Learn how to keep tab on business critical processes and services. Also understand how to manage physical and virtual setups proactively.

1. Understanding costly infrastructure
problems and how to fix them

2. 2. Keep tabs on the business critical
process and services
1. Manage compute and storage resources
in server and virtual infrastructure
3. Tackling hardware problems contributing
towards server downtimes
4. Proactive resource planning to manage
physical and virtual setups
Agenda

3. Availability
MemoryCPU Network
Server infrastructure : Key parameters to
focus
Processes Hardware
Disk

4. Supported servers

5. Supported virtual servers

6. Discovery & mapping
1. Manage compute and storage resources in server & virtual
infrastructure
Today's example: Windows server & VMware ESXi/ Hyper-
V

7. Total CPU utilization of
server
Breakup of CPU
utilization
Windows server: CPU
utilization

8. • User time
• System time
• I/O wait time
• Idle time
• CPU Utilization
• Interrupts/ sec
Windows server CPU core
details

9. • Hour of the day
• Day of the week
• Statistical report
• Heat chart
CPU utilization
history

10. Total memory utilization of
server
Windows server: Memory
utilization
Break up of memory utilization

11. Memory utilization statistical
analysis
Daily, weekly, monthly:
• Statistical reports
• Average values
• Min - Max average
values

12. Total Disk utilization of
server
Breakup of Disk
utilization
Windows server: Disk
utilization

13. Disk I/O
• Transfers/Sec
• Writes/Sec
• Reads/Sec
• Busy time
• Avg queue
length

14. Network details
• Input traffic
• Output traffic
• Network speed
• Errors

15. VMware ESXi server
overview

16. ESXi: CPU cores & Memory

17. ESXi: Datastore, Network & Disk
I/O
• ESX datastore capacity and utilization
• Network utilization in the Hypervisor
• Disk I/O utilization for data read/write

18. Hyper-V server overview

19. Hyper-V system services

20. Hyper-V virtual server
details

21. Discovery & mapping
2. Keep tab on the business critical processes and services

22. Process details
Add/ edit server processes within the console and track details like:
• Number of instances with the configured process
• CPU usage &
• Memory usage of individual processes

23. Process split up
Commands and arguments split up of individual processes along with CPU and memory consumption

24. Process templates

25. Service details
Start/Restart/Stop/Manage/Unmanage services running on your server

26. Service templates

27. Windows event
logs
Analyze various server events with Event logs that are captured for each individual server.

28. Windows event log
rules
• System
• File replication
service
• DNS server
• Directory service
• Application
• Security

29. Windows event log
rules
Analyze a specific event log by creating and
applying event log rules.

30. Configuring guest OS for VMs
Configure guest OS for Virtual Machines to monitor processes, services and event logs.

31. Scheduled tasks in Windows
• Last run time
• Last run result
• Next run time
• Missed runs

32. Discovery & mapping
3. Tackling hardware problems contributing towards server
downtimes
Requirements:
• Dell or HP machine
• Dell: OpenManage Server Administrator
• HP: System Insight Manager (SIM v6.2 or above)

33. Hardware performance details

34. Discovery & mapping
4. Resource planning to manage physical and virtual setups
• Fault management to resolve red flags
• Automated remedial actions for known server and virtual server
issues
• Save troubleshooting time
• Prevent loss of service by automated resource planning
• Predict future growth and utilization
• Plan capacity and resource allocation

35. Threshold configuration

36. Windows service actions

37. Virtual machine actions

38. Execute script action

39. All actions
• Email
• SMS
• Start/Stop/Restart VMs
• Start/Stop/Restart
Windows Service
• Execute corrective
programs:
 Batch/Shell/Perl
Scripts
• Java heap/thread dump,
garbage collection
• Execute MBeans
• Start/Stop/Restart Docker
container instances
• Start/Stop/Restart EC2
Instance
• Log a ticket to:
 ServiceDesk Plus
 ServiceDesk Plus
MSP
 ServiceNow
Notification
Actions:
Corrective Actions:

40. Capacity planning reports for
servers
• Identify undersized, oversized and
Idle servers based on memory and
disk utilization.
• Decide whether it's time to upgrade
your infrastructure capacity or a
simple load redistribution will
suffice.

41. Similarly, for virtual servers

42. Forecast reports
Text
Machine Learning powered predictive analysis based on historical growth and utilization
trends

43. Contact : eval-apm@manageengine.com
Online Demo : demo.appmanager.com