Dilip Patel is an experienced hospitality professional currently working as an Assistant Executive Housekeeper at Six Senses Resort & Spa in Oman. He has over 15 years of experience in housekeeping management roles. His objective is to provide personalized guest service while maintaining high hygiene standards. As Assistant Executive Housekeeper, he supervises a team of 40 staff members and ensures best service and guest satisfaction. He maintains guest history, coordinates linen inventory, and conducts staff training.

1. D I L I P P A T E L
Six Senses Resort & Spa
P. Box – 212, Postal Code – 800 Dibba – Musandam, Sultanate of Oman
OBJECTIVE
To dazzle and delight guests by providing themwith personalized service keeping in mind the company policies and utmost hygiene
standards.
PRESENTLY WORKING
14th Nov 2007 – till date : Six senses &Resort spa (5 star deluxe) as Assistant Executive Housekeeper
 Take care of all the suites in the resort including the Presidential suite providing highly personalized “magic” service.
 Supervising the team of 40 and providing the best servicing standards resulting the best guest
Comments.
 Making the store requisitions using the MMS System.
 Maintaining the Housekeeping store efficiently keeping in mind the cost controlling measures.
 Maintaining guest history to anticipate guest needs. And have started the new Costumer Feedback Systemon-line which
helps to anticipate the guest needs through out the entire company.
 Coordinating for the Linen Inventory.
 Making Training calendar as per the staff requirement and taking the training classes on a regular basis for the staff.
 In charge of making the Duty Roster for the staff.
 Actively participate in conducting the Inventory (linen, fixed assets) to keep a control.
 Keep on monitoring the quality of linen and do the linen discard with the help of EHK to maintain the linen quality standard.
 Being the resort and Honeymooners paradise do a lot of decorations to satisfy the guests and their ultimate satsisfaction, this gives them
value for money as well.
December 2002 – August 2006 as a Housekeeping Attendant.
 Recognized as a best HK employee and awarded as a promotion to HK Supervisor in August 2006.
 Highly active team member to help the management to get the Hotel back in shape after Tsunami Disaster and helped in setting up the rooms
and Public areas.
 During the period of HK Attendant was the in charge of my own section in terms of making and clearing the rooms of myself which includes
the suites and Presidential suite as well.
Tel – 00968 26735555 Mobile – 00968 97190115 E-mail- dilipdineshpatel@rediffmail.com
HO M E A D D R E S S - G - 7 - M A D HU R S O C I E T Y , F L A T N O . 3 0 2 , C HI N C HO L I B U N D E R R O A D , M A L A D ( W ) , M U M B A I - 6 4
T E L - 0 0 9 1 2 2 4 2 6 4 9 2 6 9

2. EMPLOYMENT HISTORY
25TH January 2016- till date - Six Senses resort & spa zighy bay Oman (5 star deluxe ) as Assistant Executive housekeeper
20th August 2013 - Six senses resort & spa zighy bay Oman ( 5 star deluxe ) as Assistant housekeeper
15th June 2010- Six senses resort & Spa zighy bay Oman ( 5 star deluxe ) as housekeeping Senior Supervisor
14th November 2007 - : Six senses hideaway resort & spa zighy bay Oman(5 star deluxe) as a HK supervisor
December 2002 – 27th Aug 2007 - : Taj Exotica Resort and Spa , Maldives (5star deluxe hotel) as a HK Supervisor.
September2002-December 2002 - : Taj Lands’ end, Mumbai ( 5star deluxe hotel) as a HK Attendant
October 2000-December2002 - : Hotel Regent, Mumbai ( 5star deluxe hotel) as a HK Attendant
June1998-September 2000- : Hotel Resort, Mumbai ( 5star deluxe hotel) as a HK Attendant
July1997-May1998 - : Hotel Retreat, Mumbai ( 5star deluxe hotel) as a HK Attendant
EDUCATION
 Completed SSC from NL high school Mumbai, India.
 Acquired training on FIDELIO.
 Acquired training on MMS system.
TRAINING & ACHIEVEMENTS
 Leader of the Quarter – Front of the House( July – September 2009)(Six Senses Hideaway Resort & Spa)
 Three months of exposure training in Taj Exotica Resort and Spa, Mauritius.(Jan 2005-April 2005)
 Three months of exposure training in laundry in Taj Lands’ end, Mumbai. (May 2005-August2005)
 Successfully completed the Train the Trainer training and conducting and keeping record of
departmental training.
 Attended Fire Fighting training.
 Attended Leadership training.
 Involved in the pre-opening operations of Taj Exotica, Maldives after the Tsunami disaster.
 Winner of the Leather of the Year – Front of the House in 2015.
 Participated in the JOHN ADAIR’S action centered leadership workshop on Sept 30 & Oct 1, 2015
 Successfully Completed the programme of instruction on Basic First Aid(CPR) by Safety technical
services co. LLC.

 Attended and passed the training calls Sleep with Six Senses.
STRENGTH
 Ability to space out work load in a given period.
 Strive to create healthy atmosphere at the place of work.
 Create a Team Atmosphere at work place and work as a Team.
 Highly self motivated and have capability to inspire others.
 Flexible to work at any kind of shift and hours.

3. SKILLS
 Having good knowledge of FIDELIO, Opera, MC and Micros internet application and office automation.
 Having good knowledge in Computer such as MS Word, Excel and Power poit.
 Having good knowledge of MMS systemto make the store requisitions.
 Well versed with upkeep and polishing techniques of marble and wooden floors.
 Well versed with usage of all machines used in day to day housekeeping operations.
 Well versed in carpet shampooing and maintenance.
 Well versed in English, Hindi, Gujrati and Marathi.
 As a additional take, handling Mini bar and Tailoring.
PERSONAL PROFILE
Date of Birth: 15th July, 1978
Sex Male
Father’s Name: Mr. D.L. Patel
Nationality: Indian
Passport no. A 9708435
Marital Status: Single
REFERENCES
Mr. Shimin Jose
Mr. Mohan Mharjan
Executive Housekeeper (Alila hotel oman)
Tel - 00968 91387819
E-mail - Sjose@alilahotel.com
Executive Housekeeper ( Al Arleen palace and Spa Hotel Bahrain)
Tel – 97336056365
E-mail mohan.m@alareenpalace.com