The document discusses developing pricing strategies and programs. It begins by defining pricing and providing synonyms. It then explores how the internet has changed pricing environments by allowing sellers to discriminate between buyers and buyers between sellers. Common pricing mistakes are outlined. The document provides details on consumer psychology and reference prices. Finally, it presents a six step process for setting prices: selecting objectives, determining demand, estimating costs, analyzing competitors, selecting pricing methods, and selecting the final price. It also discusses adapting prices through geographical, promotional, and differentiated pricing.