The document discusses demand forecasting, which involves predicting future demand for a product. Demand forecasting is undertaken for business decision making and forward planning. It discusses the purposes and time horizons of forecasts, as well as factors to consider like the product type and forecasting method. The document outlines short, medium, and long term forecast horizons. It emphasizes that forecasts should be clear, simple, accurate, economical, and timely. Statistical and survey methods are presented as approaches to demand forecasting.