Price is one of the marketing mix. Here price related activities are illustrated in PPT style to make the students, teaching faculty and the other related people to understand easily for their teaching and learning.
1. MARKETING MANAGEMENT
Developing Pricing Strategies
D.V. Madhusudan Rao
Dept. MBA,
School of Graduate Studies,
Jigjiga University
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ETHOPIA 1
PM
2. Learning Objectives
After studying this chapter, you should be able to:
1. Describe the major strategies for pricing
initiative and new products
2. Explain how companies find a set of prices that
maximize the profits from the total product
mix
3. Discuss how companies adjust their prices to
take into account different types of customers
and situations
4. Discuss the key issues related to initiating and
responding to price changes
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4. What Is a Price?
Price is the only
element in the
marketing mix that
produces revenue;
all other elements
represent costs.
So Cost =FACT;
Price (cost+Margin) =
POLICY
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PM
5. Pricing Puzzle
Minimize Optimize Maximize
Costs + Margins = PRICE
VALUE
• Production costs Product performance
• Indirect costs • Usefulness & Quality
Image / Aspirations
• Advertising costs
• Brand Equity
• Distribution costs Availability
• Manufacturer’s margin • Distribution Strategy
• Distributor’s margin Service
• Seller’s margin • Before/During & After sales
6. A Secret Pie
• Impact of a 1 % price increase on profits
– Coca-Cola 6,4 %
– Nestlé 17,5 %
– Ford 26,0 %
– Philips 28,7 %
8. Common Pricing Mistakes
• Determine costs and take traditional
industry margins
• Failure to revise price to capitalize
on market changes
• Setting price independently of the
rest of the marketing mix
• Failure to vary price by product
item, market segment, distribution
channels, and purchase occasion
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PM
9. Customer Perceptions of Value
A price
Understanding
how much value
consumers place
on the benefits
they receive from
the product and
setting a price that
captures that value
10. Pricing Puzzle
4 P’s 4 C’s
• PRODUCT • CUSTOMER VALUE
• PRICE • COST
• PLACE • CONVENIENCE
• PROMOTION • COMMUNICATION
Seller’s Dilemma
11. Pricing Puzzle
4 P’s 4 C’s
• PRODUCT • CUSTOMER VALUE
• PRICE • COST
• PLACE • CONVENIENCE
• PROMOTION • COMMUNICATION
“ Tomorrow’s winner companies will
be those who offer distinct products at
comparatively low market prices ”
12. Key = Differentiation
The key to drive value is to offer relevant and
distinctive product differentiation
• Physical Differences
– Features, performance, durability, conformance, design, etc…
• Availability Differences
– Distribution channels ; Stores, mail-order, internet, etc…
• Service Differences
– Delivery, installation, training, consulting, maintenance, etc…
• Price Differences
– Price positioning (Very high / High / Medium / Low / Very Low)
• Image Differences
– Symbols, atmosphere, events, media, etc…
18. Price–Quality Inferences: An Image pricing
for ego-sensitive products. Eg: Perfumes, cars
(over-valued and under-valued)
When information about true quality is known,
price becomes a less significant indicator of
quality. When information is not available, price
acts as a signal of quality.
Price endings: Price tags end with 0 and
5 or 9 are commonly seen examples.
19. Price Cues
• “Left to right” pricing ($299 vs.
$300)
• Odd number discount perceptions
• Even number value perceptions
• Ending prices with 0 or 5
• “Sale” written next to price
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22. Internal Factors Affecting Pricing
Decisions: Marketing Objectives
Survival
Low Prices to Cover Variable Costs and
Some Fixed Costs to Stay in Business.
Current Profit Maximization
Choose the Price that Produces the
Marketing Maximum Current Profit, Etc.
Objectives Market Share Leadership
Low as Possible Prices to Become
the Market Share Leader.
Product Quality Leadership
High Prices to Cover Higher
CHPT: 14-22
Performance Quality and R & D.
24. External Factors Affecting Pricing
Decisions
Market and
Demand
Competitors’ Costs,
Prices, and Offers
Other External Factors
Economic Conditions
Reseller Needs
Government Actions
Competitor Costs
This ad by LCI International accuses its competitors of using
unfair practices in pricing, hiding fees incurred by rounding up.
Social Concerns
Why is LCI focusing on
this practice?
Hidden fees, defined as
“cramming” by the
CHPT: 14-24
FCC, are the number
one source of billing
complaints among
long-distance
customers.
27. Market-skimming pricing is a strategy for setting a high
price for a new product to skim maximum revenues layer
by layer from the segments willing to pay the high price,
the company make fewer (low volume) but more profitable
sales.
• Product quality and image must support the price
• Buyers must want the product at the price
• Costs of producing the product in small volume should
not cancel the advantage of higher prices
• Competitors should not be able to enter the market
easily
•Suitable for products that have short life cycles or which
will face competition at some point in the future (e.g. after
a patent runs out)
•Examples include: Playstation, jewellery, digital
technology, new DVDs, Bic, Biro etc
28. Market-skimming pricing
• For example when Sony introduced
the world first high definition
television (HDTV) to the Japanese
market , the high tech sets cost
43,000$ . These televisions were
purchased only by customers who
really wanted the new technology and
afford to pay high prices.
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30. Market-penetration pricing sets a low
initial price in order to penetrate the
market quickly and deeply to attract a
large number of buyers quickly to gain
market share
• Price sensitive market
• Production and distribution costs must
fail as sales volume increases.
• Low prices must keep competition out
of the market
31. Market-penetration pricing
• For example ,Dell used penetration
pricing to enter the personal
computer market, selling high
quality computer products through
lower cost direct channels.
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PM
32. Price-Quality Strategies
• Philip Kotler identified 9 price-quality strategies
High Price Mid Price Low Price
High Quality
PremiumHigh Super
Value Value
Over Mid Good
Middle Quality
Charging Value Value
False
Rip-off Economy
Economy
Low Quality
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33. Product Mix Pricing Strategies
Product Line Pricing
Product Line Pricing
Setting Price Steps Between Product Line Items
Setting Price Steps Between Product Line Items
i.e. $299, $399
i.e. $299, $399
Optional-Product Pricing
Optional-Product Pricing
Pricing Optional or Accessory Products
Pricing Optional or Accessory Products
Sold With The Main Product
Sold With The Main Product
i.e. Car Options
i.e. Car Options
Product
Product Captive-Product Pricing
Captive-Product Pricing
Mix
Mix Pricing Products That Must Be Used
Pricing Products That Must Be Used
With The Main Product
Pricing
Pricing With The Main Product
i.e. Razor Blades, Film, Software
i.e. Razor Blades, Film, Software
Strategies
Strategies By-Product Pricing
By-Product Pricing
Pricing Low-Value By-Products To Get Rid
Pricing Low-Value By-Products To Get Rid
of Them
of Them
i.e. Lumber Mills, Zoos
i.e. Lumber Mills, Zoos
Product-Bundle Pricing
Product-Bundle Pricing
Pricing Bundles Of Products Sold Together
Pricing Bundles Of Products Sold Together
i.e. Season Tickets, Computer Makers
i.e. Season Tickets, Computer Makers
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PM
34. Product line pricing takes into
account the cost differences
between products in the line,
customer evaluation of their
features, and competitors’ prices
* For example channel offers 20
different collections of bags of all
shapes and sizes at price that
range from under $50 to more
than $1,250.
35. • Optional-product pricing takes
into account optional or accessory
products along with the main
product
• For example : a car buyer may
choose to order a GPS navigation
system & Bluetooth wireless
communication.
• Refrigerators come with optional
ice maker
36. • Captive-product
pricing involves
products that must be
used along with the
main product
• Examples of Captive
products are razor
blade cartridges ,
Gillette once you
bought the razor, you
are committed to
buying replacement
cartridges at $25 an
eight pack
37. • Two-part pricing involves breaking the price
into:
– Fixed fee
– Variable usage fee
– For example : Jawwal company charge a flat
rate for a basic calling plan, then charge for
minutes over what the plan allows.
The service firm must decide how much to
charge for the basic service and how much
for the variable usage.
– Another example is when you visit a park ,
you pay a ticket charge + fee for food and
additional feature
38. • By-product pricing refers to
products with little or no value
produced as a result of the main
product. Producers will seek little
or no profit other than the cost to
cover storage and delivery.
• petroleum products often results
in by-products.
39. Product bundle pricing combines
several products at a reduced
price
For example : fast food restaurants
bundle a burger , fries and a soft
drink at a combo price
42. Table 14.3 Factors Leading to Less
Price Sensitivity
• The product is more distinctive
• Buyers are less aware of substitutes
• Buyers cannot easily compare the quality of
substitutes
• Expenditure is a smaller part of buyer’s total income
• Expenditure is small compared to the total cost
• Part of the cost is paid by another party
• Product is used with previously purchased assets
• Product is assumed to have high quality and prestige
• Buyers cannot store the product
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PM
43. Influence of Elasticity
• Any pricing decision must be mindful of
the impact of price elasticity
• The degree of price elasticity impacts on
the level of sales and hence revenue
• Elasticity focuses on proportionate
(percentage) changes
• PED = % Change in Quantity
demanded/% Change in Price
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45. Influence of Elasticity
• Price Inelastic:
• % change in Q < % change in P
• e.g. a 5% increase in price would be met
by a fall in sales of something less than 5%
• Revenue would rise
• A 7% reduction in price would lead to a rise
in sales of something less than 7%
• Revenue would fall
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46. Influence of Elasticity
• Price Elastic:
• % change in quantity demanded > %
change in price
• e.g. A 4% rise in price would lead to
sales falling by something more than 4%
• Revenue would fall
• A 9% fall in price would lead to a rise in
sales of something more than 9%
• Revenue would rise
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47. Step 3: Estimating Costs
• Types of costs
• Cost Terms and Production
• Fixed costs
• Variable costs
• Total costs
• Average cost
• Cost at different levels of production
• Accumulated production
• Activity-based cost accounting
• Target costing
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48. Figure 14.3 Cost Per Unit at Different
Levels of Production
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49. Figure 14.4 Estimating Cost per Unit as
a Function of Accumulated Production
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54. Markup/ Cost-Plus Pricing
• Calculation of the average cost (AC)
plus a mark up
• AC = Total Cost/Output
Eg: An Immersion Rod mfg. costs are: Variable C=$10,
FC=$300,000, Expected unit sales = 50,000.
A Unit Cost = VC + FC/Unit sales
=10+300k/50k = $16.
IF mfr. Wants to earn a 20% markup on sales,
Markup price = Unit cost/ 1-desired return on sales
= $16/1-0.2 = $20 per unit
Hence Mfr can sell to Dealers at $ 20 and earn $4 as
profit
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55. BEP / Target-return pricing
An expected percentage of profit on mfr’s investment(Return on Invst)
Target-return pricing = unit cost + desired return x invested capital
Unit sales
Break-even volume = Fixed cost
(price-variable cost)
59. Perceived Value Pricing
Table 14.2 Consumer Perceptions vs. Reality for Cars
Overvalued Brands Undervalued
• Land Rover Brands
• Kia • Mercury
• Volkswagen • Infiniti
• Volvo • Buick
• Mercedes • Lincoln
• Chrysler
60. Some important pricing definitions
• Utility: The attribute Value Example: Caterpillar
Tractor is $100,000 vs.
that makes it Market $90,000
capable of want $90,000 if equal
satisfaction 7,000 extra durable
6,000 reliability
• Value: The worth in 5,000 service
terms of other 2,000 warranty
$110,000 in benefits -
products $10,000 discount!
• Price: The monetary
medium of
exchange.
62. Value Pricing
• Price set in
accordance with
customer
perceptions about
the value of the
product/service
• Examples include
status Companies may be able to set prices
products/exclusive according to perceived value.
products Copyright: iStock.com
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64. Going Rate (Price Leadership)
• In case of price leader, rivals have difficulty in
competing on price – too high and they lose
market share, too low and the price leader
would match price and force smaller rival out
of market
• May follow pricing leads of rivals especially
where those rivals have a clear dominance of
market share
• Where competition is limited, ‘going rate’
pricing may be applicable – banks, petrol,
supermarkets, electrical goods – find very
similar prices in all outlets
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67. Step 6: Selecting the Final Price
• Impact of other
marketing activities
• Company pricing
policies
• Gain-and-risk
sharing pricing
• Impact of price on
other parties
68. Price-Adjustment/ Adaption Strategies
Price Adaptation Strategies
Price Adaptation Strategies
Discount & Allowance
Discount & Allowance Segmented
Reducing Prices to Reward
Reducing Prices to Reward Segmented
Customer Responses such as Adjusting Prices to Allow
Adjusting Prices to Allow
Customer Responses such as for Differences in Customers,
Paying Early or Promoting
Paying Early or Promoting for Differences in Customers,
the Product. Products, or Locations.
Products, or Locations.
the Product.
Cash Discount
Cash Discount Customer
Customer
Quantity Discount
Quantity Discount Product Form
Product Form
Functional Discount
Functional Discount Location
Location
Seasonal Discount
Seasonal Discount Time
Time
Trade-In Allowance
Trade-In Allowance
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69. Price-Adjustment Strategies
• Adjusting Prices for Psychological
Psychological Pricing Effect.
•Price Used as a Quality Indicator.
• Temporarily Reducing Prices to
Promotional Pricing Increase Short-Run Sales.
• i.e. Loss Leaders, Special-Events
• Adjusting Prices to Account for the
Geographical Pricing Geographic Location of Customers.
• i.e. FOB-Origin, Uniform-Delivered,
Zone Pricing, Basing-Point, &
Freight-Absorption.
International Pricing • Adjusting Prices for International
Markets.
• Price Depends on Costs, Consumers,
Economic Conditions & Other Factors.
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70. Price-Adjustment Strategies
Geographical pricing is used for
customers in different parts of the
country or the world
• FOB pricing
• Uniformed-delivery pricing
• Zone pricing
• Basing-point pricing
• Freight-absorption pricing
• Counter trade (Barter,Compensation deal,
Buyback arrangement, Offset)
71. Price Adjustment Strategies
• FOB (free on board) pricing means
that the goods are delivered to the
carrier and the title and responsibility
passes to the customer
• Uniformed-delivery pricing means
the company charges the same price
plus freight to all customers,
regardless of location
72. Price Adjustment Strategies
• Zone pricing means that the company
sets up two or more zones where
customers within a given zone pay a
single total price
• Basing-point pricing means that a
seller selects a given city as a “basing
point” and charges all customers the
freight cost associated from that city to
the customer location, regardless of the
city from which the goods are actually
shipped
74. Price-Adjustment Strategies
Dynamic pricing is
when prices are
adjusted continually
to meet the
characteristics and
needs of the Ex. Alaska airlines
creates unique
individual customer prices and
and situations advertisements for
people as they surf
the web
75. Price Adjustment Strategies
International pricing is when prices are set
in a specific country based on country-
specific factors
• Economic conditions
• Competitive conditions
• Laws and regulations
• Infrastructure
• Company marketing
objective
76. International pricing
• For example : Boeing sells its
jetliners at about the same price
everywhere, whether in the United
states , Europe or the third world
• A pair of Levi’s selling for $30 in
Canada might go for $ 63 in Tokyo
and $ 88 in Paris
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77. Discount and allowance pricing
reduces prices to reward
customer responses such as
paying early or promoting the
product
• Discounts
• Allowances
78. Price-Adjustment Strategies
Price Discounts and Allowances
Quantity discount: The more you buy, the cheaper it
becomes-- cumulative and non-cumulative.
Trade discounts” functional”: Reductions from list for
functions performed-- storage, promotion.
Cash discount: A deduction granted to buyers for paying
their bills within a specified period of time, (after first
deducting trade and quantity discounts from the base price)
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79. Price Adjustment Strategies
Functional discount: discount offered by a manufacturer to
trade-channel members if they will perform certain functions.
Seasonal discount: a price reduction to those who buy out of
season.
Allowance: an extra payment designed to gain reseller
participation in special programs.
a)Trade in allowances: are price reductions given for turning
in an old item when buying a new one ( Automobiles industry)
b)Promotional allowances: are payments or price reductions
to reward dealer for participating in advertising and sales
support program
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81. Price-Adjustment Strategies
Promotional pricing is when prices are
temporarily priced below list price or
cost to increase demand
• Loss leaders
• Special event pricing
• Cash rebates
• Low-interest financing
• Longer warrantees
• Free maintenance
82. Price-Adjustment strategies
Promotional Pricing
• Loss-leader pricing: supermarkets and
department stores often drop the price on well
known brands to stimulate additional store traffic
• Special-event pricing: sellers well establish
special pricing in certain seasons to draw in more
customers
• Cash rebates: companies offer cash rebates to
encourage purchase of the manufacturers
products within a specified time period
• Low-interest financing: the company can offer
customers low-interest financing
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83. Price-Adjustment strategies
• Longer payment terms: sellers especially
mortgage banks and auto companies stretch
loans over longer periods and thus lower the
monthly payment
• Warranties and service contracts: companies
can promote sales by adding a free or low cost
warranty or service contract
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84. Price-Adjustment Strategies
Risks of promotional pricing
• Used too frequently, and copies by
competitors can create “deal-
prone” customers who will wait for
promotions and avoid buying at
regular price
• Creates price wars
86. Price-Adjustment Strategies
Segmented pricing
is used when a
company sells a
product at two or
more prices even
though the
difference is not
based on cost
87. Segmented pricing
a) Customer segment pricing: different
customers pay different prices for the same
product or service . For ex. Museums charge
a lower admission for students .
b) Product from pricing: different versions of the
product are priced differently but not
according to differences in their costs
c) Location pricing: company charges different
prices for different locations
d) Time pricing : a firm varies it prices by the
season , the month , the day and even the
hour
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88. Price-Adjustment Strategies
Segmented Pricing
To be effective:
• Market must be segmentable
• Segments must show different
degrees of demand
• Watching the market cannot exceed
the extra revenue obtained from the
price difference
• Must be legal
89. Price-Adjustment Strategies
• Psychological pricing occurs when sellers
consider the psychology of prices and not
simply the economics” the price is used to say
something about the product”
• Reference prices are prices that buyers carry
in their minds and refer to when looking at a
given product
– Noting current prices
– Remembering past prices
– Assessing the buying situations
– For example : a company could display its
product next to more expensive ones in order
to imply that it belongs in the same class
90. Initiating and Responding to Price
Changes
Competitor
Reactions
to Initiating
Price Price Cuts
Changes
Price
Changes
Buyer
Reactions Initiating
to Price
Price Increases
Changes
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96. Price Changes
Responding to Price Changes
Questions
– Why did the competitor change the
price?
– Is the price cut permanent or
temporary?
– What is the effect on market share
and profits?
– Will competitors respond?
97. Price Changes
Responding to Price Changes
Solutions
– Reduce price to match competition
– Maintain price but raise the perceived
value through communications
– Improve quality and increase price
– Launch a lower-price “fighting” brand
98. Brand Leader Responses to Competitive Price Changes
Brand Leader Responses to Competitive Price Changes
Has Competitor Cut
Has Competitor Cut No Hold Current Price;
Price? Hold Current Price;
Price? Continue to Monitor
Continue to Monitor
Competitor’s Price.
Competitor’s Price.
Will Lower Price
Will Lower Price
Negatively Affect Our No
Negatively Affect Our
Market Share & Profits?
Market Share & Profits?
Reduce Price
Reduce Price
No Raise Perceived
Raise Perceived
Can/ Should Effective Quality
Quality
Can/ Should Effective
Action be Taken?
Action be Taken? Yes Improve Quality
Improve Quality
& Increase Price
& Increase Price
Launch Low-Price
Launch Low-Price
“Fighting Brand”
“Fighting Brand”
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99. Public Policy and Pricing
Pricing Within Channel Levels
Price fixing: Sellers must set prices
without talking to competitors
Predatory pricing: Selling below
cost with the intention of
punishing a competitor or gaining
higher long-term profits by
putting competitors out of
business , this will protect small
sellers from larger ones
100. Public Policy and Pricing
Pricing Across Channel Levels
Robinson-Patman Act prevents
unfair price discrimination by
ensuring that the seller offer the
same price terms to customers at
a given level of trade
101. Public Policy and Pricing
Pricing Across Channel Levels
Robinson-Patman Act
• Price discrimination is allowed:
– If the seller can prove that costs
differ when selling to different
retailers
– If the seller manufactures different
qualities of the same product for
different retailers
102. Public Policy and Pricing
Pricing Across Channel Levels
Retail (or resale)
price maintenance
is when a
manufacturer
requires a dealer to
charge a specific
retail price for its
products
103. Public Policy and Pricing
Pricing Across Channel Levels
Deceptive pricing occurs when a seller
states prices or price savings that
mislead consumers or are not actually
available to consumers
• Scanner fraud failure of the seller to
enter current or sale prices into the
computer system
• Price confusion results when firms
employ pricing methods that make it
difficult for consumers to understand
what price they are really paying
105. Loss Leader
• Goods/services deliberately sold below
cost to encourage sales elsewhere
• Typical in supermarkets, e.g. at
Christmas, selling bottles of gin at £3 in
the hope that people will be attracted to
the store and buy other things
• Purchases of other items more than
covers ‘loss’ on item sold
• e.g. ‘Free’ mobile phone when taking on
contract package
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107. Psychological Pricing
• Used to play on consumer
perceptions
• Classic example - £9.99 instead of
£10.99!
• Links with value pricing – high
value goods priced according to
what consumers THINK should be
the price
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109. Price Discrimination
• Charging a different
price for the same
good/service in
different markets
• Requires each
market to be
impenetrable
• Requires different
Prices for rail travel differ for the same
journey at different times of the day
price elasticity of
demand in each
Copyright: iStock.com market
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111. Destroyer/Predatory Pricing
• Deliberate price cutting or offer of ‘free
gifts/products’ to force rivals (normally
smaller and weaker) out of business or
prevent new entrants
• Anti-competitive and illegal if it can be
proved
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113. Absorption/Full Cost Pricing
• Full Cost Pricing – attempting to
set price to cover both fixed and
variable costs
• Absorption Cost Pricing – Price set
to ‘absorb’ some of the fixed costs
of production
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115. Marginal Cost Pricing
• Marginal cost – the cost of producing ONE
extra or ONE fewer item of production
• MC pricing – allows flexibility
• Particularly relevant in transport where fixed
costs may be relatively high
• Allows variable pricing structure – e.g. on a
flight from London to New York – providing the
cost of the extra passenger is covered, the
price could be varied a good deal to attract
customers and fill the aircraft
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116. Marginal Cost Pricing
• Example:
Aircraft flying from Bristol to Edinburgh – Total Cost (including
normal profit) = £15,000 of which £13,000 is fixed cost*
Number of seats = 160, average price = £93.75
MC of each passenger = 2000/160 = £12.50
If flight not full, better to offer passengers chance of flying at
£12.50 and fill the seat than not fill it at all!
*All figures are estimates only
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118. Contribution Pricing
• Contribution = Selling Price – Variable
(direct costs)
• Prices set to ensure coverage of
variable costs and a ‘contribution’ to the
fixed costs
• Similar in principle to marginal cost
pricing
• Break-even analysis might be useful in
such circumstances
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120. Target Pricing
• Setting price to ‘target’ a specified
profit level
• Estimates of the cost and potential
revenue at different prices, and
thus the break-even have to be
made, to determine the mark-up
• Mark-up = Profit/Cost x 100
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121. Chapter Questions
• How do consumers process and evaluate
prices?
• How should a company set prices initially
for products or services?
• How should a company adapt prices to
meet varying circumstances and
opportunities?
• When should a company initiate a price
change?
• How should a company respond to a
competitor’s price challenge?
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122. One Final Word
“ A product is not a product unless it sells.
Otherwise, it’s just a museum piece…”
Ted Levitt
123. For Review
• How do consumers process and evaluate
prices?
• How should a company set prices initially
for products or services?
• How should a company adapt prices to
meet varying circumstances and
opportunities?
• When should a company initiate a price
change?
• How should a company respond to a
competitor’s price challenge?
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124. Marketing Debate
Is the right price a fair price?
Take a position:
1. Prices should reflect the value that
consumers are willing to pay.
or
2. Prices should primarily just reflect the cost
involved in making a product.
125. Marketing Discussion
Think of all the pricing methods
described in the chapter.
As a consumer, which pricing method
do you personally prefer to deal with?
Why?
126. Reference
• Kotler, Kelly, Koshy and Jha (2009) Marketing Management:
A South Asian Perspective, 14th ed. Pearson Prentice Hall,
pp.368-99
Editor's Notes
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Price is not just a number on a tag. It comes in many forms and performs many functions. Rent, tuition, fares, fees, rates, tolls, retainers, wages, and commissions are all the price you pay for some good or service.
Executives complain that pricing is a big headache—and getting worse by the day. Many companies do not handle pricing well and fall back on “strategies” such as: “We determine our costs and take our industry’s traditional margins.” Other common mistakes are not revising price often enough to capitalize on market changes; setting price independently of the rest of the marketing program rather than as an intrinsic element of market-positioning strategy; and not varying price enough for different product items, market segments, distribution channels, and purchase occasions.
Note to Instructor The text gives an excellent example of IKEA in China: When IKEA first opened stores in China in 2002, people crowded to take advantage of the freebies—air conditioning, clean toilets, and even decorating ideas. Chinese consumers are famously frugal. When it came time to actually buy, they shopped instead at local stores just down the street that offered knockoffs of IKEA’s designs at a fraction of the price. So IKEA slashed its prices in China to the lowest in the world. The penetration pricing strategy worked. IKEA now captures a 43 percent market share of China’s fast-growing home wares market.
Product-Mix Pricing Strategies This CTR corresponds to Table 11-1 on p. 331 and the relates to the material on pp. 331-334. Product-Mix Pricing Strategies Product Line Pricing. Companies usually develop product lines rather than single products. In product line pricing, management must decide on the price steps to set between each product in the line. Companies often use price points to target distinctive combinations of product features and value represented by a particular price. Optional-Product Pricing. Under this strategy, the company offers a base product and prices differently for each combination of additional features or options added to the base product as desired by the customer. Automobile pricing is famous -- or infamous -- for this practice. But many manufacturers use optional-product pricing, such as personal computer makers. Captive-Product Pricing. Under this strategy, producers price products that must be used with a main product. The text describes razor blades as an example. The razor is priced low while high markups are attached to the price of the blades. Discussion Note: Students should distinguish captive pricing from optional pricing on the basis of need versus convenience. When Apple Computer prices its keyboards separately from its computers, it is practicing captive-product pricing. When it offers additional RAM beyond the included board memory, it is practicing optional-product pricing. By-Product Pricing. Waste from production and distribution may be marketable as by-products. Selling by-products allows producers to lower prices and costs on their main products. Otherwise, the prices of main products must cover the disposable or storage of by- products. Product-Bundle Pricing. This strategy combines several products and offers them at a reduced price from the cost of each product purchased separately. Season tickets and group rates are examples.
Note to Instructor This Web link brings you to Bluemountain.com. Many students may know this site for its free greeting cards. Notice how they have product line pricing—you can get some basic cards for free but need to join to be able to use more advanced features.
Note to Instructor Students will quickly realize this is what their cell phone bill might be. Ask them how they feel about this pricing. This Web link goes to an ad for AT&T’s campaign for rollover minutes.
Companies prefer customers who are less price-sensitive. Table 14.3 lists some characteristics associated with decreased price sensitivity.
Demand sets a ceiling on the price the company can charge for its product. Costs set the floor. The company wants to charge a price that covers its cost of producing, distributing, and selling the product, including a fair return for its effort and risk. Yet when companies price products to cover their full costs, profitability isn’t always the net result.
To price intelligently, management needs to know how its costs vary with different levels of production. Take the case in which a company such as TI has built a fixed-size plant to produce 1,000 hand calculators a day. The cost per unit is high if few units are produced per day. As production approaches 1,000 units per day, the average cost falls because the fixed costs are spread over more units. Short-run average cost increases after 1,000 units, however, because the plant becomes inefficient. Workers must line up for machines, getting in each other’s way, and machines break down more often. This is shown in Figure 14.2a. If TI believes it can sell 2,000 units per day, it should consider building a larger plant. The plant will use more efficient machinery and work arrangements, and the unit cost of producing 2,000 calculators per day will be lower than the unit cost of producing 1,000 per day. This is shown in the long-run average cost curve (LRAC) in Figure 14.2b. In fact, a 3,000-capacity plant would be even more efficient according to Figure 14.2b, but a 4,000-daily production plant would be less so because of increasing diseconomies of scale: There are too many workers to manage, and paperwork slows things down. Figure 14.2b indicates that a 3,000-daily production plant is the optimal size if demand is strong enough to support this level of production.
Costs change with production scale and experience. They can also change as a result of a concentrated effort by designers, engineers, and purchasing agents to reduce them through target costing. Market research establishes a new product’s desired functions and the price at which it will sell, given its appeal and competitors’ prices. This price less desired profit margin leaves the target cost the marketer must achieve. The firm must examine each cost element—design, engineering, manufacturing, sales—and bring down costs so the final cost projections are in the target range. When ConAgra Foods decided to increase the list prices of its Banquet frozen dinners to cover higher commodity costs, the average retail price of the meals increased from $1 to $1.25.When sales dropped significantly, management vowed to return to a $1 price, which necessitated cutting $250 million in other costs through a variety of methods, such as centralized purchasing and shipping, less expensive ingredients, and smaller portions.
Tries to Determine the Price at Which a Firm Will Break Even or Make a Target Profit
Price Adjustment Strategies I This CTR corresponds to Table 11-2 on p. 334 and relates to the material on pp. 334-335. Discount and Allowance Pricing. Several forms of discount and allowance pricing are used by marketers: Cash Discounts. These are price reductions to buyers who pay bills promptly. Quantity Discounts. These refer to price reductions per unit on large volumes. Functional Discounts. These are granted to channel members who perform various marketing functions. Seasonal Discounts . These are granted to buyers who purchase merchandise out of season. Allowances . These are discounts such as trade-ins for turning in old items on new purchases or promotional allowances for participating in seller sponsored advertising can also lower buyer prices. Segmented Pricing . Segmented pricing refers to pricing differences not based on costs and takes several forms: Customer-segment pricing. These target a specific segment, as in senior citizen discounts. Product-form pricing. This varies costs on versions of a product by features but not production costs. Location pricing. This stems from preferences where different locations have different perceived values, such as seating in a theater. Time pricing. This refers to price breaks given at times of lower demand. Price Adjustment Strategies Companies typically adjust their prices to account for various customer differences and changing situations:
Adjustment Strategies - II This CTR corresponds to Table 11-2 on p. 334 and relates to the discussion on pp. 335-340. Psychological Pricing. A key component in psychological pricing is the reference price consumers carry in their mind when considering sellers prices. Promotional Pricing. Promotional prices are temporary reductions below list and sometimes below costs, used to attract customers: Loss leaders . These may be offered below costs to attract attention to an entire line. Special event . This type of pricing may be used during slow seasons. Cash rebates or low financing . These “extras” may bring in customers “on the brink” and help them to decide to finally purchase. Geographical Pricing. Several forms of geographical pricing are common: FOB-Origin . Free On Board has customer pay freight. Uniform Delivered . Here the company charges the same price to all. Zone . Zone uses different areas pay different prices on freight but all customers within the same area pay the same freight charges. Basing-Point . Under this system, all customers charged freight from a specified billing location. Freight-Absorption . Here the seller pays all or part of the shipping costs to get the desired business. International Pricing. Firms may charge the same price throughout the world, especially for high-ticket, high-tech products like jetliners. Or it may offer different prices based upon differing taxes, tariffs, distribution, and promotion costs.
Note to Instructor There is an excellent example in the text for dynamic pricing: Alaska airlines Web banner promotes “ fly Alaska Airlines to Honolulu for $200 round trip.” Alaska Airlines is introducing a system that creates unique prices and advertisements for people as they surf the Web. The system identifies consumers by their computers, using a small piece of code known as a cookie. It company then combines detailed data from several sources to paint a picture of who’s sitting on the other side of the screen. When the person clicks on an ad, the system quickly analyzes the data to assess how price-sensitive customers seem to be.
Note to Instructor Discounts are either cash discount for paying promptly, quantity discount for buying in large volume, or functional (trade) discount for selling, storing, distribution, and record keeping. Allowances include trade-in allowance for turning in an old item when buying a new one and promotional allowance to reward dealers for participating in advertising or sales support programs.
Note to Instructor Loss leaders are products sold below cost to attract customers in the hope they will buy other items at normal markups. Special event pricing is used to attract customers during certain seasons or periods. Cash rebates are given to consumers who buy products within a specified time. Low-interest financing, longer warrantees, and free maintenance lower the consumer’s “total price.”
In third-degree price discrimination, the seller charges different amounts to different classes of buyers, as in the following situations. Customer segment pricing means that different customer groups pay different prices for the same product or service. Product form pricing means that different versions of the product are priced differently, but not proportionately to their costs. Evian prices a 48 ounce bottle of its mineral water at $2.00 and 1.7 ounces of the same water in a moisturizer spray at $6.00. Some companies price the same product at two different levels based on image differences. Channel pricing means charging a different price depending on where the consumer buys the product. Location pricing means the same product is priced differently at different locations even though the cost of offering it at each location is the same. Time pricing means that prices are varied by season, day, or hour.
Note to Instructor The three types of segmented pricing are: Customer segment pricing is when different customers pay different prices for the same product or service. Product form segment pricing is when different versions of the product are priced differently but not according to differences in cost. Location pricing is when the product sold in different geographic areas is priced differently even though the cost is the same.
Note to Instructor Discussion Question How have you benefited from price segmentation? Most likely they have had student discounts. Ask them why that is effective given the criteria above.
Note to Instructor Discussion Question How well do you carry prices of coffee, pizza, and milk in your head? It might be interesting to collect the prices of items sold near or on campus including coffee, pizza, and sandwiches. Ask them how well they know these prices, have them write down the price of these items and then check themselves. You will often find that people do NOT know prices as well as they think they do.
Price Changes This CTR relates to the material on pp. 340-342. Initiating Price Changes Price changes may be initiated for several reasons, including: Price Cuts. Reasons for cutting prices may stem from overcapacity, falling market share, or attempts to dominate the market through lower costs. Price Increases. Inflation is a major source of price increases but so is the tendency to speculate on inflationary trends and raise prices beyond the rate of inflation. Over demand may also cause prices to rise. Higher prices can also increase profit margins. Buyer Reactions to Price Changes. Buyer reactions usually respond directly to price changes but not always. Usually lower prices pleases consumers, higher prices do not. But sometimes higher prices support quality improvements and lower prices mean company or product problems. Whether the buyer is correct or not in these perceptions will not immediately change their inclination to act on them. Competitor Reactions to Price Changes. Competitors most often react in industries with a small number of firms, uniform products in the market, and buyers are well informed. Competitive reactions may be similar price changes or increased non price competition. Companies should anticipate probable competitive moves prior to initiating price changes.
There are several consequences of cutting prices. Consumers may assume quality is low. They may be fickle due to lower price. Competitors may match prices to encourage customers to switch.
It can be worthwhile to raise prices. A successful price increase can raise profits considerably. If the company’s profit margin is 3 percent of sales, a 1 percent price increase will increase profits by 33 percent if sales volume is unaffected. This situation is illustrated in Table 14.6. The assumption is that a company charged $10 and sold 100 units and had costs of $970, leaving a profit of $30, or 3 percent on sales. By raising its price by 10 cents (a 1 percent price increase), it boosted its profits by 33 percent, assuming the same sales volume. A major circumstance provoking price increases is cost inflation. Rising costs unmatched by productivity gains squeeze profit margins and lead companies to regular rounds of price increases. Companies often raise their prices by more than the cost increase, in anticipation of further inflation or government price controls, in a practice called anticipatory pricing.
Another factor leading to price increases is overdemand. When a company cannot supply all its customers, it can raise its prices, ration supplies, or both. It can increase price in the following ways, each of which has a different impact on buyers. Delayed quotation pricing means that the company does not set a final price until the product is finished or delivered. This pricing is prevalent in industries with long production lead times, such as industrial construction and heavy equipment. Escalator clauses are used when the company requires the customer to pay today’s price and all or part of any inflation increase that takes place before delivery. An escalator clause bases price increases on some specified price index. Unbundling means the company maintains its price but removes or prices separately one or more elements that were part of the former offer, such as free delivery or installation. Car companies sometimes add higher-end audio entertainment systems or GPS navigation systems as extras to their vehicles. Reduction of discounts means that the company instructs its sales force not to offer its normal cash and quantity discounts.
Note to Instructor There is an example in the book about a Tiffany’s price changes: In the late 1990s, the high-end jeweler responded to the “affordable luxuries” craze with a new “Return to Tiffany” line of less expensive silver jewelry. The “Return to Tiffany” silver charm bracelet quickly became a must-have item, as teens jammed Tiffany’s hushed stores clamoring for the $110 silver bauble. Sales skyrocketed. But despite this early success, Tiffany’s bosses grew worried that the bracelet fad could alienate the firm’s older, wealthier, and more conservative clientele. So, in 2002, to chase away the teeny-boppers, the firm began hiking prices on the fast-growing, highly profitable line of cheaper silver jewelry and at the same time, it introduced pricier jewelry collections, renovated its stores, and showed off its craftsmanship by highlighting spectacular gems like a $2.5 million pink diamond ring.
Note to Instructor This is an interesting Web link to the Professional Jewelers Magazine Web site. It contains an article encouraging jewelers to fight deceptive pricing in their industry.
Price is the one element of the marketing mix that produces revenue; the other elements produce costs. Prices are perhaps the easiest element of the marketing program to adjust; product features, channels, and even communications take more time. Price also communicates to the market the company’s intended value positioning of its product or brand. A well-designed and marketed product can command a price premium and reap big profits. But new economic realities have caused many consumers to pinch pennies, and many companies have had to carefully review their pricing strategies as a result. Pricing decisions are clearly complex and difficult, and many marketers neglect their pricing strategies. Holistic marketers must take into account many factors in making pricing decisions—the company, the customers, the competition, and the marketing environment. Pricing decisions must be consistent with the firm’s marketing strategy and its target markets and brand positioning. In this chapter, we cover the concepts and tools to facilitate the setting of initial prices and adjusting prices over time and markets.