007




             Mobile web & App’s
                           Apple            App
                                            Dev.

               Servic              End
                 e                 User


                        Googl               Telcos
                          e        Servic
                                     e

                                                     Page 23
Evolution 1




                           Connecting
                Connecting Everything
                People
      Connecting
      Buildings


                                        Page 24
Evolution 2




                     Unlimited
               Two

         One



                                 Page 25
Evolution 3
                                  • I am mobile and
                                    urgently need …
               Micro-tasks        • Messaging
                                  • Book, Check in
                                  • Search


                                             • Remote control
                                             • Entertainment
                               Telematics
                                             • Communication
                                             • Robotics
                                                                     Constantly
                                                                     connected
                                             • I am mobile and
                                               bored
                                Media &      • On demand
                             Entertainment     streaming
                                             • Real time streaming
                                             • Advertising
                                  • Micropayments
                                  • Web Shop
              mCommerce           • Advertising
                                  • Check in/Loyalty/Shop
                                    Finder

                                                                       Page 26
Why?
                 Technology 
         Developer adoption 
               Market reach 
                       Price 
            Business Models 
           Access/Bandwidth 
 Exactly what a consumer want
                                 Page 27
QR Bar Code
     reader        Wish Lists           Use camera for search


Payment                                     Mobile advertising
services

Same or                                     Push to talk – direct
personalized                                connect to customer
supply of                                   service
products


Create your
own location
service. Shop
locator or buy
online


 Payment
 integration
                                Augmented
                                reality                    Page 28
Articles read on a computer




          Source: 100 million articles saved by Read It Later users
          across all major web and mobile platforms.                Page   29
Articles read on an iPhone




                             Page 30
Articles read on an iPAD




                           Page 31
How the iPAD is changing online reading




                                          Page 32
Conclusions
 > When a reader is given a choice about how to consume
   their content, a major shift in behavior occurs. They shift
   that content to prime time and onto a device better suited for
   consumption.
 > It appears that the devices users prefer for reading are mobile
   devices, most notably the iPad.
 > Mobile devices are making it possible for readers to take
   control once more.



                                                               Page 33
On Line Only
You do all business online. Your objective is engagement and sales – of your
products or services. Sample industries: online retailers, gaming, web publishers
This is your new storefront – always open
You do all business online. Your objective is engagement and sales – of your
products or services. Sample industries: online retailers, gaming, web publishers
Leads Generation
Your business relies on a direct relationship with your clients. Your objective is
customer acquisition. Sample industries: car dealerships, real
estate, restaurants, utilities and insurance.
                                of large online advertisers
       79%                              do not have
                                 a mobile optimized site
Brand Driver
Your business relies heavily on branding to differentiate itself from competitors.
Your objective is awareness. Sample industries: entertainment, consumer
products, pharmaceuticals.
Multi Channel
Your business operates both online and off. Your objective is to create a
seamless experience between both. Sample industries:
retailers, financial, telecom.
Information
You have an information rich web site, and the users will have big benefits from a
mobile version of the site. Sample industries are: Travel, commuting, …
Summary

> It is critical to have a web site that can be used
  by mobile users, give them a positive
  experience and support your business goals.
> “Look in the mirror”
  – Test your own site in a SmartPhone and an iPad
> What is your competition up to?
> What could you easily do?
> What would a mobile strategy look like?
The Key Challenge

> Picture about bigslowtough IT backend
> Towards fast moving agile Mobile Frontend
> Big ?
Case Studies
Symbio provides advanced software engineering and
R&D co-creation services to the world's technology
innovators.

Symbio is here to enable your technology vision and
actualize tomorrow's market opportunities.

By working with Symbio's global technology experts
and engineering centers, clients have been able to:
> Accelerate software development cycles and speed time-to-market by as much
  as 25%
> Gain as much as 75% of cost efficiencies in R&D and product
  engineering, test, and support operations
> Improve end-user experience and customer satisfaction
> Scale engineering capacity on-demand and release more products to market
Symbio from Customer Perspective
                         Symbio is our trusted technology expert, our
                           go-to partner for co-creating innovations


     Basic Buying Behaviors                  Symbio Differentiators
   I want an innovation partner who can
        give me a competitive edge

     Performance Client
                                              Innovation Co-Creation:
                                             “Partners to Create Tomorrow’s Innovations”
   I want a scalable, reliable partner who
         delivers at the best prices

     Scale Client
  I want a team that can augment my own
             technical limitations
                                              Experts in Convergence:
                                               “Architects of Mobile + Cloud Software”
     Skill Gap Client
      I want a partner who “gets it”,
   understands my business, flexs for me

     Relationship Client                      Global Expertise + Scale:
   I want a partner who can deliver me a      “Best Expertise Everywhere, On-Demand”
           China market strategy

     China Story Client
Sales & Solutions
                                                                    Delivery
                                         Nordics


Cupertino
                                                                     Beijing
                                                                                Tokyo
                                                                             Shanghai

                                                            Chengdu            Taipei




    > R&D Base: Beijing, Chengdu
    > Frontend Teams: Beijing, Shanghai, Taipei, Nordics cities, US cities
    > Sales Teams: Symbio Direct sales teams: APAC, EU, US
Case 1

> RF
> Nissan ABQ
> Norwegian stuff
Case Airbiquity
A global platform for delivery of connected vehicle services.

> Description
   •   Airbiquity is the global leader in the connected
       vehicle services market, with customers including:
       Ford, Hitachi, Motorola, Onstar, Shell, Nissan, Bosch
       etc.
   •   Bring value to Nissan Leaf owners by innovative
       mobile solutions for remote control of the electric
       vehicle.
> Solution
   •   Symbio Team regarded as Airbiquity’s ODC team.
   •   Provided technical capability to
       design, implement, and maintain a cloud based back
       end solution and mobile apps for the end users.
> Accomplishments
   •   Symbio helped Airbiquity to become a leader in the
       telematics domain by providing customers with
       innovative mobile solutions.
> Technologies
   •   iPhone, Android, Blackberry, J2ME
Case RF-Swedish sports
A mobile platform for the members of Swedish sports associations. Easing
administration for members as well as adding social network services.

> Description
   •   The world of sports in Sweden is organized in
       a common federation, RF, managing different
       sports associations and clubs.
   •   About one third of the Swedish population
       are members in sports clubs.
> Solution
   •   Symbio Team regarded as RF’s ODC team.
   •   Provided technical capability to
       design, implement, and maintain a cloud
       based back end solution and mobile apps for
       end users.
> Accomplishments
   •   Symbio helped RF to ease administration for
       the coaches and daily leaders within Swedish
       sports by introducing mobile solutions.
> Technologies
   •   iPhone, iPad, Android, WP7, MS Azure
Case Orbit GMT
Using Mobile Video Solutions in Monitoring and Remote Operation of Modern
Aquaculture.

> Description
   •   Orbit GMT is the market leader in the
       development and production of monitoring
       systems for the aquaculture industry and a
       technology leader in feeding solutions.
> Solution
   •   Symbio Team regarded as Orbit’s ODC team.
   •   Provided technical capability to
       design, implement, and maintain server side
       back end solution and mobile apps for end
       users.
> Accomplishments
   •   Symbio helped Orbit to enhance the server
       side capabilities to handle monitoring with
       mobile video streaming to a number of hand
       held devices, making remote operation a
       reality.
> Technologies
   •   iPhone, iPad, Android, WP7
Macworld ac july29-pc

Macworld ac july29-pc

  • 1.
    Mobilizing the Enterprise Moving Awayfrom 90s Infrastructure to a Cloud-centric Consumer Friendly Environment August 3, 2012 Jacob Hsu, CEO Philana Chen, VP Strategy
  • 2.
    A Mobile World (AWorld Without PCs)
  • 3.
  • 4.
    Off to aMeeting
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
    Heading back tothe office
  • 10.
    Where’s the office? You don’t go to the office, anymore. The office is WHERE YOU ARE
  • 11.
  • 12.
  • 13.
  • 14.
    Purchasing Trends Source: Citi Research Group, 7/8/12
  • 15.
  • 16.
    Takeaway 1: Getready for a world without PCs - Centralize your data (cloud) - Have the right tools - Empower knowledge workers
  • 17.
    Takeaway 2: Tailoryour Business Processes for Consumer Behavior - Improved user experience - Shift your focus from web interface to mobile interface - Today’s consumers want information instantly
  • 18.
    Takeaway 3: Startnow - Work incrementally
  • 20.
    Takeaway 2: Tailoryour business processes for Consumer Behavior
  • 21.
    Takeaway 2: Tailoryour business processes for Consumer Behavior
  • 22.
    Before 2007 Mobile app’s was something the mobile operators discussed at conferences The Walled Garden Rest of the End Telco Value Chain User Page 22
  • 23.
    After 2007 Mobile web & App’s Apple App Dev. Servic End e User Googl Telcos e Servic e Page 23
  • 24.
    Evolution 1 Connecting Connecting Everything People Connecting Buildings Page 24
  • 25.
    Evolution 2 Unlimited Two One Page 25
  • 26.
    Evolution 3 • I am mobile and urgently need … Micro-tasks • Messaging • Book, Check in • Search • Remote control • Entertainment Telematics • Communication • Robotics Constantly connected • I am mobile and bored Media & • On demand Entertainment streaming • Real time streaming • Advertising • Micropayments • Web Shop mCommerce • Advertising • Check in/Loyalty/Shop Finder Page 26
  • 27.
    Why? Technology  Developer adoption  Market reach  Price  Business Models  Access/Bandwidth  Exactly what a consumer want Page 27
  • 28.
    QR Bar Code reader Wish Lists Use camera for search Payment Mobile advertising services Same or Push to talk – direct personalized connect to customer supply of service products Create your own location service. Shop locator or buy online Payment integration Augmented reality Page 28
  • 29.
    Articles read ona computer Source: 100 million articles saved by Read It Later users across all major web and mobile platforms. Page 29
  • 30.
    Articles read onan iPhone Page 30
  • 31.
    Articles read onan iPAD Page 31
  • 32.
    How the iPADis changing online reading Page 32
  • 33.
    Conclusions > Whena reader is given a choice about how to consume their content, a major shift in behavior occurs. They shift that content to prime time and onto a device better suited for consumption. > It appears that the devices users prefer for reading are mobile devices, most notably the iPad. > Mobile devices are making it possible for readers to take control once more. Page 33
  • 34.
    On Line Only Youdo all business online. Your objective is engagement and sales – of your products or services. Sample industries: online retailers, gaming, web publishers
  • 35.
    This is yournew storefront – always open You do all business online. Your objective is engagement and sales – of your products or services. Sample industries: online retailers, gaming, web publishers
  • 36.
    Leads Generation Your businessrelies on a direct relationship with your clients. Your objective is customer acquisition. Sample industries: car dealerships, real estate, restaurants, utilities and insurance. of large online advertisers 79% do not have a mobile optimized site
  • 37.
    Brand Driver Your businessrelies heavily on branding to differentiate itself from competitors. Your objective is awareness. Sample industries: entertainment, consumer products, pharmaceuticals.
  • 38.
    Multi Channel Your businessoperates both online and off. Your objective is to create a seamless experience between both. Sample industries: retailers, financial, telecom.
  • 39.
    Information You have aninformation rich web site, and the users will have big benefits from a mobile version of the site. Sample industries are: Travel, commuting, …
  • 41.
    Summary > It iscritical to have a web site that can be used by mobile users, give them a positive experience and support your business goals. > “Look in the mirror” – Test your own site in a SmartPhone and an iPad > What is your competition up to? > What could you easily do? > What would a mobile strategy look like?
  • 42.
    The Key Challenge >Picture about bigslowtough IT backend > Towards fast moving agile Mobile Frontend > Big ?
  • 43.
  • 44.
    Symbio provides advancedsoftware engineering and R&D co-creation services to the world's technology innovators. Symbio is here to enable your technology vision and actualize tomorrow's market opportunities. By working with Symbio's global technology experts and engineering centers, clients have been able to: > Accelerate software development cycles and speed time-to-market by as much as 25% > Gain as much as 75% of cost efficiencies in R&D and product engineering, test, and support operations > Improve end-user experience and customer satisfaction > Scale engineering capacity on-demand and release more products to market
  • 45.
    Symbio from CustomerPerspective Symbio is our trusted technology expert, our go-to partner for co-creating innovations Basic Buying Behaviors Symbio Differentiators I want an innovation partner who can give me a competitive edge Performance Client Innovation Co-Creation: “Partners to Create Tomorrow’s Innovations” I want a scalable, reliable partner who delivers at the best prices Scale Client I want a team that can augment my own technical limitations Experts in Convergence: “Architects of Mobile + Cloud Software” Skill Gap Client I want a partner who “gets it”, understands my business, flexs for me Relationship Client Global Expertise + Scale: I want a partner who can deliver me a “Best Expertise Everywhere, On-Demand” China market strategy China Story Client
  • 46.
    Sales & Solutions Delivery Nordics Cupertino Beijing Tokyo Shanghai Chengdu Taipei > R&D Base: Beijing, Chengdu > Frontend Teams: Beijing, Shanghai, Taipei, Nordics cities, US cities > Sales Teams: Symbio Direct sales teams: APAC, EU, US
  • 47.
    Case 1 > RF >Nissan ABQ > Norwegian stuff
  • 48.
    Case Airbiquity A globalplatform for delivery of connected vehicle services. > Description • Airbiquity is the global leader in the connected vehicle services market, with customers including: Ford, Hitachi, Motorola, Onstar, Shell, Nissan, Bosch etc. • Bring value to Nissan Leaf owners by innovative mobile solutions for remote control of the electric vehicle. > Solution • Symbio Team regarded as Airbiquity’s ODC team. • Provided technical capability to design, implement, and maintain a cloud based back end solution and mobile apps for the end users. > Accomplishments • Symbio helped Airbiquity to become a leader in the telematics domain by providing customers with innovative mobile solutions. > Technologies • iPhone, Android, Blackberry, J2ME
  • 49.
    Case RF-Swedish sports Amobile platform for the members of Swedish sports associations. Easing administration for members as well as adding social network services. > Description • The world of sports in Sweden is organized in a common federation, RF, managing different sports associations and clubs. • About one third of the Swedish population are members in sports clubs. > Solution • Symbio Team regarded as RF’s ODC team. • Provided technical capability to design, implement, and maintain a cloud based back end solution and mobile apps for end users. > Accomplishments • Symbio helped RF to ease administration for the coaches and daily leaders within Swedish sports by introducing mobile solutions. > Technologies • iPhone, iPad, Android, WP7, MS Azure
  • 50.
    Case Orbit GMT UsingMobile Video Solutions in Monitoring and Remote Operation of Modern Aquaculture. > Description • Orbit GMT is the market leader in the development and production of monitoring systems for the aquaculture industry and a technology leader in feeding solutions. > Solution • Symbio Team regarded as Orbit’s ODC team. • Provided technical capability to design, implement, and maintain server side back end solution and mobile apps for end users. > Accomplishments • Symbio helped Orbit to enhance the server side capabilities to handle monitoring with mobile video streaming to a number of hand held devices, making remote operation a reality. > Technologies • iPhone, iPad, Android, WP7

Editor's Notes

  • #4 Alarm Clock & WeatherFitness App & BreakfastCheck Messages (WeChat, SMS, no email!)Check ScheduleFind Location of Client Meeting
  • #5 Exchange Business CardsDrive Presentation from mobile device to everyone else’s deviceCapture notes from meeting (Evernote?)
  • #6 Find and book a restaurant (or at least determine the wait)Share the menu (maybe even pre-order on the way)Payment is automatic
  • #10 Shop onlineStream some media (watch TV)Read the newsCall the parentsFacebook/Weibo
  • #11 Update status of meetingReview another customer orderInterview a candidateGot a sales lead – research the company and contacts thereAttend a team meeting with people in Europe
  • #12 Shop onlineStream some media (watch TV)Read the newsCall the parentsFacebook/Weibo
  • #17 DealersForum
  • #19 RF