The document outlines the Uniserve Onboard digital customer onboarding system, which claims to achieve 100% compliance with regulations, accelerate onboarding by 50%, and reduce customer acquisition costs by 40%. It emphasizes the use of a user-friendly tablet application for capturing customer details, integrating with national databases for eKYC, and facilitating automated workflows. The solution aims to eliminate physical documentation, improve data accuracy, and enhance the overall customer experience.

1. DIGITAL CUSTOMER ONBOARDING
100%
compliance to
regulations
40% reduction
in customer
acquisition costs
50% faster
customer
onboarding
MAKE THE NOW!SHIFT

2. PROOF OF ADDRESS &
IDENTITY
SUBMIT
Delivers competitive edge
uniserve™ Onboard | 2
Losing customers due to long, paper driven
onboarding process?
Need a fast, easy and effective system for
onboarding the new age digital customers?
With uniserve onboard, start off your customer relationship by onboarding
your customers at half the time
Capture all the customer details (photograph, POA, POI) digitally
through TABLET devices.
Connect to national database for eKYC to gather customer details and
avoid data entry costs.
Thereby reduce your customer acquisition costs by 40%, improving
data accuracy and gaining competitive edge.
Accelerate your verification
process through automated
workflow and in-turn improve
your revenue realization period.
De-duplication on existing
customer database to identify
existing relationship of the
customer helps in adhering to
compliance requirements and
establishes a unique identity of
the customer across LOBs.
Eliminate physical customer
application form (CAF) as the
e-CAF (PDF) is automatically
generated on the Tablet device

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Compatibility with
Android based
Smart Phones &
Tablet devices
Centralized
repository for
data storage &
access provision
to business users
Data capture
from multiple
sources - QR
code,
barcode, etc
Real-time data
look up,
de-duplication
and validation
Tablet
application
for agents/
POS to
onboard
customers
with ease
Capture
customers’
metadata,
fingerprints,
signature,
POA, POI etc
Configurable
reports &
audit trail
Robust Tablet based solution
Seamless
integration
with business
systems like
CRM, activation
system, Core
billing etc
Automated
alerts &
notifications
to update
relevant
stakeholders
500Kcustomers
onboard
everyday
uniserve™ Onboard | 3
Intense helps

4. Highly portable & user-friendly
tablet app for faster & improved
customer service
Better & enhanced customer
experience with timely alerts and
notifications
Provides electronic document
storage facility with access rights
and version control for legal and
regulatory departments, thereby
ensuring adherence to statutory
compliance
Use of paper less processing to aid
you Go Green
SIM Tracking & Physical form
tracking to enhance business
process transparency
50% faster
customer
onboarding
- Faster TAT
100% compliance
to regulations
40% reduction in
customer
acquisition costs;
eliminates data
entry costs
DeliversCompetitive
edge that helps
improve market
share
Greater
operational
efficiency through
automated
workflow
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uniserve™ Onboard | 4
Agile Onboarding

5. Secunderabad
A1,Vikrampuri
Secunderabad - 500 009.AP,INDIA
Tel:+91-40-44558585/27849019/27844551
Fax:+91-40-27819040
e-mail:info@intense.in
Mumbai
101,Vaishnav Apt,Dr.Charat Singh Colony
Nr.Solitare Corporate Park,Chakala,Andheri (E)
Mumbai - 400 093.
Tel:+91-22-32419713/32064648/28253400
e-mail:sales.mumbai@intense.in
Bangalore
103,Krishna Chambers,
20/21,Konena Agrahara,5th Cross,
Airport Road,Bangalore - 560017
Tel:+91-80-324 91083/30588333/9741922511
e-mail: sales.bangalore@intense.in
Noida
A-1/E,Sector - 16
Noida - 201301
Uttar Pradesh
Tel:+91-120- 4743900 to 10
e-mail:sales.delhi@intense.in
INDIA
Intense Technologies Limited
USA
9,Temasek Boulevard # 19-05
Suntec Tower 2
Singapore 038989
Tel:+65-8288-1859
e-mail:info@intense.in
SINGAPORE
www.in10stech.com
P.O.Box 88174,
Dubai
Tel:+971-4-2653202 / 56-6499568
e-mail:info@intense.in
UAE
66 Witherspoon Street,
Princeton,NJ 08542
Tel:+1-609 688 0248
e-mail:chandru@intense.in
New Jersey
10481 NW 36 Street, Miami FL 33178
Tel: +1 954 545 2037,
GSM: +1 305 509 1250
e-mail:jaime.diamand@in10stech.com
Florida
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