The document is a resume for Jere Diane Molinar summarizing her professional experience in customer service and administrative roles over 15 years. It highlights her experience in roles such as a leasing coordinator, customer service associate, marketing coordinator and database technician. It also lists her education and training qualifications including a Bachelor's degree in Psychology.

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Jere Diane Molinar Mobile: +971 56 3178208 email: jadeequiambao@gmail.com
OBJECTIVES:
To seek a stable company that will provide good benefits for the bright future of my family, a career that can utilize my
experience from different corporate field and to obtain a position in a renowned organization.
SUMMARY:
Superior telephone, customer service and computer skills with proficiency in Microsoft Word, Excel and Power Point.
Excels at multi-tasking in a fast- paced environment, completing projects within the time constraints. Ability to
communicate and interact in a dynamic and multi-cultural environment.
TRAININGS:
 Cultural and Communication Skills Training by Convergys Philippines Inc. July 2014
 Basic Safety Training by Velosi Certification Services LLC June 2013
 ISO 9001:2008 by Emerson Electric Asia Ltd., ROHQ January 2012
 Basic Quality Management by Emerson Electric Asia Ltd., ROHQ January 2012
 Oracle System for Alam Monitoring and Resolution by Emerson Electric Asia Ltd., ROHQ May 2010
 Customer Care Management by Emerson Electric Asia Ltd., ROHQ May 2010
 Basic English Communication Skills by APAC Customer Services Inc. December 2008
 Basic English Language Training by ExcelAsia Training Centre November 2008
EDUCATION:
Bachelor of Arts Major in Psychology – University of Perpetual Help DALTA System S.Y.2000-2004
I have completed 300 hours on-the-job training in an industrial, clinical and educational setting
PROFESSIONAL EXPERIENCES:
¤ Leasing Coordinator
Property Shop Investment LLC www.psinv.net
Muhairy Center, Abu Dhabi, United Arab Emirates
April – October 2015
Attends outbound calls to get in contact with the Landlords/Owners in order to list their unit/s and convince them to rent
it within or below market rate. Offer Landlords/Owners the services provided such as Leasing and Property Management as
well as Property Maintenance. Respond quickly and efficiently to all incoming leasing inquiries from Agents, Clients thru
phone, email and fax.
¤ Customer Service Associate
Convergys Philippines www.convergys.com
Alabang, Muntinlupa City, Philippines
July 2014 – February 2015
Attends to inbound and outbound calls for US and Canada based clients. Maintenance and update of customers' profile
for the account. Process of payments over the phone. Attends to billing queries and payment adjustment necessary for
the client.
Jere Diane Q. Molinar
jadeequiambao@gmail.com
Mobile No.: +971 56 3178208
Current Address: Khalidiya Street, Abu Dhabi, UAE
Home Address: No. 9 Doña Felisa Village, Brgy.
Paciano Rizal, Calamba City, Philippines

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Jere Diane Molinar Mobile: +971 56 3178208 email: jadeequiambao@gmail.com
¤ Marketing Coordinator
Velosi Certification Services LLC www.applusvelosi.com
ICAD 3, Musaffah, Abu Dhabi, United Arab Emirates
June 2012 – August 2013
Prepares Pre-Qualification Documents with Company Profile for possible clients. Update and Maintain vendor/supplier
evaluation documents. Organizing clients' meeting with the Department Manager and Team Members. Participate with
clients' exhibitions for possible client search. Handles over-all documentation for Sales and Marketing Department.
¤ Database Technician (Assistant Team Leader)
Emerson Electric Asia ROHQ www.emerson.com
Ortigas Center, Mandaluyong City, Philippines
May 2010 – May 2012
Shift Person-In-Charge (PIC) - provides primary Shift Lead roles during weekends and secondary roles during weekdays
operations. Sends out Daily Shift Report and planning for the daily manpower support for Alarm Monitoring. Update and
maintain clients' information in the Database System using Oracle. Conduct daily communication test reports for various
Retail Store clients based in the US. Conducts Refrigeration and AC alarm monitoring on a daily basis.
¤ Customer Service Representative
APAC Customer Services Inc. www.egscorp.com
Alabang, Muntinlupa City, Philippines
December 2008 – May 2010
Attends to inbound calls from US based Medical and Dental Providers for Humana Insurance. Verification of insurance
coverage for a particular patient using Standard Medical and Dental Codes. Process billing and payment inquiries for the
providers.
¤ Receptionist / HR Assistant
Enkei Philippines Inc. www.enkei.com
Carmelray Industrial Park, Canlubang, Calamba City Laguna, Philippines
May – October 2008
Monitoring of incoming and outgoing telephone calls. Attends to company visitors (Clients, Suppliers and Applicants).
Recording and filing of employees' information such as personal data, compensation and benefits documents and leave
forms. Distributes invoices, reports, memorandum letters, financial statements and other documents to various
departments.
¤ Engineering Assistant
Philippine Auto Components Inc. (DENSO Phils.) www.denso.com.ph
Carmelray Industrial Park, Canlubang, Calamba City, Laguna, Philippines
August 2007 – January 2008
Attends and assists Department Visitors (Foreign and Local). Assists all Production Engineers on all documentation and
administrative tasks. Printing, reproduction and filing of engineering drawings. Registration of engineering drawings to
Document Control Center. Filing of procurement and purchasing requests for the department.

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Jere Diane Molinar Mobile: +971 56 3178208 email: jadeequiambao@gmail.com
¤ Receptionist / HR Assistant
Sagara Metro Plastics Industrial Corporation www.smpiclaguna.com
Paciano Rizal, Calamba City Laguna, Philippines
May 2005 – April 2006
Monitoring of incoming and out coming telephone calls. Attends to company visitors (Clients, Suppliers and
Applicants). Recording and filing of employees' information such as personal data, compensation and benefits documents
and leave forms. Time keeping management and attendance monitoring. Evaluation of applicants' written examination for
initial screening.
PERSONAL DATA:
Birthdate: December 22, 1983
Birthplace: Malolos City, Bulacan, Philippines
Age: 32 years old
Nationality: Filipino
Religion: Roman Catholic
Language Spoken: English and Tagalog
Visa: Long Term Tourist
CHARACTER REFERENCES:
Mr. Desmond Dsouza
Supervisor – Leasing Department
Property Shop Investment LLC
+971 50 5368430
Ms. Grace Wang
HR Specialist – Human Resources Department
Applus+ Velosi (Formerly Velosi Certification Services LLC)
+971 50 2202393 / +971 2 5502600
Ms. Esther Sabijon
Accountant – Finance and Accounting Department
Applus+ Velosi (Formerly Velosi Certification Services LLC)
+971 50 6668704 / +971 2 5502600
Jere Diane Q. Molinar
Applicant