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Marius Bulbukas 
Microsoft Lietuva
Social 
Mobility 
Big data 
Cloud 
Social connections, mobility, cloud delivery and pervasive information are converging in a powerful way. This convergence is creating a new era of computing and new opportunities for business. 
– Gartner, August 2012
Azure capacity 
Demand 
On-prem capacity 
S M T W T F S 
Capacity needed (Max + 20%) 
J F M A M J J A S O N D 
Capacity Needed (Max + 20%)
Windows Azure Storage 
Defend against regional disasters
Microsoft Dynamics for Retail
110 million 
•82% of phones acquired in the UK in Dec 12 were smartphones 
•By 2016, Deloitte expects smartphones to play a part in nearly one-fifth of sales (19 percent), accounting for $689 billion 
•133% increase in mobile volume transacted on Thanksgiving 2012 compared to 2011 
•Mobile POS top priority in 2013 for more than 22% of retailers 
Mobility 
•42% 
•Facebook added its billionth user in October 2012 
•31% 
Social 
•90% of consumers regularly research products online before buying them. 
•Online retail growing an avg. 12% annually in US/ Europe 
•U.S. retail eCommerce sales in 2012 rose 15% y/y 
•Retailers estimate that 29% of brick and mortar sales are influenced by their website 
•15% of online sales in the US will take place via a mobile device 
Online/eCommerce
80 
74 
48 
29 
29 
29 
16 
22 
34 
65 
66 
66 
Groceries &pharma 
Clothing & footwear 
Home improvement projects 
Appliances 
Books, music or videos 
Consumer electronics 
In store 
Online 
90% 
85% 
81% 
78 
42 
65 
7 
14 
11 
20 
56 
34 
Researching - % 
Purchasing - % 
Retailers estimate that 23% of brick and mortar sales are influenced by their website
Channel 
2009 
2013 
2015 
Brick-and-Mortar Stores 
91.2% 
87.01% 
83.98% 
eCommerce 
5.64% 
8.89% 
11.45% 
Mail Order Catalog 
1.56% 
1.02% 
0.94% 
Call Center 
1.24% 
1.40% 
1.19% 
Mobile Commerce 
0.09% 
1.26% 
1.89% 
Other Channels 
0.35% 
0.46% 
0.55% 
n = 176 retailers 
1.The store is, and will remain for some time, the channel through which retailers receive the largest proportion of their revenue. 
2.Through 2015, retail revenue from the e-commerce channels is expected to double. 
3.Revenue from mobile commerce will remain a relatively small proportion of retailers' overall revenue through 2015. Although this is a low percentage of revenue, mobile commerce will have a significant impact on cross-channel sales. 
Top-Line Trends on Channel Revenue Percentage Splits (2009 to 2015)
Retail
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Delivering the dynamic retail today

  • 2.
  • 3. Social Mobility Big data Cloud Social connections, mobility, cloud delivery and pervasive information are converging in a powerful way. This convergence is creating a new era of computing and new opportunities for business. – Gartner, August 2012
  • 4.
  • 5.
  • 6. Azure capacity Demand On-prem capacity S M T W T F S Capacity needed (Max + 20%) J F M A M J J A S O N D Capacity Needed (Max + 20%)
  • 7. Windows Azure Storage Defend against regional disasters
  • 8.
  • 9.
  • 11.
  • 12. 110 million •82% of phones acquired in the UK in Dec 12 were smartphones •By 2016, Deloitte expects smartphones to play a part in nearly one-fifth of sales (19 percent), accounting for $689 billion •133% increase in mobile volume transacted on Thanksgiving 2012 compared to 2011 •Mobile POS top priority in 2013 for more than 22% of retailers Mobility •42% •Facebook added its billionth user in October 2012 •31% Social •90% of consumers regularly research products online before buying them. •Online retail growing an avg. 12% annually in US/ Europe •U.S. retail eCommerce sales in 2012 rose 15% y/y •Retailers estimate that 29% of brick and mortar sales are influenced by their website •15% of online sales in the US will take place via a mobile device Online/eCommerce
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19. 80 74 48 29 29 29 16 22 34 65 66 66 Groceries &pharma Clothing & footwear Home improvement projects Appliances Books, music or videos Consumer electronics In store Online 90% 85% 81% 78 42 65 7 14 11 20 56 34 Researching - % Purchasing - % Retailers estimate that 23% of brick and mortar sales are influenced by their website
  • 20. Channel 2009 2013 2015 Brick-and-Mortar Stores 91.2% 87.01% 83.98% eCommerce 5.64% 8.89% 11.45% Mail Order Catalog 1.56% 1.02% 0.94% Call Center 1.24% 1.40% 1.19% Mobile Commerce 0.09% 1.26% 1.89% Other Channels 0.35% 0.46% 0.55% n = 176 retailers 1.The store is, and will remain for some time, the channel through which retailers receive the largest proportion of their revenue. 2.Through 2015, retail revenue from the e-commerce channels is expected to double. 3.Revenue from mobile commerce will remain a relatively small proportion of retailers' overall revenue through 2015. Although this is a low percentage of revenue, mobile commerce will have a significant impact on cross-channel sales. Top-Line Trends on Channel Revenue Percentage Splits (2009 to 2015)
  • 22.
  • 23.
  • 24. Sign up test drive 