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I help brands engage
with the right people,
   in the right way,
   using technology
really useful solutions
built around the customer
       are awesome
how to do digital well:
  channels & data
authentic storytelling
engaging experience
creating a digital strategy
takes days, weeks, usually
        not months
make awesome happen:
      research
       engage
      measure
hello newcastle
better network coverage
“furious customers took to social
  media and sites like Vodafail.com,
 forcing the telco to admit to issues”




Newcastle Herald, December 2010
research:
define the audience better
 find out where they are
work out how to be useful
engage:
      be authentic
  make it personal
tell an inclusive story
measure:
capture all data points
  optimise & evolve
 what’s the $ result?
Digital Marketing Guest Lecture - University of Newcastle
Digital Marketing Guest Lecture - University of Newcastle
Digital Marketing Guest Lecture - University of Newcastle

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Digital Marketing Guest Lecture - University of Newcastle