Design thinking is a solution-based approach to solving problems that revolves around developing an understanding of users. It can help create innovative solutions that better meet customer needs and bring competitive advantages by developing a culture of innovation within teams. The process involves preparing the mind for innovation, generating ideas, experimentation, rapid prototyping, storyboarding, heuristic evaluation, and paper prototyping to reduce risks and take a collaborative, iterative approach to projects. Those interested in learning design thinking can sign up by contacting the email or phone number provided.