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Digitization of the
transport industry

More than digital pieces of paper
!
!

Per Olof Arnäs
Chalmers

@Dr_PO
per-olof.arnas@chalmers.se
about.me/perolofarnas
CC-­‐BY	
  Per	
  Olof	
  Arnäs

Technology	
  Management	
  and	
  Economics	
  
Logis4kcs	
  and	
  Transporta4on
1989

CC-­‐BY	
  Per	
  Olof	
  Arnäs

Technology	
  Management	
  and	
  Economics	
  
Logis4kcs	
  and	
  Transporta4on
1989

Map on the wall with pushpins

Delivery notes
(3 carbon sheets)

Radio
Telephone

Pens in various
colours

CC-­‐BY	
  Per	
  Olof	
  Arnäs

Prices, phone
numbers etc.

Technology	
  Management	
  and	
  Economics	
  
Logis4kcs	
  and	
  Transporta4on

Calculator
Cardfile of
customers, tank
sizes etc.
1989
Ca 100 customers
in west Sweden
6 tanker trucks
(7 partitions per vehicle)

Products:
Gasoline 95
Gasoline 96
Gasoline 98
Diesel
Diesel, colored

8-10 Pricing (yesterday’s orders)
10-12 Call and receive tomorrow’s orders
13-17 Planning

A FULL TIME JOB!
CC-­‐BY	
  Per	
  Olof	
  Arnäs

Technology	
  Management	
  and	
  Economics	
  
Logis4kcs	
  and	
  Transporta4on
Digitization of the
transport industry

More than digital pieces of paper
!
!

Per Olof Arnäs
Chalmers

@Dr_PO
per-olof.arnas@chalmers.se
about.me/perolofarnas
The Internet first became available for
Swedish consumers around 1993

+

=

A (bad and expensive) mix between
Teletext and the Yellow Pages

Not very pretty

Few people with
computers
15 years later, in 2008, Google Flu
Trends was launched
Based on what
people google and
where their
computer is located
www.google.org
Ten days ahead
of the official flu
tracker
How	
  will	
  we	
  use	
  the	
  technology	
  in	
  10	
  years?
lm
a

st
o

We have no idea.
!

The girl and the iPad by Niclas Lindh on Flickr (CC-BY)
How	
  will	
  we	
  use	
  the	
  technology	
  in	
  10	
  years?
lm
a

st
o

We have no idea.
!

...and neither does she,
but she will be dissatisfied
with stuff that we think are
pure science fiction and
almost magic.

The girl and the iPad by Niclas Lindh on Flickr (CC-BY)
The Transport
industry

3 things:

Per Olof Arnäs

Carbon-free transport by Stéfan on Flickr
…physical
3d boxes by crystaljingsr on Flickr
…public

CC-­‐BY	
  Per	
  Olof	
  Arnäs

Technology	
  Management	
  and	
  Economics	
  
Logis4kcs	
  and	
  Transporta4on

Traffic Jam by Giorgio Minguzzi on Flickr
…analogue

542 miles by Jason on Flickr

CC-­‐BY	
  Per	
  Olof	
  Arnäs

Technology	
  Management	
  and	
  Economics	
  
Logis4kcs	
  and	
  Transporta4on
Development of transportation
technology has been
fairly linear
…for the last 5500 years
Per Olof Arnäs

Stage Coach Wheel by arbyreed on Flickr
inning
beg

We are in the middle of a gigantic
exponential development curve
A new global eco system where new
types of, knowledge based, industries
compete with traditional ones
Startups don’t

compete with airlines...

by purchasing a bunch of
hiring a bunch of
and locking up a bunch of

planes
pilots
terminals at airports.

Miniature Airport by disparkys on Flickr
http://bryce.vc/post/18404303850/the-problem-with-innovation
Startups don’t

compete with airlines...

by purchasing a bunch of
hiring a bunch of
and locking up a bunch of

planes
pilots
terminals at airports.

Startups compete with airlines by
inventing videoconferencing.
Miniature Airport by disparkys on Flickr (CC-BY,SA)
http://bryce.vc/post/18404303850/the-problem-with-innovation
Addicted to dead trees
Physical flow

Original? Copy?
Ownership
Consignor

Consignee
In Search Of Lost Time by bogenfreund on Flickr

The biggest problem in
transportation is time.
There is not enough of it.
Ever.
Time horizons
Strategic

Tactical

Operational

Prognosis

Realtime!

We are approaching
this boundary

…and we are
starting to
move past it!
Digitization fronts
Goods

Vehicle

Business
process

Infrastructure
Digitization fronts
Goods

Vehicle
Order handling	
  
Driver support	
  
Vehicle economics

Barcodes	
  
RFID	
  
Sensors

ERP systems	
  
TMS systems	
  
E-invoices	
  
Cloudbased
services

RDS-TMC	
  
Road taxes	
  
Active traffic support

Business
process

Infrastructure
What happens
when access to
real-time data
increases?

Strategic

Tactical

Operational

Prognosis

Infrastructure

Business
processes

Vehicles

Goods
not quite clear on the concept by woodleywonderworks on Flickr (CC-BY)
t
a
iz

it
ig

D

n
io

Incre
asing
good
s volu
mes

Opportunities
New
techn
olog

y

al
tic
oli
P
st
re
te
in
Quad Aces by fitzsean on Flickr
We produce vast
amounts of data

Locals and Tourists #1 (GTWA #2): London by Eric Fischer on Flickr
All the time.

Locals and Tourists #1 (GTWA #2): London by Eric Fischer on Flickr
Gartners Hype Cycle for Emerging Technologies

Augmenting
humans with
technology

Machines
better
understanding
humans and
the
environment

Machines
replacing
humans

Humans and
machines
working
alongside each
other

Humans better
understanding
machines

Machines and
humans
becoming
smarter

Source: Gartner August 2013
http://www.gartner.com/newsroom/id/2575515
Gartners Hype Cycle for Emerging Technologies

Source: Gartner August 2013
http://www.gartner.com/newsroom/id/2575515
Gartners Hype Cycle for Emerging Technologies

?

Source: Gartner August 2013
http://www.gartner.com/newsroom/id/2575515
So…

What are we
doing about
all this?
Northern LEAD 

Logistics Research Centre
Founded by:
Chalmers University of Technology
University of Gothenburg
Logistics and Transport Society LTS
What we do
Northern LEAD coordinates and supports logistics
research at Chalmers and University of Gothenburg
in order to increase volume, quality and 

relevance of the research

stairs by Denis Jacquerye on Flickr
Tomorrow’s logistics. We are finding the answers.
Around 70 researchers

Five core research
groups

Collaboration between
Chalmers and University
of Gothenburg

Research centre for
sustainable logistics
solutions
Organises, facilitates,
disseminates highly
relevant logistics
research
This high quality research
contributes to
… a sustainable logistics
development
…gives companies

competitive advantages
…and benefits society
Green Leaf of a Bio Plant in Nature by epSos .de on Flickr
Five core
research groups
Industrial marketing
& purchasing
Logistics &
Transport
Physical
Distribution
Professors
Visiting Professors
Associate Professors
Post docs
Faculty
PhD students
Total

10
6
5
6
14
32
73

Production
Logistics
Optimization
Challenges
and trends
Environmental
impact

Focused areas
Logistics and Production Networks

Outcomes for
policy and
business

Long Distance Transport
Resource
limitations
Urban Transport
Demographic
changes
Manufacturing
and retail
revolution
Complexity and
structural
flexibility

Volatility and risk

Purchasing of
transport

Information,
planning and
control

Service
development in
networks

Intermodality

Resource
utilisation

Measurements
and measuring

Thought leadership
through
high quality
research and
innovation
Project proposal:
Smart access/guidance control
Project proposal:
Smart access/guidance control
Project proposal:
Smart access/guidance control
Project proposal:
Smart access/guidance control
Project proposal:
Smart access/guidance control
Project proposal:
Smart access/guidance control
Project proposal:
Smart access/guidance control
haring
Data s

Exp
del andi
iver
ng
y fr
ont
ic
am uts
yn tc
D or
sh

Foliate
d
transp
ortatio
n
netwo
rk

nd by
Sta
ents
shipm
S

me
o

r
he
ot

Realtime
applications
nt V2I
Intellige
ication
ommun
c

Super Cat by Photo Extremist on Flickr

oon
lat g
P
kin
par
Not all ideas age with grace
Someone must do the work
Not everyone will want
to adopt new things…
…or change
habits
From order to invoice
Basic data

From/To/What/When
Owner: the customer

Resource allocation

What vehicle?

Owner: Traffic controller

Cargo information
Loaded amount
Owner: Supplier

Proof of Delivery

Time/date/signature
Owner: Driver

Pricing

Owner: Financial dept.

Enough information to create invoice

All of these steps cost money!
An increase in the number of
orders lead to increased cost
Total cost for
administration of
all orders

Goal: De-couple the
dependecy between
administative cost and
order volume

Handle exceptions –
not transactions!

Number of orders per year
2 hours
4 hours

2 hours

1989:A FULL TIME JOB!
CC-­‐BY	
  Per	
  Olof	
  Arnäs

Technology	
  Management	
  and	
  Economics	
  
Logis4kcs	
  and	
  Transporta4on
0 hours
1-2 hours

0 hours

2013: TWO HOURS. MAX.
CC-­‐BY	
  Per	
  Olof	
  Arnäs

Technology	
  Management	
  and	
  Economics	
  
Logis4kcs	
  and	
  Transporta4on
How	
  will	
  we	
  use	
  the	
  technology	
  in	
  10	
  years?
so

e
m

We have no idea.
!
!
Per Olof Arnäs
per-olof.arnas@chalmers.se
about.me/perolofarnas
@Dr_PO
Slides published on slideshare.net/poar

The girl and the iPad by Niclas Lindh on Flickr (CC-BY)
Kolla gärna in min
crowdsourcade
logistikblogg
Logistikfokus.se
(Sveriges första och
troligtvis enda)

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Digitization of the transport industry

  • 1. Digitization of the transport industry More than digital pieces of paper ! ! Per Olof Arnäs Chalmers @Dr_PO per-olof.arnas@chalmers.se about.me/perolofarnas
  • 2. CC-­‐BY  Per  Olof  Arnäs Technology  Management  and  Economics   Logis4kcs  and  Transporta4on
  • 3. 1989 CC-­‐BY  Per  Olof  Arnäs Technology  Management  and  Economics   Logis4kcs  and  Transporta4on
  • 4. 1989 Map on the wall with pushpins Delivery notes (3 carbon sheets) Radio Telephone Pens in various colours CC-­‐BY  Per  Olof  Arnäs Prices, phone numbers etc. Technology  Management  and  Economics   Logis4kcs  and  Transporta4on Calculator Cardfile of customers, tank sizes etc.
  • 5. 1989 Ca 100 customers in west Sweden 6 tanker trucks (7 partitions per vehicle) Products: Gasoline 95 Gasoline 96 Gasoline 98 Diesel Diesel, colored 8-10 Pricing (yesterday’s orders) 10-12 Call and receive tomorrow’s orders 13-17 Planning A FULL TIME JOB! CC-­‐BY  Per  Olof  Arnäs Technology  Management  and  Economics   Logis4kcs  and  Transporta4on
  • 6. Digitization of the transport industry More than digital pieces of paper ! ! Per Olof Arnäs Chalmers @Dr_PO per-olof.arnas@chalmers.se about.me/perolofarnas
  • 7. The Internet first became available for Swedish consumers around 1993 + = A (bad and expensive) mix between Teletext and the Yellow Pages Not very pretty Few people with computers
  • 8. 15 years later, in 2008, Google Flu Trends was launched Based on what people google and where their computer is located www.google.org Ten days ahead of the official flu tracker
  • 9. How  will  we  use  the  technology  in  10  years? lm a st o We have no idea. ! The girl and the iPad by Niclas Lindh on Flickr (CC-BY)
  • 10. How  will  we  use  the  technology  in  10  years? lm a st o We have no idea. ! ...and neither does she, but she will be dissatisfied with stuff that we think are pure science fiction and almost magic. The girl and the iPad by Niclas Lindh on Flickr (CC-BY)
  • 11.
  • 12. The Transport industry 3 things: Per Olof Arnäs Carbon-free transport by Stéfan on Flickr
  • 13. …physical 3d boxes by crystaljingsr on Flickr
  • 14. …public CC-­‐BY  Per  Olof  Arnäs Technology  Management  and  Economics   Logis4kcs  and  Transporta4on Traffic Jam by Giorgio Minguzzi on Flickr
  • 15. …analogue 542 miles by Jason on Flickr CC-­‐BY  Per  Olof  Arnäs Technology  Management  and  Economics   Logis4kcs  and  Transporta4on
  • 16.
  • 17. Development of transportation technology has been fairly linear …for the last 5500 years Per Olof Arnäs Stage Coach Wheel by arbyreed on Flickr
  • 18. inning beg We are in the middle of a gigantic exponential development curve
  • 19. A new global eco system where new types of, knowledge based, industries compete with traditional ones
  • 20. Startups don’t compete with airlines... by purchasing a bunch of hiring a bunch of and locking up a bunch of planes pilots terminals at airports. Miniature Airport by disparkys on Flickr http://bryce.vc/post/18404303850/the-problem-with-innovation
  • 21. Startups don’t compete with airlines... by purchasing a bunch of hiring a bunch of and locking up a bunch of planes pilots terminals at airports. Startups compete with airlines by inventing videoconferencing. Miniature Airport by disparkys on Flickr (CC-BY,SA) http://bryce.vc/post/18404303850/the-problem-with-innovation
  • 22.
  • 24.
  • 26. In Search Of Lost Time by bogenfreund on Flickr The biggest problem in transportation is time. There is not enough of it. Ever.
  • 27. Time horizons Strategic Tactical Operational Prognosis Realtime! We are approaching this boundary …and we are starting to move past it!
  • 29. Digitization fronts Goods Vehicle Order handling   Driver support   Vehicle economics Barcodes   RFID   Sensors ERP systems   TMS systems   E-invoices   Cloudbased services RDS-TMC   Road taxes   Active traffic support Business process Infrastructure
  • 30. What happens when access to real-time data increases? Strategic Tactical Operational Prognosis Infrastructure Business processes Vehicles Goods not quite clear on the concept by woodleywonderworks on Flickr (CC-BY)
  • 32. We produce vast amounts of data Locals and Tourists #1 (GTWA #2): London by Eric Fischer on Flickr
  • 33. All the time. Locals and Tourists #1 (GTWA #2): London by Eric Fischer on Flickr
  • 34. Gartners Hype Cycle for Emerging Technologies Augmenting humans with technology Machines better understanding humans and the environment Machines replacing humans Humans and machines working alongside each other Humans better understanding machines Machines and humans becoming smarter Source: Gartner August 2013 http://www.gartner.com/newsroom/id/2575515
  • 35. Gartners Hype Cycle for Emerging Technologies Source: Gartner August 2013 http://www.gartner.com/newsroom/id/2575515
  • 36. Gartners Hype Cycle for Emerging Technologies ? Source: Gartner August 2013 http://www.gartner.com/newsroom/id/2575515
  • 37. So… What are we doing about all this?
  • 38. Northern LEAD 
 Logistics Research Centre Founded by: Chalmers University of Technology University of Gothenburg Logistics and Transport Society LTS
  • 39. What we do Northern LEAD coordinates and supports logistics research at Chalmers and University of Gothenburg in order to increase volume, quality and 
 relevance of the research stairs by Denis Jacquerye on Flickr
  • 40. Tomorrow’s logistics. We are finding the answers. Around 70 researchers Five core research groups Collaboration between Chalmers and University of Gothenburg Research centre for sustainable logistics solutions Organises, facilitates, disseminates highly relevant logistics research
  • 41. This high quality research contributes to … a sustainable logistics development …gives companies competitive advantages …and benefits society Green Leaf of a Bio Plant in Nature by epSos .de on Flickr
  • 42. Five core research groups Industrial marketing & purchasing Logistics & Transport Physical Distribution Professors Visiting Professors Associate Professors Post docs Faculty PhD students Total 10 6 5 6 14 32 73 Production Logistics Optimization
  • 43. Challenges and trends Environmental impact Focused areas Logistics and Production Networks Outcomes for policy and business Long Distance Transport Resource limitations Urban Transport Demographic changes Manufacturing and retail revolution Complexity and structural flexibility Volatility and risk Purchasing of transport Information, planning and control Service development in networks Intermodality Resource utilisation Measurements and measuring Thought leadership through high quality research and innovation
  • 51. haring Data s Exp del andi iver ng y fr ont ic am uts yn tc D or sh Foliate d transp ortatio n netwo rk nd by Sta ents shipm S me o r he ot Realtime applications nt V2I Intellige ication ommun c Super Cat by Photo Extremist on Flickr oon lat g P kin par
  • 52. Not all ideas age with grace
  • 53. Someone must do the work
  • 54. Not everyone will want to adopt new things…
  • 56.
  • 57.
  • 58. From order to invoice Basic data From/To/What/When Owner: the customer Resource allocation What vehicle?
 Owner: Traffic controller Cargo information Loaded amount Owner: Supplier Proof of Delivery Time/date/signature Owner: Driver Pricing Owner: Financial dept. Enough information to create invoice All of these steps cost money!
  • 59. An increase in the number of orders lead to increased cost Total cost for administration of all orders Goal: De-couple the dependecy between administative cost and order volume Handle exceptions – not transactions! Number of orders per year
  • 60. 2 hours 4 hours 2 hours 1989:A FULL TIME JOB! CC-­‐BY  Per  Olof  Arnäs Technology  Management  and  Economics   Logis4kcs  and  Transporta4on
  • 61. 0 hours 1-2 hours 0 hours 2013: TWO HOURS. MAX. CC-­‐BY  Per  Olof  Arnäs Technology  Management  and  Economics   Logis4kcs  and  Transporta4on
  • 62. How  will  we  use  the  technology  in  10  years? so e m We have no idea. ! ! Per Olof Arnäs per-olof.arnas@chalmers.se about.me/perolofarnas @Dr_PO Slides published on slideshare.net/poar The girl and the iPad by Niclas Lindh on Flickr (CC-BY)
  • 63. Kolla gärna in min crowdsourcade logistikblogg Logistikfokus.se (Sveriges första och troligtvis enda)