Oracle MetaSolv / Order & Service Management (OSM)
     / Unified Inventory Management (UIM) Offerings


Oracle’s MetaSolv M6/OSM/UIM provides robust inventory and order management capabilities to
facilitate the delivery of traditional and next-generation services for Communication Service Providers.
With the right SI partner, Communication Service Providers can fully leverage the operational and cost
benefits of implementing, customizing and managing the solution.

Oracle OSS practice at Prodapt, with the right mix of skilled professionals, processes, technology &
infrastructure, offers complete range of Pre-implementation, Implementation and
Post-implementation services.

  Pre-implementation Services             Implementation Services               Post-implementation Services
   Business Process Study                  Turnkey Implementation                 Version Upgrades/OBF Upgrades
   Planning towards a COTS                 Functional Consulting                  Migration from Legacy/COTS
   Implementation                          Feature Enablement                     24 X 7 Support & Maintenance
   Gap & Fitment Analysis                  Product Extensions                     Trouble-shooting, Break-fix errors
   Migration Study                         Product Customization/                 Fine Tuning of Configuration &
   Project Scoping & Sizing                Automation                             Programs
                                                                                  Enhancements & Rollout




                                                             When properly integrated into your IT landscape, MetaSolv/
MetaSolv/ OSM/ UIM
                                                             OSM/UIM streamline operations, thereby reducing costs,
Implementation Services                                      providing a better customer experience and shortening
                                                             your time to market for products and services.
Turnkey Implementation
Prodapt’s Oracle OSS competencies span implementations       Prodapt’s methodology for COTS implementation
for various services and technologies, including the         encompasses a sound theoretical foundation, which lays
                                                             emphasis on the alignment of information systems with the
 MetaSolv M6, OSM, UIM for order and inventory               organizational objectives and priorities.
 management system
 ASAP for provisioning of all switch types                   Standard process adopted by PRODAPT provides the
 Network Mediation to support differentiated pricing         blueprint for effective business operations. Our tried and
 for complex bundled services and                            tested COTS Implementation Approach (COTSIA) provides
 Network Integrity                                           implementation and upgrade services enabling faster
                                                             implementation of MetaSolv/OSM/UIM applications.
Oracle MetaSolv / Order & Service Management (OSM) /
Unified Inventory Management (UIM) Offerings




COTSIA follows a phased implementation and upgrade
process covering the following aspects: -
                                                         Customization
                                                         Prodapt’s code-level knowledge of MetaSolv/OSM/UIM
                                                         applications allows customization of software to better suit
                                                         customer’s needs. Rather than create clunky workaround
                                                         processes for off-the-shelf software that does not quite fit,
                                 Project
                               Preparation               Prodapt can tailor applications for optimum efficiency.
                                                         Prodapt can build a development environment, run QA and
                                                         user tests and deploy the customized changes so the impact
                                                         on business is minimal.
          Business
          Blueprint                                      Prodapt has an established model for automation and
                                                         customization that includes but not limited to the

                                                           Service Provisioning
                                                           Regulated and non-regulatory Ordering automation
                             Realization
                                                           Inventory Management

                                                         Prodapt’s rich experience in the MetaSolv data model and
                                                         consulting exposure provides value added behavior in
              Final
           Preparation                                   Automation
                                                           Automation of Circuit & Telephone numbers based on
                                                           client needs and help define process efficient
                                                           methodologies
                                                           Task related automation to reduce the manual overhead
                                                           on the resources
                          Go Live &
                           Support                         Network design for various technologies and help reduce
                                                           manual errors during provisioning

                                                         Convergent Products Provisioning
                                                           This includes design and implementation of the
                                                           provisioning process of fixed division for the launch of
                                                           convergent products
   Benefits of Implementation through
   COTSIA approach:
                                                           Enablers:
     Minimizes the length of time between installation
                                                             Zero Touch Provisioning in MSSv6 – All tasks
     and production start up
                                                             associated with Provisioning Plan can be automated
     Maximizes the utilization of consultant and             in MetaSolv. In cases where orders are accepted
     customer resources                                      through CRM or POS the orders can be routed to
                                                             MetaSolv through an interface. This solution helps
     Results in a “model” that can be used with other        save time, cost and reduce errors.
     implementations of OSS BSS COTS products

     Incorporates a process oriented approach to             AcceloPRO 2.0 – ETL Accelerator for
     product training                                        MSS/OSM/UIM migrations that provides faster, risk
                                                             free, accurate migrations from Legacy/MetaSolv/
     Involves the user community                             OSM/UIM sources to MetaSolv/OSM/UIM target




2 | www.prodapt.com
Oracle MetaSolv / Order & Service Management (OSM) /
Unified Inventory Management (UIM) Offerings




   application. Helps improve data accuracy and reduce             Integration
   system down time by 70% during ETL migration of
   Oracle MetaSolv/OSM/UIM applications.                           Service providers who do not adequately plan for the
                                                                   integration of MetaSolv/OSM/UIM with the IT landscape
   MetaSolv Mobile Application - Inventory Viewer                  will risk delayed time to market, higher deployment costs
   application that links MetaSolv DB to Windows Phone.            and dissatisfied customers.

                                                                   Prodapt can help service providers plan for and address key
                                                                   MetaSolv/OSM/UIM integration issues through our
                                                                   comprehensive OSS product portfolio and integration
                                                                   services. Working closely with your engineering and IT
                                                                   teams, Prodapt can address critical operational issues
                                                                   including Inventory, Order Management and Service
                                                                   provisioning. Prodapt’s Value added integration framework
                                                                   will help in

                                                                     Identifying and documenting detailed OSS integration
                                                                     requirements

                                                                     Generating a solution-driven scope-of-work with a
                                                                     measurable timetable

                                                                     Developing a customized solution to meet your unique
                                                                     needs

                                                                     Testing and validating the solution in a safe lab
                                                                     environment

                                                                     Cost containment for the identified solution

                                                                     Conducting personalized user training/workshops

                                                                     Providing production support and ongoing solution
                                                                     maintenance




MetaSolv Mobile Application Architecture - high level
                                                                    Business framework is
                                                                    built in the WCF
 The DB is consumed by                                              service layer which
  MS Entity framework                                               exposes the contracts
                                                                                                           Windows Mobile
                                                   Convert the DB as                                           7.1 App
                              MS Entity            classes and objects            WCF Service
   MetaSolv DB               Framework
                                                                                                               Equipment
                                                                                                                 Viewer

                                   DB is represented as
                                  classes and properties
                                                                                                 Consumes
                                                                                                the Services




                                                                                                         3 | www.prodapt.com
Oracle MetaSolv / Order & Service Management (OSM) /
Unified Inventory Management (UIM) Offerings




                                                                                                                                              Activation


           CRM
                                                                                                                                              Inventory




                                                                                                 Integration
                                                    Order                      Oracle




                                                                                                                  ESB
                                   ESB

                                                    Entry                       OSM
                                                                                                                                              LLU Order
           BSSs                                                                                                                               Messages


                                                                                                                                                 SMS
                                                                                                                                               Gateway



    Our consultants can identify, design and implement solutions that drive innovation through operational excellence
    ranging from simple customizations to complex customized workflows.




  Why Prodapt
    Dedicated Oracle OSS Practice with expertise across                              Minimum downtime with Prodapt’s risk free COTS
    MetaSolv/OSM/UIM applications, strong execution                                  implementation approach and template-based solution
    capability and ability to ramp-up for OSS related projects                       loaded with accelerators for quicker implementation

    Over a decade of application development and                                     Ensure zero downtime during migration
    maintenance expertise of OSS stack for major telcos
                                                                                     Cost savings achieved by effective fall-out management
    Prodapt is a certified Gold Oracle Partner                                       through AcceloPRO 2.0

    Cost-effective implementation and customizations                                 With code level knowledge of MetaSolv/OSM/UIM
    through pre-configured components with built in                                  applications, Prodapt provides expert recommendation
    content, tools and methodologies                                                 on feature Customization, Integration and Product
                                                                                     extension




About Prodapt
Prodapt is a leading provider of IT services to telecommunication clients around the globe. We
work with communications service providers (CSPs), ISVs and OEM customers to help outsource,
reduce cost and maximize value from IT investments.


For more information, contact info@prodapt.com                                                                                                 www.prodapt.com

Contact us
Prodapt North America                           Prodapt Solutions Private Limited                              Prodapt South Africa
8100 SW Nyberg St., Suite 400                   Prince Infocity II, 4th Floor, No. 283/4,                      Metropolitan Office Park, Block F, 82
Tualatin, OR 97062 8439 USA                     Rajiv Gandhi Salai (OMR), Kandanchavadi                        Wessel Road, Rivonia, 2128
Phone: +1 800 554 5022                          Chennai - 600096 INDIA                                         Johannesburg, South Africa
        +1 503 636 3737                         Phone: +91 44 4903 3000                                        Phone: +27 11 259 4000
Fax: +1 503 885 0850                            Fax: +91 44 4903 3010                                          Fax : +27 11 259 4111

MetaSolv Implementation Services

  • 1.
    Oracle MetaSolv /Order & Service Management (OSM) / Unified Inventory Management (UIM) Offerings Oracle’s MetaSolv M6/OSM/UIM provides robust inventory and order management capabilities to facilitate the delivery of traditional and next-generation services for Communication Service Providers. With the right SI partner, Communication Service Providers can fully leverage the operational and cost benefits of implementing, customizing and managing the solution. Oracle OSS practice at Prodapt, with the right mix of skilled professionals, processes, technology & infrastructure, offers complete range of Pre-implementation, Implementation and Post-implementation services. Pre-implementation Services Implementation Services Post-implementation Services Business Process Study Turnkey Implementation Version Upgrades/OBF Upgrades Planning towards a COTS Functional Consulting Migration from Legacy/COTS Implementation Feature Enablement 24 X 7 Support & Maintenance Gap & Fitment Analysis Product Extensions Trouble-shooting, Break-fix errors Migration Study Product Customization/ Fine Tuning of Configuration & Project Scoping & Sizing Automation Programs Enhancements & Rollout When properly integrated into your IT landscape, MetaSolv/ MetaSolv/ OSM/ UIM OSM/UIM streamline operations, thereby reducing costs, Implementation Services providing a better customer experience and shortening your time to market for products and services. Turnkey Implementation Prodapt’s Oracle OSS competencies span implementations Prodapt’s methodology for COTS implementation for various services and technologies, including the encompasses a sound theoretical foundation, which lays emphasis on the alignment of information systems with the MetaSolv M6, OSM, UIM for order and inventory organizational objectives and priorities. management system ASAP for provisioning of all switch types Standard process adopted by PRODAPT provides the Network Mediation to support differentiated pricing blueprint for effective business operations. Our tried and for complex bundled services and tested COTS Implementation Approach (COTSIA) provides Network Integrity implementation and upgrade services enabling faster implementation of MetaSolv/OSM/UIM applications.
  • 2.
    Oracle MetaSolv /Order & Service Management (OSM) / Unified Inventory Management (UIM) Offerings COTSIA follows a phased implementation and upgrade process covering the following aspects: - Customization Prodapt’s code-level knowledge of MetaSolv/OSM/UIM applications allows customization of software to better suit customer’s needs. Rather than create clunky workaround processes for off-the-shelf software that does not quite fit, Project Preparation Prodapt can tailor applications for optimum efficiency. Prodapt can build a development environment, run QA and user tests and deploy the customized changes so the impact on business is minimal. Business Blueprint Prodapt has an established model for automation and customization that includes but not limited to the Service Provisioning Regulated and non-regulatory Ordering automation Realization Inventory Management Prodapt’s rich experience in the MetaSolv data model and consulting exposure provides value added behavior in Final Preparation Automation Automation of Circuit & Telephone numbers based on client needs and help define process efficient methodologies Task related automation to reduce the manual overhead on the resources Go Live & Support Network design for various technologies and help reduce manual errors during provisioning Convergent Products Provisioning This includes design and implementation of the provisioning process of fixed division for the launch of convergent products Benefits of Implementation through COTSIA approach: Enablers: Minimizes the length of time between installation Zero Touch Provisioning in MSSv6 – All tasks and production start up associated with Provisioning Plan can be automated Maximizes the utilization of consultant and in MetaSolv. In cases where orders are accepted customer resources through CRM or POS the orders can be routed to MetaSolv through an interface. This solution helps Results in a “model” that can be used with other save time, cost and reduce errors. implementations of OSS BSS COTS products Incorporates a process oriented approach to AcceloPRO 2.0 – ETL Accelerator for product training MSS/OSM/UIM migrations that provides faster, risk free, accurate migrations from Legacy/MetaSolv/ Involves the user community OSM/UIM sources to MetaSolv/OSM/UIM target 2 | www.prodapt.com
  • 3.
    Oracle MetaSolv /Order & Service Management (OSM) / Unified Inventory Management (UIM) Offerings application. Helps improve data accuracy and reduce Integration system down time by 70% during ETL migration of Oracle MetaSolv/OSM/UIM applications. Service providers who do not adequately plan for the integration of MetaSolv/OSM/UIM with the IT landscape MetaSolv Mobile Application - Inventory Viewer will risk delayed time to market, higher deployment costs application that links MetaSolv DB to Windows Phone. and dissatisfied customers. Prodapt can help service providers plan for and address key MetaSolv/OSM/UIM integration issues through our comprehensive OSS product portfolio and integration services. Working closely with your engineering and IT teams, Prodapt can address critical operational issues including Inventory, Order Management and Service provisioning. Prodapt’s Value added integration framework will help in Identifying and documenting detailed OSS integration requirements Generating a solution-driven scope-of-work with a measurable timetable Developing a customized solution to meet your unique needs Testing and validating the solution in a safe lab environment Cost containment for the identified solution Conducting personalized user training/workshops Providing production support and ongoing solution maintenance MetaSolv Mobile Application Architecture - high level Business framework is built in the WCF The DB is consumed by service layer which MS Entity framework exposes the contracts Windows Mobile Convert the DB as 7.1 App MS Entity classes and objects WCF Service MetaSolv DB Framework Equipment Viewer DB is represented as classes and properties Consumes the Services 3 | www.prodapt.com
  • 4.
    Oracle MetaSolv /Order & Service Management (OSM) / Unified Inventory Management (UIM) Offerings Activation CRM Inventory Integration Order Oracle ESB ESB Entry OSM LLU Order BSSs Messages SMS Gateway Our consultants can identify, design and implement solutions that drive innovation through operational excellence ranging from simple customizations to complex customized workflows. Why Prodapt Dedicated Oracle OSS Practice with expertise across Minimum downtime with Prodapt’s risk free COTS MetaSolv/OSM/UIM applications, strong execution implementation approach and template-based solution capability and ability to ramp-up for OSS related projects loaded with accelerators for quicker implementation Over a decade of application development and Ensure zero downtime during migration maintenance expertise of OSS stack for major telcos Cost savings achieved by effective fall-out management Prodapt is a certified Gold Oracle Partner through AcceloPRO 2.0 Cost-effective implementation and customizations With code level knowledge of MetaSolv/OSM/UIM through pre-configured components with built in applications, Prodapt provides expert recommendation content, tools and methodologies on feature Customization, Integration and Product extension About Prodapt Prodapt is a leading provider of IT services to telecommunication clients around the globe. We work with communications service providers (CSPs), ISVs and OEM customers to help outsource, reduce cost and maximize value from IT investments. For more information, contact info@prodapt.com www.prodapt.com Contact us Prodapt North America Prodapt Solutions Private Limited Prodapt South Africa 8100 SW Nyberg St., Suite 400 Prince Infocity II, 4th Floor, No. 283/4, Metropolitan Office Park, Block F, 82 Tualatin, OR 97062 8439 USA Rajiv Gandhi Salai (OMR), Kandanchavadi Wessel Road, Rivonia, 2128 Phone: +1 800 554 5022 Chennai - 600096 INDIA Johannesburg, South Africa +1 503 636 3737 Phone: +91 44 4903 3000 Phone: +27 11 259 4000 Fax: +1 503 885 0850 Fax: +91 44 4903 3010 Fax : +27 11 259 4111