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Depth of Feelings:  Alternatives for Modeling Affect  in User Models & Cognitive Architectures Eva Hudlicka Psychometrix Associates Blacksburg, US [email_address] psychometrixassociates.com TSD 2006 Masarykova Universita, Brno, Czech Republic September 15, 2006
“ Diseases of the Mind”* Are emotions….. *Immanuel Kant
“ reason is, and ought only to be the slave of the passions” ,[object Object],Or are emotions essential for adaptive intelligent behavior…
Emotions in “Human” Interaction “ too little…”
Emotions in Human Interaction “ too much..”
Or Is There a Middle Ground?
Outline ,[object Object],[object Object],[object Object],[object Object],[object Object]
Emotions in HCI: State-of-the-art KISMET -  Cynthia Breazeal, MIT Media Lab
Emotions in HCI: State-of-the-art Agent Max - Becker-Asano et al.
Requirements for Affective HCI Affective User Model / Cognitive-Affective  Architecture Emotion Sensing &  Recognition “ Emotion”  Expression OR? GRETA, Fiorella de Rosis, U. Bari
Why Include Emotions in User Models & Agent Architectures?   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Outline ,[object Object],[object Object],[object Object],[object Object],[object Object]
Definition(s) of Emotions ,[object Object],[object Object]
Roles of Emotions Intrapsychic Interpersonal WHAT?  * Social coordination * Rapid communication of behavioral intent; HOW?  Express emotions via: -Facial expression -Speech (content & properties) -Gesture, Posture -Specific actions WHAT?  * Motivation * Homeostasis  * Adaptive behavior  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How Do We Recognize an Emotion if We See One?  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Simple Fear “Signature”:  Large, Approaching Object Increased heart-rate; Attacked? Crushed? Flee? Freeze? Feeling of fear Cognitive Subjective
A Taxonomy of Affective Factors Traits Affective Factors NOT ALL TRAITS are affective! Attitudes,  Preferences… Affective States Emotions Moods Negative Positive Traits States “ Big 5” … Basic Anger Joy Fear … Complex Shame Guilt Pride …
Core Processes of Emotions Effects of Emotions (on cognition & behavior) Generation of Emotions  (via cognitive appraisal) Cognitive-Affective Architecture Stimuli Situations Expectations Goals Cognitive  Appraisal Emotions
Emotion Generation via Appraisal Stimuli Appraisal Dimensions Recalled Perceived Imagined Appraisal Process Emotions Existing emotions,  moods, traits Goals (desires, values, standards) Beliefs, Expectations
Emotion Generation via Appraisal Stimuli Appraisal Dimensions Recalled Perceived Imagined Appraisal Process Emotions Existing emotions,  moods, traits Goals (desires, values, standards) Beliefs, Expectations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Emotion Effects on Cognition  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Examples of Affective Biases ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
“ Thank God! Those blasted crickets have finally stopped!”
Outline ,[object Object],[object Object],[object Object],[object Object],[object Object]
Considerations Guiding Model Requirements ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why and When to Model Emotions?  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why and When to Model Emotions?  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],(Breazeal, 2003) (de Rosis, 2003)
Which Emotions and Affective Factors to Model?  ,[object Object],[object Object],[object Object],[object Object]
A Taxonomy of Affective Factors States Affective States Emotions Moods Basic Complex Negative Positive Anger Joy Fear Shame Guilt Pride Traits Traits Affective Factors “ Big 5” …
But Exactly  Which  Aspects of Emotions  Should We Model?   ,[object Object],[object Object],[object Object],[object Object],[object Object],Cognitive Subjective
  Emotion Roles Emotion Generation   Emotion Effects  on Cognition & Behavior Which Processes to Model?  ,[object Object],[object Object],[object Object],Intrapsychic: -  Goal management -  Behavior preparation -…… implement
Computational Tasks for Appraisal Models Stimuli ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Emotions
Most Influential Appraisal Theories in Computational Models ,[object Object],[object Object],[object Object]
Example #1:  OCC Appraisal Model
Valenced Reactions Event-based emotions Attribution emotions Attraction emotions Event Related Appraised wrt goals “ Does this promote world peace?” Acts-by-Agents Related Appraised wrt standards “ Was it appropriate for John to rob the bank?” Object Related Appraised wrt attitudes “ Is this appealing to me?”
Valenced Reactions Event-based emotions happy for, pity,  gloating.. joy,distress hope, fear gratitude, anger desirability (pleased /  displeased) desirability for other (deserving, liking) likelihood praiseworthiness (approve /  disapprove) appealingness (like / dislike) degree of autonomy, expectation deviation familiarity Attribution emotions Attraction emotions Fortunes-of-self emotions Fortunes-of-others emotions Prospect-based emotions Well-being emotions pride, shame, reproach love,hate
Valenced Reactions Event-based emotions Attribution emotions Attraction emotions Fortunes-of-self emotions Fortunes-of-others emotions happy for, pity,  gloating.. distress Prospect-based emotions Well-being emotions anger reproach love,hate Desirability = low fear Praiseworthiness = low degree of autonomy = high expectation deviation = high
Example #1:  OCC Appraisal Model ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Example #2:  Scherer‘s  “Component Process Model”
Coping potential Norms Relevance Appraisal variables Novelty Valence Goal relevance Certainty Urgency Goal  congruence Agency Stimuli Implications Coping Norms Emotion
STIMULI Novelty Valence Goal relevance Outcome probability Urgency Goal  congruence Agency Coping potential Norms high high v. high low other low low high FEAR
Example #2:  Scherer‘s  “Component Process Model” ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Results of the Appraisal Process:  Emotion ‘Specification’ fear .90 probability, importance of affected goals 2 minutes (exp. decay) { aggressive dog | owner} “ aggressive dog approaching” negative { dog | negligent owner | self } low { safety of self | safety of dog | delay } Other appraisal variables….: Type: Descriptive detail: Intensity: Variables affecting intensity: Cause: Direction: Coping potential: Duration: Valence: Goals affected:
Representation & Reasoning Alternatives ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Bayesian Belief Networks (MAMID, Hudlicka)
Complex Causal Interpretation (EMA, Gratch & Marsella)
Emotion Effects on Cognition Cognitive-Affective Architecture Stimuli Situations Expectations Goals Affect   Appraiser Emotions
Computational Tasks for Modeling Emotion Effects Emotion(s) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Effect(s)
Influential Theories ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Emotions As Distinct Modes of Processing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Emotions As Parameters  (MAMID, Hudlicka) Traits Extraversion  Stability Conscientiousness Aggressiveness   STATES / TRAITS  Processing Structural Module Parameters Construct parameters Architecture topology Long-term memory speed, capacity Cue selection & delay …. Data flow among modules Content & structure Affective States Anxiety  Anger Sadness Joy ARCHITECTURE PARAMETERS COGNITIVE  ARCHITECTURE Attention Action  Selection Situation  Assessment Goal Manager Expectation Generator Affect Appraiser
Modeling Threat Bias Processing Parameters Construct parms. - Cue selection - Interpretive biases ... Process  Threat cues   Process Threatening interpretations Traits Low   Stability TRAITS /  STATES   COGNITIVE  ARCHITECTURE PARAMETERS COGNITIVE  ARCHITECTURE Attention Action  Selection Situation  Assessment Goal Manager Expectation Generator Affect Appraiser Emotions Higher  Anxiety / Fear Predisposes towards Preferential processing of  Threatening stimuli Threat constructs Rated more highly
Modeling Affect-Induced Differences  in Behavior   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Distinct Individual Profiles & Behavior “ Normal”    “Anxious” Attention Perception / Situation  Assessment Expectation Generation Affect Appraisal Goal  Selection Action  Selection Hostile large crowd   Hostile large crowd Objective near Unit capability high   Limited # of high-threat & self cues Movement blocked Danger to unit low Danger to unit and self  high   Perceptual  threat & self bias   Anxiety: Normal       Anxiety: High Rapid-onset of high anxiety   Danger from crowd unlikely    Danger to unit and self  high   Career success threatened Threat and self oriented expectations   Non-lethal crowd control   Reduce anxiety Defend unit Threat and self focus goals   Stop       Stop; Lethal crowd control Non-lethal crowd control Report info   Request help   Request info Anxiety regulating behavior
Representation & Reasoning Alternatives ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What Level of Resolution? “Black box” vs. “Process” models ,[object Object],[object Object],Black box models - simulate input-output mappings ??? INPUT OUTPUT Don’t know and don’t care Stimulus Emotion Emotion Effects
Process Models - emulate internal processing   ,[object Object],[object Object],[object Object],Cognitive-Affective Architecture INPUT OUTPUT Process #1 Process #2 Process #3 Memory A Memory B Would like to know and do  care
What Type of an Architecture? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Components of a Cognitive-Affective Architecture :  See-Think-Feel-Do ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Questions Regarding Representational & Reasoning Requirements ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Examples of Cognitive-Affective Architectures ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
MAMID Cognitive-Affective Architecture   Action  Selection Cues: State of the world ( “growling dog”, “approaching”) Situations: Perceived state (  “aggressive dog” ) Expectations: Expected state  (“dog will attack”, “bite wound”) Goals: Desired state (“protect self”) Actions: to accomplish goals   (“climb tree”) Affective state & emotions: Negative valence High anxiety Low happiness Cues Actions Attention Situation  Assessment Expectation Generator Affect Appraiser Goal Manager
“ The Triune” Generic Architectures (Sloman; Leventhal & Scherer; Ortony et al.; Arbib & Fellous..) Reactive  Routine  Reflective  hardwired, fixed Well-learned behavior Awareness Compare alternatives - detect deviations Simple ‘what if’ Symbolic processing Approach / Avoid Simple drives  Complex mental models  Self representations & self-awareness Explicit predictions, causality… Meta-cognition Proto-affect Good/bad Primitive  Emotions Good/bad Now/later Full fledged  emotions -Basic -Complex flexible
Outline ,[object Object],[object Object],[object Object],[object Object],[object Object]
Framework for Development, Analysis and Comparison of Models ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Outline ,[object Object],[object Object],[object Object],[object Object],[object Object]
Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Successes & State of the Art (1) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Successes & State of the Art (2)  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Gratch & Marsella De Rosis Breazeal
Challenges ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Parting Thought ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Depth of Feelings:  Alternatives for Modeling Affect  in User Models & Cognitive Architectures Eva Hudlicka Psychometrix Associates Blacksburg, US [email_address] psychometrixassociates.com TSD 2006 Masarykova Universita, Brno, Czech Republic September 15, 2006

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Depth of Feelings: Modeling Emotions in User Models and Agent Architectures

  • 1. Depth of Feelings: Alternatives for Modeling Affect in User Models & Cognitive Architectures Eva Hudlicka Psychometrix Associates Blacksburg, US [email_address] psychometrixassociates.com TSD 2006 Masarykova Universita, Brno, Czech Republic September 15, 2006
  • 2. “ Diseases of the Mind”* Are emotions….. *Immanuel Kant
  • 3.
  • 4. Emotions in “Human” Interaction “ too little…”
  • 5. Emotions in Human Interaction “ too much..”
  • 6. Or Is There a Middle Ground?
  • 7.
  • 8. Emotions in HCI: State-of-the-art KISMET - Cynthia Breazeal, MIT Media Lab
  • 9. Emotions in HCI: State-of-the-art Agent Max - Becker-Asano et al.
  • 10. Requirements for Affective HCI Affective User Model / Cognitive-Affective Architecture Emotion Sensing & Recognition “ Emotion” Expression OR? GRETA, Fiorella de Rosis, U. Bari
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16. Simple Fear “Signature”: Large, Approaching Object Increased heart-rate; Attacked? Crushed? Flee? Freeze? Feeling of fear Cognitive Subjective
  • 17. A Taxonomy of Affective Factors Traits Affective Factors NOT ALL TRAITS are affective! Attitudes, Preferences… Affective States Emotions Moods Negative Positive Traits States “ Big 5” … Basic Anger Joy Fear … Complex Shame Guilt Pride …
  • 18. Core Processes of Emotions Effects of Emotions (on cognition & behavior) Generation of Emotions (via cognitive appraisal) Cognitive-Affective Architecture Stimuli Situations Expectations Goals Cognitive Appraisal Emotions
  • 19. Emotion Generation via Appraisal Stimuli Appraisal Dimensions Recalled Perceived Imagined Appraisal Process Emotions Existing emotions, moods, traits Goals (desires, values, standards) Beliefs, Expectations
  • 20.
  • 21.
  • 22.
  • 23. “ Thank God! Those blasted crickets have finally stopped!”
  • 24.
  • 25.
  • 26.
  • 27.
  • 28.
  • 29. A Taxonomy of Affective Factors States Affective States Emotions Moods Basic Complex Negative Positive Anger Joy Fear Shame Guilt Pride Traits Traits Affective Factors “ Big 5” …
  • 30.
  • 31.
  • 32.
  • 33.
  • 34. Example #1: OCC Appraisal Model
  • 35. Valenced Reactions Event-based emotions Attribution emotions Attraction emotions Event Related Appraised wrt goals “ Does this promote world peace?” Acts-by-Agents Related Appraised wrt standards “ Was it appropriate for John to rob the bank?” Object Related Appraised wrt attitudes “ Is this appealing to me?”
  • 36. Valenced Reactions Event-based emotions happy for, pity, gloating.. joy,distress hope, fear gratitude, anger desirability (pleased / displeased) desirability for other (deserving, liking) likelihood praiseworthiness (approve / disapprove) appealingness (like / dislike) degree of autonomy, expectation deviation familiarity Attribution emotions Attraction emotions Fortunes-of-self emotions Fortunes-of-others emotions Prospect-based emotions Well-being emotions pride, shame, reproach love,hate
  • 37. Valenced Reactions Event-based emotions Attribution emotions Attraction emotions Fortunes-of-self emotions Fortunes-of-others emotions happy for, pity, gloating.. distress Prospect-based emotions Well-being emotions anger reproach love,hate Desirability = low fear Praiseworthiness = low degree of autonomy = high expectation deviation = high
  • 38.
  • 39. Example #2: Scherer‘s “Component Process Model”
  • 40. Coping potential Norms Relevance Appraisal variables Novelty Valence Goal relevance Certainty Urgency Goal congruence Agency Stimuli Implications Coping Norms Emotion
  • 41. STIMULI Novelty Valence Goal relevance Outcome probability Urgency Goal congruence Agency Coping potential Norms high high v. high low other low low high FEAR
  • 42.
  • 43. Results of the Appraisal Process: Emotion ‘Specification’ fear .90 probability, importance of affected goals 2 minutes (exp. decay) { aggressive dog | owner} “ aggressive dog approaching” negative { dog | negligent owner | self } low { safety of self | safety of dog | delay } Other appraisal variables….: Type: Descriptive detail: Intensity: Variables affecting intensity: Cause: Direction: Coping potential: Duration: Valence: Goals affected:
  • 44.
  • 45. Bayesian Belief Networks (MAMID, Hudlicka)
  • 46. Complex Causal Interpretation (EMA, Gratch & Marsella)
  • 47. Emotion Effects on Cognition Cognitive-Affective Architecture Stimuli Situations Expectations Goals Affect Appraiser Emotions
  • 48.
  • 49.
  • 50.
  • 51. Emotions As Parameters (MAMID, Hudlicka) Traits Extraversion Stability Conscientiousness Aggressiveness STATES / TRAITS Processing Structural Module Parameters Construct parameters Architecture topology Long-term memory speed, capacity Cue selection & delay …. Data flow among modules Content & structure Affective States Anxiety Anger Sadness Joy ARCHITECTURE PARAMETERS COGNITIVE ARCHITECTURE Attention Action Selection Situation Assessment Goal Manager Expectation Generator Affect Appraiser
  • 52. Modeling Threat Bias Processing Parameters Construct parms. - Cue selection - Interpretive biases ... Process Threat cues Process Threatening interpretations Traits Low Stability TRAITS / STATES COGNITIVE ARCHITECTURE PARAMETERS COGNITIVE ARCHITECTURE Attention Action Selection Situation Assessment Goal Manager Expectation Generator Affect Appraiser Emotions Higher Anxiety / Fear Predisposes towards Preferential processing of Threatening stimuli Threat constructs Rated more highly
  • 53.
  • 54. Distinct Individual Profiles & Behavior “ Normal” “Anxious” Attention Perception / Situation Assessment Expectation Generation Affect Appraisal Goal Selection Action Selection Hostile large crowd Hostile large crowd Objective near Unit capability high Limited # of high-threat & self cues Movement blocked Danger to unit low Danger to unit and self high Perceptual threat & self bias Anxiety: Normal Anxiety: High Rapid-onset of high anxiety Danger from crowd unlikely Danger to unit and self high Career success threatened Threat and self oriented expectations Non-lethal crowd control Reduce anxiety Defend unit Threat and self focus goals Stop Stop; Lethal crowd control Non-lethal crowd control Report info Request help Request info Anxiety regulating behavior
  • 55.
  • 56.
  • 57.
  • 58.
  • 59.
  • 60.
  • 61.
  • 62. MAMID Cognitive-Affective Architecture Action Selection Cues: State of the world ( “growling dog”, “approaching”) Situations: Perceived state ( “aggressive dog” ) Expectations: Expected state (“dog will attack”, “bite wound”) Goals: Desired state (“protect self”) Actions: to accomplish goals (“climb tree”) Affective state & emotions: Negative valence High anxiety Low happiness Cues Actions Attention Situation Assessment Expectation Generator Affect Appraiser Goal Manager
  • 63. “ The Triune” Generic Architectures (Sloman; Leventhal & Scherer; Ortony et al.; Arbib & Fellous..) Reactive Routine Reflective hardwired, fixed Well-learned behavior Awareness Compare alternatives - detect deviations Simple ‘what if’ Symbolic processing Approach / Avoid Simple drives Complex mental models Self representations & self-awareness Explicit predictions, causality… Meta-cognition Proto-affect Good/bad Primitive Emotions Good/bad Now/later Full fledged emotions -Basic -Complex flexible
  • 64.
  • 65.
  • 66.
  • 67.
  • 68.
  • 69.
  • 70.
  • 71.
  • 72. Depth of Feelings: Alternatives for Modeling Affect in User Models & Cognitive Architectures Eva Hudlicka Psychometrix Associates Blacksburg, US [email_address] psychometrixassociates.com TSD 2006 Masarykova Universita, Brno, Czech Republic September 15, 2006