Denise Jones has over 35 years of experience in surgical services including as an operating room manager, surgical technologist, and operating room circulator. She has a Master's degree in Nursing Leadership and Management. She is currently serving as the interim Director of Surgical Services at Phelps County Regional Medical Center, where she oversees 100 employees across six cost centers. She has comprehensive medical experience and emphasizes patient safety, quality service, and team building.
PROFESSIONAL SUMMARY
Program / Project Manager with a successful record of managing full project life-cycle initiatives. Expertise includes a combination of both Application Development and Infrastructure experience. I’ve acted as both developer and then App Dev PM while with the State of Missouri. I rate my SDLC experience as an 8/10 as I personally did VB development and acted as the PM for entire application delivery from development through SQL and into production. An exceptionally strong Program / Project Manager with the following qualifications:
• PM experience covers product planning, scheduling, testing, change management, implementations and ROI analysis
• Successfully managed projects for domestic and international corporations including BP, State of MO-DOR, Salton/Toastmaster
• Recognized for surpassing corporate and customer expectations for quality and focus by configuring, implementing, training, mergers and acquisitions
• Experienced in handling projects in rapidly changing functional, procedural and engineering environments including international offshore (Brazil, Columbia, UK, Trinidad, Argentina, Mexico) testing/development teams
• Provides disciplined, assertive, tactful leadership to resolve challenges in an efficient, cost-effective manner
• Skilled in developing and maintaining strong customer relations and fostering cohesive, consensus-building project team interactions
• Recognized for being a highly-motivated, self-directed, enthusiastic project manager with a positive, creative attitude for balancing schedules, costs and priorities
• Recognized as an “idea leader” with flexibility to handle assignments with analytical test equipment and to develop quality assurance best practices/processes
• Excels in developing and maintaining project plans without being dependent on technical resources for input.
• Successfully transitioned to a portfolio of 65 projects International with a blend of waterfall and agile teams with ~$75 million budget. Overseeing multiple vertical project managers, business analyst, functional analyst, and working with the communications team. All in a ~2 month onboarding to the account.
• Apply communication strategies to engage International-level stakeholders in order to understand product objectives, customer service processes, development teams, and define strategies for opposing developing techniques to timely and with budget constraints. Supports SAFe (Scaled Agile Framework) as the “Release Train Engineer.
• Manage the flow of value through the program and value stream Kanban’s to increase outlook into new work and into the work flow. Establishing connections among the Portfolio, Journey mapping, value stream, and programs levels.
PROFESSIONAL OBJECTIVES
To obtain a full-time position to utilize my working knowledge of leadership and nursing and to continue to develop and apply evidence-based practices, quality assurance and professional interpersonal relationship experiences.
1. Denise Jones MSN,RN
210 Christy Dr, Rolla MO65401
Cell: 4179676171 - djones9093@hotmail.com
Professional Summary
Compassionate, Dedicated and Service-Driven
Operating Room Manager
Over 35 years ofSurgical expertise including experience asa Surgical Technologist and Operating Room circulator.
Further experience in Pre-op, and Ambulatory SurgeryCenters. Emphasison team building with a focus on quality
service to enhance communityspirit. Diligent patientadvocate with emphasis on patientsafety.Comprehensive Medical
background with 4 yearsOperating Room Managementexperience.
Education and Training
Master of Science: Nursing Leadership and Management,2012
Western Governors University- Salt Lake City,Utah, United States
Bachelor of Science : Nursing,2009
Western Governors University- Salt Lake City,Utah, United States
Associate of Science : Nursing, 1990
Park University- Park City,MO, United States
Nursing, 1979
Rolla Area Vocational Technical School - Park City,MO, United States
High School Diploma :1977
Crawford County RII - Park City,MO
Skill Highlights
Personal and professional integrity Staff training and development
Relationship and team building Financial aptitude
Sound decision making Patient-oriented
Critical thinking proficiency Conflict resolution
Staffing management ability
Professional Experience
Director SurgicalServices-Interim
January 2015 to Current
Phelps County Regional Medical Center - Rolla, MO
Carefullyselected,developed and retained qualified staff,as wellas trained newstaff annually.Evaluated patient care
procedural changes for effectiveness. Created annualgoals,objectivesand budgetand made recommendations to
reduce costs. Served as liaison between management,clinicalstaff and the community .Directed the installation of
improved work methods and procedures to achieve agency objectives .Implemented standards and methods to measure
the effectivenessof agencyactivities. Actively maintained up-to-date knowledge ofapplicable state and Federal laws and
regulations .Provided thorough supervision for day-to-day operationsof Surgical Services in accordance with set policies
and guidelines.Diligently monitored the QA (Quality Assurance) program to improve performance and maintain high
standardsofcare.Organized and led monthlyManager meetings. Developed and managed budgetand revenue
expectationswhile activelyseeking waysto eliminate or reduce expenses .Revised policiesand procedures in accordance
with changes in local, state and federal laws and regulations.Established Surgical Services annual budget and
conducted monthly reviews to ensure finances were being properlyallocated.Planned, organized, supervised and
provided assignmentsfor nursing, technical, office and materials management staff.Managed an average of100
employees over sixcost centers including: Surgery Pre-Op, PACU, EndoscopyASU, and Sterile Processing.Directed
eight service lines including newly developed Neuro/Spine service.
Operating Room Nurse
Eastern NewMexico Medical Center - Roswell, NM
2. Performed dutieswithin the Operating Room including RNScrub and Circulator
Operating Room Nurse
Current
Texas County Memorial Hospital - Houston, MO
Performed all duties of Surgical Nursing including Pre-Op,Intra-Op, and PACU
SurgicalNurse
West Plains Ambulatory Surgery Center - West Plains, MO
Performed dutieswithin the Operating Room including Pre-Op,Intra-OP and PACU
Operating Room Manager
January 2011 to January 2015
Phelps County Regional Medical Center - Rolla, MO
Regularly evaluated employee performance, provided feedback and assisted, coached and disciplined staffas
needed.Minimized staff turnover through appropriate selection, orientation, training,staffeducation and
development.Diligentlymonitored the QA (Quality Assurance) program to improve performance and maintain high
standardsofcare.Reviewed and approved time cardsfor processing bypayroll department. Assigned staff to meet patient
care needsand addressproductivity standards, while adjusting for census, skill mixand sickcalls .Directed the
installation of improved workmethodsand proceduresto achieve positive throughput .Provided thorough supervision for
day-to-day operations of the Operating Room. Organized and led dailyorganizationalmeetings.Corresponded with operations
staff to ensure key client deliverables and revenue goals were met.
RN Circulator
May 2009 to October 2011
Fort Leonard Wood Army Community Hospital - FortLeonard Wood, MO
Honored member of the Civilian Army Nurse Corps
Responsible for all nursing care within the operating room.
Staff Nurse Operating Room
January 1981 to June 1993
Phelps County Hospital - Roswell, MO
Performed duties in SurgicalServices to include Surgical Tech, Circulator, Pre-Op
