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Overview of Microsoft Exchange Online


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Overview of Microsoft Exchange Online

  1. 1. Exchange Online (Dedicated) Overview<br />Name<br />Title<br />Microsoft Corporation<br />
  2. 2. Agenda<br />The Benefits of Cloud-based Services<br />Microsoft Online Services<br />Exchange Online Highlights<br />Business-class Messaging<br />Simplified Management<br />Security and Reliability<br />Deployment Flexibility<br />Q&A<br />
  3. 3. IT ChallengesCustomers tell us…<br />I need my IT costs to be lower and more predictable…<br />I want to give users the capabilities of the latest platform…<br />I need my IT staff to work on strategic projects instead of routine maintenance…<br />I need to maintain the security and reliability of our IT systems despite a shrinking budget…<br />
  4. 4. The Benefits of Cloud Services<br />Cost<br />Agility<br />Simplicity<br />Quality<br /><ul><li>Accelerates deployments and upgrades
  5. 5. Reduces maintenance requirements
  6. 6. Enables IT staff to focus on strategic work
  7. 7. Makes costs regular and predictable
  8. 8. Can reduce operating and capital expenses
  9. 9. Pricing includes both software and hardware
  10. 10. Helps IT adapt to mergers and acquisitions quickly
  11. 11. Makes it easy to extend services to new parts of the workforce
  12. 12. Provides advanced reliability and security
  13. 13. Gives users access to the newest features</li></ul>“Enterprise e-mail is a complex but essential utility…Offloading this burdensome operation allows IT organizations to focus on solutions that can offer business advantages.” – Larry Cannell, Burton Group<br />
  14. 14. Microsoft Online ServicesEnterprise software delivered via subscription services and hosted by Microsoft<br />Business Productivity Online Suite<br />“With Online Services, we are able to reduce our IT operational costs by roughly 30% of what we’re spending now.”<br />– Ingo Elfering, VP of IT Strategy, GlaxoSmithKline <br />“Microsoft Online Services gives us the reliability our employees and customers demand.”<br />–DerkRietveld, CEO, annatommie<br />
  15. 15. Today’s presentation<br />Dedicated<br />Standard<br />Exchange<br />Exchange<br />Exchange<br />Exchange<br /><ul><li>Single customer per architecture
  16. 16. Many standardized configuration options
  17. 17. VPN or dedicated circuit links customer site to Exchange environment
  18. 18. Multiple customers, one architecture
  19. 19. Rapid, standardized deployment
  20. 20. All connectivity to hosted environment occurs over public Internet</li></ul>Exchange Online Offerings<br />
  21. 21. Exchange Online Architecture<br />1: One way directory synchronization for resource access and provisioning<br /><ul><li> Single Sign On experience across customer resources and hosted services</li></ul>9: Intra-site data replication for high availability<br />8: Infrastructure redundancy and inter-site data replication for service continuity and disaster recovery<br />2: Integration possibilities with customer legacy systems and applications (e.g. Public Folders, Calendaring, LOB applications)<br />7: Optional off-site E-mail archiving services for compliance needs<br /><ul><li>Configurable archiving policies
  22. 22. Secure real-time access to the e-mail archive</li></ul>3: Full fidelity mailbox and Outlook profile migration<br /><ul><li>E-mail and calendaring coexistence during and post migration</li></ul>4: Internet e-mail services (spam filtering) – hosted or at customer site<br />6: Mobile messaging services (Outlook Anywhere, OWA, ActiveSync)<br />5: Optional support for BlackBerry clients<br />7<br />
  23. 23. Exchange Online Highlights<br />Simplified Management<br />Business-class Messaging<br /><ul><li>24x7 support for IT professionals
  24. 24. Active Directory synchronization
  25. 25. Self-service administration options
  26. 26. Anywhere access from a variety of devices
  27. 27. Large mailbox sizes with flexible policies
  28. 28. Robust collaboration features</li></ul>Security and Reliability<br />Deployment Flexibility<br /><ul><li>Geo-redundant datacenter architecture
  29. 29. Multi-layered antivirus and spam filtering
  30. 30. Archiving services available
  31. 31. Coexistence between online and on-premises
  32. 32. Comprehensive data migration
  33. 33. Low cost offering for deskless workers</li></li></ul><li>Business-Class MessagingAnywhere access<br />Rich client access via Outlook or Entourage<br />Premium Web e-mail experience via OWA<br />Support for a broad range of mobile devices<br />E-mail<br />Calendaring<br />Mobility<br />Offline Access<br />Contacts<br />Tasks<br />Company Directory<br />Phones<br />PCs<br />Browsers<br />
  34. 34. Business-Class MessagingRobust collaboration features<br />Enterprise calendaring, contacts, and sharing<br />Distribution groups<br />Shared contacts<br />Company directory<br />Conference rooms<br />Shared mailboxes<br />Delegate access<br />Large mailbox sizes<br />5GB default allocation per user <br />Additional storage available for purchase (up to 25GB max)<br />
  35. 35. Simplified ManagementSelf-service administration<br />Exchange Control Panel: End user and administrative self-service options accessible from OWA<br /> Remote PowerShell:Manage the hosted Exchange environment via command line<br />Mailbox Permissions Tool:Granular control over mailbox permissions and delegation<br /> BlackBerry Administration Service:Use the built-in BES web application to administer the BES service<br />
  36. 36. Simplified ManagementExchange Control Panel<br />Web-based GUI for common admin tasks <br />Capabilities can be delegated beyond IT to specialist users<br />Track Message Status<br />Multi-mailbox Search<br />
  37. 37. Simplified Management<br />Remote PowerShell <br />Use the Exchange Management Shell to customize your Exchange Online environment<br /><ul><li>Per-user control over access protocols
  38. 38. Exchange ActiveSync policy management
  39. 39. Mobile device allow/block/quarantine
  40. 40. Messaging Records Management (MRM) policy management
  41. 41. MailTips customization
  42. 42. Disclaimer management
  43. 43. Dynamic Distribution Group management
  44. 44. Resource Booking Agent management</li></li></ul><li>Simplified ManagementMailbox Permissions Tool<br /><ul><li>Web-based tool for managing mailbox permissions
  45. 45. Two roles available
  46. 46. IT Admin: full read-write access
  47. 47. Helpdesk: read-only access</li></li></ul><li>Simplified Management<br />BlackBerry Administration Service<br />Manage BES users and devices<br />Manage BES policies<br />Configure application push<br />Control group and IT policy assignments <br />Access PIN, SMS and usage data logs <br />
  48. 48. Simplified ManagementDirectory synchronization<br />Maintains unified global address list during migration<br />Provisions new users for services <br />Allows you to continue managing AD like you do today<br />Microsoft Managed Solutions Services Provisioning Provider (MMSSPP) <br />
  49. 49. Security and ReliabilityHighly secure, private and reliable e-mail services<br />Hardware, network, and datacenter redundancy<br />Geographic site resilience<br />Certifications and regular testing<br />Multi-layered data security<br />99.9% uptime commitment<br />Financially-backed SLA<br />
  50. 50. Security and ReliabilityGeo-redundant datacenters<br />Netherlands<br />Ireland<br />Virginia<br />Washington<br />Hong Kong<br />Singapore<br /> Current datacenter locations<br />
  51. 51. Security and ReliabilityMulti-dimensional security approach<br />Security Management <br />Security Monitoring & Response, Threat & Vulnerability Management<br />Data<br />Access Control & Monitoring, File/Data Integrity<br />User<br />Account Management, Training & Awareness, Screening<br />Application<br />Secure Development Lifecycle, Access Control, Anti-Malware<br />Host<br />Access Control & Monitoring, Anti-Malware, Patch & Config Mgmt<br />Internal Network<br />Dual-factor Authentication, Intrusion Detection, Vulnerability Scanning<br />Network perimeter<br />Facility<br />Edge Routers, Firewalls, Intrusion Detection, Vulnerability Scanning<br />Video Surveillance, biometrics, Access Control<br />
  52. 52. Security and ReliabilityBuilt-in virus and spam protection<br />z<br />Internet<br />Forefront Online Protection for Exchange is included in your Exchange Online subscription<br />You also have the option of maintaining a filtering solution on-premises<br />
  53. 53. Security and ReliabilityMessage archiving*<br /><ul><li>Archiving services delivered via third party
  54. 54. Key capabilities:
  55. 55. Automatically captures internal and external communications
  56. 56. Messages stored in encrypted form at partner-managed archiving center
  57. 57. Individual users and administrator access and search
  58. 58. Flexible policy engine
  59. 59. Historical user tracking
  60. 60. Active legal hold system</li></ul>*Optional service<br />
  61. 61. Deployment FlexibilityCoexistence and migration*<br />Exchange Online can coexist with your existing e-mail environment to provide a smooth transition<br />All users share the same domain name and global address list during transition<br />Data can be migrated from a variety of e-mail systems<br />Exchange 5.5 with Exchange 2000 extensions**<br />Exchange 2000 and/or Exchange 2003 Native Mode<br />Exchange 2000 and/or Exchange 2003 Mixed Mode<br />Exchange 2007<br />IBM Lotus Domino (v.6.5.5)**<br />*Optional service<br />**Requires additional readiness activities<br />
  62. 62. Deployment FlexibilityDeskless user subscription<br />Low-cost offering for lightweight e-mail users<br /><ul><li>Access via Outlook Web App
  63. 63. Inbox rules, delegation, SMS and IM integration are disabled
  64. 64. 500 MB mailbox
  65. 65. Same antivirus and anti-spam protections as other users
  66. 66. Good fit for users who access e-mail via shared computers or kiosks</li></li></ul><li>Resources<br />Exchange Online Dedicated area in the Microsoft Download Center: <br /><br />Microsoft Exchange Online Dedicated Service Description<br />Microsoft Online Services Support and Service Management Description<br />Microsoft Online Services Service Continuity Management Description<br />Microsoft Online Services Network Services Description<br />Microsoft Online Services Change Management Description<br />Microsoft Online Services Identity and Provisioning Service Description<br />Security in the Business Productivity Online Suite from Microsoft Online Services<br /><br />Microsoft Exchange Online<br />Business Productivity Online TechCenter<br />Microsoft Exchange Server<br />Exchange Server TechCenter<br />
  67. 67. © 2009 Microsoft Corporation. All rights reserved. Microsoft, Active Directory, Exchange ActiveSync, Forefront, Outlook, SharePoint, Windows Mobile, and other product names are or may be registered trademarks and/or trademarks of Microsoft Corporation in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.<br />
  68. 68. Appendix<br />
  69. 69. Offering Details<br /> Current Feature<br />Future Release<br />Features<br />Deskless 1<br />Standard<br />Dedicated<br />Features<br />Deskless1<br />Standard<br />Dedicated<br />Client & Mobility<br />General<br />Security & Compliance<br />Coexistence<br />Extensibility<br />Migration<br />UM & Fax<br />Online Portal<br />1 Deskless available in both standard and dedicated versions<br />2 Customer can run Rights Management Service on-premises<br />3 Firefox/Safari web experience is OWA light in the Standard offering<br />