This document provides an overview of the services offered by ALBARS, an IT solutions provider. It describes ALBARS' infrastructure services including desktop/device management, server infrastructure, cloud/hybrid solutions, and application services. It also lists IT trainings on topics like Microsoft, VMware, and Citrix. Additional services mentioned include IT security, disaster recovery, demo as a service, and premier support. The document shares two case studies of ALBARS implementing solutions for Kelprojektas and Place I Live on the Microsoft website. It concludes with contact information for ALBARS.
This document discusses omni-channel and multi-channel retail strategies. It summarizes that omni-channel retail fully integrates various channels like stores, websites, mobile apps to provide consistent branding across customer experiences. Multi-channel retail provides multiple platforms for sales but they are not fully integrated. The document then discusses LS Retail's omni commerce solution that connects point of sale, e-commerce, mobile apps, and analytics to provide seamless customer experiences across channels. It provides examples of click and collect functionality and mobile payment integration.
Inovatyvūs Microsoft Dynamics sprendimai - Marius BulbukasStrongPoint Baltics
This document proposes a business solution from Microsoft that integrates IT and business applications on a shared platform. The solution would provide workflow and document management tools as well as optical character recognition and integration with e-services. It promises a streamlined user experience across all clients and continued investment.
This document discusses CashGuard, a cash management solutions provider. It has over 25 years of experience, 520 employees, and serves over 25,000 systems across 25 countries. The document notes that while cash usage remains high, accounting for 70-80% of transactions, most retailers still manage cash manually. This leads to counting errors, shrinkage, and increased costs. CashGuard's automated cash management software solution aims to make cash payments more competitive by streamlining the handling process and providing benefits like lower costs, improved customer service, and enhanced security.
This document provides an overview of the services offered by ALBARS, an IT solutions provider. It describes ALBARS' infrastructure services including desktop/device management, server infrastructure, cloud/hybrid solutions, and application services. It also lists IT trainings on topics like Microsoft, VMware, and Citrix. Additional services mentioned include IT security, disaster recovery, demo as a service, and premier support. The document shares two case studies of ALBARS implementing solutions for Kelprojektas and Place I Live on the Microsoft website. It concludes with contact information for ALBARS.
This document discusses omni-channel and multi-channel retail strategies. It summarizes that omni-channel retail fully integrates various channels like stores, websites, mobile apps to provide consistent branding across customer experiences. Multi-channel retail provides multiple platforms for sales but they are not fully integrated. The document then discusses LS Retail's omni commerce solution that connects point of sale, e-commerce, mobile apps, and analytics to provide seamless customer experiences across channels. It provides examples of click and collect functionality and mobile payment integration.
Inovatyvūs Microsoft Dynamics sprendimai - Marius BulbukasStrongPoint Baltics
This document proposes a business solution from Microsoft that integrates IT and business applications on a shared platform. The solution would provide workflow and document management tools as well as optical character recognition and integration with e-services. It promises a streamlined user experience across all clients and continued investment.
This document discusses CashGuard, a cash management solutions provider. It has over 25 years of experience, 520 employees, and serves over 25,000 systems across 25 countries. The document notes that while cash usage remains high, accounting for 70-80% of transactions, most retailers still manage cash manually. This leads to counting errors, shrinkage, and increased costs. CashGuard's automated cash management software solution aims to make cash payments more competitive by streamlining the handling process and providing benefits like lower costs, improved customer service, and enhanced security.
The document discusses LS Retail's business intelligence (BI) solution for retail businesses. It summarizes the key features and benefits of the LS BI platform, which includes pre-built retail reports, analytics cubes, and an easy deployment process. The LS BI solution integrates with LS Retail's Nav ERP system and the Targit BI reporting tool. It aims to give retailers full visibility and control over their business data to help reduce costs, increase sales and optimize operations.
This document discusses how retailers can increase profits through store benchmarking and business intelligence (BI). It provides examples of how Scandinavian retailers use dashboards to monitor key performance indicators, benchmark stores, and motivate store managers through competition. The solution offers predefined analyses that store managers can access from their dashboards to understand reasons for performance and identify opportunities. Small changes across many stores can significantly impact overall profits.
1. The document discusses recent trends in the retail industry, including the rise of omnichannel retailing, increasing online shopping and mobile payments, and a focus on personalized customer experiences.
2. Key trends include increasing consumer interconnectivity and demand for individualized experiences, as well as the growth of social media and data collection about customers.
3. Retailers face issues around managing large amounts of customer data while respecting privacy, and need to listen to consumers through multiple new channels to understand changing needs and spot trends.
1. The document discusses LS Retail, a company that provides retail management software and has over 3,000 customers, 195 partners, and 100 employees across 10 countries.
2. LS Retail software is based on the Microsoft Dynamics ERP platform and LS Retail was the number 2 worldwide seller of Microsoft ERP licenses in 2014.
3. The document focuses on how LS Retail can help retailers improve their mobile customer experience through features like omni-channel shopping, loyalty programs, mobile payment options, and beacon technology.
Social connections, mobility, cloud computing, and access to information are converging in new ways that are transforming computing and business opportunities. This convergence requires businesses to consider how to meet changing customer demand and needs across different channels like in-store, online, and mobile. While brick-and-mortar stores will remain the largest source of revenue for retailers for now, online and mobile commerce are growing areas that are influencing more of retailers' sales and should be strategic priorities going forward.
The document discusses the end of austerity measures in the Eurozone and Baltic states. It notes that after years of crisis and belt-tightening, the focus is shifting from austerity to growth. The ECB is prepared to take measures like quantitative easing to boost inflation and growth. Economic forecasts suggest the Baltic states will continue to see positive growth despite sanctions on Russia, though at a slightly slower pace. Demographic challenges remain an issue for the long term.
This document discusses retail technology trends for 2015-2016. It notes that retailers are increasingly adopting an omnichannel approach to provide a consistent shopping experience across online and physical stores. Mobile technologies will be central to new retail innovations. Retailers will focus on creating personalized experiences for customers by collecting and analyzing customer data insights. The integration of multiple devices into a single personalized system will be important. Other trends include dynamic pricing, store analytics, expanded use of self-service checkouts, cash automation, mobile payments, and loyalty programs that reward engagement beyond just purchases.
Specialty Retail Vision aims to provide retail customers with multi-channel solutions for store management, merchandising, ERP and CRM. This enables customers to be connected, empowered, and proactive, maintaining agility to rapidly grow and exceed consumer expectations. The platform offers innovative apps, empowered employees, and connected organizations. It emphasizes simplicity, agility, and delivering value to consumers through a personalized, seamless, and differentiated experience across all sales channels.
This document discusses how mobile devices influence shopping today and outlines a mobile loyalty solution. It proposes a loyalty app for smartphones and tablets that allows customers to access their account on a mobile web portal. The solution would involve localizing and customizing the app's branding for each retailer and publishing it in app stores. The document also describes how a mobile point-of-sale app could help retailers by enabling express checkout and queue busting capabilities. It presents two payment devices that could integrate with the proposed mobile loyalty and point-of-sale solution.
LS Nav provides demand planning and forecasting capabilities to improve the replenishment process. It analyzes sales trends and calculates optimal safety stock levels based on a defined service level to reduce both inventory and stock-outs. A nightly forecasting process extracts sales data from NAV, calculates forecasts, and generates replenishment journals to proactively manage inventory levels based on predicted demand.
LS Retail provides tools to help retailers:
1) Increase sales through improved marketing, personalization, and motivating the sales force.
2) Motivate the sales force through smarter sales commission rules to encourage desired sales.
3) Reduce losses by identifying unacceptable cashier behavior through transaction analysis and predefined triggers.
The document discusses LS Retail's business intelligence (BI) solution for retail businesses. It summarizes the key features and benefits of the LS BI platform, which includes pre-built retail reports, analytics cubes, and an easy deployment process. The LS BI solution integrates with LS Retail's Nav ERP system and the Targit BI reporting tool. It aims to give retailers full visibility and control over their business data to help reduce costs, increase sales and optimize operations.
This document discusses how retailers can increase profits through store benchmarking and business intelligence (BI). It provides examples of how Scandinavian retailers use dashboards to monitor key performance indicators, benchmark stores, and motivate store managers through competition. The solution offers predefined analyses that store managers can access from their dashboards to understand reasons for performance and identify opportunities. Small changes across many stores can significantly impact overall profits.
1. The document discusses recent trends in the retail industry, including the rise of omnichannel retailing, increasing online shopping and mobile payments, and a focus on personalized customer experiences.
2. Key trends include increasing consumer interconnectivity and demand for individualized experiences, as well as the growth of social media and data collection about customers.
3. Retailers face issues around managing large amounts of customer data while respecting privacy, and need to listen to consumers through multiple new channels to understand changing needs and spot trends.
1. The document discusses LS Retail, a company that provides retail management software and has over 3,000 customers, 195 partners, and 100 employees across 10 countries.
2. LS Retail software is based on the Microsoft Dynamics ERP platform and LS Retail was the number 2 worldwide seller of Microsoft ERP licenses in 2014.
3. The document focuses on how LS Retail can help retailers improve their mobile customer experience through features like omni-channel shopping, loyalty programs, mobile payment options, and beacon technology.
Social connections, mobility, cloud computing, and access to information are converging in new ways that are transforming computing and business opportunities. This convergence requires businesses to consider how to meet changing customer demand and needs across different channels like in-store, online, and mobile. While brick-and-mortar stores will remain the largest source of revenue for retailers for now, online and mobile commerce are growing areas that are influencing more of retailers' sales and should be strategic priorities going forward.
The document discusses the end of austerity measures in the Eurozone and Baltic states. It notes that after years of crisis and belt-tightening, the focus is shifting from austerity to growth. The ECB is prepared to take measures like quantitative easing to boost inflation and growth. Economic forecasts suggest the Baltic states will continue to see positive growth despite sanctions on Russia, though at a slightly slower pace. Demographic challenges remain an issue for the long term.
This document discusses retail technology trends for 2015-2016. It notes that retailers are increasingly adopting an omnichannel approach to provide a consistent shopping experience across online and physical stores. Mobile technologies will be central to new retail innovations. Retailers will focus on creating personalized experiences for customers by collecting and analyzing customer data insights. The integration of multiple devices into a single personalized system will be important. Other trends include dynamic pricing, store analytics, expanded use of self-service checkouts, cash automation, mobile payments, and loyalty programs that reward engagement beyond just purchases.
Specialty Retail Vision aims to provide retail customers with multi-channel solutions for store management, merchandising, ERP and CRM. This enables customers to be connected, empowered, and proactive, maintaining agility to rapidly grow and exceed consumer expectations. The platform offers innovative apps, empowered employees, and connected organizations. It emphasizes simplicity, agility, and delivering value to consumers through a personalized, seamless, and differentiated experience across all sales channels.
This document discusses how mobile devices influence shopping today and outlines a mobile loyalty solution. It proposes a loyalty app for smartphones and tablets that allows customers to access their account on a mobile web portal. The solution would involve localizing and customizing the app's branding for each retailer and publishing it in app stores. The document also describes how a mobile point-of-sale app could help retailers by enabling express checkout and queue busting capabilities. It presents two payment devices that could integrate with the proposed mobile loyalty and point-of-sale solution.
LS Nav provides demand planning and forecasting capabilities to improve the replenishment process. It analyzes sales trends and calculates optimal safety stock levels based on a defined service level to reduce both inventory and stock-outs. A nightly forecasting process extracts sales data from NAV, calculates forecasts, and generates replenishment journals to proactively manage inventory levels based on predicted demand.
LS Retail provides tools to help retailers:
1) Increase sales through improved marketing, personalization, and motivating the sales force.
2) Motivate the sales force through smarter sales commission rules to encourage desired sales.
3) Reduce losses by identifying unacceptable cashier behavior through transaction analysis and predefined triggers.
9. BLOGA INVENTORIZACIJA PAVEIKIA
PREKIŲ LENTYNOSE
PASIEKIAMUMĄ…
…ir PARDAVIMUS
32 % Pirkėjų nepirks
analogiškos prekės, jeigu
būtent tos prekės neturės
parduotuvė, ar ji bus padėta
blogoje vietoje
Po 2,4 tokių bandymų
apsipirkti, kaip prekės nėra
arba ji nerandama, statistinis
pirkėjas tiesiog pakeičia
prekybininką
8,4 % tai yra apyvartos
vidurkis, kuri prarandama, dėl
prekės neturėjimo, reikiamu
metu, reikiamoje vietoje
10.
11. 653 Parduotuvių tinklas.
Didžiausia jo dalis yra
Prancūzijoje.
Savos gamybos drabužiai sudaro 70-80
%visų prekių.
RFID įdiegta nuo gamybos proceso iki
transakcijos parduotuvėje
Metinė apyvarta sudaro
$5,072.101.000
12. 12
Lokalus sandėlys Pardavimų plotas
POS
Matavimosi Kabinos
Preky
bos
salės
portal
as
EAS
SALE
ASN Received from
Distribution Center
Advanced Shipping Notice
(ASN)
30340779241D57400000000
C
30340779241D6B00000000
0C
30340779242719000000000
D
30340779242742400000000
12
30340779242719000110001
A
SALE SALE
SALE
RFID
sužymėtos
prekės
pasiekia
prekybininką
2.
RFID
sužymėtos
prekės
įnešamos į
prekybos
salę
3.
Darbuotojas
atnaujinta
duomenis
inventorizuojan
t
4.
POS patviirtina
pirkimą5.
Skaitytuvai,
nustatantys ar
išnešama prekė
yra nupirkta, ar
vagiama
6.
RFID skaitytuvas
1.
Advanced Shipping Notice
(ASN)
30340779241D57400000000
C
30340779241D6B00000000
0C
30340779242719000000000
D
30340779242742400000000
12
30340779242719000110001
A
15. POS SVARBA = PIRKIMO
SVARBA
Source: GfK-Studie 2010
„Vidutiniškai 70% sprendimų pirkti ar ne yra priimami parduotuvėje“
16. PARDAVIMO ESMĖ =
„ĮTAKOJANTYS FAKTORIAI“
Source: Prof. Dr. Christoph Häberle, 2010
„60% pirkimų įvyksta spontaniškai“
17. 850 Parduotuvių yra įdiegta
RFID sistema. Sistema naudojama
batų skyriuje.
..”Generally, the customer isn't
going to buy it if she can't see it.
With the RFID technology, we've
driven that way down. And we've
seen the sales change, because
she can buy and see the full
assortment that we have.“ Robert
B. Harrison
Didžiausia problema 20-30 %
pavyzdinių porų batų, kurios turėjo būti
prekybinėje salėje, buvo dingę arba
neišnešti į ekspoziciją.
18. PREKĖS PAIEŠKA
Svarbu rasti reikiamą prekę greitai, kitaip iškyla rizika praprasti pirkėją, kol
personalas ieško reikiamos prekės (arba kitas klientas laukia eilėje).
19. POS – POINT OF SALE
Pirkėjo aptarnavimo laikas ženkliai mažėja
21. Teigiamos emocijos veda prie impulsinio pirkimo ir noro mokėti didesnę
kainą.
Sources:
GfK Study 2009 // NCH 2008
Customer Survey
Harold Lloyd Presents
76% pripažįsta save “jautriais
akcijoms” ir “sąmoningais
kainai”
PARDAVIMO ESMĖ =
„ĮTAKOJANTYS FAKTORIAI“
25. (Back Office) įspėjimai Žymeklių įspėjimai
• Informacija atnaujinama kas
1s
• Įspėjimai siunčiami apsaugai
ar vadybininkui, taip pat
galima nurodyti, kad suveiktų
žymeklis
• Gadinimo įspėjimai!
• Įspėjimai parodomi per 1s
web puslapyje arba
planšetėje
• Elementarus pyptelėjimas
gali įspėti, kai prekė palieka
savo zoną.
• Garsesnis signalas, artėjant
prie kritinės zonos
Tikslumas
27
V2.0 | ZONAL AWARENESS
26. WallMart RFID technologiją
naudoja tiekimo grandinėje.
Taip pat yra pilotuojama
sistema parduotuvių lygiu su
tam tikromis prekių grupėmis
RFID pilotavimo metu 16 %
sumažėjo tokių atvejų, kaip out-of-
stock. Prekių judėjimas iš sandėlio į
prekybinę salę pagerėjo 60 %
10 Per tris metus WallMart
RFID naudojimą išplėtė
dešimteriopai (nuo 100 pard. Iki
1000)
27. Visi partneriai, tiekiantys prekes,
gauna visus lipdukus ir
duomenis
NEMOKAMAI
Visos parduotuvės gauna 100 %
sužymėtų prekių nuo 2012 m.
Prekių užsakymas, inventorizacijos, prekių
apsaugos sistemos – viskas yra atliekama 100
% RFID pagalba
Per 5-erius metus investuota 2,7
mln. Eur, numatomas atsipirkimo
laikotarpis 2 metai