(1) The document outlines an empathy map and problem statement for a design thinking assignment. (2) The empathy map describes what a woman says, does, thinks and feels - she works as a programmer but wants to be a lecturer. (3) The problem statement indicates the woman is from India, works in New York as a programmer, but wants to pursue being a lecturer to help others, though she is uncertain about what level or field to teach in.

1. Design Thinking
Assignment Due on 8/5. Empathy Map
and Problem statement are in the slides
following
Student name is Mustakeem Khan
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Design Tinking Class

2. 2
Design Tinking Class

3. SAY:
(1) ‘I wanted to become a lecturer’
(2) ‘I was always afraid of my mom’
(3) Father is a doctor and she needed to live up to expectations
(4) She Is happy with her life because she is independent and has her
own apartment
(5) ‘I want to succeed’
Do:
(1) She rebelled against her parents in many little ways
(2) Escaped from home and went dancing without her parents
permission while in college
(3) Studied a lot to keep her mom off her back
(4) Played cricket with the boys although her parents were not too
thrilled about this
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Design Tinking Class

4. Think:
(1) Working as a computer programmer will afford her a better life in the
short to medium term because there are more jobs available and she
can make good money
(2) If she passed with an 85% grade, her mom would leave her alone and
not constantly remind her that she needs to succeed
(3) She still wants to become a lecturer
(4) She is uncertain as to what type of lecturer she wants to become
Feel:
(1) Wanted to make her parents proud of her
(2) There are better ways to learn other than reading books and doing
homework
(3) Still wants to become a lecturer even though she is working as a
computer programmer
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Design Tinking Class

5. Design Tinking Class 5
Insight:
She is working as a programmer because the
pay is relatively good and there are plenty of
jobs available if you are willing and can afford
to work at a reduced pay rate.
She is doing well with her life. She moved from
India and now has her own apartment in New
York City
She communicates effectively and is likeable
I got the impression that she is a nice person
but can make up her own mind about things.
She seems like she can be tough if needed

6. Problem Statement:
The person I interviewed is a bright, ambitious
and motivated young lady from India who is
now working in New York City as a computer
programmer but wants to pursue her dreams
of becoming a lecturer so that she can help
younger people progress their lives.
She is uncertain about what level of students
she wants to teach and the field of study. She
is somewhat nervous because she is unsure as
to the steps she needs to take to become
successful as a lecturer
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Design Tinking Class