Overview of Dell EMC Spanning, backup for Microsoft Office 365 - from Novosco's Microsoft for Business Seminar.

1. Spanning Backup
Trusted SaaS Data Protection

2. About Spanning - We protect 3 platforms
• Global – presence in the US and EU
• 6000 + Customer
• >1 BILLION objects per week
• Blue Chips including Adidas, 3M, Accor Hotel

3. SaaS vendors even say so
• “With Office 365, it’s your data. You
own it. You control it.”
• “We recommend that you use a
partner backup solution that can be
found on the AppExchange.”
• “To put it simply, Google does not
own your data.”

4. IT’s evolving responsibility
Users
Data
Application
OS
Virtualization
Hardware
Network
Users
Data
Application
App Admin
OS
Virtualization
Hardware
Network
SaaS
Users
Data
Application
App Admin
OS
Virtualization
Hardware
Network
IaaS
Users
Data
Application
OS
Virtualization
Hardware
Network
PaaS
App Admin App Admin

5. Spanning Backup for Office 365
• Backup and recovery for Mail, Calendars, and
OneDrive for Business
• Daily automated and on-demand backups
• Point-in-time, granular restore
• Restore any backed-up version of folders and files
• Transparent, actionable reporting
• Restore lost data from any device
• Aligns with Microsoft’s mobile-first, cloud-first strategy
• Restore data from one user to another
• Enables the creation of seamless off-boarding processes
• Last stand against ransomware
• Keeps organizations working and productive

6. Solution: SaaS backup software
Complete protection for critical business data
Protects against data loss scenario not covered by SaaS providers
Reduce the cost of recovery
Empowers end users and administrators to quickly restore any or
all data from previous point-in-time
Meet your compliance obligations
Comply with your defined business continuity and data
management controls

7. Seamless integration into Office 365
• Users are empowered to restore their
own data
– Collaboration doesn’t grind to a halt due
to mistakes
• Users and admins can use Spanning
from any device
– Mobile-first
• Spanning is a SaaS backup application
– Cloud-first

8. ANATOMY OF CYBER-DESTRUCTION ATTACKS
• Malware creates a “Listener”
• The Listener listens for adjacent
computers
• File Sync and Share
solutions (OneDrive,
Google Drive)
• Network Shares
• Connected Servers
Ramsomware

9. Restores to Office 365 are complicated!
Click here to watch Youtube Video of process

10. Spanning complete, point-in-time backup and
restore

11. Spanning administration

12. Easy, accurate search for data to restore

13. Restore to a different user

14. Empowers end user restore on any device

15. E3 or not to E3 – That is the question
1. Microsoft recommends a backup solution because of ransomware challenges users encounter, note section titled: Regularly backup
your files… “Make sure you have a backup your files. We cannot guarantee recovery.”
2. You may want to read these articles
3. Point in time restoration of mailbox items is out of the scope of the Exchange service.
4. Litigation hold is accessible by admins only, and requires admins to move emails via PowerShell (command line language) one at a
time, and does not offer an efficient restore process or cross restore process. Here is a quick video describing the restore process using
Litigation Hold.
5. Gartner webinar reviewing how companies need to backup their cloud data on Office 365 which can be accessed as a subscriber
6. Duplicate storage to store emails to the external mailbox. Almost impossible to predict capacity required
7. Does not capture emails already exchanged in mailboxes, only start from when it has been setup

16. And there’s more
8. What happened if the individual who has the credentials of the journaling mailbox decides to delete everything? It’s a Operational Risk that would be need to be part of
your ITIL process
9. Calendar events are NOT captured in journaling
10. One Drive & Sharepoint online are NOT captured
11. Contacts are NOT captured
12. Restoring is essentially having the individual who has access to the journaling mailbox to forward the email to the original mailbox
13. Assuming a single mailbox is used for the whole org, we’re talking about potentially millions of email to search through – good luck with that!
In summary, Spanning backup/restore augments O365 by automating data protection of the entire tenant. With unlimited storage and versioning, Spanning also makes it
easy to manage O365 tenants and protect data.
Here is a link to some content covering general Saas facts/fiction and O365 specifically and worth a quick read.
Down load this fact sheet but when combined with the ransomware articles is very compelling.

17. Screen Shots Showing how Version Recovery looks
The screenshot on the left is from OneDrive showing a number ‘Versions’. As you can I see I modified the document to create ‘3
versions’ today.
I then invoked a manual Backup in Spanning
The Screenshot on the right shows the original versions from 20 Nov, and last the version from today which is the document you can
recover.

18. SharePoint Hierarchy
Site Collection Intranet
Sub-Sites Marketing Product
Lists/
Libraries
Content Backlog Task tracker

19. • Engineering “spike” work currently underway
• Larger effort to begin at beginning of the year
• Currently slated for Q2
When is it coming?

20. 96% Customer Retention, 120% Retention + Upsell
Spanning Customers