This document discusses the digital transformation of a Southeast Asian bank. It outlines the bank's technology stack, which includes 7 domains and 138 total technology stacks. The bank uses over 415 different software and each technology stack utilizes an average of 3 different software, costing a total of SGD 3.5 billion. Finding the right on-demand resources is a key challenge due to the specialized skills required and limited applicant pool. The document analyzes the bank's technology needs and lists the key digital roles and skills needed to support its digital transformation journey.

1. DIGITAL TRANSFORMATION
- BANK ANALYSIS
• Key Reasons
• Technology Stack
• Resource Challenges
• Technology Roles

2. DIGITAL TRANSFORMATION – KEY REASONS
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3. Digital Transformation – Moving into top 5
Enterprise Application Tool
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For each Technology stack,
companies needs to have
different software. Which one is
the right fit as per requirement,
pricing, services and experience
To Consider the software is all
about how other industry trend
and usage and also the benefits
Taking the software tool is key
but where to find the on demand
resources based on project
requirements.
Cloud-based
Software
Skills & Resource
Required
Industry Trend &
Analysis
Top 5
Company

4. DIGITAL TRANSFORMATION LIFE CYCLE
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DESIGN / BUILD / TEST
• Program Management
• Business Consulting
• Change Management
• POC/ MVP
• Hiring Tech Resources
• Agile Application
• Interface Application
• Data Migration
• Technical Architecture
DEPLOY
• Agile Application
• Interface Application
• Data Migration
• Technical Architecture
• Hiring Support Resources
RUN
Application Support
Application Operation &
Maintenance
PLAN
• Program Management
• Business Consulting
• Hiring the Digital
Transformation specialist
- Enterprise Architect

5. Digital Transformation: Example
Key Numbers: SEA-based Bank
• Total Technology Domain – 7 ( Cloud- Enterprise – Data – AI – Security – Engg. – IoT)
• Total Technology Stacks – 138
• Total Software Used – 415+
• Per Technology Stack – 3 Different Software’s
• Total Software Cost – SGD 3,500 Mn
• Avg. 1 Software + Resource Cost – SGD 8.5 million
• Useful Software Life – 3 Years
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* The numbers are calculated based on my understanding & research
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6. DIGITAL TECHNOLOGY STACK ANALYSIS: BANK
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50%
Approx. 70 Tech Skills with
210 of total technology
software are using
35%
Approx. 48 Tech Skills with
150 of total technology
software are using
10%
Approx. 13 Tech Skills with
45 of total technology
software are using
5%
Approx. 7 Tech Skills with 10
of total technology software
are using
CLOUD & PREMISE
SOFTWARE
SOFTWARE ENGG.
STCK
AI & BIG DATA CYBER SECURITY

7. BANK TECHNOLOGIES & SKILLS REQUIRED
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Technology Domain BANK Technology Stack
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Enterprise on Premise
Backup and Recovery, Electronic Health Records, Computer Aided Design, Configuration Management, Containerization, Continuous Integration, Customer Relationship
Management, Data Integration, Data Management Platforms, Data Quality Management, Database Management, Databases, Enterprise Content Management,
Enterprise Data Storage, File Sharing, Governance, Risk and Compliance, IT Infrastructure Monitoring, Miscellaneous, Network Hardware, Network Management,
Operating Systems, Other Data Management Software, Other Sales Software, Payroll Management and Benefits Administration, Platforms as a Service, Pre-Employment
Assessment, Security Information and Event Management, Server Hardware, Source Code Management, Virtualization, Web and Application Servers
2
Enterprise on Cloud
API Management, Accounting, Advertising Networks, Applicant Tracking Systems, Appointment Scheduling, Business Process Management, Content Delivery Networks
(CDN), Corporate Learning Management Systems, Corporate Performance Management, Customer Feedback Management, Data Warehousing, Demand Side Platforms,
Domain Name Services, E-Commerce Platforms, Education Management, Email Hosting, Human Resource Management Systems, IT Service Management,
Infrastructures as a Service (IAAS), Job Boards, Lead Generation, Mapping and GIS, Marketing Automation, Marketing Data Providers, Office Suites, Communication and
Collaboration Software, Customer Service Software
3 Social & Enterprise Mobility
(Software Engs Stack)
Comment Systems, Contact Center Solutions, Enterprise Mobility Management, Frameworks and Libraries, Graphics, Integrated Development Environments, Other
Accounting and Finance Software, Other DevOps Software, Other IT Infrastructure Software, Other Operations Software, Other Programming Software, Other Vertical
Industries Software, Other Web Tools and Plugins, Programming Languages, Project Management, Retargeting, Search Marketing, Site Search, Social Login, Social
Sharing, Stock Images Providers, Tag Management, Team Collaboration, Testing and QA, Unified Communications, Widgets
4 AI & Automation Machine Learning, Cognitive Service, Tensor Flow
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Cyber Security
Application Security Testing, CAPTCHA, Endpoint Protection, Fraud Detection and Prevention, Identity and Access Management, Network Security, Other Security
Software, SSL Certificates
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Big Data
& Predictive Analytics
Advanced Analytics and Data Science, Big Data Processing, Business Intelligence, Charting, Other Intelligence and Analytics Software, Predictive Analytics, Sales
Intelligence
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ERP Software Apprise, Deltek, Microsoft Dynamics 365, SAP ERP

8. BANK RESOURCE CHALLENGE
• <10 applications received on job portals in the last 30 days of job postings
• Not able to find a suitable candidate with even 50% technical skills match
• Not able to find Banking Project focused Technical professionals
• Not able to find IT professional services companies for sourcing
• Limited supply of professionals on cloud experience has forced companies to
delay the project implementation, affecting overall businesses
• Limited expertise in Internal Talent Acquisition team on the hiring process
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9. KEY DIGITAL ROLES
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10. Digital Skills does current Job Profile Require?
licensed under CC BY-SA-NC
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11. Have you started the digital transformation journey?
Share your experience with me
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12. Timely Hiring of
Talents
Key Reasons
Unlike traditional hiring processes, the
INTERNAL hiring team cannot bring value to
companies due to limited experience and
resources and these delays in hiring will
impact in a loss of opportunity by 9% per
month/resource for the companies.
Just Imagine if you have 5,10,20 resource
delays then the loss of opportunity can be
as high as 500%.
Professional services companies provide
extraordinary value to customers by
investing Relationships, Expertise & Value
into securing the right talent for clients in
the quickest time.
Whether it’s by educating employees with
the in-house academy, consultants or
simply providing resource advice by finding
the best talents in Singapore markets.
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