SlideShare a Scribd company logo
May 27-30, 2014
Congress Plaza Hotel & Convention Center
#MRMW
Organized by
Title Sponsor Gold Sponsors
Silver Sponsors
MRMW Chicago May 27-30, 2014 #MRMW
Workshop Sponsors
Association & Education Partners
Networking Reception
Sponsor
Event App
Partner
Media Partners
MRMW Chicago May 27-30, 2014 #MRMW
Delving deeper into viewer experiences:
How combined data collection technologies can lead
to more robust
Co-founder, Reality MineRolfe Swinton
Head of Analytics, Reality MineChris Shaw
www.realitymine.com @RealityMineTech
VP Director, Research, Spark SMGAdam Weiler
What messages reach whom when?
When do we reach whom on the go?
What we do – best of the different disciplines
Passive Data
(Mobile / Tablet
/ Listening)
Emotional
Data
(Behavioral)
Respondent
Self-Report
Single
Source
Some of RealityMine’s Clients
Our Data Capture System
Road Tested eDiary
Where MediaActivities EmotionsWith Whom
Life context … Cross-Media … Passive Mobile … UK & USA
2,500+ Person Nationally-Projectable Sample
Deep Insights Into Daily Life
Comprehensive And Granular
20 Self-Reported Locations
All Major Media
23 Activities including Path To Purchase
10 Social Settings
22 Emotional Mindsets
USA TouchPoints 2013, wave 4 data, September
Device
Connection Event Activity
Location
Advertising & Media
WiFi /
Network
Speed /
Strength
2G / 3G /
4G
Operating
System /
Model
Network
Battery /
Charging
Browser /
In-app Ads
Music, Video
Creation /
Consumption
Ad
Replacement
& A/B
Testing
In / Out of
Home &
Specific
Locations
Behavioral
Context
Event
Triggers
Calls Made
/ Received
Detailed
Web Usage
App Usage
SMS In/Out
& Other IM
Formats
Now More Powerful With Hyper-Granular
Passive Mobile
Active
Surveys
Event
based
triggers
E-Diaries
RealityMine In Action
• Blending different types of data to
enrich consumer profiles
• Combining real-time survey data,
passively monitored mobile device
data and demographic modelling
• Understanding how sports events can
effect media behavior and impact
advertising effectiveness
Data collected during NCAA March Madness between March 14-26 2014, with a sample
size of 500 people, using USA TouchPoints with Passive and MediaTrak with Passive
Who are they watching with and where?
The majority of time spent
watching March Madness
was when people were alone
and at their own home.
8% of the time, March
Madness viewers were
watching with a pet in the
room!
USA TouchPoints 2014 data, March 14 to March 26
The best way to engage viewers throughout
the day…
USA TouchPoints 2014 data, March 14 to March 26
How did advertising during March Madness
games change your opinion of a brand?
Advertising during March Madness had a positive impact on brands,
with the most obvious gain being that these brands seemed more
nationally available and competitive.
What does their mobile home screen look like?
Skype is heavily used
by March Madness
viewers.
Yahoo Sports and ESPN
Streak are used more by
March Madness viewers,
supplementing their viewing
by reading news, analysis
and prediction of results.
Candy Crush Saga
ranked lower in people
who watched the
tournament than those
that didn't.
The top news, weather
and sport apps used by
March Madness fans are
all sport related apps.
USA TouchPoints 2014 data, March 14 to March 26
Mobile Web Search Queries? Sports
Internet searches by people watching March Madness shows
sports during March Madness is on their minds.
Spark Media: Turning insight to action
We found out:
 Everyone’s crazy about March Madness.
 Engagement tips off bigtime before any teams take the court.
 Mobile phones are a tourney viewer’s favorite companion
 Content must aim at engaging, not just entertaining.
 Social transcends social networks.
 “Madness” is actually relaxing
84%
16%
TV Viewing – Mostly Live, But
Considerable Amount of Streaming
Selection Sunday
First Four ®
18TH – 19TH
Second and Third Rounds
20TH – 23RD
Engagement Starts Early – TV Viewing
Excitement before the action starts!
Mobile phones are a great tournament
companion
Email has the largest share of engagement.
0
50
100
150
200
250
300
350
MobileEngagements
Communications Capabilities
Viewer Non-Viewer
Concurrent Activities Show Viewers’ Mindsets
Conclusions
• Be aware that your target is just part of a larger audience.
• Consumers are interested and invested before the broadcast
begins.
• Surround your target on multiple platforms including mobile,
social and display to reinforce your on-air message
• Second screens may mean secondary content, so don’t limit
your plan to just contextually relevant content
• Be a good host. Your target is tuning in to relax, so think about
how to indulge them
Custom
• Ability to set up within 72 hours
• Live in 20 languages and over 30
countries
• We can launch projects on demand
– New projects can be live in 72
hours
– Can include:
• eDiary
• Passive Mobile & Tablet
Metering
• MediaTrak Passive
Listening
• Whole home
measurement
• Behavior / location
triggered surveys
Syndicated
• Life context and cross-media
measured through TouchPoints
eDiary accessible on iOS and Android
devices
• Scalable sample
• 2,500, nationally representative
sample sourced through online
panels
– Passive mobile meter data
– Web management dashboard
– Online access back data
– Delivery of data to 3rd party
processors
– Plans for sample growth - 5,000 by
2015; 20,000 by 2016
And Clients Can Use this On Custom or
Syndicated Basis
9pm is peak time for playing CandyCrushSaga. 45% of people playing have
stayed up past midnight to finish their game. 25% are still playing at 2am!
CandyCrushSaga – depriving a nation of sleep?!
USA TouchPoints 2014 data, March 14 to
March 26
Thank You!
rolfes@realitymine.comRolfe Swinton
chriss@realitymine.comChris Shaw
www.realitymine.com @RealityMineTech
adam.weiler@sparksmg.comAdam Weiler
Title Sponsor Gold Sponsors
Silver Sponsors
MRMW Chicago May 27-30, 2014 #MRMW
Workshop Sponsors
Association & Education Partners
Networking Reception
Sponsor
Event App
Partner
Media Partners
MRMW Chicago May 27-30, 2014 #MRMW
May 27-30, 2014
Congress Plaza Hotel & Convention Center
#MRMW
Organized by

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Delving deeper into viewer experiences - How combined date collection technologies can lead to more robust - RealityMine

  • 1. May 27-30, 2014 Congress Plaza Hotel & Convention Center #MRMW Organized by
  • 2. Title Sponsor Gold Sponsors Silver Sponsors MRMW Chicago May 27-30, 2014 #MRMW
  • 3. Workshop Sponsors Association & Education Partners Networking Reception Sponsor Event App Partner Media Partners MRMW Chicago May 27-30, 2014 #MRMW
  • 4. Delving deeper into viewer experiences: How combined data collection technologies can lead to more robust
  • 5. Co-founder, Reality MineRolfe Swinton Head of Analytics, Reality MineChris Shaw www.realitymine.com @RealityMineTech VP Director, Research, Spark SMGAdam Weiler
  • 6. What messages reach whom when?
  • 7. When do we reach whom on the go?
  • 8. What we do – best of the different disciplines Passive Data (Mobile / Tablet / Listening) Emotional Data (Behavioral) Respondent Self-Report Single Source
  • 11. Road Tested eDiary Where MediaActivities EmotionsWith Whom Life context … Cross-Media … Passive Mobile … UK & USA 2,500+ Person Nationally-Projectable Sample
  • 12. Deep Insights Into Daily Life Comprehensive And Granular 20 Self-Reported Locations All Major Media 23 Activities including Path To Purchase 10 Social Settings 22 Emotional Mindsets USA TouchPoints 2013, wave 4 data, September
  • 13. Device Connection Event Activity Location Advertising & Media WiFi / Network Speed / Strength 2G / 3G / 4G Operating System / Model Network Battery / Charging Browser / In-app Ads Music, Video Creation / Consumption Ad Replacement & A/B Testing In / Out of Home & Specific Locations Behavioral Context Event Triggers Calls Made / Received Detailed Web Usage App Usage SMS In/Out & Other IM Formats Now More Powerful With Hyper-Granular Passive Mobile Active Surveys Event based triggers E-Diaries
  • 14. RealityMine In Action • Blending different types of data to enrich consumer profiles • Combining real-time survey data, passively monitored mobile device data and demographic modelling • Understanding how sports events can effect media behavior and impact advertising effectiveness Data collected during NCAA March Madness between March 14-26 2014, with a sample size of 500 people, using USA TouchPoints with Passive and MediaTrak with Passive
  • 15. Who are they watching with and where? The majority of time spent watching March Madness was when people were alone and at their own home. 8% of the time, March Madness viewers were watching with a pet in the room! USA TouchPoints 2014 data, March 14 to March 26
  • 16. The best way to engage viewers throughout the day… USA TouchPoints 2014 data, March 14 to March 26
  • 17. How did advertising during March Madness games change your opinion of a brand? Advertising during March Madness had a positive impact on brands, with the most obvious gain being that these brands seemed more nationally available and competitive.
  • 18. What does their mobile home screen look like? Skype is heavily used by March Madness viewers. Yahoo Sports and ESPN Streak are used more by March Madness viewers, supplementing their viewing by reading news, analysis and prediction of results. Candy Crush Saga ranked lower in people who watched the tournament than those that didn't. The top news, weather and sport apps used by March Madness fans are all sport related apps. USA TouchPoints 2014 data, March 14 to March 26
  • 19. Mobile Web Search Queries? Sports Internet searches by people watching March Madness shows sports during March Madness is on their minds.
  • 20. Spark Media: Turning insight to action We found out:  Everyone’s crazy about March Madness.  Engagement tips off bigtime before any teams take the court.  Mobile phones are a tourney viewer’s favorite companion  Content must aim at engaging, not just entertaining.  Social transcends social networks.  “Madness” is actually relaxing
  • 21. 84% 16% TV Viewing – Mostly Live, But Considerable Amount of Streaming Selection Sunday First Four ® 18TH – 19TH Second and Third Rounds 20TH – 23RD Engagement Starts Early – TV Viewing Excitement before the action starts!
  • 22. Mobile phones are a great tournament companion
  • 23. Email has the largest share of engagement. 0 50 100 150 200 250 300 350 MobileEngagements Communications Capabilities Viewer Non-Viewer
  • 24. Concurrent Activities Show Viewers’ Mindsets
  • 25. Conclusions • Be aware that your target is just part of a larger audience. • Consumers are interested and invested before the broadcast begins. • Surround your target on multiple platforms including mobile, social and display to reinforce your on-air message • Second screens may mean secondary content, so don’t limit your plan to just contextually relevant content • Be a good host. Your target is tuning in to relax, so think about how to indulge them
  • 26. Custom • Ability to set up within 72 hours • Live in 20 languages and over 30 countries • We can launch projects on demand – New projects can be live in 72 hours – Can include: • eDiary • Passive Mobile & Tablet Metering • MediaTrak Passive Listening • Whole home measurement • Behavior / location triggered surveys Syndicated • Life context and cross-media measured through TouchPoints eDiary accessible on iOS and Android devices • Scalable sample • 2,500, nationally representative sample sourced through online panels – Passive mobile meter data – Web management dashboard – Online access back data – Delivery of data to 3rd party processors – Plans for sample growth - 5,000 by 2015; 20,000 by 2016 And Clients Can Use this On Custom or Syndicated Basis
  • 27. 9pm is peak time for playing CandyCrushSaga. 45% of people playing have stayed up past midnight to finish their game. 25% are still playing at 2am! CandyCrushSaga – depriving a nation of sleep?! USA TouchPoints 2014 data, March 14 to March 26
  • 28. Thank You! rolfes@realitymine.comRolfe Swinton chriss@realitymine.comChris Shaw www.realitymine.com @RealityMineTech adam.weiler@sparksmg.comAdam Weiler
  • 29. Title Sponsor Gold Sponsors Silver Sponsors MRMW Chicago May 27-30, 2014 #MRMW
  • 30. Workshop Sponsors Association & Education Partners Networking Reception Sponsor Event App Partner Media Partners MRMW Chicago May 27-30, 2014 #MRMW
  • 31. May 27-30, 2014 Congress Plaza Hotel & Convention Center #MRMW Organized by